Disappearing text using Save As to PDF

[Shlomo Perets]

You wrote:

> I am also using Frame 7.2, and I wonder if anyone else knows about this
>problem and about any bugfixes.
>
>My experience is that FrameMaker apparently puts the text in table cells
>behind the table when saving as a PDF. When the table has shading, this
>makes the text disappear entirely. Printing straight to the printer
>works fine.

In FM7.x, "Save as PDF" + Tagged PDF results in text missing from
shaded table cells in the resulting PDF



Shlomo Perets

MicroType * FrameMaker training & consulting * FrameMaker-to-Acrobat 
TimeSavers

30 Easy Ways to Improve PDFs with TimeSavers/Assistants: 
http://www.microtype.com/ImprovePDF.html

Disappearing text using Save As to PDF

[Art Campbell]

David's font cache deletion is actually the work-around that had to be used
before Microsoft fixed the problem.
Assuming you're on a Windows platform, use this to MS hotfix the missing
your problem:

http://support.microsoft.com/?id=952909  (Gives details on the Hotfix)

http://support.microsoft.com/Hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us
(Direct Download Link)
This was released and documented in an Adobe blog:
http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html

Note that this seems to be separate from the tagged table bug that Shlomo
mentioned, but it's still a required fix if you're on Windows.

Another main point is that from the information you posted, it's impossible
to tell whether both your FM version and your Acrobat program are fully
patched. Make sure they are  And as long as you're on 7.2, don't use
SaveAs PDF.

Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Sun, Feb 1, 2009 at 8:37 AM, Shlomo Perets  wrote:

>
> You wrote:
>
> > I am also using Frame 7.2, and I wonder if anyone else knows about
> this
> >problem and about any bugfixes.
> >
> >My experience is that FrameMaker apparently puts the text in table cells
> >behind the table when saving as a PDF. When the table has shading, this
> >makes the text disappear entirely. Printing straight to the printer
> >works fine.
>
> In FM7.x, "Save as PDF" + Tagged PDF results in text missing from
> shaded table cells in the resulting PDF
>
>
>
> Shlomo Perets
>
> MicroType * FrameMaker training & consulting * FrameMaker-to-Acrobat
> TimeSavers
>
> 30 Easy Ways to Improve PDFs with TimeSavers/Assistants:
> http://www.microtype.com/ImprovePDF.html
>
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Disappearing text using Save As to PDF

[David Spreadbury]

John,
This is a known issue, actually you have two issues.

One - Save As PDF has never really worked reliably.

Two - delete fntcache.dat, check in windows\system2 and i386 folders. Delete
both, if you have two, and then reboot. There is a fix from Microsoft that
is supposed to fix this issue. Yu should also be able to increase your
virtual memory to prevent it from happening again.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of John Roesler
Sent: Thursday, January 29, 2009 4:21 PM
To: framers at lists.frameusers.com
Subject: Disappearing text using Save As to PDF

All,



Jessica Nealon made this post in 2006:



"When I use Save As to PDF my books, whole chunks of text disappear in
the 

PDF file. It appears to be totally random. For instance, one table will 

have several blank rows blank followed by competed rows."

http://lists.frameusers.com/pipermail/framers/2006-October/004916.html



I am also using Frame 7.2, and I wonder if anyone else knows about this
problem and about any bugfixes.



My experience is that FrameMaker apparently puts the text in table cells
behind the table when saving as a PDF. When the table has shading, this
makes the text disappear entirely. Printing straight to the printer
works fine.



I have not found anything helpful on the Internet in general, which
strikes me as strange. Also, I'm sure this is unrelated to the previous
problem, but it does exacerbate the situation: Printing to my Acrobat
PDF "printer" fails for an unspecified reason and printing to a
PostScript file produces this cryptic error, which means I have
absolutely no way of making a pdf out of my document.



Start Time: Thursday, January 29, 2009 at 16:18 PM

Source: blahblahblah.ps

Destination: blahblahblah.pdf

Adobe PDF Settings: C:\Documents and Settings\All Users\Documents\Adobe
PDF 6.0\Settings\Standard.joboptions

%%[ Error: undefined; OffendingCommand: !R!SEM6;EXIT;_ ]%%

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Distill Time: 0 seconds (00:00:00)

 End of Job 



Thoughts?



Thanks,

John Roesler
Technical Writer



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Re: Disappearing text using Save As to PDF

[Art Campbell]

David's font cache deletion is actually the work-around that had to be used
before Microsoft fixed the problem.
Assuming you're on a Windows platform, use this to MS hotfix the missing
your problem:

http://support.microsoft.com/?id=952909  (Gives details on the Hotfix)

http://support.microsoft.com/Hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us
(Direct Download Link)
This was released and documented in an Adobe blog:
http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html

Note that this seems to be separate from the tagged table bug that Shlomo
mentioned, but it's still a required fix if you're on Windows.

Another main point is that from the information you posted, it's impossible
to tell whether both your FM version and your Acrobat program are fully
patched. Make sure they are  And as long as you're on 7.2, don't use
SaveAs PDF.

Art

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Sun, Feb 1, 2009 at 8:37 AM, Shlomo Perets  wrote:

>
> You wrote:
>
> > I am also using Frame 7.2, and I wonder if anyone else knows about
> this
> >problem and about any bugfixes.
> >
> >My experience is that FrameMaker apparently puts the text in table cells
> >behind the table when saving as a PDF. When the table has shading, this
> >makes the text disappear entirely. Printing straight to the printer
> >works fine.
>
> In FM7.x, "Save as PDF" + Tagged PDF results in text missing from
> shaded table cells in the resulting PDF
>
>
>
> Shlomo Perets
>
> MicroType * FrameMaker training & consulting * FrameMaker-to-Acrobat
> TimeSavers
>
> 30 Easy Ways to Improve PDFs with TimeSavers/Assistants:
> http://www.microtype.com/ImprovePDF.html
>
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campb...@gmail.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
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> http://www.frameusers.com/ for more resources and info.
>
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Re: Disappearing text using Save As to PDF

[Shlomo Perets]

You wrote:

> I am also using Frame 7.2, and I wonder if anyone else knows about this
>problem and about any bugfixes.
>
>My experience is that FrameMaker apparently puts the text in table cells
>behind the table when saving as a PDF. When the table has shading, this
>makes the text disappear entirely. Printing straight to the printer
>works fine.

In FM7.x, "Save as PDF" + Tagged PDF results in text missing from
shaded table cells in the resulting PDF



Shlomo Perets

MicroType * FrameMaker training & consulting * FrameMaker-to-Acrobat 
TimeSavers

30 Easy Ways to Improve PDFs with TimeSavers/Assistants: 
http://www.microtype.com/ImprovePDF.html



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RE: Disappearing text using Save As to PDF

[David Spreadbury]

John,
This is a known issue, actually you have two issues.

One - Save As PDF has never really worked reliably.

Two - delete fntcache.dat, check in windows\system2 and i386 folders. Delete
both, if you have two, and then reboot. There is a fix from Microsoft that
is supposed to fix this issue. Yu should also be able to increase your
virtual memory to prevent it from happening again.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Roesler
Sent: Thursday, January 29, 2009 4:21 PM
To: framers@lists.frameusers.com
Subject: Disappearing text using Save As to PDF

All,

 

Jessica Nealon made this post in 2006:

 

"When I use Save As to PDF my books, whole chunks of text disappear in
the 

PDF file. It appears to be totally random. For instance, one table will 

have several blank rows blank followed by competed rows."

http://lists.frameusers.com/pipermail/framers/2006-October/004916.html

 

I am also using Frame 7.2, and I wonder if anyone else knows about this
problem and about any bugfixes.

 

My experience is that FrameMaker apparently puts the text in table cells
behind the table when saving as a PDF. When the table has shading, this
makes the text disappear entirely. Printing straight to the printer
works fine.

 

I have not found anything helpful on the Internet in general, which
strikes me as strange. Also, I'm sure this is unrelated to the previous
problem, but it does exacerbate the situation: Printing to my Acrobat
PDF "printer" fails for an unspecified reason and printing to a
PostScript file produces this cryptic error, which means I have
absolutely no way of making a pdf out of my document.

 

Start Time: Thursday, January 29, 2009 at 16:18 PM

Source: blahblahblah.ps

Destination: blahblahblah.pdf

Adobe PDF Settings: C:\Documents and Settings\All Users\Documents\Adobe
PDF 6.0\Settings\Standard.joboptions

%%[ Error: undefined; OffendingCommand: !R!SEM6;EXIT;_ ]%%

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Distill Time: 0 seconds (00:00:00)

 End of Job 

 

Thoughts?

 

Thanks,

John Roesler
Technical Writer

 

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Disappearing text using Save As to PDF

[John Roesler]

All,

 

Jessica Nealon made this post in 2006:

 

"When I use Save As to PDF my books, whole chunks of text disappear in
the 

PDF file. It appears to be totally random. For instance, one table will 

have several blank rows blank followed by competed rows."

http://lists.frameusers.com/pipermail/framers/2006-October/004916.html

 

I am also using Frame 7.2, and I wonder if anyone else knows about this
problem and about any bugfixes.

 

My experience is that FrameMaker apparently puts the text in table cells
behind the table when saving as a PDF. When the table has shading, this
makes the text disappear entirely. Printing straight to the printer
works fine.

 

I have not found anything helpful on the Internet in general, which
strikes me as strange. Also, I'm sure this is unrelated to the previous
problem, but it does exacerbate the situation: Printing to my Acrobat
PDF "printer" fails for an unspecified reason and printing to a
PostScript file produces this cryptic error, which means I have
absolutely no way of making a pdf out of my document.

 

Start Time: Thursday, January 29, 2009 at 16:18 PM

Source: blahblahblah.ps

Destination: blahblahblah.pdf

Adobe PDF Settings: C:\Documents and Settings\All Users\Documents\Adobe
PDF 6.0\Settings\Standard.joboptions

%%[ Error: undefined; OffendingCommand: !R!SEM6;EXIT;_ ]%%

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Distill Time: 0 seconds (00:00:00)

 End of Job 

 

Thoughts?

 

Thanks,

John Roesler
Technical Writer

 

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Disappearing text using Save As to PDF

[John Roesler]

All,



Jessica Nealon made this post in 2006:



"When I use Save As to PDF my books, whole chunks of text disappear in
the 

PDF file. It appears to be totally random. For instance, one table will 

have several blank rows blank followed by competed rows."

http://lists.frameusers.com/pipermail/framers/2006-October/004916.html



I am also using Frame 7.2, and I wonder if anyone else knows about this
problem and about any bugfixes.



My experience is that FrameMaker apparently puts the text in table cells
behind the table when saving as a PDF. When the table has shading, this
makes the text disappear entirely. Printing straight to the printer
works fine.



I have not found anything helpful on the Internet in general, which
strikes me as strange. Also, I'm sure this is unrelated to the previous
problem, but it does exacerbate the situation: Printing to my Acrobat
PDF "printer" fails for an unspecified reason and printing to a
PostScript file produces this cryptic error, which means I have
absolutely no way of making a pdf out of my document.



Start Time: Thursday, January 29, 2009 at 16:18 PM

Source: blahblahblah.ps

Destination: blahblahblah.pdf

Adobe PDF Settings: C:\Documents and Settings\All Users\Documents\Adobe
PDF 6.0\Settings\Standard.joboptions

%%[ Error: undefined; OffendingCommand: !R!SEM6;EXIT;_ ]%%

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Distill Time: 0 seconds (00:00:00)

 End of Job 



Thoughts?



Thanks,

John Roesler
Technical Writer

Disappearing text using Save As to PDF

[Yves Barbion]

Right,

like Schlomo said "check the PS driver resolution". I followed Dov Isaacs'
recommendations here for the Adobe PDF printer driver instance:

"Properties => Advanced (tab) => Printing Defaults ... (button) => Layout
(tab) => Advanced (button)

Open trees and make sure that the following are set
(other options leave at original default settings):

Graphic => Print Quality => 600dpi

Why? Gets around known Windows 2000/XP GDI bug associated
with large point size & high resolution text being converted
to outlines. Also gets around FrameMaker bug associated with
higher resolution settings in combination with large page sizes
(similar bug in other applications as well). Using this setting
does not restrict the resolution at which the PDF file can
print and has no known bad effects."

Good luck and best regards

-- 
Yves Barbion
Technical Writer
Adobe-Certified FrameMaker Instructor


U&I Learning nv
Molenaarsstraat 111
B-9000 Gent
Belgium
Tel.: +32 9 265 74 72
Fax: +32 9 265 74 84
www.uni-learning.com



On 10/15/06, Shlomo Perets  wrote:
>
> Jessica,
>
> You wrote:
>
> > ... When I use Save As to PDF my books, whole chunks of text disappear
> in the
> > PDF file. It appears to be totally random. For instance, one table will
> > have several blank rows blank followed by competed rows.  ...
>
> Turn off "Generate Tagged PDF", which may cause some text to be invisible,
> in conjunction with "Save as PDF"
> (see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample
> file
> demonstrating this problem).
>
> Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and
> distill.
>
> If the problem persists, additional items to check are the PS driver
> resolution and (less likely) the fonts being used.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat
>
>
> ___
>
>
> You are currently subscribed to Framers as yves.barbion at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/yves.barbion%40gmail.com
>
> Send administrative questions to lisa at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Disappearing text using Save As to PDF

[Ridder, Fred]

But under the circumstances you describe, printing to the Adobe PDF
virtual printer is every bit as quick and easy as using Save As PDF,
(assuming that it is your default printer so that you don't have to 
change printers), while having none of the gotchas of the Save As... 
method.  

Personally, I leave the Adobe PDF printer as my Windows default, 
because 75% of the time that I'm printing a hard copy it's useful to 
have a PDF as well as the hard copy.  But if you can't live with 
that approach, get the free SetPrint plug-in from Sundorne
http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm
This tool allows you to set up Adobe PDF as the default printer 
*within*FM*, while leaving your regular h/w printer as the default for
all other applications. 

My opinions only; I don't speak for Intel.
Fred Ridder (fred dot ridder at intel dot com)
Intel
Parsippany, NJ



-Original Message-
From: framers-bounces+fred.ridder=intel@lists.frameusers.com
[mailto:framers-bounces+fred.ridder=intel.com at lists.frameusers.com] On
Behalf Of Jessica.Nealon at handheld.com
Sent: Monday, October 16, 2006 9:33 AM
To: Shlomo Perets
Cc: Framers at frameusers.com
Subject: Re: Disappearing text using Save As to PDF

Thank you, Schlomo,

I normally do print to .ps and distill using the watched folders
feature. 
However, working on new development projects, I am constantly being
asked 
for drafts of books other than the ones I am working on. Also, I often 
have to publish specific page ranges. When it was working, the Save As 
feature was a nice, quick shortcut. 

I did get the Save As to work by deselecting the Generate Tagged PDF and

using the High Quality Print job option. The Press Quality job option 
still erased text--both inside and outside of tables--even with tagged
PDF 
deselected. 

So odd.

Jessica Nealon
Technical Writer




Shlomo Perets  
10/15/2006 10:39 AM

To
Jessica.Nealon at handheld.com
cc
Framers at frameusers.com
Subject
Re: Disappearing text using Save As to PDF






Jessica,

You wrote:

 > ... When I use Save As to PDF my books, whole chunks of text
disappear 
in the
 > PDF file. It appears to be totally random. For instance, one table
will
 > have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be
invisible, 

in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample 
file 
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file
and 
distill.

If the problem persists, additional items to check are the PS driver 
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat






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RE: Disappearing text using Save As to PDF

[Ridder, Fred]

But under the circumstances you describe, printing to the Adobe PDF
virtual printer is every bit as quick and easy as using Save As PDF,
(assuming that it is your default printer so that you don't have to 
change printers), while having none of the gotchas of the Save As... 
method.  

Personally, I leave the Adobe PDF printer as my Windows default, 
because 75% of the time that I'm printing a hard copy it's useful to 
have a PDF as well as the hard copy.  But if you can't live with 
that approach, get the free SetPrint plug-in from Sundorne
http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm
This tool allows you to set up Adobe PDF as the default printer 
*within*FM*, while leaving your regular h/w printer as the default for
all other applications. 

My opinions only; I don't speak for Intel.
Fred Ridder (fred dot ridder at intel dot com)
Intel
Parsippany, NJ



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of [EMAIL PROTECTED]
Sent: Monday, October 16, 2006 9:33 AM
To: Shlomo Perets
Cc: Framers@frameusers.com
Subject: Re: Disappearing text using Save As to PDF

Thank you, Schlomo,

I normally do print to .ps and distill using the watched folders
feature. 
However, working on new development projects, I am constantly being
asked 
for drafts of books other than the ones I am working on. Also, I often 
have to publish specific page ranges. When it was working, the Save As 
feature was a nice, quick shortcut. 

I did get the Save As to work by deselecting the Generate Tagged PDF and

using the High Quality Print job option. The Press Quality job option 
still erased text--both inside and outside of tables--even with tagged
PDF 
deselected. 

So odd.

Jessica Nealon
Technical Writer




Shlomo Perets <[EMAIL PROTECTED]> 
10/15/2006 10:39 AM

To
[EMAIL PROTECTED]
cc
Framers@frameusers.com
Subject
Re: Disappearing text using Save As to PDF






Jessica,

You wrote:

 > ... When I use Save As to PDF my books, whole chunks of text
disappear 
in the
 > PDF file. It appears to be totally random. For instance, one table
will
 > have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be
invisible, 

in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample 
file 
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file
and 
distill.

If the problem persists, additional items to check are the PS driver 
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat






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Disappearing text using Save As to PDF

[Art Campbell]

Jessica,

I've been participating in a minor way with several other writers on
this bug in the
Adobe User forum, and there may be a solid work-around.

Try this: Assuming some flavor of Windows, delete the font cache file at
C:\WINDOWS\system32\FNTCACHE.DAT. Reboot the machine to force the font
cache to rebuild. Distill the file(s) again.

The problem seems to be related to how Windows handles some JKC
(oriental character) fonts, which can be huge files. A few people say
they've affected a permanent fix by deleting these fonts from their
systems, but I haven't tested that. I can solve the problem by
deleting and rebuilding the cache, however. It doesn't seem to be a
permanent fix, although it will work for a while. And no one has
ventured an opinion on what, exactly, it the problem, although Adobe's
Acrobat people are treating it as a bug now.

Cheers,
Art




On 10/16/06, Jessica.Nealon at handheld.com  
wrote:
> Thank you, Schlomo,
>
> I normally do print to .ps and distill using the watched folders feature.
> However, working on new development projects, I am constantly being asked
> for drafts of books other than the ones I am working on. Also, I often
> have to publish specific page ranges. When it was working, the Save As
> feature was a nice, quick shortcut.
>
> I did get the Save As to work by deselecting the Generate Tagged PDF and
> using the High Quality Print job option. The Press Quality job option
> still erased text--both inside and outside of tables--even with tagged PDF
> deselected.
>
> So odd.
>
> Jessica Nealon
> Technical Writer
>
>
>
>
> Shlomo Perets 
> 10/15/2006 10:39 AM
>
> To
> Jessica.Nealon at handheld.com
> cc
> Framers at frameusers.com
> Subject
> Re: Disappearing text using Save As to PDF
>
>
>
>
>
>
> Jessica,
>
> You wrote:
>
>  > ... When I use Save As to PDF my books, whole chunks of text disappear
> in the
>  > PDF file. It appears to be totally random. For instance, one table will
>  > have several blank rows blank followed by competed rows.  ...
>
> Turn off "Generate Tagged PDF", which may cause some text to be invisible,
>
> in conjunction with "Save as PDF"
> (see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample
> file
> demonstrating this problem).
>
> Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and
> distill.
>
> If the problem persists, additional items to check are the PS driver
> resolution and (less likely) the fonts being used.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat
>
>
>
>
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to lisa at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


-- 
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358

Disappearing text using Save As to PDF

[jessica.nea...@handheld.com]

Thank you, Schlomo,

I normally do print to .ps and distill using the watched folders feature. 
However, working on new development projects, I am constantly being asked 
for drafts of books other than the ones I am working on. Also, I often 
have to publish specific page ranges. When it was working, the Save As 
feature was a nice, quick shortcut. 

I did get the Save As to work by deselecting the Generate Tagged PDF and 
using the High Quality Print job option. The Press Quality job option 
still erased text--both inside and outside of tables--even with tagged PDF 
deselected. 

So odd.

Jessica Nealon
Technical Writer




Shlomo Perets  
10/15/2006 10:39 AM

To
Jessica.Nealon at handheld.com
cc
Framers at frameusers.com
Subject
Re: Disappearing text using Save As to PDF






Jessica,

You wrote:

 > ... When I use Save As to PDF my books, whole chunks of text disappear 
in the
 > PDF file. It appears to be totally random. For instance, one table will
 > have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be invisible, 

in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample 
file 
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and 
distill.

If the problem persists, additional items to check are the PS driver 
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat

Re: Disappearing text using Save As to PDF

[Yves Barbion]

Right,

like Schlomo said "check the PS driver resolution". I followed Dov Isaacs'
recommendations here for the Adobe PDF printer driver instance:

"Properties => Advanced (tab) => Printing Defaults ... (button) => Layout
(tab) => Advanced (button)

   Open trees and make sure that the following are set
   (other options leave at original default settings):

   Graphic => Print Quality => 600dpi

   Why? Gets around known Windows 2000/XP GDI bug associated
   with large point size & high resolution text being converted
   to outlines. Also gets around FrameMaker bug associated with
   higher resolution settings in combination with large page sizes
   (similar bug in other applications as well). Using this setting
   does not restrict the resolution at which the PDF file can
   print and has no known bad effects."

Good luck and best regards

--
Yves Barbion
Technical Writer
Adobe-Certified FrameMaker Instructor


U&I Learning nv
Molenaarsstraat 111
B-9000 Gent
Belgium
Tel.: +32 9 265 74 72
Fax: +32 9 265 74 84
www.uni-learning.com



On 10/15/06, Shlomo Perets <[EMAIL PROTECTED]> wrote:


Jessica,

You wrote:

> ... When I use Save As to PDF my books, whole chunks of text disappear
in the
> PDF file. It appears to be totally random. For instance, one table will
> have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be invisible,
in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample
file
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and
distill.

If the problem persists, additional items to check are the PS driver
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat


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Re: Disappearing text using Save As to PDF

[Art Campbell]

Jessica,

I've been participating in a minor way with several other writers on
this bug in the
Adobe User forum, and there may be a solid work-around.

Try this: Assuming some flavor of Windows, delete the font cache file at
C:\WINDOWS\system32\FNTCACHE.DAT. Reboot the machine to force the font
cache to rebuild. Distill the file(s) again.

The problem seems to be related to how Windows handles some JKC
(oriental character) fonts, which can be huge files. A few people say
they've affected a permanent fix by deleting these fonts from their
systems, but I haven't tested that. I can solve the problem by
deleting and rebuilding the cache, however. It doesn't seem to be a
permanent fix, although it will work for a while. And no one has
ventured an opinion on what, exactly, it the problem, although Adobe's
Acrobat people are treating it as a bug now.

Cheers,
Art




On 10/16/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:

Thank you, Schlomo,

I normally do print to .ps and distill using the watched folders feature.
However, working on new development projects, I am constantly being asked
for drafts of books other than the ones I am working on. Also, I often
have to publish specific page ranges. When it was working, the Save As
feature was a nice, quick shortcut.

I did get the Save As to work by deselecting the Generate Tagged PDF and
using the High Quality Print job option. The Press Quality job option
still erased text--both inside and outside of tables--even with tagged PDF
deselected.

So odd.

Jessica Nealon
Technical Writer




Shlomo Perets <[EMAIL PROTECTED]>
10/15/2006 10:39 AM

To
[EMAIL PROTECTED]
cc
Framers@frameusers.com
Subject
Re: Disappearing text using Save As to PDF






Jessica,

You wrote:

 > ... When I use Save As to PDF my books, whole chunks of text disappear
in the
 > PDF file. It appears to be totally random. For instance, one table will
 > have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be invisible,

in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample
file
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and
distill.

If the problem persists, additional items to check are the PS driver
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat






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http://www.frameusers.com/ for more resources and info.




--
Art Campbell [EMAIL PROTECTED]
 "... In my opinion, there's nothing in this world beats a '52 Vincent
  and a redheaded girl." -- Richard Thompson
No disclaimers apply.
DoD 358
___


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Re: Disappearing text using Save As to PDF

[Jessica . Nealon]

Thank you, Schlomo,

I normally do print to .ps and distill using the watched folders feature. 
However, working on new development projects, I am constantly being asked 
for drafts of books other than the ones I am working on. Also, I often 
have to publish specific page ranges. When it was working, the Save As 
feature was a nice, quick shortcut. 

I did get the Save As to work by deselecting the Generate Tagged PDF and 
using the High Quality Print job option. The Press Quality job option 
still erased text--both inside and outside of tables--even with tagged PDF 
deselected. 

So odd.

Jessica Nealon
Technical Writer




Shlomo Perets <[EMAIL PROTECTED]> 
10/15/2006 10:39 AM

To
[EMAIL PROTECTED]
cc
Framers@frameusers.com
Subject
Re: Disappearing text using Save As to PDF






Jessica,

You wrote:

 > ... When I use Save As to PDF my books, whole chunks of text disappear 
in the
 > PDF file. It appears to be totally random. For instance, one table will
 > have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be invisible, 

in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample 
file 
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and 
distill.

If the problem persists, additional items to check are the PS driver 
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat






___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to 
[EMAIL PROTECTED]
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Re: Disappearing text using Save As to PDF

[Shlomo Perets]

Jessica,

You wrote:

> ... When I use Save As to PDF my books, whole chunks of text disappear 
in the

> PDF file. It appears to be totally random. For instance, one table will
> have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be invisible, 
in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample file 
demonstrating this problem).


Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and 
distill.


If the problem persists, additional items to check are the PS driver 
resolution and (less likely) the fonts being used.



Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat


___


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[EMAIL PROTECTED]

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Disappearing text using Save As to PDF

[Shlomo Perets]

Jessica,

You wrote:

 > ... When I use Save As to PDF my books, whole chunks of text disappear 
in the
 > PDF file. It appears to be totally random. For instance, one table will
 > have several blank rows blank followed by competed rows.  ...

Turn off "Generate Tagged PDF", which may cause some text to be invisible, 
in conjunction with "Save as PDF"
(see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample file 
demonstrating this problem).

Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and 
distill.

If the problem persists, additional items to check are the PS driver 
resolution and (less likely) the fonts being used.


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat

RE: Disappearing text using Save As to PDF

[Jessica . Nealon]

Thanks, Dave. 

This disappearing act has been going on for a few weeks. It started on the 
3rd or 4th PDF attempt after the upgrade.
Also, I don't use conditional text.

Jessica Nealon
Technical Writer




"Shenton, David (DTRN)" <[EMAIL PROTECTED]> 
10/13/2006 01:45 PM

To
"Steve Rickaby" <[EMAIL PROTECTED]>, 
<[EMAIL PROTECTED]>
cc

Subject
RE: Disappearing text using Save As to PDF







 Try again in Monday, anything can happen on Friday 13th

Just a thought, have you checked if conditional text is being used to
hide graphics or text

Dave

-Original Message-
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
rs.com] On Behalf Of Steve Rickaby
Sent: Friday, October 13, 2006 9:35 AM
To: [EMAIL PROTECTED]
Cc: framers@FrameUsers.com
Subject: Re: Disappearing text using Save As to PDF

At 14:27 +0100 13/10/06, Steve Rickaby wrote:

>Not an answer to Jessica's problem, exactly, but I'm seeing something
similar with graphics, also never seen before.
>
>I have a book that contains a lot of FrameMaker graphics. Without
exception, everything within the illustrations *except* the text does
not show up on screen, is not selectable, and does not show up on PDF.
The author's original PDF, done from PC FrameMaker, shows the graphical
objects as expected.

Ignore this: I've found the problem and fixed it. (Sorry Jessica).

Re. your problem, could it be a font issue? I've never worked with a
version of FrameMaker in which 'Save as PDF' worked, but I'd guess that
whatever it uses, and Distiller, could be looking at different
populations of fonts.

Or maybe 'Save as PDF' is just still broken in 7.2?

--
Steve
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your system and notify your system manager.  Please do not copy it for any 
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check this e-mail and any attachments for the presence of viruses.  The 
company accepts no liability for any damage caused, directly or 
indirectly, by any virus transmitted in this email.
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Disappearing text using Save As to PDF

[jessica.nea...@handheld.com]

Thanks, Dave. 

This disappearing act has been going on for a few weeks. It started on the 
3rd or 4th PDF attempt after the upgrade.
Also, I don't use conditional text.

Jessica Nealon
Technical Writer




"Shenton, David (DTRN)"  
10/13/2006 01:45 PM

To
"Steve Rickaby" , 

cc

Subject
RE: Disappearing text using Save As to PDF







 Try again in Monday, anything can happen on Friday 13th

Just a thought, have you checked if conditional text is being used to
hide graphics or text

Dave

-Original Message-
From:
framers-bounces+david.shenton=smithsdetection.com at lists.frameusers.com
[mailto:framers-bounces+david.shenton=smithsdetection.com at lists.frameuse
rs.com] On Behalf Of Steve Rickaby
Sent: Friday, October 13, 2006 9:35 AM
To: Jessica.Nealon at handheld.com
Cc: framers at FrameUsers.com
Subject: Re: Disappearing text using Save As to PDF

At 14:27 +0100 13/10/06, Steve Rickaby wrote:

>Not an answer to Jessica's problem, exactly, but I'm seeing something
similar with graphics, also never seen before.
>
>I have a book that contains a lot of FrameMaker graphics. Without
exception, everything within the illustrations *except* the text does
not show up on screen, is not selectable, and does not show up on PDF.
The author's original PDF, done from PC FrameMaker, shows the graphical
objects as expected.

Ignore this: I've found the problem and fixed it. (Sorry Jessica).

Re. your problem, could it be a font issue? I've never worked with a
version of FrameMaker in which 'Save as PDF' worked, but I'd guess that
whatever it uses, and Distiller, could be looking at different
populations of fonts.

Or maybe 'Save as PDF' is just still broken in 7.2?

--
Steve
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Disappearing text using Save As to PDF

[Steve Rickaby]

At 14:27 +0100 13/10/06, Steve Rickaby wrote:

>Not an answer to Jessica's problem, exactly, but I'm seeing something similar 
>with graphics, also never seen before.
>
>I have a book that contains a lot of FrameMaker graphics. Without exception, 
>everything within the illustrations *except* the text does not show up on 
>screen, is not selectable, and does not show up on PDF. The author's original 
>PDF, done from PC FrameMaker, shows the graphical objects as expected.

Ignore this: I've found the problem and fixed it. (Sorry Jessica).

Re. your problem, could it be a font issue? I've never worked with a version of 
FrameMaker in which 'Save as PDF' worked, but I'd guess that whatever it uses, 
and Distiller, could be looking at different populations of fonts.

Or maybe 'Save as PDF' is just still broken in 7.2?

-- 
Steve

Disappearing text using Save As to PDF

[Steve Rickaby]

At 08:46 -0400 13/10/06, Jessica.Nealon at handheld.com wrote:

>When I use Save As to PDF my books, whole chunks of text disappear in the
>PDF file. It appears to be totally random. For instance, one table will
>have several blank rows blank followed by competed rows. I can't ascertain
>a pattern (e.g., a bad paragraph or character tag). This occurs even when
>I use the High Quality and Press Quality job options in Acrobat 7.

Not an answer to Jessica's problem, exactly, but I'm seeing something similar 
with graphics, also never seen before.

I have a book that contains a lot of FrameMaker graphics. Without exception, 
everything within the illustrations *except* the text does not show up on 
screen, is not selectable, and does not show up on PDF. The author's original 
PDF, done from PC FrameMaker, shows the graphical objects as expected.

I've messed with color views to make sure everything's visible, but without 
success so far.

Is there anything that I've overlooked that can make FrameMaker graphical 
objects invisible and non-selectable? It's as if all the components of an 
illustration except the text simply aren't there.

Mac FrameMaker 7.0, Acrobat 6 Pro

-- 
Steve

Disappearing text using Save As to PDF

[Shenton, David (DTRN)]

 Try again in Monday, anything can happen on Friday 13th

Just a thought, have you checked if conditional text is being used to
hide graphics or text

Dave

-Original Message-
From:
framers-bounces+david.shenton=smithsdetection.com at lists.frameusers.com
[mailto:framers-bounces+david.shenton=smithsdetection.com at lists.frameuse
rs.com] On Behalf Of Steve Rickaby
Sent: Friday, October 13, 2006 9:35 AM
To: Jessica.Nealon at handheld.com
Cc: framers at FrameUsers.com
Subject: Re: Disappearing text using Save As to PDF

At 14:27 +0100 13/10/06, Steve Rickaby wrote:

>Not an answer to Jessica's problem, exactly, but I'm seeing something
similar with graphics, also never seen before.
>
>I have a book that contains a lot of FrameMaker graphics. Without
exception, everything within the illustrations *except* the text does
not show up on screen, is not selectable, and does not show up on PDF.
The author's original PDF, done from PC FrameMaker, shows the graphical
objects as expected.

Ignore this: I've found the problem and fixed it. (Sorry Jessica).

Re. your problem, could it be a font issue? I've never worked with a
version of FrameMaker in which 'Save as PDF' worked, but I'd guess that
whatever it uses, and Distiller, could be looking at different
populations of fonts.

Or maybe 'Save as PDF' is just still broken in 7.2?

--
Steve
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Disappearing text using Save As to PDF

[Stuart Rogers]

Steve Rickaby wrote:
> Is there anything that I've overlooked that can make FrameMaker
> graphical objects invisible and non-selectable? It's as if all the
> components of an illustration except the text simply aren't there.
> 

View > Options > Graphics.

Sounds like your "text" is callouts in text lines or frames within the 
graphics frame, but that the viewing of the graphics themselves has been 
turned off.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"Developers explain How the Product Works.
Technical writers explain How to Work the Product."


Get Firefox!
http://tinyurl.com/8q9c5

RE: Disappearing text using Save As to PDF

[Shenton, David (DTRN)]

 Try again in Monday, anything can happen on Friday 13th

Just a thought, have you checked if conditional text is being used to
hide graphics or text

Dave

-Original Message-
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
rs.com] On Behalf Of Steve Rickaby
Sent: Friday, October 13, 2006 9:35 AM
To: [EMAIL PROTECTED]
Cc: framers@FrameUsers.com
Subject: Re: Disappearing text using Save As to PDF

At 14:27 +0100 13/10/06, Steve Rickaby wrote:

>Not an answer to Jessica's problem, exactly, but I'm seeing something
similar with graphics, also never seen before.
>
>I have a book that contains a lot of FrameMaker graphics. Without
exception, everything within the illustrations *except* the text does
not show up on screen, is not selectable, and does not show up on PDF.
The author's original PDF, done from PC FrameMaker, shows the graphical
objects as expected.

Ignore this: I've found the problem and fixed it. (Sorry Jessica).

Re. your problem, could it be a font issue? I've never worked with a
version of FrameMaker in which 'Save as PDF' worked, but I'd guess that
whatever it uses, and Distiller, could be looking at different
populations of fonts.

Or maybe 'Save as PDF' is just still broken in 7.2?

--
Steve
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Re: Disappearing text using Save As to PDF

[Stuart Rogers]

Steve Rickaby wrote:

Is there anything that I've overlooked that can make FrameMaker
graphical objects invisible and non-selectable? It's as if all the
components of an illustration except the text simply aren't there.



View > Options > Graphics.

Sounds like your "text" is callouts in text lines or frames within the 
graphics frame, but that the viewing of the graphics themselves has been 
turned off.


HTH,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"Developers explain How the Product Works.
Technical writers explain How to Work the Product."


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Re: Disappearing text using Save As to PDF

[Steve Rickaby]

At 14:27 +0100 13/10/06, Steve Rickaby wrote:

>Not an answer to Jessica's problem, exactly, but I'm seeing something similar 
>with graphics, also never seen before.
>
>I have a book that contains a lot of FrameMaker graphics. Without exception, 
>everything within the illustrations *except* the text does not show up on 
>screen, is not selectable, and does not show up on PDF. The author's original 
>PDF, done from PC FrameMaker, shows the graphical objects as expected.

Ignore this: I've found the problem and fixed it. (Sorry Jessica).

Re. your problem, could it be a font issue? I've never worked with a version of 
FrameMaker in which 'Save as PDF' worked, but I'd guess that whatever it uses, 
and Distiller, could be looking at different populations of fonts.

Or maybe 'Save as PDF' is just still broken in 7.2?

-- 
Steve
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Disappearing text using Save As to PDF

[jessica.nea...@handheld.com]

All, 

Others may have experienced this, but I cannot find it. 

I am using:

-Adobe Acrobat Professional 7.0.7
-FrameMaker 7.2

When I use Save As to PDF my books, whole chunks of text disappear in the 
PDF file. It appears to be totally random. For instance, one table will 
have several blank rows blank followed by competed rows. I can't ascertain 
a pattern (e.g., a bad paragraph or character tag). This occurs even when 
I use the High Quality and Press Quality job options in Acrobat 7.

All the text does show up when I print to Scitex Brisque and Distill 
manually, even when I use the Smallest File Size job option.

Save As to PDF worked beautifully when I was using Frame 7.1 and Acrobat 
6. I can't figure out if the problem is Frame or Acrobat.

Has anyone seen this behavior? Or, better yet, figured out a solution?

Much appreciated,

Jessica Nealon
Technical Writer

Re: Disappearing text using Save As to PDF

[Steve Rickaby]

At 08:46 -0400 13/10/06, [EMAIL PROTECTED] wrote:

>When I use Save As to PDF my books, whole chunks of text disappear in the
>PDF file. It appears to be totally random. For instance, one table will
>have several blank rows blank followed by competed rows. I can't ascertain
>a pattern (e.g., a bad paragraph or character tag). This occurs even when
>I use the High Quality and Press Quality job options in Acrobat 7.

Not an answer to Jessica's problem, exactly, but I'm seeing something similar 
with graphics, also never seen before.

I have a book that contains a lot of FrameMaker graphics. Without exception, 
everything within the illustrations *except* the text does not show up on 
screen, is not selectable, and does not show up on PDF. The author's original 
PDF, done from PC FrameMaker, shows the graphical objects as expected.

I've messed with color views to make sure everything's visible, but without 
success so far.

Is there anything that I've overlooked that can make FrameMaker graphical 
objects invisible and non-selectable? It's as if all the components of an 
illustration except the text simply aren't there.

Mac FrameMaker 7.0, Acrobat 6 Pro

-- 
Steve
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Disappearing text using Save As to PDF

[Jessica . Nealon]

All, 

Others may have experienced this, but I cannot find it. 

I am using:

-Adobe Acrobat Professional 7.0.7
-FrameMaker 7.2

When I use Save As to PDF my books, whole chunks of text disappear in the 
PDF file. It appears to be totally random. For instance, one table will 
have several blank rows blank followed by competed rows. I can't ascertain 
a pattern (e.g., a bad paragraph or character tag). This occurs even when 
I use the High Quality and Press Quality job options in Acrobat 7.

All the text does show up when I print to Scitex Brisque and Distill 
manually, even when I use the Smallest File Size job option.

Save As to PDF worked beautifully when I was using Frame 7.1 and Acrobat 
6. I can't figure out if the problem is Frame or Acrobat.

Has anyone seen this behavior? Or, better yet, figured out a solution?

Much appreciated,

Jessica Nealon
Technical Writer

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