subject:"\[LegacyUG\] MyHeritage \- not free"

Re: [LegacyUG] MyHeritage - not free

2018-02-24 Thread Sherry H

If you want to argue with the guidelines, go ahead, Carrie. These have
been in place since the Legacy Lists first started...

I'm not looking at changing rules. You *could* consider the MyHeritage
website as an "add-on program". But they *do* own Legacy and I see
no reason why the website for the company that owns Legacy can't be
discussed.

Sherry

(And I haven't a clue where that horrid URL came from, but it does
take you to the Legacy User Group Guidelines web page)


On Sat, Feb 24, 2018 at 12:47 PM, Carrie Pillow <elkerlo...@outlook.com> wrote:
> Its not the purpose of this site
>
> But if you are going to look at changing rules then, maybe the use of images 
> in the group should be review to bring this list out of the dark ages
>
> Carrie
>
>
> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
> Behalf Of Sherry H
> Sent: 24 February 2018 20:18
> To: Legacy User Group <legacyusergroup@legacyusers.com>
> Subject: Re: [LegacyUG] MyHeritage - not free
>
> Actually, since Legacy is owned by MyHeritage, it should be ok to discuss the 
> site.
>
> The Legacy User Group Guidelines at
> https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flegacyfamilytree.com%2FEtiquette.asp=02%7C01%7C%7Caa6f98e4358d4a41e68d08d57bc3d9ee%7C84df9e7fe9f640afb435%7C1%7C0%7C636551003454054689=IY5bow%2FrACQ2eW1AHfd1azPClET7XJvnsRigS1knhY8%3D=0
>  state:
> "The purpose of the LUG is to provide a forum for mutual help and the 
> friendly exchange of ideas related to the use of Legacy Family Tree and its 
> add-on programs, only. Please keep on topic."
>
> It's better to be "nice" than rant, but I see no reason why dissatisfaction 
> about either should be disallowed. I think we should be made aware of 
> problems and issues that come up. It can help someone in the future pay 
> closer attention to what their doing and avoid the heartache of automatic 
> renewal if they can't afford it or have a problem remembering to cancel the 
> renewal.
>
> I don't subscribe to any of the paid sites since being retired I can't afford 
> it and they're all available for free anyway at the local FHC.
>
>
> Sherry
>
>
> On Sat, Feb 24, 2018 at 11:36 AM, Carrie Pillow <elkerlo...@outlook.com> 
> wrote:
>> Hi
>>
>> Im sorry but list is a Legacy user support list
>>
>> NOT a place to rant at My Heritage
>>
>> Please can we shoe a little more courtesy to Legacy users
>>
>> Regards
>>
>> Carrie
>

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Re: [LegacyUG] MyHeritage - not free

2018-02-24 Thread Carrie Pillow

Its not the purpose of this site 

But if you are going to look at changing rules then, maybe the use of images in 
the group should be review to bring this list out of the dark ages

Carrie

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Sherry H
Sent: 24 February 2018 20:18
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] MyHeritage - not free

Actually, since Legacy is owned by MyHeritage, it should be ok to discuss the 
site.

The Legacy User Group Guidelines at
https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flegacyfamilytree.com%2FEtiquette.asp=02%7C01%7C%7Caa6f98e4358d4a41e68d08d57bc3d9ee%7C84df9e7fe9f640afb435%7C1%7C0%7C636551003454054689=IY5bow%2FrACQ2eW1AHfd1azPClET7XJvnsRigS1knhY8%3D=0
 state:
"The purpose of the LUG is to provide a forum for mutual help and the friendly 
exchange of ideas related to the use of Legacy Family Tree and its add-on 
programs, only. Please keep on topic."

It's better to be "nice" than rant, but I see no reason why dissatisfaction 
about either should be disallowed. I think we should be made aware of problems 
and issues that come up. It can help someone in the future pay closer attention 
to what their doing and avoid the heartache of automatic renewal if they can't 
afford it or have a problem remembering to cancel the renewal.

I don't subscribe to any of the paid sites since being retired I can't afford 
it and they're all available for free anyway at the local FHC.

Sherry

On Sat, Feb 24, 2018 at 11:36 AM, Carrie Pillow <elkerlo...@outlook.com> wrote:
> Hi
>
> Im sorry but list is a Legacy user support list
>
> NOT a place to rant at My Heritage
>
> Please can we shoe a little more courtesy to Legacy users
>
> Regards
>
> Carrie

-- 

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Re: [LegacyUG] MyHeritage - not free

2018-02-24 Thread Sherry H

Actually, since Legacy is owned by MyHeritage, it should be ok to
discuss the site.

The Legacy User Group Guidelines at
https://legacyfamilytree.com/Etiquette.asp state:
"The purpose of the LUG is to provide a forum for mutual help and the
friendly exchange of ideas related to the use of Legacy Family Tree
and its add-on programs, only. Please keep on topic."

It's better to be "nice" than rant, but I see no reason why
dissatisfaction about either should be disallowed. I think we should
be made aware of problems and issues that come up. It can help someone
in the future pay closer attention to what their doing and avoid the
heartache of automatic renewal if they can't afford it or have a
problem remembering to cancel the renewal.

I don't subscribe to any of the paid sites since being retired I can't
afford it and they're all available for free anyway at the local FHC.

Sherry

On Sat, Feb 24, 2018 at 11:36 AM, Carrie Pillow  wrote:
> Hi
>
> Im sorry but list is a Legacy user support list
>
> NOT a place to rant at My Heritage
>
> Please can we shoe a little more courtesy to Legacy users
>
> Regards
>
> Carrie

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
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Re: [LegacyUG] MyHeritage - not free

2018-02-24 Thread Carrie Pillow

Hi

Im sorry but list is a Legacy user support list

NOT a place to rant at My Heritage

Please can we shoe a little more courtesy to Legacy users

Regards

Carrie


From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Dennis Murphy
Sent: 22 February 2018 12:29
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] MyHeritage - not free

Amen Pauline; automatic renewals should be outlawed. I guess they think we are 
all too stupid to check credit card statements. Perhaps it's just another 
covert method to separate folks from their money in this all too capitalistic 
society. Now even the internet is a bad as TV with pop-up commercials to BUY, 
BUY, BUY. Genealogy used to be an enjoyable pastime; thank you corporate 
America for ruining it. Go buy another politician and leave us alone!

On Fri, Feb 16, 2018 at 2:38 AM, Pauline B. Cramer 
<crame...@comcast.net<mailto:crame...@comcast.net>> wrote:

I was reviewing a lot of comments about MyHeritage on the Legacy User Group  
and ran across the comment Carrie Pillow wrote mentioning "you can transfer 
your raw DNA to MyHeritage for free.  You must have an account with MyHeritage 
to do this but you can create a free account which allows you to have a tree up 
to 250 people."

Sorry.  Be wary of anything "free" from MyHeritage.  My husband and I first did 
autosomal testing with 23andMe in about 2013.  They also had a crude tool for 
entering family tree history.  I detested the clunky format and did not enter 
much data on it.  Later, 23andMe informed us they were no longer going to 
support family tree data, and they had sent our DNA and family tree data to 
MyHeritage.   That was in February of 2014.  I had previously opened an account 
on WorldVitalRecords, and in February 2014, MyHeritage informed me that 
WorldVitalRecords had been merged with MyHeritage,  so in February 2014, 
MyHeritage said they had given us "a free empty MyHeritage account for one 
year, which is a gift worth $119, for free,  and we would have access to World 
Vital Records and My Heritage both.  The Premium Plus account will not renew 
automatically.  By creating your family tree on our site, you will 
automatically receive your matches for free. "

In February 2015, email from MyHeritage thanked me for purchasing an annual 
bundle of data subscription plus PremiumPlus family site. You have been charged 
US $99.95 ...We have upgraded our existing family site Cramer Family Site to 
PremiumPlus.  I had to request a new password, because I had not been using it 
and had not recorded the password.  The next day, they sent another email 
starting with "An error occurred while renewing your MyHeritage Data 
Subscription.  It was not possible to extend your subscription and it expired. 
" They offered a MyHeritage Data subscription that will cots US $71.40 for one 
year, instead of the usual  $119.40.  About two weeks later I requested a new 
password again and tried entering data again, but did not like the user 
interface.   Again in Feb 2015,  I requested a new password.  So I remember I 
put a few photos on the tree, but I really did not like the data entry format. 
That was about the last time I remember even looking at the MyHeritage website, 
until I started noticing funny little orange icons turning up on my  Legacy 
Family Tree on my desktop computer.

Apparently my desktop computer was getting messages from MyHeritage asking me 
to verify something someone else had entered on their trees, and smart matches 
found my entries, which I found very annoying, since whenever I saw these 
messages, my mind was always focused on something else far away.  I have been a 
subscriber to Ancestry.com for many years, and I have been focusing on 
AncestryDNA and growing my trees on Ancestry.com and on my Legacy Family Tree 
file,  and looking for my 1000+ living cousins on AncestryDNA, and how I am 
connected to them, and also on FTDNA and 23andMe.  And I had no interest in 
working on the  old trees on MyHeritage.  And I never considered buying DNA 
analysis from My Heritage.  But I noticed people on the Legacy Family Tree user 
group talking about My Heritage DNA testing.

Unfortunately, a few days ago, Februrary 2018, I noticed an email from 
MyHeritage saying I was charged $250.74.  This shocked me because  I thought my 
subscription had expired.  I asked my husband to check charges.  He had just 
paid it that morning.  He also found we had paid $238.80 in 2016, etc..  Which 
was another shocker.  He immediately sent an email cancelling the 2018 payment 
he had just made.  It took a couple of years to look at 5 years of paper trail. 
 We appear to have have charged over $750 for something I did not ask for in 
the first place  and did not like when I attempted to use it.  I have been 
using Legacy Family Tree for over 15 years, since 2002, but, if Legacy Family 
Tree is now

Re: [LegacyUG] MyHeritage - not free

2018-02-22 Thread Dennis Murphy

Amen Pauline; automatic renewals should be outlawed. I guess they think we
are all too stupid to check credit card statements. Perhaps it's just
another covert method to separate folks from their money in this all too
capitalistic society. Now even the internet is a bad as TV with pop-up
commercials to BUY, BUY, BUY. Genealogy used to be an enjoyable pastime;
thank you corporate America for ruining it. Go buy another politician and
leave us alone!

On Fri, Feb 16, 2018 at 2:38 AM, Pauline B. Cramer 
wrote:

> I was reviewing a lot of comments about MyHeritage on the Legacy User
> Group  and ran across the comment Carrie Pillow wrote mentioning "you can
> transfer your raw DNA to MyHeritage for free.  You must have an account
> with MyHeritage to do this but you can create a free account which allows
> you to have a tree up to 250 people."
>
> Sorry.  Be wary of anything "free" from MyHeritage.  My husband and I
> first did autosomal testing with 23andMe in about 2013.  They also had a
> crude tool for entering family tree history.  I detested the clunky format
> and did not enter much data on it.  Later, 23andMe informed us they were no
> longer going to support family tree data, and they had sent our DNA and
> family tree data to MyHeritage.   That was in February of 2014.  I had
> previously opened an account on WorldVitalRecords, and in February 2014,
> MyHeritage informed me that WorldVitalRecords had been merged with
> MyHeritage,  so in February 2014, MyHeritage said they had given us "a free
> empty MyHeritage account for one year, which is a gift worth $119, for
> free,  and we would have access to World Vital Records and My Heritage
> both.  The Premium Plus account will not renew automatically.  By creating
> your family tree on our site, you will automatically receive your matches
> for free. "
>
> In February 2015, email from MyHeritage thanked me for purchasing an
> annual bundle of data subscription plus PremiumPlus family site. You have
> been charged US $99.95 ...We have upgraded our existing family site Cramer
> Family Site to PremiumPlus.  I had to request a new password, because I had
> not been using it and had not recorded the password.  The next day, they
> sent another email starting with "An error occurred while renewing your
> MyHeritage Data Subscription.  It was not possible to extend your
> subscription and it expired. " They offered a MyHeritage Data subscription
> that will cots US $71.40 for one year, instead of the usual  $119.40.
> About two weeks later I requested a new password again and tried entering
> data again, but did not like the user interface.   Again in Feb 2015,  I
> requested a new password.  So I remember I put a few photos on the tree,
> but I really did not like the data entry format. That was about the last
> time I remember even looking at the MyHeritage website, until I started
> noticing funny little orange icons turning up on my  Legacy Family Tree on
> my desktop computer.
>
> Apparently my desktop computer was getting messages from MyHeritage asking
> me to verify something someone else had entered on their trees, and smart
> matches found my entries, which I found very annoying, since whenever I saw
> these messages, my mind was always focused on something else far away.  I
> have been a subscriber to Ancestry.com for many years, and I have been
> focusing on AncestryDNA and growing my trees on Ancestry.com and on my
> Legacy Family Tree file,  and looking for my 1000+ living cousins on
> AncestryDNA, and how I am connected to them, and also on FTDNA and
> 23andMe.  And I had no interest in working on the  old trees on
> MyHeritage.  And I never considered buying DNA analysis from My Heritage.
> But I noticed people on the Legacy Family Tree user group talking about My
> Heritage DNA testing.
>
> Unfortunately, a few days ago, Februrary 2018, I noticed an email from
> MyHeritage saying I was charged $250.74.  This shocked me because  I
> thought my subscription had expired.  I asked my husband to check charges.
> He had just paid it that morning.  He also found we had paid $238.80 in
> 2016, etc..  Which was another shocker.  He immediately sent an email
> cancelling the 2018 payment he had just made.  It took a couple of years to
> look at 5 years of paper trail.  We appear to have have charged over $750
> for something I did not ask for in the first place  and did not like when I
> attempted to use it.  I have been using Legacy Family Tree for over 15
> years, since 2002, but, if Legacy Family Tree is now owned by My Heritage,
> my first impulse is just to give up on genealogy.
>
> Pauline
> On 1/12/2018 1:43 AM, Carrie Pillow wrote:
>
>
> You can transfer your raw DNA to MyHeritage for free. You must have an
> account with MyHeritage to do this but you can create a free account which
> allows you to have a tree up to 250 people.
>
>
>
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To

Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread F B

There is not anything we can do now they now Legacy Family tree check it out on 
1 of Geoff Webinars.

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

From: Gene Wheeler<mailto:bridge...@gmail.com>
Sent: Friday, February 16, 2018 6:55 PM
To: Legacy User Group<mailto:legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] MyHeritage - not free

IMHO, I think many people, including me, are more than a bit concerned about 
Legacy Family Tree (Millennia) hooking up with an organization that functions 
the way MH does with their customer base. They certainly do NOT measure up to 
Legacy in that regard. I'm worried that Legacy may eventually be forced to 
operate the way that MH, Ancestry, and others do and lose one of their current 
competitive advantages.
Gene

On Fri, Feb 16, 2018 at 5:16 PM, Susie Zada 
<sz...@zades.com.au<mailto:sz...@zades.com.au>> wrote:
I find it interesting that the majority of complaints are directed towards 
MyHeritage and not Ancestry, FindMyPast etc. who all use the same business 
practices and who also share information we provide to them (i.e. our own 
family trees).

Well I for one WANT them to share my information - that's how I have made 
contact with other researchers. As a resident of Australia, I get a tad snitchy 
with the US-Centric sites that are pretty much useless for the majority of 
Australian research.

BUT I have had huge success with my German records on MyHeritage, and also the 
huge number of smaller country newspapers (NSW, Australia) - these smaller 
local newspapers have wonderful information on local people that is not 
available through other resouces (TROVE / National Library Australia). I've 
lost count of the number of personal articles I have for my family thanks to 
MyHeritage. If you don't want to expand your own family history research, then 
don't subscribe to ANY of the major subscription sites then you won't have 
anything to complain about.

Oh - apart from the records and newspaper articles I have found on MyHeritage I 
have had some terrific DNA matches on MyHeritage - moreso than the other 
companies! One great thing with DNA Matches - you know the other people at 
least have some interest in family history if they've bothered to pay for DNA 
tests!

I won't apologise for being a fan of MyHeritage - and as all the major subs 
companies do the same, I don't get caught out paying for something I don't want 
- I read the fine print!

Regards ... Susie Z

February 17, 2018 8:30 AM, "Susan Pitcher" 
<gcm.sm...@gmail.com<mailto:%22susan%20pitcher%22%20%3cgcm.sm...@gmail.com%3E>> 
wrote:
I may sound a little unreasonable because if not for my heritage etc, doing a 
family tree would be much more difficult, however it really annoys me that we, 
the members are actually providing the info which allows them to continue 
running their business and for that they charge us very high fees!
On 16 Feb. 2018 11:31 pm, "tamaram1" 
<tamar...@cox.net<mailto:tamar...@cox.net>> wrote:
Thank you for the information, I will be very careful with my dealing with
MyHeritage. I am a long time user of 
ancestry.com<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fancestry.com=02%7C01%7C%7Cb8d7123d7d28458fadf108d57598d131%7C84df9e7fe9f640afb435%7C1%7C0%7C636544221553210506=iihTsiluUOX5FTYEeDxgTB5W%2FNI%2F9WaDMP2fUREcCAY%3D=0>,
 family 
search.com<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsearch.com=02%7C01%7C%7Cb8d7123d7d28458fadf108d57598d131%7C84df9e7fe9f640afb435%7C1%7C0%7C636544221553210506=I6xhmj8NKLtxEZXxnNO0gugRN7PzRA29EQ%2BgcHZk17Y%3D=0>,
 and 
findagrave.com<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffindagrave.com=02%7C01%7C%7Cb8d7123d7d28458fadf108d57598d131%7C84df9e7fe9f640afb435%7C1%7C0%7C636544221553210506=xxK1G7tSiEhqLNFFMa103JTKIYYT9R5tDFh08YDofNQ%3D=0>,
 coming from rootsweb long ago. I have noticed a few times MyHeritage has sent 
things for me to fill in on my lineage on their site, I have answered yes, this 
is my family but I knew the records were indeed mine from other sites, I will 
be very careful to watch and make sure they are not charging me for my own 
records.

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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Susan Pitcher

I agree with most of your comments suzy. I've never been involved with
ancestry and have been with my heritage for around 3 years now. If not for
the records they have from all of us our family trees would barely exist,
however we ALL feed my heritage, ancestry etc the info and their annual
membership costs are quite high, notwithstanding the fact they direct debit
our accounts, without any prior notice. Although I recently discovered I
the 'small print' that is what they do, I don't know any other company who
doesn't send an email just prior to deducting the funds. As far as dna and
some other things you've mentioned, I haven't used any of that as yet.
Cheers sue

On 17 Feb. 2018 10:55 am, "Gene Wheeler"  wrote:

> IMHO, I think many people, including me, are more than a bit concerned
> about Legacy Family Tree (Millennia) hooking up with an organization that
> functions the way MH does with their customer base. They certainly do NOT
> measure up to Legacy in that regard. I'm worried that Legacy may eventually
> be forced to operate the way that MH, Ancestry, and others do and lose one
> of their current competitive advantages.
>
> Gene
>
> On Fri, Feb 16, 2018 at 5:16 PM, Susie Zada  wrote:
>
>> I find it interesting that the majority of complaints are directed
>> towards MyHeritage and not Ancestry, FindMyPast etc. who all use the same
>> business practices and who also share information we provide to them (i.e.
>> our own family trees).
>>
>> Well I for one WANT them to share my information - that's how I have made
>> contact with other researchers. As a resident of Australia, I get a tad
>> snitchy with the US-Centric sites that are pretty much useless for the
>> majority of Australian research.
>>
>> BUT I have had huge success with my German records on MyHeritage, and
>> also the huge number of smaller country newspapers (NSW, Australia) - these
>> smaller local newspapers have wonderful information on local people that is
>> not available through other resouces (TROVE / National Library Australia).
>> I've lost count of the number of personal articles I have for my family
>> thanks to MyHeritage. If you don't want to expand your own family history
>> research, then don't subscribe to ANY of the major subscription sites then
>> you won't have anything to complain about.
>>
>> Oh - apart from the records and newspaper articles I have found on
>> MyHeritage I have had some terrific DNA matches on MyHeritage - moreso than
>> the other companies! One great thing with DNA Matches - you know the other
>> people at least have some interest in family history if they've bothered to
>> pay for DNA tests!
>>
>> I won't apologise for being a fan of MyHeritage - and as all the major
>> subs companies do the same, I don't get caught out paying for something I
>> don't want - I read the fine print!
>>
>> Regards ... Susie Z
>>
>> February 17, 2018 8:30 AM, "Susan Pitcher" > <%22susan%20pitcher%22%20%3cgcm.sm...@gmail.com%3E>> wrote:
>>
>> I may sound a little unreasonable because if not for my heritage etc,
>> doing a family tree would be much more difficult, however it really annoys
>> me that we, the members are actually providing the info which allows them
>> to continue running their business and for that they charge us very high
>> fees!
>> On 16 Feb. 2018 11:31 pm, "tamaram1"  wrote:
>>
>> Thank you for the information, I will be very careful with my dealing with
>> MyHeritage. I am a long time user of ancestry.com, family search.com,
>> and findagrave.com, coming from rootsweb long ago. I have noticed a few
>> times MyHeritage has sent things for me to fill in on my lineage on their
>> site, I have answered yes, this is my family but I knew the records were
>> indeed mine from other sites, I will be very careful to watch and make sure
>> they are not charging me for my own records.
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>>
>
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>
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Gene Wheeler

IMHO, I think many people, including me, are more than a bit concerned
about Legacy Family Tree (Millennia) hooking up with an organization that
functions the way MH does with their customer base. They certainly do NOT
measure up to Legacy in that regard. I'm worried that Legacy may eventually
be forced to operate the way that MH, Ancestry, and others do and lose one
of their current competitive advantages.

Gene

On Fri, Feb 16, 2018 at 5:16 PM, Susie Zada  wrote:

> I find it interesting that the majority of complaints are directed towards
> MyHeritage and not Ancestry, FindMyPast etc. who all use the same business
> practices and who also share information we provide to them (i.e. our own
> family trees).
>
> Well I for one WANT them to share my information - that's how I have made
> contact with other researchers. As a resident of Australia, I get a tad
> snitchy with the US-Centric sites that are pretty much useless for the
> majority of Australian research.
>
> BUT I have had huge success with my German records on MyHeritage, and also
> the huge number of smaller country newspapers (NSW, Australia) - these
> smaller local newspapers have wonderful information on local people that is
> not available through other resouces (TROVE / National Library Australia).
> I've lost count of the number of personal articles I have for my family
> thanks to MyHeritage. If you don't want to expand your own family history
> research, then don't subscribe to ANY of the major subscription sites then
> you won't have anything to complain about.
>
> Oh - apart from the records and newspaper articles I have found on
> MyHeritage I have had some terrific DNA matches on MyHeritage - moreso than
> the other companies! One great thing with DNA Matches - you know the other
> people at least have some interest in family history if they've bothered to
> pay for DNA tests!
>
> I won't apologise for being a fan of MyHeritage - and as all the major
> subs companies do the same, I don't get caught out paying for something I
> don't want - I read the fine print!
>
> Regards ... Susie Z
>
> February 17, 2018 8:30 AM, "Susan Pitcher"  <%22susan%20pitcher%22%20%3cgcm.sm...@gmail.com%3E>> wrote:
>
> I may sound a little unreasonable because if not for my heritage etc,
> doing a family tree would be much more difficult, however it really annoys
> me that we, the members are actually providing the info which allows them
> to continue running their business and for that they charge us very high
> fees!
> On 16 Feb. 2018 11:31 pm, "tamaram1"  wrote:
>
> Thank you for the information, I will be very careful with my dealing with
> MyHeritage. I am a long time user of ancestry.com, family search.com, and
> findagrave.com, coming from rootsweb long ago. I have noticed a few times
> MyHeritage has sent things for me to fill in on my lineage on their site, I
> have answered yes, this is my family but I knew the records were indeed
> mine from other sites, I will be very careful to watch and make sure they
> are not charging me for my own records.
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
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>
>
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Bunny Nelson

Excellent advice joyce. I am with you! To many scam artists out there.
Bunny

Sent from my iPhone

On Feb 16, 2018, at 4:07 PM, Rune Mattsson 
> wrote:

I should never give my card number for such a “free” trial.
More and more companies including Microsoft and Norton promises free trial but 
they demand my credit card number.
 I have a special card for all internet shopping, this card I can load with 
money as required.
And, if I sometimes miss to load it I will have a very polite mail that they 
did not find money in my account.
And, if I then like them and want to continue I can transfer money to my “dummy 
card"

2018-02-16 18:59 GMT+01:00 Joyce Herzog 
>:
After trial and error, I no longer accept Free Trials that require my credit 
card.

On Fri, Feb 16, 2018 at 11:52 AM, John Cardinal 
> wrote:
Pauline,

Your post indicates that MyHeritage uses subtle techniques to try and part you 
from your money when you aren't really interested in the product they are 
pushing. Those techniques are often called "dark patterns".

Free services that convert into paid subscriptions are a common example. A free 
trial that simply ends without a subscription is fine. A free trial that 
automatically becomes a paid subscription is converting trials into sales under 
the guise of making it "easier for the customer". That's a dark pattern, albeit 
a common one. Of course, it's worse when terminating the trial before it 
converts is difficult or time-consuming: sign-up is easy, one-click, but 
cancelling is tedious, perhaps via telephone where you wait 30 minutes to get 
an agent, and then the agent tries to convince you not to cancel.

Consumers should be very careful of _every_ interaction with companies that 
employ dark practices.

John

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especially Descendants  and Ancestors of Paul Drinkwater, born 1789 in 
Sandhurst, Gloucestershire, England. GOONS #5057
http://www.one-name.org/profiles/drinkwater.html
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Susie Zada

I find it interesting that the majority of complaints are directed towards 
MyHeritage and not Ancestry, FindMyPast etc. who all use the same business 
practices and who also share information we provide to them (i.e. our own 
family trees).

Well I for one WANT them to share my information - that's how I have made 
contact with other researchers. As a resident of Australia, I get a tad snitchy 
with the US-Centric sites that are pretty much useless for the majority of 
Australian research.

BUT I have had huge success with my German records on MyHeritage, and also the 
huge number of smaller country newspapers (NSW, Australia) - these smaller 
local newspapers have wonderful information on local people that is not 
available through other resouces (TROVE / National Library Australia). I've 
lost count of the number of personal articles I have for my family thanks to 
MyHeritage. If you don't want to expand your own family history research, then 
don't subscribe to ANY of the major subscription sites then you won't have 
anything to complain about.

Oh - apart from the records and newspaper articles I have found on MyHeritage I 
have had some terrific DNA matches on MyHeritage - moreso than the other 
companies! One great thing with DNA Matches - you know the other people at 
least have some interest in family history if they've bothered to pay for DNA 
tests!

I won't apologise for being a fan of MyHeritage - and as all the major subs 
companies do the same, I don't get caught out paying for something I don't want 
- I read the fine print!

Regards ... Susie Z

February 17, 2018 8:30 AM, "Susan Pitcher"  wrote:
 I may sound a little unreasonable because if not for my heritage etc, doing a 
family tree would be much more difficult, however it really annoys me that we, 
the members are actually providing the info which allows them to continue 
running their business and for that they charge us very high fees! 
On 16 Feb. 2018 11:31 pm, "tamaram1"  wrote:
Thank you for the information, I will be very careful with my dealing with 
MyHeritage. I am a long time user of ancestry.com (http://ancestry.com), family 
search.com (http://search.com), and findagrave.com (http://findagrave.com), 
coming from rootsweb long ago. I have noticed a few times MyHeritage has sent 
things for me to fill in on my lineage on their site, I have answered yes, this 
is my family but I knew the records were indeed mine from other sites, I will 
be very careful to watch and make sure they are not charging me for my own 
records.
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Susan Pitcher

I may sound a little unreasonable because if not for my heritage etc, doing
a family tree would be much more difficult, however it really annoys me
that we, the members are actually providing the info which allows them to
continue running their business and for that they charge us very high fees!

On 16 Feb. 2018 11:31 pm, "tamaram1" <tamar...@cox.net> wrote:

> Thank you for the information, I will be very careful with my dealing with
> MyHeritage. I am a long time user of ancestry.com, family search.com, and
> findagrave.com, coming from rootsweb long ago. I have noticed a few times
> MyHeritage has sent things for me to fill in on my lineage on their site, I
> have answered yes, this is my family but I knew the records were indeed
> mine from other sites, I will be very careful to watch and make sure they
> are not charging me for my own records.
>
>
> Sent from my Verizon, Samsung Galaxy smartphone
>
>  Original message 
> From: Susie Zada <sz...@zades.com.au>
> Date: 2/16/18 2:10 AM (GMT-06:00)
> To: Legacy User Group <legacyusergroup@legacyusers.com>
> Subject: Re: [LegacyUG] MyHeritage - not free
>
> Hi Pauline,
>
> You're talking about two totally different things - subscription to
> MyHeritage data etc. and FREE to upload DNA data from other companies if
> you're not a subscriber.
>
> It sounds like you were using MyHeritage Online to add to your tree and
> haven't been using the MyHeritage Family Tree Builder which is the FREE
> genealogy program you can run on your desktop and sync to your online tree
> if you have one there.
>
> So people recently talking about FREE MyHeritage are all referring to
> uploading their Ancestry DNA and FTDNA results to MyHeritage.- particularly
> since MyHeritage have upgraded their algorithms and people are getting
> heaps more accurate matches than previously! I can personally vouch for
> that with some excellent matches in the last few weeks.
>
> Hope that explanation helps.
>
> Regards ... Susie Z
>
> February 16, 2018 6:39 PM, "Pauline B. Cramer" <crame...@comcast.net
> <%22pauline%20b.%20cramer%22%20%3ccrame...@comcast.net%3E>> wrote:
>
> I was reviewing a lot of comments about MyHeritage on the Legacy User
> Group and ran across the comment Carrie Pillow wrote mentioning "you can
> transfer your raw DNA to MyHeritage for free. You must have an account with
> MyHeritage to do this but you can create a free account which allows you to
> have a tree up to 250 people."
>
> Sorry. Be wary of anything "free" from MyHeritage. My husband and I first
> did autosomal testing with 23andMe in about 2013. They also had a crude
> tool for entering family tree history. I detested the clunky format and did
> not enter much data on it. Later, 23andMe informed us they were no longer
> going to support family tree data, and they had sent our DNA and family
> tree data to MyHeritage. That was in February of 2014. I had previously
> opened an account on WorldVitalRecords, and in February 2014, MyHeritage
> informed me that WorldVitalRecords had been merged with MyHeritage, so in
> February 2014, MyHeritage said they had given us "a free empty MyHeritage
> account for one year, which is a gift worth $119, for free, and we would
> have access to World Vital Records and My Heritage both. The Premium Plus
> account will not renew automatically. By creating your family tree on our
> site, you will automatically receive your matches for free. "
>
> In February 2015, email from MyHeritage thanked me for purchasing an
> annual bundle of data subscription plus PremiumPlus family site. You have
> been charged US $99.95 ...We have upgraded our existing family site Cramer
> Family Site to PremiumPlus. I had to request a new password, because I had
> not been using it and had not recorded the password. The next day, they
> sent another email starting with "An error occurred while renewing your
> MyHeritage Data Subscription. It was not possible to extend your
> subscription and it expired. " They offered a MyHeritage Data subscription
> that will cots US $71.40 for one year, instead of the usual $119.40. About
> two weeks later I requested a new password again and tried entering data
> again, but did not like the user interface. Again in Feb 2015, I requested
> a new password. So I remember I put a few photos on the tree, but I really
> did not like the data entry format. That was about the last time I remember
> even looking at the MyHeritage website, until I started noticing funny
> little orange icons turning up on my Legacy Family Tree on my desktop
> computer.
>
> Apparently my desktop computer was getting messages from MyHeritage asking

Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Rune Mattsson

I should never give my card number for such a “free” trial.
More and more companies including Microsoft and Norton promises free trial
but they demand my credit card number.

 I have a special card for all internet shopping, this card I can load with
money as required.
And, if I sometimes miss to load it I will have a very polite mail that
they did not find money in my account.
And, if I then like them and want to continue I can transfer money to my
“dummy card"

2018-02-16 18:59 GMT+01:00 Joyce Herzog :

> After trial and error, I no longer accept Free Trials that require my
> credit card.
>
> On Fri, Feb 16, 2018 at 11:52 AM, John Cardinal 
> wrote:
>
>> Pauline,
>>
>>
>>
>> Your post indicates that MyHeritage uses subtle techniques to try and
>> part you from your money when you aren't really interested in the product
>> they are pushing. Those techniques are often called "dark patterns".
>>
>>
>>
>> Free services that convert into paid subscriptions are a common example.
>> A free trial that simply ends without a subscription is fine. A free trial
>> that automatically becomes a paid subscription is converting trials into
>> sales under the guise of making it "easier for the customer". That's a dark
>> pattern, albeit a common one. Of course, it's worse when terminating the
>> trial before it converts is difficult or time-consuming: sign-up is easy,
>> one-click, but cancelling is tedious, perhaps via telephone where you wait
>> 30 minutes to get an agent, and then the agent tries to convince you not to
>> cancel.
>>
>>
>>
>> Consumers should be very careful of _*every*_ interaction with companies
>> that employ dark practices.
>>
>>
>>
>> John
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>>
>
>
> --
> Researching Drinkwater surname all over the world, any time, any place,
> but especially Descendants  and Ancestors of Paul Drinkwater, born 1789 in
> Sandhurst, Gloucestershire, England. GOONS #5057
> http://www.one-name.org/profiles/drinkwater.html
> http://drinkwater.one-name.net/index.php
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>


-- 
Rune Mattsson
Sjödalstorget 9 12 tr
SE-141 47 HUDDINGE
Sweden
Phone + 46 (0) 8 608 16 84
Mobile + 46 (0) 73 600 20 54
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Joyce Herzog

After trial and error, I no longer accept Free Trials that require my
credit card.

On Fri, Feb 16, 2018 at 11:52 AM, John Cardinal 
wrote:

> Pauline,
>
>
>
> Your post indicates that MyHeritage uses subtle techniques to try and part
> you from your money when you aren't really interested in the product they
> are pushing. Those techniques are often called "dark patterns".
>
>
>
> Free services that convert into paid subscriptions are a common example. A
> free trial that simply ends without a subscription is fine. A free trial
> that automatically becomes a paid subscription is converting trials into
> sales under the guise of making it "easier for the customer". That's a dark
> pattern, albeit a common one. Of course, it's worse when terminating the
> trial before it converts is difficult or time-consuming: sign-up is easy,
> one-click, but cancelling is tedious, perhaps via telephone where you wait
> 30 minutes to get an agent, and then the agent tries to convince you not to
> cancel.
>
>
>
> Consumers should be very careful of _*every*_ interaction with companies
> that employ dark practices.
>
>
>
> John
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>


-- 
Researching Drinkwater surname all over the world, any time, any place, but
especially Descendants  and Ancestors of Paul Drinkwater, born 1789 in
Sandhurst, Gloucestershire, England. GOONS #5057
http://www.one-name.org/profiles/drinkwater.html
http://drinkwater.one-name.net/index.php
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Ian Macaulay

Actually,  you should assume that the minute they ask for a card its not
free,
A company with a good product does not need to ask for a method of payment
for a trial.
Like Legacy,  Great product, You try it, You like it , You buy it.

Ian

On Fri, Feb 16, 2018 at 11:52 AM, John Cardinal 
wrote:

> Pauline,
>
>
>
> Your post indicates that MyHeritage uses subtle techniques to try and part
> you from your money when you aren't really interested in the product they
> are pushing. Those techniques are often called "dark patterns".
>
>
>
> Free services that convert into paid subscriptions are a common example. A
> free trial that simply ends without a subscription is fine. A free trial
> that automatically becomes a paid subscription is converting trials into
> sales under the guise of making it "easier for the customer". That's a dark
> pattern, albeit a common one. Of course, it's worse when terminating the
> trial before it converts is difficult or time-consuming: sign-up is easy,
> one-click, but cancelling is tedious, perhaps via telephone where you wait
> 30 minutes to get an agent, and then the agent tries to convince you not to
> cancel.
>
>
>
> Consumers should be very careful of _*every*_ interaction with companies
> that employ dark practices.
>
>
>
> John
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>


-- 
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 Family Matters
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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread John Cardinal

Pauline,

 

Your post indicates that MyHeritage uses subtle techniques to try and part you 
from your money when you aren't really interested in the product they are 
pushing. Those techniques are often called "dark patterns".

 

Free services that convert into paid subscriptions are a common example. A free 
trial that simply ends without a subscription is fine. A free trial that 
automatically becomes a paid subscription is converting trials into sales under 
the guise of making it "easier for the customer". That's a dark pattern, albeit 
a common one. Of course, it's worse when terminating the trial before it 
converts is difficult or time-consuming: sign-up is easy, one-click, but 
cancelling is tedious, perhaps via telephone where you wait 30 minutes to get 
an agent, and then the agent tries to convince you not to cancel.

 

Consumers should be very careful of _every_ interaction with companies that 
employ dark practices.

 

John

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Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Ed Pereira

I'm wondering how did My Heritage get your credit card info to begin 
with.  Did  you have a subscription at some point?  I'm hoping 23andMe 
or WorldVitalRecords didn't give it to them.


I don't like their interface either, but what I've done is create a 
gedcom from Legacy and uploaded that to MyHeritage when I have quite a 
few updates to my tree.  I make the new one the default one and then 
delete the old tree from MyHeritage.   I also add the date I created the 
gedcom at the end of the tree name so I know for sure when I last 
uploaded it.  I just ignore the upgrade message :)


I'm curious to know how Legacy will end up syncing with MyHeritage.  
Would be nice to be able to import a record and have the source come in 
properly without having to manually input all the information.


Ed


On 2/15/2018 11:38 PM, Pauline B. Cramer wrote:


I was reviewing a lot of comments about MyHeritage on the Legacy User 
Group  and ran across the comment Carrie Pillow wrote mentioning "you 
can transfer your raw DNA to MyHeritage for free.  You must have an 
account with MyHeritage to do this but you can create a free account 
which allows you to have a tree up to 250 people."


Sorry.  Be wary of anything "free" from MyHeritage.  My husband and I 
first did autosomal testing with 23andMe in about 2013. They also had 
a crude tool for entering family tree history.  I detested the clunky 
format and did not enter much data on it. Later, 23andMe informed us 
they were no longer going to support family tree data, and they had 
sent our DNA and family tree data to MyHeritage.   That was in 
February of 2014.  I had previously opened an account on 
WorldVitalRecords, and in February 2014, MyHeritage informed me that 
WorldVitalRecords had been merged with MyHeritage,  so in February 
2014, MyHeritage said they had given us "a free empty MyHeritage 
account for one year, which is a gift worth $119, for free,  and we 
would have access to World Vital Records and My Heritage both.  The 
Premium Plus account will not renew automatically.  By creating your 
family tree on our site, you will automatically receive your matches 
for free. "


In February 2015, email from MyHeritage thanked me for purchasing an 
annual bundle of data subscription plus PremiumPlus family site. You 
have been charged US $99.95 ...We have upgraded our existing family 
site Cramer Family Site to PremiumPlus.  I had to request a new 
password, because I had not been using it and had not recorded the 
password.  The next day, they sent another email starting with "An 
error occurred while renewing your MyHeritage Data Subscription.  It 
was not possible to extend your subscription and it expired. " They 
offered a MyHeritage Data subscription that will cots US $71.40 for 
one year, instead of the usual  $119.40.  About two weeks later I 
requested a new password again and tried entering data again, but did 
not like the user interface.   Again in Feb 2015,  I requested a new 
password.  So I remember I put a few photos on the tree, but I really 
did not like the data entry format. That was about the last time I 
remember even looking at the MyHeritage website, until I started 
noticing funny little orange icons turning up on my  Legacy Family 
Tree on my desktop computer.


Apparently my desktop computer was getting messages from MyHeritage 
asking me to verify something someone else had entered on their trees, 
and smart matches found my entries, which I found very annoying, since 
whenever I saw these messages, my mind was always focused on something 
else far away.  I have been a subscriber to Ancestry.com for many 
years, and I have been focusing on AncestryDNA and growing my trees on 
Ancestry.com and on my Legacy Family Tree file,  and looking for my 
1000+ living cousins on AncestryDNA, and how I am connected to them, 
and also on FTDNA and 23andMe.  And I had no interest in working on 
the  old trees on MyHeritage.  And I never considered buying DNA 
analysis from My Heritage.  But I noticed people on the Legacy Family 
Tree user group talking about My Heritage DNA testing.


Unfortunately, a few days ago, Februrary 2018, I noticed an email from 
MyHeritage saying I was charged $250.74.  This shocked me because  I 
thought my subscription had expired.  I asked my husband to check 
charges.  He had just paid it that morning.  He also found we had paid 
$238.80 in 2016, etc.. Which was another shocker.  He immediately sent 
an email cancelling the 2018 payment he had just made.  It took a 
couple of years to look at 5 years of paper trail.  We appear to have 
have charged over $750 for something I did not ask for in the first 
place  and did not like when I attempted to use it.  I have been using 
Legacy Family Tree for over 15 years, since 2002, but, if Legacy 
Family Tree is now owned by My Heritage, my first impulse is just to 
give up on genealogy.


Pauline

On 1/12/2018 1:43 AM, Carrie Pillow wrote:



You can transfer your raw DNA to

Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread tamaram1

Thank you for the information, I will be very careful with my dealing with 
MyHeritage. I am a long time user of ancestry.com, family search.com, and 
findagrave.com, coming from rootsweb long ago. I have noticed a few times 
MyHeritage has sent things for me to fill in on my lineage on their site, I 
have answered yes, this is my family but I knew the records were indeed mine 
from other sites, I will be very careful to watch and make sure they are not 
charging me for my own records.

Sent from my Verizon, Samsung Galaxy smartphone
 Original message From: Susie Zada <sz...@zades.com.au> Date: 
2/16/18  2:10 AM  (GMT-06:00) To: Legacy User Group 
<legacyusergroup@legacyusers.com> Subject: Re: [LegacyUG] MyHeritage - not free 
Hi Pauline,

You're talking about two totally different things - subscription to MyHeritage 
data etc. and FREE to upload DNA data from other companies if you're not a 
subscriber.

It sounds like you were using MyHeritage Online to add to your tree and haven't 
been using the MyHeritage Family Tree Builder which is the FREE genealogy 
program you can run on your desktop and sync to your online tree if you have 
one there.

So people recently talking about FREE MyHeritage are all referring to uploading 
their Ancestry DNA and FTDNA results to MyHeritage.- particularly since 
MyHeritage have upgraded their algorithms and people are getting heaps more 
accurate matches than previously! I can personally vouch for that with some 
excellent matches in the last few weeks.

Hope that explanation helps.

Regards ... Susie Z

February 16, 2018 6:39 PM, "Pauline B. Cramer" <crame...@comcast.net> wrote:
  I was reviewing a lot of comments about MyHeritage on the Legacy User Group 
and ran across the comment Carrie Pillow wrote mentioning "you can transfer 
your raw DNA to MyHeritage for free. You must have an account with MyHeritage 
to do this but you can create a free account which allows you to have a tree up 
to 250 people." Sorry. Be wary of anything "free" from MyHeritage. My husband 
and I first did autosomal testing with 23andMe in about 2013. They also had a 
crude tool for entering family tree history. I detested the clunky format and 
did not enter much data on it. Later, 23andMe informed us they were no longer 
going to support family tree data, and they had sent our DNA and family tree 
data to MyHeritage. That was in February of 2014. I had previously opened an 
account on WorldVitalRecords, and in February 2014, MyHeritage informed me that 
WorldVitalRecords had been merged with MyHeritage, so in February 2014, 
MyHeritage said they had given us "a free empty MyHeritage account for one 
year, which is a gift worth $119, for free, and we would have access to World 
Vital Records and My Heritage both. The Premium Plus account will not renew 
automatically. By creating your family tree on our site, you will automatically 
receive your matches for free. " In February 2015, email from MyHeritage 
thanked me for purchasing an annual bundle of data subscription plus 
PremiumPlus family site. You have been charged US $99.95 ...We have upgraded 
our existing family site Cramer Family Site to PremiumPlus. I had to request a 
new password, because I had not been using it and had not recorded the 
password. The next day, they sent another email starting with "An error 
occurred while renewing your MyHeritage Data Subscription. It was not possible 
to extend your subscription and it expired. " They offered a MyHeritage Data 
subscription that will cots US $71.40 for one year, instead of the usual 
$119.40. About two weeks later I requested a new password again and tried 
entering data again, but did not like the user interface. Again in Feb 2015, I 
requested a new password. So I remember I put a few photos on the tree, but I 
really did not like the data entry format. That was about the last time I 
remember even looking at the MyHeritage website, until I started noticing funny 
little orange icons turning up on my Legacy Family Tree on my desktop computer. 
Apparently my desktop computer was getting messages from MyHeritage asking me 
to verify something someone else had entered on their trees, and smart matches 
found my entries, which I found very annoying, since whenever I saw these 
messages, my mind was always focused on something else far away. I have been a 
subscriber to Ancestry.com for many years, and I have been focusing on 
AncestryDNA and growing my trees on Ancestry.com and on my Legacy Family Tree 
file, and looking for my 1000+ living cousins on AncestryDNA, and how I am 
connected to them, and also on FTDNA and 23andMe. And I had no interest in 
working on the old trees on MyHeritage. And I never considered buying DNA 
analysis from My Heritage. But I noticed people on the Legacy Family Tree user 
group talking about My Heritage DNA testing. Unfortunately, a few days ago, 
Februrary 20

Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Susan Pitcher

I think My Heritage and Ancestry are similar in that they automatically
direct debit your account each year, without notifying first. I understand
it's all in the 'fine' print.
I had a huge disagreement with them last year after they direct debited my
account and I told them they were unscrupulous in their dealings as every
other direct debit I have set up (and I have quite a few), advise me prior
to the deduction that they will be withdrawing a certain amount on a
certain date. This gives one the opportunity to either query or ensure
there are enough funds in the bank account.
Apparently there is a way to stop the automatic direct debit however they
don't tell you this until you contact them to complain and then apparently
it's up to the 'client' to make the changes.
I found they initially failed to return my emails so I put a bad review on
My Heritage web site and they finally contacted me.


On Fri, Feb 16, 2018 at 7:24 PM, Cathy Pinner  wrote:

> Pauline,
>
> I agree that My Heritage subscription plans were very confusing as they
> are split between trees and real records. I think they've made them a
> little clearer and have some plans that include both the trees and the real
> records. Their practice of auto renewing without warning is also irksome
> and I paid for a year I didn't need, want or use but I made sure it didn't
> auto renew again. Whether you'd have any recourse at least for the recent
> payment I don't know but it would be worth a try.
>
> I don't have a MyHeritage subscription now as I cancelled early last year
> as MH at that time had no unique data that I was interested in. That may
> have changed.
>
> I've just uploaded my Ancestry DNA to MyHeritage for free and a <250
> people gedcom to go with it. They have very recently changed the policy so
> that you can contact DNA matches without a subscription.
> So within these boundaries, free means free.
>
> Cathy
>
> Pauline B. Cramer wrote:
>
>
> I was reviewing a lot of comments about MyHeritage on the Legacy User
> Group  and ran across the comment Carrie Pillow wrote mentioning "you
> can transfer your raw DNA to MyHeritage for free.  You must have an
> account with MyHeritage to do this but you can create a free account
> which allows you to have a tree up to 250 people."
>
> Sorry.  Be wary of anything "free" from MyHeritage.  My husband and I
> first did autosomal testing with 23andMe in about 2013.  They also had
> a crude tool for entering family tree history.  I detested the clunky
> format and did not enter much data on it.  Later, 23andMe informed us
> they were no longer going to support family tree data, and they had
> sent our DNA and family tree data to MyHeritage.   That was in
> February of 2014. p; I had previously opened an account on
> WorldVitalRecords, and in February 2014, MyHeritage informed me that
> WorldVitalRecords had been merged with MyHeritage,  so in February
> 2014, MyHeritage said they had given us "a free empty MyHeritage
> account for one year, which is a gift worth $119, for free,  and we
> would have access to World Vital Records and My Heritage both.  The
> Premium Plus account will not renew automatically.  By creating your
> family tree on our site, you will automatically receive your matches
> for free. "
>
> In February 2015, email from MyHeritage thanked me for purchasing an
> annual bundle of data subscription plus PremiumPlus family site. You
> have been charged US $99.95 ...We have upgraded our existing family
> site Cramer Family Site to PremiumPlus.  I had to request a new
> password, because I had not been using it and had not recorded the
> password.  The next d ay, they sent another email starting with "An
> error occurred while renewing your MyHeritage Data Subscription.  It
> was not possible to extend your subscription and it expired. " They
> offered a MyHeritage Data subscription that will cots US $71.40 for
> one year, instead of the usual  $119.40.  About two weeks later I
> requested a new password again and tried entering data again, but did
> not like the user interface.   Again in Feb 2015,  I requested a new
> password.  So I remember I put a few photos on the tree, but I really
> did not like the data entry format. That was about the last time I
> remember even looking at the MyHeritage website, until I started
> noticing funny little orange icons turning up on my  Legacy Family
> Tree on my desktop computer.
>
> Apparently my desktop computer was getting messages from MyHeritage
> asking me to verify something someone else had entered on t heir trees,
> and smart matches found my entries, which I found very annoying, since
> whenever I saw these messages, my mind was always focused on something
> else far away.  I have been a subscriber to Ancestry.com for many
> years, and I have been focusing on AncestryDNA and growing my trees on
> Ancestry.com and on my Legacy Family Tree file,  and looking for my
> 1000+ living cousins on AncestryDNA, and how I

Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Cathy Pinner


Pauline,

I agree that My Heritage subscription plans were very confusing as they 
are split between trees and real records. I think they've made them a 
little clearer and have some plans that include both the trees and the 
real records. Their practice of auto renewing without warning is also 
irksome and I paid for a year I didn't need, want or use but I made sure 
it didn't auto renew again. Whether you'd have any recourse at least for 
the recent payment I don't know but it would be worth a try.


I don't have a MyHeritage subscription now as I cancelled early last 
year as MH at that time had no unique data that I was interested in. 
That may have changed.


I've just uploaded my Ancestry DNA to MyHeritage for free and a <250 
people gedcom to go with it. They have very recently changed the policy 
so that you can contact DNA matches without a subscription.

So within these boundaries, free means free.

Cathy

Pauline B. Cramer wrote:


I was reviewing a lot of comments about MyHeritage on the Legacy User
Group and ran across the comment Carrie Pillow wrote mentioning "you
can transfer your raw DNA to MyHeritage for free. You must have an
account with MyHeritage to do this but you can create a free account
which allows you to have a tree up to 250 people."

Sorry. Be wary of anything "free" from MyHeritage. My husband and I
first did autosomal testing with 23andMe in about 2013. They also had
a crude tool for entering family tree history. I detested the clunky
format and did not enter much data on it. Later, 23andMe informed us
they were no longer going to support family tree data, and they had
sent our DNA and family tree data to MyHeritage. That was in
February of 2014. I had previously opened an account on
WorldVitalRecords, and in February 2014, MyHeritage informed me that
WorldVitalRecords had been merged with MyHeritage, so in February
2014, MyHeritage said they had given us "a free empty MyHeritage
account for one year, which is a gift worth $119, for free, and we
would have access to World Vital Records and My Heritage both. The
Premium Plus account will not renew automatically. By creating your
family tree on our site, you will automatically receive your matches
for free. "

In February 2015, email from MyHeritage thanked me for purchasing an
annual bundle of data subscription plus PremiumPlus family site. You
have been charged US $99.95 ...We have upgraded our existing family
site Cramer Family Site to PremiumPlus. I had to request a new
password, because I had not been using it and had not recorded the
password. The next day, they sent another email starting with "An
error occurred while renewing your MyHeritage Data Subscription. It
was not possible to extend your subscription and it expired. " They
offered a MyHeritage Data subscription that will cots US $71.40 for
one year, instead of the usual $119.40. About two weeks later I
requested a new password again and tried entering data again, but did
not like the user interface. Again in Feb 2015, I requested a new
password. So I remember I put a few photos on the tree, but I really
did not like the data entry format. That was about the last time I
remember even looking at the MyHeritage website, until I started
noticing funny little orange icons turning up on my Legacy Family
Tree on my desktop computer.

Apparently my desktop computer was getting messages from MyHeritage
asking me to verify something someone else had entered on their trees,
and smart matches found my entries, which I found very annoying, since
whenever I saw these messages, my mind was always focused on something
else far away. I have been a subscriber to Ancestry.com for many
years, and I have been focusing on AncestryDNA and growing my trees on
Ancestry.com and on my Legacy Family Tree file, and looking for my
1000+ living cousins on AncestryDNA, and how I am connected to them,
and also on FTDNA and 23andMe. And I had no interest in working on
the old trees on MyHeritage. And I never considered buying DNA
analysis from My Heritage. But I noticed people on the Legacy Family
Tree user group talking about My Heritage DNA testing.

Unfortunately, a few days ago, Februrary 2018, I noticed an email from
MyHeritage saying I was charged $250.74. This shocked me because I
thought my subscription had expired. I asked my husband to check
charges. He had just paid it that morning. He also found we had paid
$238.80 in 2016, etc.. Which was another shocker. He immediately
sent an email cancelling the 2018 payment he had just made. It took a
couple of years to look at 5 years of paper trail. We appear to have
have charged over $750 for something I did not ask for in the first
place and did not like when I attempted to use it. I have been using
Legacy Family Tree for over 15 years, since 2002, but, if Legacy
Family Tree is now owned by My Heritage, my first impulse is just to
give up on genealogy.

Pauline

On 1/12/2018 1:43 AM, Carrie Pillow wrote:




You can transfer your raw DNA

Re: [LegacyUG] MyHeritage - not free

2018-02-16 Thread Susie Zada

Hi Pauline,

You're talking about two totally different things - subscription to MyHeritage 
data etc. and FREE to upload DNA data from other companies if you're not a 
subscriber.

It sounds like you were using MyHeritage Online to add to your tree and haven't 
been using the MyHeritage Family Tree Builder which is the FREE genealogy 
program you can run on your desktop and sync to your online tree if you have 
one there.

So people recently talking about FREE MyHeritage are all referring to uploading 
their Ancestry DNA and FTDNA results to MyHeritage.- particularly since 
MyHeritage have upgraded their algorithms and people are getting heaps more 
accurate matches than previously! I can personally vouch for that with some 
excellent matches in the last few weeks.

Hope that explanation helps.

Regards ... Susie Z

February 16, 2018 6:39 PM, "Pauline B. Cramer"  wrote:
I was reviewing a lot of comments about MyHeritage on the Legacy User 
Group and ran across the comment Carrie Pillow wrote mentioning "you can 
transfer your raw DNA to MyHeritage for free. You must have an account with 
MyHeritage to do this but you can create a free account which allows you to 
have a tree up to 250 people." 

Sorry. Be wary of anything "free" from MyHeritage. My husband and I 
first did autosomal testing with 23andMe in about 2013. They also had a crude 
tool for entering family tree history. I detested the clunky format and did not 
enter much data on it. Later, 23andMe informed us they were no longer going to 
support family tree data, and they had sent our DNA and family tree data to 
MyHeritage. That was in February of 2014. I had previously opened an account on 
WorldVitalRecords, and in February 2014, MyHeritage informed me that 
WorldVitalRecords had been merged with MyHeritage, so in February 2014, 
MyHeritage said they had given us "a free empty MyHeritage account for one 
year, which is a gift worth $119, for free, and we would have access to World 
Vital Records and My Heritage both. The Premium Plus account will not renew 
automatically. By creating your family tree on our site, you will automatically 
receive your matches for free. " 

In February 2015, email from MyHeritage thanked me for purchasing an 
annual bundle of data subscription plus PremiumPlus family site. You have been 
charged US $99.95 ...We have upgraded our existing family site Cramer Family 
Site to PremiumPlus. I had to request a new password, because I had not been 
using it and had not recorded the password. The next day, they sent another 
email starting with "An error occurred while renewing your MyHeritage Data 
Subscription. It was not possible to extend your subscription and it expired. " 
They offered a MyHeritage Data subscription that will cots US $71.40 for one 
year, instead of the usual $119.40. About two weeks later I requested a new 
password again and tried entering data again, but did not like the user 
interface. Again in Feb 2015, I requested a new password. So I remember I put a 
few photos on the tree, but I really did not like the data entry format. That 
was about the last time I remember even looking at the MyHeritage website, 
until I started noticing funny little orange icons turning up on my Legacy 
Family Tree on my desktop computer. 

Apparently my desktop computer was getting messages from MyHeritage 
asking me to verify something someone else had entered on their trees, and 
smart matches found my entries, which I found very annoying, since whenever I 
saw these messages, my mind was always focused on something else far away. I 
have been a subscriber to Ancestry.com for many years, and I have been focusing 
on AncestryDNA and growing my trees on Ancestry.com and on my Legacy Family 
Tree file, and looking for my 1000+ living cousins on AncestryDNA, and how I am 
connected to them, and also on FTDNA and 23andMe. And I had no interest in 
working on the old trees on MyHeritage. And I never considered buying DNA 
analysis from My Heritage. But I noticed people on the Legacy Family Tree user 
group talking about My Heritage DNA testing. 

Unfortunately, a few days ago, Februrary 2018, I noticed an email from 
MyHeritage saying I was charged $250.74. This shocked me because I thought my 
subscription had expired. I asked my husband to check charges. He had just paid 
it that morning. He also found we had paid $238.80 in 2016, etc.. Which was 
another shocker. He immediately sent an email cancelling the 2018 payment he 
had just made. It took a couple of years to look at 5 years of paper trail. We 
appear to have have charged over $750 for something I did not ask for in the 
first place and did not like when I attempted to use it. I have been using 
Legacy Family Tree for over 15 years, since 2002, but, if Legacy Family Tree is 
now owned by My Heritage, my first impulse is just to give up on genealogy. 

Pauline 
On 1/12/2018 1:43 AM, Carrie Pillow wrote: 
You

Re: [LegacyUG] MyHeritage - not free

2018-02-15 Thread Pauline B. Cramer

I was reviewing a lot of comments about MyHeritage on the Legacy User 
Group  and ran across the comment Carrie Pillow wrote mentioning "you 
can transfer your raw DNA to MyHeritage for free. You must have an 
account with MyHeritage to do this but you can create a free account 
which allows you to have a tree up to 250 people."


Sorry.  Be wary of anything "free" from MyHeritage.  My husband and I 
first did autosomal testing with 23andMe in about 2013. They also had a 
crude tool for entering family tree history.  I detested the clunky 
format and did not enter much data on it. Later, 23andMe informed us 
they were no longer going to support family tree data, and they had sent 
our DNA and family tree data to MyHeritage.   That was in February of 
2014.  I had previously opened an account on WorldVitalRecords, and in 
February 2014, MyHeritage informed me that WorldVitalRecords had been 
merged with MyHeritage,  so in February 2014, MyHeritage said they had 
given us "a free empty MyHeritage account for one year, which is a gift 
worth $119, for free,  and we would have access to World Vital Records 
and My Heritage both.  The Premium Plus account will not renew 
automatically.  By creating your family tree on our site, you will 
automatically receive your matches for free. "


In February 2015, email from MyHeritage thanked me for purchasing an 
annual bundle of data subscription plus PremiumPlus family site. You 
have been charged US $99.95 ...We have upgraded our existing family site 
Cramer Family Site to PremiumPlus.  I had to request a new password, 
because I had not been using it and had not recorded the password.  The 
next day, they sent another email starting with "An error occurred while 
renewing your MyHeritage Data Subscription.  It was not possible to 
extend your subscription and it expired. " They offered a MyHeritage 
Data subscription that will cots US $71.40 for one year, instead of the 
usual  $119.40.  About two weeks later I requested a new password again 
and tried entering data again, but did not like the user interface.   
Again in Feb 2015,  I requested a new password.  So I remember I put a 
few photos on the tree, but I really did not like the data entry format. 
That was about the last time I remember even looking at the MyHeritage 
website, until I started noticing funny little orange icons turning up 
on my  Legacy Family Tree on my desktop computer.


Apparently my desktop computer was getting messages from MyHeritage 
asking me to verify something someone else had entered on their trees, 
and smart matches found my entries, which I found very annoying, since 
whenever I saw these messages, my mind was always focused on something 
else far away.  I have been a subscriber to Ancestry.com for many years, 
and I have been focusing on AncestryDNA and growing my trees on 
Ancestry.com and on my Legacy Family Tree file,  and looking for my 
1000+ living cousins on AncestryDNA, and how I am connected to them, and 
also on FTDNA and 23andMe.  And I had no interest in working on the old 
trees on MyHeritage.  And I never considered buying DNA analysis from My 
Heritage.  But I noticed people on the Legacy Family Tree user group 
talking about My Heritage DNA testing.


Unfortunately, a few days ago, Februrary 2018, I noticed an email from 
MyHeritage saying I was charged $250.74.  This shocked me because  I 
thought my subscription had expired.  I asked my husband to check 
charges.  He had just paid it that morning.  He also found we had paid 
$238.80 in 2016, etc..  Which was another shocker.  He immediately sent 
an email cancelling the 2018 payment he had just made.  It took a couple 
of years to look at 5 years of paper trail.  We appear to have have 
charged over $750 for something I did not ask for in the first place  
and did not like when I attempted to use it.  I have been using Legacy 
Family Tree for over 15 years, since 2002, but, if Legacy Family Tree is 
now owned by My Heritage, my first impulse is just to give up on genealogy.


Pauline

On 1/12/2018 1:43 AM, Carrie Pillow wrote:



You can transfer your raw DNA to MyHeritage for free. You must have an 
account with MyHeritage to do this but you can create a free account 
which allows you to have a tree up to 250 people.




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