Change bars that will not die and making RoboHelp for FrameMaker see

2008-02-01 Thread Thomas Scalise
Esteemed colleagues, Two questions, please. 1. I've got a book that I inherited from a contractor colleague that exhibits persistent change bars, even though I have repeatedly turned them off. Edits immediately bring change bars. Can anyone help me out on this? I'm defeated. 2.

Frame has stopped sorting table content

2008-03-12 Thread Thomas Scalise
Esteemed colleagues, Frame has stopped sorting table content. No warning, No weeping and gnashing of teeth. It just stopped. I KNOW it's something that I have done, I just don't know what. The sort command I disabled on the Table menu. Can anyone help? TIA. Tom Scalise Manager,

FrameMaker will not sort a table

2008-03-17 Thread Thomas Scalise
Esteemed colleagues, I'm making another attempt to find someone who may have an answer to this problem. My Frame 7.2 has stopped sorting tables. The Sort function is disabled in the Table menu. I've tried a number of remedies suggested by solicitous colleagues but to no avail. If any of you

Frame will not sort a table

2008-03-18 Thread Thomas Scalise
Esteemed colleagues, Problem solved. I had inadvertently deleted tablesort.dll from the plug-ins sub-directory. It was still in my recycle bin so I replaced it and everything is going swimmingly. Thanks to Penelope and Art who pointed me immediately in the right direction. This list is an

FrameMaker 8 behavior

2009-02-26 Thread Thomas Scalise
Esteemed colleagues, I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes at me from time to time, and the screen will occasionally go white when I click and drag an item. The screen-going-white behavior also occurs when I Save as... to create a PDF. It seems to be

RE: Use of please in technical documentation and messages on screen

2009-07-06 Thread Thomas Scalise
Verner, I write in Controlled English for translation. I would write: Wait while the program updates the results. Thus, you avoid the Please and the gerund (updating), the first of which is unnecessary and the second of which may not be translatable in many languages. Simple, direct, active

Columns in an Index

2010-06-18 Thread Thomas Scalise
Esteemed colleagues, I am running FrameMaker 8.0 p277 on Window XP Professional SP3. The page format is A4 and it's the only book I have in that page size at present. I have an Index, the first page of which remained one column while the rest was in two-column format. No matter what I did

Missing a blank line in the TOC for a manual

2010-12-01 Thread Thomas Scalise
Esteemed colleagues, I am using Frame8 p277 unstructured on a desktop running XP SP3. I have a manual with 5 chapters, When I compile the manual, the TOC puts the correct blank line between the last entry in Chapter 1 and the Chapter name for chapter 2, and so on, until we reach Chapter 4.

Missing a blank line in the TOC for a manual

2010-12-02 Thread Thomas Scalise
Thanks to Richard Combs my problem is solved. Much appreciated, Richard. Tom Scalise Manager, Information Development Cross Match Technologies, Inc Palm Beach Gardens, FL, 33410 561-622-5416 561-622-9938 Fax thomas.scal...@crossmatch.com mailto:thomas.scal...@crossmatch.com

Extracting art from Word docs

2011-03-28 Thread Thomas Scalise
Esteemed colleagues, A while back there was a technique noted on this forum for saving a Word (docx) document such that the art was automatically extracted into a separate folder from the text. Can anyone help me with this technique? We are converting a number of art-rich Word docs into our

Extracting art from Word docs

2011-03-28 Thread Thomas Scalise
Esteemed colleagues, Again, your generosity and support are overwhelming. Thank you all for sharing the solution with us. We will save a lot of time. Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scal...@crossmatch.com [Description:

Changing a two-column index to one column

2011-04-15 Thread Thomas Scalise
Esteemed colleagues, I am using FrameMaker 8p277 on Windows XP. I am trying to change an index from two columns to one column. I use Format/Page Layout/Column Layout and change the column count to 1 and uncheck balance the columns. The index changes to one column except for the first page

Changing a two-column index to one column

2011-04-15 Thread Thomas Scalise
Thanks to all the generous colleagues who came to my aid. The problem is solved and one more irritant is put away for good. You are the best! Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scal...@crossmatch.com [Description:

Character definition that won't stick

2011-06-30 Thread Thomas Scalise
Esteemed colleagues, I am running Frame10.0.1.402 on an XP SP3 machine. This problem, however, has been plaguing through Frame 7, 8, and 9. I have a character style called CrossReference. It has a bold Times New Roman font and a Blue color. I have been trying for a long time to figure out why

Character definition that won't stick

2011-06-30 Thread Thomas Scalise
My thanks to all the wonderful people who rose to assist me. I now know how to solve the problem. You are the best! Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scal...@crossmatch.com [Description:

FrameMaker 10 and RoboHELP 9

2011-08-03 Thread Thomas Scalise
Esteemed colleagues, Can anyone give me specific information about the supposed special relationship between Frame 10 and RoboHELP 9 that allow for single source authoring of a help system? If it exists, must it occur within the TCS? I have a large update project and it would be immensely

Missing TItle in TOC

2011-09-22 Thread Thomas Scalise
Esteemed colleagues, I am using Frame 10 (10. 0.1.402) with Windows 7. I have a manual with a TOC. In Frame, when I view the TOC document, the Index title does not appear. It does appear on the Contents page in the PDF of the book and in the bookmarks. I have two books that are doing this

Missing Titile in TOC

2011-09-22 Thread Thomas Scalise
Esteemed colleagues, The estimable Rick Quatro was kind enough to invite me into a GoTo Meeting session where he was kind enough to point out the solution without making me feel like a complete idiot. The solution is to click the TOC document in the book file and go to EditSet Up Table of

Getting out of View-only state

2011-11-18 Thread Thomas Scalise
I am running Frame 10.0.1.402 on Windows 7. Somehow, I have put a number of the chapters in a book into View-only mode. I tried the Esc Shift+flk key sequence but it has no effect (surprise, surprise). Can anyone help me out? I am not sure how these files got into this state. I need to get them

Scaling screen shots

2012-01-16 Thread Thomas Scalise
Esteemed colleagues, Is there a way to scale graphics in Frame10 that works like the Fitting capability in Photoshop Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scal...@crossmatch.commailto:thomas.scal...@crossmatch.com [Description: Description:

Text Insets with Frame10

2012-04-12 Thread Thomas Scalise
Esteemed colleagues, I am using Frame10 v10.0.2.419 on Windows 7. I am trying to evaluate the use of text insets in a manual. The manual describes software that contains a number of individual features that can be combined as required for a particular customer. Has anyone used text insets

Character style that won't stick

2012-07-05 Thread Thomas Scalise
Esteemed colleagues, I am running unstructured Frame10 (10.0.2.914) on Windows 7. I have a character style called CrossRef that applies a font (Verdana), size, and color (Blue) to a crossref link. However, it won't stick. When I recompile the book, the character style reverts to the Default

OT: Learning S1000D

2012-08-27 Thread Thomas Scalise
Rick, Last year I attended a training session on S1000D and Simplified Technical English at our vendor Smart Communications, Inc., in New York City. We used the S1000D specification, 500 pages, which is the only published standard. Simplified Technical English is part of S1000D. The SMART MAXit

Character Style that won't stick

2012-10-02 Thread Thomas Scalise
Friends, I work in FrameMaker 10 on a 64-bit Windows 7 system, 8 GB of RAM, Dual Core EB400 @ 3GHz. I have a character style (CrossRef) which refuses to stay in effect, even after I save the document and book. When I re-open the book and document, the cross ref's have returned to the original

Videos in RoboHelp

2013-01-30 Thread Thomas Scalise
I am using Robohelp 10 to develop a compiled HTML Help system on a Widows 7 system. I am trying to include three short video clips in one topic. Thus far, I am unable to determine what format of video will survive the compilation of Robohelp into HTML Help. I have tried wmv, avi, and MP4

Distiller changes page sizes at will

2013-03-05 Thread Thomas Scalise
Esteemed colleagues, I am running FrameMaker 10 and Adobe Distiller 11 on WIN 7 Professional. I have a simple manual with a Title Page, a TOC, and 11 chapters. The manual is in A4 size. I have created, and use, Distiller job options for the A4 page size. When I make a PDF ( using Save as

Unwanted items in the TOC

2013-08-15 Thread Thomas Scalise
Esteemed colleagues, I am working in Frame 11.0.0.380 on WIN 7. I have three unwanted items in my TOC. They appear on the TOC reference page and they are: $paratext $pagenum $paratext $pagenum $paratext $pagenum The first one is a ContentsTitleTOC. The second one is a LOFTitleTOC. The

TOC format that won't go away

2014-03-18 Thread Thomas Scalise
Esteemed colleagues I am using Frame 11.0.2.384 on Windows 7. An unwanted item has invaded my TOC. It appears on the reference page as ContentsTitleTOC. I have a ContentsTitle item. I do not know how ContentsTitleTOC came to appear as the first line under the Title block in the Table of

TOC format that won't go away

2014-03-20 Thread Thomas Scalise
Esteemed colleagues, My sincere thanks to all of you who offered me such excellent advice and insight. I have solved the problem and I am now much more familiar with a part of FrameMaker that I rarely needed to examine. As usual the response was overwhelming and, I may say, typical of the

Character format that won't stick

2014-08-26 Thread Thomas Scalise
Esteemed colleagues, I am using Frame 11.0.2.384 on Windows 7. I applied a character format (CrossRef) to text in a document. I late saved the document. When I return to Frame and open the document, the character format has reverted to the previous format. I recall having this problem before,

TOC Element that will not behave

2014-10-08 Thread Thomas Scalise
Esteemed colleagues, I am running FrameMaker 11.0.2.34 on Windows 7 Professional. IN my table of Contents for a book, the Index title refuses to appear properly formatted. The format (IndexTitleTOC) is applied to the Index.Title when it appears in the TOC. However, the Index.Title reverts to

Problem with auto numbering Figures and Tables

2014-10-23 Thread Thomas Scalise
Esteemed colleagues, I am running Frame 11.0.2.384 on Windows 7 Professional. I have a book with 5 chapters that contain figures and/or tables. The book pages are numbered consecutively from 1 to 60+. Since I am not using folio page numbering, I want the Figures and Tables to be numbered

The font that wouldn't...

2014-12-30 Thread Thomas Scalise
Esteemed colleagues, I am using FrameMaker 11.0.2.384 on Windows 7 Professional and using Adobe Acrobat Professional XI 11.0.6 to create PDFs. I am implementing a new book design that uses Helvetica fonts. I was given a group of fonts to install, which I installed In Windows. Included in those

User's Manual vs User Manual

2015-03-16 Thread Thomas Scalise
I recommend User Manual. Technical Writers should not ever use possessives. They are also forbidden for translation. Tom Thomas E. Scalise Contract Senior Technical Writer/Consultant T+ 1 561 622 5416 F+ 1 561 622 9938 thomas.scal...@crossmatch.commailto:thomas.scal...@crossmatch.com

FrameMaker 8 behavior

2009-02-26 Thread Thomas Scalise
Esteemed colleagues, I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes at me from time to time, and the screen will occasionally go white when I click and drag an item. The screen-going-white behavior also occurs when I "Save as..." to create a PDF. It seems to be

Auto-numbering tables and figures consecutively

2009-07-10 Thread Thomas Scalise
Esteemed colleagues, I am using FrameMaker 8 on a machine running Windows XP Professional. I have a manual with six chapters and consecutive page numbers (1 through 68). I want the tables and figures to be numbered consecutively as well throughout the book (Figures 1 through 15...Tables 1

Use of "please" in technical documentation and messages on screen

2009-06-29 Thread Thomas Scalise
Verner, I write in Controlled English for translation. I would write: Wait while the program updates the results. Thus, you avoid the "Please" and the gerund (updating), the first of which is unnecessary and the second of which may not be translatable in many languages. Simple, direct, active

Missing a blank line in the TOC for a manual

2010-12-01 Thread Thomas Scalise
Esteemed colleagues, I am using Frame8 p277 unstructured on a desktop running XP SP3. I have a manual with 5 chapters, When I compile the manual, the TOC puts the correct blank line between the last entry in Chapter 1 and the Chapter name for chapter 2, and so on, until we reach Chapter 4.

Missing a blank line in the TOC for a manual

2010-12-02 Thread Thomas Scalise
Thanks to Richard Combs my problem is solved. Much appreciated, Richard. Tom Scalise Manager, Information Development Cross Match Technologies, Inc Palm Beach Gardens, FL, 33410 561-622-5416 561-622-9938 Fax thomas.scalise at crossmatch.com

Columns in an Index

2010-06-18 Thread Thomas Scalise
Esteemed colleagues, I am running FrameMaker 8.0 p277 on Window XP Professional SP3. The page format is A4 and it's the only book I have in that page size at present. I have an Index, the first page of which remained one column while the rest was in two-column format. No matter what I did

Change bars that will not die and making RoboHelp for FrameMaker see

2008-02-01 Thread Thomas Scalise
Esteemed colleagues, Two questions, please. 1. I've got a book that I inherited from a contractor colleague that exhibits persistent change bars, even though I have repeatedly turned them off. Edits immediately bring change bars. Can anyone help me out on this? I'm defeated. 2.

Frame has stopped sorting table content

2008-03-12 Thread Thomas Scalise
Esteemed colleagues, Frame has stopped sorting table content. No warning, No weeping and gnashing of teeth. It just stopped. I KNOW it's something that I have done, I just don't know what. The sort command I disabled on the Table menu. Can anyone help? TIA. Tom Scalise Manager,

Frame will not sort a table

2008-03-18 Thread Thomas Scalise
Esteemed colleagues, Problem solved. I had inadvertently deleted tablesort.dll from the plug-ins sub-directory. It was still in my recycle bin so I replaced it and everything is going swimmingly. Thanks to Penelope and Art who pointed me immediately in the right direction. This list is an

Changing a two-column index to one column

2011-04-15 Thread Thomas Scalise
Esteemed colleagues, I am using FrameMaker 8p277 on Windows XP. I am trying to change an index from two columns to one column. I use Format/Page Layout/Column Layout and change the column count to 1 and uncheck balance the columns. The index changes to one column except for the first page

Changing a two-column index to one column

2011-04-15 Thread Thomas Scalise
Thanks to all the generous colleagues who came to my aid. The problem is solved and one more irritant is put away for good. You are the best! Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scalise at crossmatch.com [Description: cid:image001.gif at

FrameMaker 10 and RoboHELP 9

2011-08-03 Thread Thomas Scalise
Esteemed colleagues, Can anyone give me specific information about the supposed special relationship between Frame 10 and RoboHELP 9 that allow for single source authoring of a help system? If it exists, must it occur within the TCS? I have a large update project and it would be immensely

Character definition that won't stick

2011-06-30 Thread Thomas Scalise
Esteemed colleagues, I am running Frame10.0.1.402 on an XP SP3 machine. This problem, however, has been plaguing through Frame 7, 8, and 9. I have a character style called CrossReference. It has a bold Times New Roman font and a Blue color. I have been trying for a long time to figure out why

Character definition that won't stick

2011-06-30 Thread Thomas Scalise
My thanks to all the wonderful people who rose to assist me. I now know how to solve the problem. You are the best! Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scalise at crossmatch.com [Description: cid:image001.gif at

Extracting art from Word docs

2011-03-28 Thread Thomas Scalise
Esteemed colleagues, A while back there was a technique noted on this forum for saving a Word (docx) document such that the art was automatically extracted into a separate folder from the text. Can anyone help me with this technique? We are converting a number of art-rich Word docs into our

Extracting art from Word docs

2011-03-28 Thread Thomas Scalise
Esteemed colleagues, Again, your generosity and support are overwhelming. Thank you all for sharing the solution with us. We will save a lot of time. Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scalise at crossmatch.com [Description:

Missing TItle in TOC

2011-09-22 Thread Thomas Scalise
Esteemed colleagues, I am using Frame 10 (10. 0.1.402) with Windows 7. I have a manual with a TOC. In Frame, when I view the TOC document, the Index title does not appear. It does appear on the Contents page in the PDF of the book and in the bookmarks. I have two books that are doing this

Missing Titile in TOC

2011-09-22 Thread Thomas Scalise
Esteemed colleagues, The estimable Rick Quatro was kind enough to invite me into a GoTo Meeting session where he was kind enough to point out the solution without making me feel like a complete idiot. The solution is to click the TOC document in the book file and go to Edit>Set Up Table of

Text Insets with Frame10

2012-04-12 Thread Thomas Scalise
Esteemed colleagues, I am using Frame10 v10.0.2.419 on Windows 7. I am trying to evaluate the use of text insets in a manual. The manual describes software that contains a number of individual features that can be combined as required for a particular customer. Has anyone used text insets

OT: Learning S1000D

2012-08-27 Thread Thomas Scalise
Rick, Last year I attended a training session on S1000D and Simplified Technical English at our vendor Smart Communications, Inc., in New York City. We used the S1000D specification, 500 pages, which is the only published standard. Simplified Technical English is part of S1000D. The SMART MAXit

Scaling screen shots

2012-01-16 Thread Thomas Scalise
Esteemed colleagues, Is there a way to scale graphics in Frame10 that works like the "Fitting" capability in Photoshop Tom Scalise Information Development Manager Office (561) 622-5416 Fax (561) 622-9938 thomas.scalise at crossmatch.com [Description:

Character style that won't stick

2012-07-05 Thread Thomas Scalise
Esteemed colleagues, I am running unstructured Frame10 (10.0.2.914) on Windows 7. I have a character style called CrossRef that applies a font (Verdana), size, and color (Blue) to a crossref link. However, it won't stick. When I recompile the book, the character style reverts to the Default

Character Style that won't stick

2012-10-02 Thread Thomas Scalise
Friends, I work in FrameMaker 10 on a 64-bit Windows 7 system, 8 GB of RAM, Dual Core EB400 @ 3GHz. I have a character style (CrossRef) which refuses to stay in effect, even after I save the document and book. When I re-open the book and document, the cross ref's have returned to the original

Unwanted items in the TOC

2013-08-15 Thread Thomas Scalise
Esteemed colleagues, I am working in Frame 11.0.0.380 on WIN 7. I have three unwanted items in my TOC. They appear on the TOC reference page and they are: <$paratext> <$pagenum> <$paratext> <$pagenum> <$paratext> <$pagenum> The first one is a ContentsTitleTOC. The second one is a

Videos in RoboHelp

2013-01-30 Thread Thomas Scalise
I am using Robohelp 10 to develop a compiled HTML Help system on a Widows 7 system. I am trying to include three short video clips in one topic. Thus far, I am unable to determine what format of video will survive the compilation of Robohelp into HTML Help. I have tried wmv, avi, and MP4

Distiller changes page sizes at will

2013-03-05 Thread Thomas Scalise
Esteemed colleagues, I am running FrameMaker 10 and Adobe Distiller 11 on WIN 7 Professional. I have a simple manual with a Title Page, a TOC, and 11 chapters. The manual is in A4 size. I have created, and use, Distiller job options for the A4 page size. When I make a PDF ( using Save as

Why a character format won't stick?

2014-08-21 Thread Thomas Scalise
I am using Frame 11.0.2.384 on Windows 7. This is driving me nuts. I apply a character format to, say, a cross reference. I save the document. I close the book and close Frame. I re-open Frame and the book...and the cross reference has returned to the previous character format. I cannot