Re: [JAWS-Users] Virus Warning

2018-02-01 Thread jyandt.martin
Follow Up on the previous message. I found out how to get the information. It was in Windows Defender. Now, my question has changed. How do I quarantine a virus in Defender? Thanks. -Original Message- From: jyandt.mar...@comcast.net Sent: Thursday, February 1, 2018 7:18 AM To:

[JAWS-Users] Virus Warning

2018-02-01 Thread jyandt.martin
Morning all. Using Jaws 2018 and Windows 10 on a dell laptop, has anyone ever gotten a message from “Microsoft” stating something about a virus? The voice on the message was feminine, and British. And it gave a toll free number to call, or it will disable my laptop. It said something about

[JAWS-Users] List Guidelines Reminder

2018-02-01 Thread Moderator
Hello and welcome to the JAWS Users list. This list has been created for The purpose of discussing all aspects of the JAWS for Windows screen reader Program. So everything that pertains to JAWS is fair game. Such as asking about what software packages work well with JAWS or how to make them

Re: [JAWS-Users] jaws2018 update

2018-02-01 Thread Michael
Hi, Dennis. If there has been a Jaws update, the check for updates feature is once again not working properly. The last time I checked the website for an update, there wasn't an update yet. I don't think you missed an update. I just wish that the please wait not responding message when a

[JAWS-Users] Jaws update

2018-02-01 Thread Michael
Hi, again, Dennis. You haven't missed an update because there isn't an update yet. I just checked the website because when I tried to use the check for updates feature from the help menu, once again, it didn't work. G! Mike M. For answers to frequently asked questions about this list

Re: [JAWS-Users] Jaws update

2018-02-01 Thread Dennis Long
I have experienced that as well. I don't normally go to the website thus why I asked if I missed something. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Sent: Thursday, February 1, 2018 11:39 AM To:

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread jyandt.martin
Speaking from experience, I completely understand. -Original Message- From: Judy Jones Sent: Thursday, February 1, 2018 12:56 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning I think the scariest I have seen is when someone calls you posing as a

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Laura Richardson
Microsoft help line is 1-800-936-5900 .. Laura -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Bissett, Tom Sent: Thursday, February 1, 2018 1:15 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning I

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread jyandt.martin
I am pretty sure it is coming from Defender. When I open it up, I find the following message: Trojan: win 32/dittertag.b severe 2/1/2018 and I can arrow to the right of the message and find a restore button, and a remove button. -Original Message- From: JM Casey Sent: Thursday,

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Bissett, Tom
I don't know with defender. It appears that you have a virus. If you really not comfortable removing it your self I suggest calling the Microsoft accessibility line. I am sure they can help and insure your machine is clean. Unfortunately I don't have their number at hand but I am sure others

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread jyandt.martin
Laura: I just got off the phone with them, and it was, indeed, a virus. They talked me through the steps for removal, and all I had to do was press enter on the remove button. Simple enough! Thanks to all of you for your suggestions/recommendations. -Original Message- From: Laura

[JAWS-Users] Websites, links and clickables

2018-02-01 Thread jyandt.martin
Afternoon all. I have been trying to open a link on my sons school website. However, when II arrive on a link, I hear “clickable”, and nothing happens when I enter on it. I cannot seem to open it via the Links menus either. Suggestions/recommendations? I am running JAWS 2018 and Windows 10 on a

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread JM Casey
Yeah, it sounds like a scam. This is what they do now. I tried to go to a blog I frequent the other day, and typed the url in wrong by mistake (what? I'm old-school and still dial peoples' phone numbers too. :D). A mysterious electronic voice announced that my computer was sending out "virus

[JAWS-Users] message list in outlook 2016

2018-02-01 Thread Kimsan
Hi team, I have a question. I have different folders with emails in them, but what I'm noticing is one folder when entering it, I must CTRL home to the top of the list but all the other folders I'm placed at the top after entering the folder. To those using outlook, what do you suppose is the

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Judy Jones
I think the scariest I have seen is when someone calls you posing as a representative of your bank. They are very cordial,friendly, and talk to you regarding your account, they ask you to confirm the information they already have. In the course of the conversation, they say the only thing

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread JM Casey
What information? Are you sure it's actually coming from the Windows Defender programme? Because what you deescribed earlier definitely sounded like a fishing scam. What's Defender telling you? -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread jyandt.martin
I remember "seeing" something about that. However, since this was found on my defender program, I wanted to find out for sure. Also, according to defender, there is a quarantined trojan and the following message is displayed: Trojan: Win 32 /dittertag.b severe with todays date. Now, I can

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Bissett, Tom
Yes, these are most often a fishing message. You call the number and they pretend to be Microsoft support. They get you to let them into your machine, then lock it down and charge you a fee to fix it. It is a scam. Regards Tom Bisset -Original Message- From: JAWS-Users-List

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Judy Jones
We have best Buy Geek Squad insurance plans, so I took this issue to them, and they say this is a total hoax and a way that companies are trying to get into your PC. We have paid for GeekSquad insurance, for several years, and have had top-notch phone support for any issue, plus in-home

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Judy Jones
I would get a second opinion on that. Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of jyandt.mar...@comcast.net Sent: Thursday, February 1, 2018 5:24 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Virus Warning

[JAWS-Users] jaws2018 update

2018-02-01 Thread Dennis Long
Hi, has there been a jaws 2018 update? If so I missed it. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Steve
When I've received those, it is a browser pop-up window. I shut down the computer and ran several scans with different anti-virus programs, and it never detected anything. I think it is a phishing scam to try to get you to call their number for support, which will then charge you and then

Re: [JAWS-Users] Websites, links and clickables

2018-02-01 Thread Mike B.
Hi Jerry, Below are a few notes on turning off, Clickable, but read through them because there are 2 ways of doing this, & you want to make sure you're doing it the best way for you. From: Mario Mike, I accidentally deleted your response before I could respond, so... how to make JAWS ignore

[JAWS-Users] Jaws, Views, & Windows 10

2018-02-01 Thread Mike B.
Howdy All, Running Windows 10 pro latest & Jaws 16 thru 2018 latest. How can I set the views in Script Manager to list view? Somehow I took them out of folder view, put them into list view, & they're showing upside down, Z's at the top, A's at the bottom! To be more exact, I opened the

[JAWS-Users] Accessibility of MalWareBytes

2018-02-01 Thread jyandt.martin
Afternoon all. I am running JAWS 2018 and Windows 10 on a Dell laptop. After getting help from the microsoft disability help desk, I was sent a link to a tutorial for Windows Defender. One of the recommendations was downloading MalWareBytes, as a supportive software to Defender. My question is,

Re: [JAWS-Users] Jaws, Views, & Windows 10

2018-02-01 Thread Mike B.
Hi Again All, Okay, I somehow managed to get everything back in list order, & going in the right direction. LOL What I did was get off that list in some way or another, open the context menu, & finally I got the View, Sort By, & Group By submenues. From there I got the Scripts Manager set

Re: [JAWS-Users] Websites, links and clickables

2018-02-01 Thread net bat66
you will get more help from others. but somewhere in jaws is the option to turn off clickables. as far as i am concerned they are useless. none of the so called clickables i have incountered are even a link. i turned this off but i can't find this option now. -Original Message- From:

Re: [JAWS-Users] Accessibility of MalWareBytes

2018-02-01 Thread Mike B.
Hi Jerry, MWB is accessible, but how accessible is a matter of opinion! LOL It requires a lot of tabbing, but with J2018 all the dialogue boxes will be read correctly. Your best bet is to install it, & play around with it a little When you open the program you'll hear the following as you

Re: [JAWS-Users] Jaws update

2018-02-01 Thread Kevin Lee
There is a special update from VFO But some on this list say to disregard it. Here is what vfo sent me when inquiring about an issue I have: Thank you for contacting VFO ® Technical Support. There is a version of JAWS 2018 that may help your issue. The following steps will allow you to install

Re: [JAWS-Users] message list in outlook 2016

2018-02-01 Thread amcarr1
I have found that if I've been in a folder and was focused on a message somewhere below the top when I left that folder, then when I return to that folder my focus is where it was when I left. This is cleared if I exit Outlook and then open it. HTH, Annette -Original Message- From:

Re: [JAWS-Users] Virus Warning

2018-02-01 Thread Kevin Lee
What I did was run CCleaner while the message is still player, when you run CCleaner at that point it automatically shuts everything down to do its pc cleaning. After ccleaner is done then I run a viper scan. So I never need to shut down my computer. One note though I have CCleaner

Re: [JAWS-Users] Jaws update

2018-02-01 Thread Inam Uddin
Dear friends, this update is about a month old. It was released on January 4th 2018. Now there is no need to update it because a major update of JAWS is due in this week or probably next week! HTH With regards from Inamuddin with the Skype ID: Charlsdarwin1 Arguing with a woman is