in response to MAIL FROM
(451 4.1.8 Client IP address 96.31.0.20 does not resolve.flph400.Fix reverse
DNS.For more information email postmas...@prodigy.net)
And yes, 96.31.0.20 does have a PTR. =)
Could be related to AT outage.
https://downdetector.com/status/att/map
--
Jay Hennigan - CCIE #7880
may be
reasonably implied.
It's section (ii) that concerns me. Scraping addresses from Usenet,
blogs, comments, or subscribed discussion lists could easily fall under
"Publishing", could it not?
What is the opinion of this group, is this policy that of a legitimate
ESP or a ga
on the rise on
behalf of numerous outfits loosely connected with some things that would
imply "targeting".
And, I've never seen language like "publishing implies consent" in the
policy of any legitimate ESP.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impul
ly learn not to mark transactional mail as spam in the
future.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
___
mailop
Anyone from Mailchimp on-list? support@mailchimp now auto-returns an
ignore-bot with a link that points to a webpage with no useful options.
Why are people in the email business so difficult to reach by email?
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse
to preventing pests from infestation vs.
exterminating them once they've established a presence.
With regard to Mailchimp, as a non-customer observer it seems to me that
pre-Mandrill was excellent, post-Mandrill not as much.
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse
it were futile.
Needed Mailchimp's outbound CIDRs to modify whitelist for IPs rather
than domain so wrote to ask them.
Was quite taken aback by the extreme reluctance to respond to email by a
company in the email business. All done.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j
t if
people complain about fraudulent confirmation messages themselves, and
might act as a mild deterrent if the bad guys know you're doing it.
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and inte
On 5/25/16 7:45 AM, Matthew Black wrote:
Are your customers using confirmed opt-in mailing lists? If not, they
should not be running mailing lists.
The monetary compensation of ESPs is directly proportional to the volume
of promotional messages that they send. Let that sink in.
--
--
Jay
n when the confirmations were sent and when
they were "clicked"?
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 8
anonymously?
IMNSHO, if you send bulk promotional mail, and it generates complaints,
and you shield the identity of the sender from the recipient, you aren't
an ESP. You're a spammer-for-hire.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http
On 5/29/16 11:29 AM, Rich Kulawiec wrote:
On Fri, May 27, 2016 at 11:07:44AM -0700, Jay Hennigan wrote:
CAPTCHA could potentially fix it, but that is sure to raise
objections as being too inconvenient for list operators playing the
numbers game.
Captchas are also not a valid anti-abuse
ar with web-based applications.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
___
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reply will come from a different address than the subscription.
CAPTCHA could potentially fix it, but that is sure to raise objections
as being too inconvenient for list operators playing the numbers game.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Inter
be a spacer or comment in a Cisco config, those are fairly
common on technical lists.
As for me, I'm making popcorn while eagerly awaiting the latest,
greatest patent-pending, FUSSP.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http
it on mail copied to news
agencies as if a press release? Really?
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-632
on't send such volumes of abuse as to
get blocked, this isn't a problem.
Am I just grumpy this week?
Kinda.
Is e-mail no longer a cooperative system?
It is. Please be at least as aggressive with stopping spam leaving your
network as you are with that entering it.
--
Jay Hennigan - CCIE #7880
ARC issues). This is a potential malware vector.
It might be useful for certain specialized applications but it doesn't
look particularly scalable for general use.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local
On 4/24/16 10:06 AM, Bill Cole wrote:
On 24 Apr 2016, at 0:29, Jay Hennigan wrote:
Nobody's perfect. Mailchimp is one of the best, but today I got a
Paypal phish from one of their IPs via an outfit called mandrill.com.
Mandrill.com is MailChimp's low-cost brand, not a distinct company
the temptation to
complete them all with "abuse@". So far, I'm using
"nob...@example.com".
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and inter
universal filtering once anti-spam vendors get savvy to
it.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
5.234.213
;; QUESTION SECTION:
;213.234.55.65.in-addr.arpa.IN PTR
;; AUTHORITY SECTION:
234.55.65.in-addr.arpa. 2456 IN SOA ns1.msft.net. msnhst.microsoft.com.
2016040802 7200 900 2419200 3600
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service
subscriptions, but that was usually aimed at a specific
individual and watching the fallout was the fun part.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
They've been very light grey hat for a very long time.
Friday they spammed an address that couldn't possibly have signed up for
anything. Spam was an advertisement for Hulu.
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http
target either doesn't care or doesn't properly vet their
customers.
The other thing, hit send before complete, is that mail to
ab...@exacttraget.com got a "delayed" message after several hours. Still
not even an auto-bot response after 48 hours.
--
--
Jay Hennigan - CCIE #7880
:
http://eviltracker.espdomain.foo/trackingbugcodedlink;>
http://www.customerdomain.bar/ in the body of your email?
This throws "Likely a scam" (and indeed it often is) flags in a lot of
places.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Int
On 1/15/17 6:14 AM, Dave Lugo wrote:
I've tried the former several times. The spam still flows. I'd like to
get to a human part of the process this time around.
Have you ever seen anything from mailgun that *wasn't* spam?
--
Jay Hennigan - CCIE #7880 - Network Engineering - j
t think so. They're advertising the content to the Internet via
an A or record in DNS. Not the same thing as a transit provider by
any means.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and intern
for the
foreseeable future. Vet your future customers more carefully. Have terms
of service that prevent this type of thing. Enforce them. Have an abuse
address that is read promptly by a human with the authority to take
action. Respond to abuse complaints by promptly taking action.
--
Jay Hennigan
for years with essentially none of it
desired.
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
___
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as a customer in this case, hence no service. Get a recipient who is a
Yahoo customer to complain to them about not getting your wanted mail.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet
that Devlin Null is in charge of the
abuse desks of many large providers.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
end a lot of mail with that word
in the body of the message. This thread has it in both the body and the
subject, for example.
It's almost certainly the sending domain. "vendor-survey.com" or
"payment-survey.com" or their own domain might be a better choice.
--
Jay Hennigan -
e of those addresses was a spamtrap? Where did the
small group of addresses come from? How small of a group?
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-632
On 1/8/17 4:04 PM, Large Hadron Collider wrote:
obviously. They have the right to refuse mail, but in the case of SORBS'
overblocking, they probably don't intend to.
SORBS blocks nothing and refuses no mail. Receiving ISPs do those things.
If the ISP chooses to use SORBS as a filter, then by
On 1/8/17 5:11 PM, David Sgro, Dataspindle wrote:
I have always hated the argument that "RBL's don’t block email".
Haters gotta hate. :-) Happens to be true, though.
While technically its true, you being listed in the RBL is 100% the cause of
your problem and it is not the ISP/receiving
N bounces, why is
that different with bulk-mailers?
For the same reason that spa^H^H^Hcommercial bulk mailers extremely
rarely if ever confirm subscriptions.
Commercial bulk mailers bill their customers based on the number of
addresses in their lists.
--
Jay Hennigan - CCIE #7880 - Network E
tern being directed to
abuse@[domain] to many domains we host. This has been going on for
several days. Payload concerns bitcoin. It certainly seems to be a
joe-job but it would be interesting to see if it's just me or if anyone
has an idea of the rationale is behind it.
--
Jay Hennigan -
forwarded to our ESP:
Yep. Deliberate redaction by the spam reporting mechanism. Your ESP
should be questioning the quality of your list as a whole, not just
listwashing individual complaints.
Do you closed-loop confirm opt-in status of all addresses in your list
before adding them? If not, w
investigating.
And when you're finished with the high volume, close the connection. If
you have more volume later, re-open it.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company
that list are prolific abusers indeed, and should be dealt with accordingly.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-632
On 7/11/17 11:43 AM, Michael Wise via mailop wrote:
Let's not forget S.1618
And, "We're not the sender, our spammy customer is the sender."
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local
learn not to leave valuable outgoing packages in your curbside mailbox
for the postman to pick up. You take them to a secure facility operated
by someone you trust. Same principle applies digitally.
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet
circumstance-specific (in both cases).
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
___
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a corporate email address
according to protocol
;-)
--
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
and cancer treatment options are sent
regularly to oncologists.
Has each of the health care practitioners to whom you are mailing
requested this content, or did the pharma companies on whose behalf you
are mailing compile a list of the practitioners' addresses from an
outside source?
--
Jay
On 6/24/17 6:44 AM, D'Arcy Cain wrote:
On 06/24/17 03:30, Jay Hennigan wrote:
Has each of the health care practitioners to whom you are mailing
requested this content, or did the pharma companies on whose behalf
you are mailing compile a list of the practitioners' addresses from an
outside
r egregious spammers, by definition they are spamming knowingly
and deliberately.
This is true regardless of whether said outfit also is in the business
of sending mail on behalf of reputable senders or whether the same IP
addresses are used.
--
--
Jay Hennigan - CCIE #7880 - Net
for senders with holiday offers and the
like. Those customers are complaining. TWC is acting on those complaints.
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
On 5/3/18 2:58 PM, Michael Peddemors wrote:
For the record, and to close this loop (re evidence)
[snip]
# 151.106.48.87 13 valley.mkto-sj070017.com
This one looks suspiciously like it's designed to impersonate a
different well-known spammer-for-hire.
--
Jay Hennigan
OK thanks, bye" and then they do so?
--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Advanced Communications - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
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mai
On 9/7/18 12:32 PM, Michael Peddemors wrote:
* Do you enforce 'tough' passwords?
Most formula-based "tough" passwords are only "tough" for the legitimate
user, not an attacker.
Relevant XKCD: https://xkcd.com/936/
--
Jay Hennigan - CCIE #7880 - Network Engineerin
, or the next one, or the next one ...
There are also many of us who open and read email but deliberately avoid
opening embedded images.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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mailop
list hygiene practices started to
trigger IP blocks.
That's a feature, not a bug.
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Network Engineering - CCIE #7880
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On 12/6/18 12:47 PM, Al Iverson wrote:
On Thu, Dec 6, 2018 at 3:34 PM Jay Hennigan wrote:
Is this now compliant with Constant Contact's current policy?
My experience is that if you report a bad guy to them, they will nuke.
When you contacted Constant Contact about, what did they say?
I
d this
email unsolicited, please reply with "REMOVE"" No kidding. First an
admission that it's 100 percent unsolicited followed by noting that some
people may find it so.
Is this now compliant with Constant Contact's current policy?
--
Jay Hennigan - j...@west.net
e contents as representing the views of your company.
4. This overrides any disclaimer or statement of confidentiality
that may be included on your message.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
___
mailop ma
be rejected on sight?
They've been spamming on behalf of their customers for some time now.
Already being rejected here as we catch them. Anyone have a complete
list of IPs?
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
usage.
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On 4/10/19 5:12 PM, Grant Taylor via mailop wrote:
I overheard a question and ensuing conversation today that I didn't know
the answer to.
Are there any standards around no-reply type addresses? They are
typically used from some sort of CMS (et al.) that sends an email but
does not want a
on behalf of spammers.
That's one of the risks you take when you use a marketing-oriented
third-party to send transactional email.
--
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Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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mailop
ox" for a couple of weeks.
That sounds like a feature, not a bug. As I recall, there's a well-known
term in the industry for "Sending out too many 'cold' emails to new
recipients".
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
__
, but true.
Makes sense. Once you find something bad, you stop processing.
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Network Engineering - CCIE #7880
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MHO a much better label than "Junk", and an "Are you
sure" dialog box confirmation for "Report as spam" would also help.
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il in the future either
globally or per recipient.
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accounts and letting the mail
accumulate for years, freemail providers can report to advertisers that
their message was appended to thousands of messages that will never be
read and charge accordingly.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
On 5/28/19 12:37 PM, Steve Atkins via mailop wrote:
On May 28, 2019, at 7:47 PM, Jay Hennigan via mailop wrote:
Note that their stated policy is that it's OK to spam anyone whose email address has been
"published".
That is not what it says.
Technically correct, but the only &
ail of the type transmitted may be reasonably implied."
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On 5/28/19 4:01 PM, Steve Atkins via mailop wrote:
/me wonders vaguely how much of the "Marketo spam" is coming from hostnames in
"mkt1572.com"
In my case, most of their spam originates from em-sj-77.mktomail.com and
potomac1050.mktomail.com, but occasionally it's more
an individual permission to
market to him or her, that permission is provided exclusively to the
party in question."
"providing their email address directly to Adobe's customer in a manner
that shows unambiguous, revocable consent to receive email of the
character of those sent&quo
ompany, a group, or an individual permission to market
to him or her, that permission is provided exclusively to the party in
question."
[1] Politicians conveniently exempted themselves from the provisions of
the TCPA.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
5
and given
up because of the high percentage of bogus addresses.
Of course, a lot of these sites don't bother to COI such submissions,
preferring quantity over quality.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
m because it's CAN-SPAM compliant."
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it was From: Poster's Name
Now it's From: Poster's Name via mailop
Reply-To: Poster's Name
I suspect it was done due to DMARC breaking discussion-based mailing
lists. We've had to tweak our mailing lists similarly because of this.
--
Jay Hennigan - j...@west.net
Network Engineering
address.
The Thunderbird MUA handles this rather well. Reply-To is displayed in
the short headers, and the user is presented with two option buttons for
reply, [Reply] and [Reply List] which work as expected.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
e opt-in" in recent posts instead
of "confirmed opt-in".
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definition of the junk mail sender.
It isn't even a factor. Did you agree to receive mailings of that nature
from that sender or not? That's the only real consideration.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-855
are indeed very likely to be actionable, and thank you
for indeed taking action. In cases where senders receive multiple
actionable reports and take no action or the wrong action, Spamcop gives
up on sending them reports. Would you have bothered to send spam reports
to Sanford Wallace back in the day?
legislation.
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s for
which I'm out of the area. They won't be on my ballot.
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of your traffic
provokes this failure).
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r quality (those who are actually interested in your message).
As things are evolving, doing otherwise can have unpleasant effects.
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TTL of 60
seconds so it could have been fixed by now.
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ore than one defense against malware. Spam filters are
one such defense. It is far better to block the malware before it's
sitting in a user's inbox on the target host than afterward.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
5
s seem that the user behavior of incorrectly marking mail as spam
has been going on far too long. Large webmail providers, PLEASE update
your UI to label that choice "Report as spam", not simply "Junk".
--
Jay Hennigan - j...@west.net
Network Engine
quot; at this
moment is nonsense.
It's how the Internet works. The postal service works the same way. Try
mailing a letter without a stamp, then throw a tantrum and threaten to
sue the government when it isn't delivered. Let us know how that goes.
--
Jay Hennigan - j...@west.net
Network Engineering
ent should be handling it. This should automatically get
sent internally to the correct department for handling, not bounced back
to the sender after a delay of several hours.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-855
ral years and there has been zero other
interaction with the list, it's probably best to start over by mailing
to those with which the customer has had recent interaction.
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Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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scraped a spamtrap
or two from the web as well.
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ence level of the game.
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ebsite and want to ask for
something I'm interested in)."
Are you sending substantially identical messages to these addresses that
you've found on websites? About how many such messages do you send in a
day?
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Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
5
of IPs will spread their spam randomly throughout the block.
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https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
as to why mail with these
characteristics might be marked as spam?
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
___
mailop mailing list
mailop@mailop.org
https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
ail. The post office doesn't give me the same
thing that my email client does. With email I get two mailboxes, one for
first class mail, another for "presorted standard". Rarely, the
electronic postman algorithm gets it wrong (in both directions), but at
mail from bluehornet.com to /dev/null?
The best you can hope for is that they'll offer to listwash you. Siphon
it all to /dev/null. You won't miss anything useful.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
to me."
People with that business mindset probably aren't going to care about
bounce processing.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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mailop mailing list
mailop@mailop.org
https://chilli.nosignal.o
Nadine, is that you?
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
___
mailop mailing list
mailop@mailop.org
https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
. This validates their address and the
fact that they open and read spam. Unsubscribing to spam gets your
address sold to other spammers as "One who has responded to similar
messages." They should report the spam as abuse. And, as you suggest,
the unsubscribe link could very well be malware
to receive mail. Fill out the form, log in
to the account, laugh at all the spam that is sitting there, reply to
the registration request, and never log in again until you need to
register another such site.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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