Re: [OPEN-ILS-GENERAL] New test VM - Staff login

2019-03-22 Thread Ben Shum
Yes, what Jane suggests is a good start. Basically the web client on your test server is unable to connect with the expected Websockets running off port 7682. Something to keep in mind since you said OpenSRF 3.0.2... this step for websockets with OpenSRF is not actually optional if you want to

Re: [OPEN-ILS-GENERAL] Google Books Preview in 3.1.4 not showing up

2018-09-10 Thread Ben Shum
Hmm confirmed on my new test server. I think we should file a bug and see what's going on here. Thanks for the information and testing Linda! -- Ben On Sun, Sep 2, 2018 at 11:42 PM Linda Jansova wrote: > > Hi, > > accidentally, we have discovered the following pattern: > > When one uses a link

Re: [OPEN-ILS-GENERAL] Evergreen 3.1 & iPads

2018-08-08 Thread Ben Shum
Also, it might be helpful to collect a little more information about your iPads too. Like what version of iOS they're running and whether you're using Safari browser on them to access the web client. Just a cursory test with a public Evergreen 3.1.4 server with Safari on my iPhone running iOS

Re: [OPEN-ILS-GENERAL] Over 20GB in /openils/var/web/reporter is this normal/safe to clean up?

2018-05-03 Thread Ben Shum
Hi Jesse, Those folders contain the generated report contents from the reporter in Evergreen. Most email notifications and reports in the client will point back to those folders / files. In the past, we'd implemented a process to delete old reports from our server. This is a link to the

Re: [OPEN-ILS-GENERAL] Fixed-field elements mnemonic names translations

2018-03-26 Thread Ben Shum
Hi Eva, I'm still studying this to learn how it works in the web client, but I think that the fixed field labels get defined out of: Open-ILS/src/templates/staff/cat/share/t_marcedit.tt2 Open-ILS/web/js/ui/default/staff/cat/services/marcedit.js In the tt2 file, there are plenty of entries like:

Re: [OPEN-ILS-GENERAL] Launchpad "Importance": How Determined?

2018-03-26 Thread Ben Shum
Hi Scott, With Launchpad, there's no automated severity level assigned to new bugs; they all start as "undecided" actually. Having the number of people affected can be useful in guiding bug wrangler volunteers to help choose the level, but it is not explicitly linked. It's still up to the

Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Ben Shum
RAM to the test server, and free reign of a > core i3 processor > > > > > > *From:* Open-ils-general [mailto:open-ils-general- > boun...@list.georgialibraries.org] *On Behalf Of *Ben Shum > *Sent:* Monday, November 06, 2017 3:59 PM > > *To:* Evergreen Discussion Grou

Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Ben Shum
Slow rate of response and internal server errors like that, my first instinct would be a potential memory exhaustion issue and Linux killing off critical services in between use and commands. How much RAM is assigned to your test server? For my test servers, I usually assign 4 GB of memory for

Re: [OPEN-ILS-GENERAL] Error in autogen.sh on Fedora

2017-08-31 Thread Ben Shum
Hi Bogna, Sounds like maybe you're using an older OpenSRF version like 2.4 series. I think we only just introduced Ubuntu xenial support as of the OpenSRF 2.5 series. If you switch over to that version, then you should find the ubuntu-xenial targets available to use. Same for Evergreen, I

Re: [OPEN-ILS-GENERAL] Archiving the old Evergreen Facebook group

2017-07-07 Thread Ben Shum
17 at 10:20 AM, Galen Charlton <g...@equinoxinitiative.org> > wrote: >> >> Hi, >> >> On Thu, Jul 6, 2017 at 10:00 AM, Ben Shum <b...@evergreener.net> wrote: >> > Unless there's a huge outcry to keep things the way they are, I'd like >> > to p

[OPEN-ILS-GENERAL] Archiving the old Evergreen Facebook group

2017-07-06 Thread Ben Shum
Hi everyone, I was reminded that we still have an old Facebook group for Evergreen, but which is not actively maintained by the web team. We have a pinned post in the group pointing people at our (slightly) more active Facebook page which is where current posts happen:

Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-15 Thread Ben Shum
Hi Michael, I think that the clearcache stuff is part of the eg_vhost.conf apache configuration file. There's a block like this in the stock install file: # Lock clearing cache down to STAFF_LOGIN PerlAccessHandler OpenILS::WWW::AccessHandler PerlSetVar OILSAccessHandlerPermission

Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-12 Thread Ben Shum
I think by default, covers stay cached in server side memory for at least 24 hours. But don't quote me on that number, it might be more or less depending on settings. As far as forcing a change, as of Evergreen 2.9 and above, there should be a link in the staff client view of a bib record to

Re: [OPEN-ILS-GENERAL] Evergreen 2.12.1 on Ubuntu Xenial with Postgres 9.5/9.4

2017-05-11 Thread Ben Shum
Hi Garry, Hmm, sounds like you've got a minor mystery there. That sort of library error sounds like a bad path or missing library to me. Some background questions if I might start with: Can you confirm which Linux distribution you are using? The title of your email says Ubuntu Xenial, but to

Re: [OPEN-ILS-GENERAL] Disabling SSL in Evergreen ILS

2017-03-30 Thread Ben Shum
I'd suggest getting free SSL certificates from Let's Encrypt -- https://letsencrypt.org/ There's been some discussion in the past on this subject on the Evergreen dev mailing list: http://list.georgialibraries.org/pipermail/open-ils-dev/2016-June/010153.html While I'd be curious to see how that

Re: [OPEN-ILS-GENERAL] Evergreen client display problems with Windows 10/MS Surface Pro

2017-01-13 Thread Ben Shum
Hi Mary, Yes, this happens on most higher definition displays on newer laptops where there are more pixels in the screen area than the screen used to have. These HiDPI screens can be worked with by changing the value assigned in the Evergreen staff client for "layout.css.devPixelsPerPx" If you

Re: [OPEN-ILS-GENERAL] Questions About Age Overdue Circs to Lost

2016-09-21 Thread Ben Shum
Hi Jennifer, I remember configuring this and testing the functionality briefly. I think the issue that most commonly occurs with using this feature is that it's actually based on action triggers. There is an action_trigger.event_definition and in stock installations, it's ID 36 - named

Re: [OPEN-ILS-GENERAL] Hate to be a pest, but where does the "section" end?

2016-07-10 Thread Ben Shum
If you're reading the source file for the README, it's formatted to be generated out using Asciidoc syntax. So sections are split using the special markup language for defining various heading levels. For example,

Re: [OPEN-ILS-GENERAL] Search box cursor focus

2016-07-08 Thread Ben Shum
Several months back, I actually worked on adjusting the way the autofocus cursor would end up on the page for the catalog (TPAC, public side only) so that it would end at the right instead of the left of the text. The problem I found was that the autofocus would then behave differently depending

Re: [OPEN-ILS-GENERAL] Evergreen translations by the numbers

2016-06-08 Thread Ben Shum
Re: 1: I am +1 to the criteria, as they seem quite reasonable. Re: 2, 3: I say also +1 to translations coordinator role and yay, thanks Eva for volunteering! Re: 4: I agree that the release manager can be a primary contact for the translations coordinator. Re: 6: I think that initial list

Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues

2016-06-02 Thread Ben Shum
Hi Jesse, That error for missing metabib_field key 30 means that you do not have an entry in the table with ID of 30 (which is supposed to be LCCN in the stock installation). Looking back in the history, I see you've mentioned some issues with this metabib_field entry before (see

[OPEN-ILS-GENERAL] Evergreen translations by the numbers

2016-06-02 Thread Ben Shum
Hi all, So I have been brainstorming the way translations are being handled for Evergreen lately and thinking about narrowing the focus to only specific languages that have actual users/support expressed somewhere. Right now, the build process just automatically attempts to grab whatever it can

Re: [OPEN-ILS-GENERAL] Selfcheck questions (Vince Giordano)

2016-06-02 Thread Ben Shum
Hmm, if you get a loading bar but nothing else, then I'd be concerned that maybe whatever browser you attempted to try it on was blocking popups. The printing dialog is a popup and some browsers block those by default and then don't give you ways of obviously finding out that it was blocked. --

Re: [OPEN-ILS-GENERAL] Should we schedule another IRC practice time?

2016-05-09 Thread Ben Shum
It's a reasonable question and one we should continue to evaluate over time. One reason we did not always like products like gotomeeting, etc. was cost. While community volunteers could grant access to their organizations resources, the community itself never decided to spend money on platforms.

Re: [OPEN-ILS-GENERAL] OPAC 404 Not Found

2016-05-03 Thread Ben Shum
Hi Sitalk, Not sure if this will help or not, but I setup my Debian Jessie system and then ran "apache2ctl -M" to get a list of my loaded apache modules. This is a link to a paste of what I found on my test system: http://pastie.org/10823337 Perhaps comparing what you get vs. what came back in

Re: [OPEN-ILS-GENERAL] 2.10.1 client for Mac OS

2016-04-10 Thread Ben Shum
So, I have not done it recently for 2.10 and newest Mac OS X, but basically the approach I always used in the past was to build the staff client files on a Linux server first. Then download the Linux 64-bit client and copy the file/folder contents over to the resources folder in the Mac app that

Re: [OPEN-ILS-GENERAL] a flurry of newbie questions

2016-04-10 Thread Ben Shum
Hi Tom, Welcome and cheers to your new installation! This mailing list can be a great place to ask questions, so do not worry about asking them. Though, I will caveat that by saying we may not always have the answer to your question and as a project of volunteers it can take a little time too

Re: [OPEN-ILS-GENERAL] Self Check / ILL issue - Blocking checkout

2016-04-06 Thread Ben Shum
Presuming you mean the Evergreen web selfcheck, I could only think of a workaround approach like follows: If you were to designate the workstation for the selfcheck to be a different org unit (like an opac invisible child unit of the parent library), then include a circ policy in

Re: [OPEN-ILS-GENERAL] Evergreen Community Survey

2016-04-01 Thread Ben Shum
our > eyes everywhere we think to. I have folders of content that Kathy has been > gathering in that vein to look at when I have some time. (probably this > weekend) > > On Fri, Apr 1, 2016 at 1:09 PM, Ben Shum <b...@evergreener.net> wrote: > >> Hi Rogan, >> >>

Re: [OPEN-ILS-GENERAL] Evergreen Community Survey

2016-04-01 Thread Ben Shum
Hi Rogan, I'm curious what the Evergreen Outreach Committee has discussed regarding how this data is to be used. Given that the linked survey appears to be very user focused at the moment, i.e. most if not all the questions are geared with the mindset that it applies to library institutions or

Re: [OPEN-ILS-GENERAL] TPAC localization

2016-02-11 Thread Ben Shum
Hi Livia, Hmm, you may have just uncovered a potential bug in the 2.9 release series. I was looking at the data file from the downloadable tarball, in Open-ILS/src/data/locale/* and looking at the cs-CZ.po file, I only see entries in their for translation for strings in places like

Re: [OPEN-ILS-GENERAL] [IT USTR: SPAM - vlastnosti hlavičky mailu] - Re: TPAC localization - Email found in subject

2016-02-11 Thread Ben Shum
following > your instructions and will see what happens. Will send you a report about > that :). > > Livia > > -Original Message- > From: Open-ils-general > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben > Shum > Se

Re: [OPEN-ILS-GENERAL] [IT USTR: SPAM - vlastnosti hlavičky mailu] - Re: [IT USTR: SPAM - vlastnosti hlavičky mailu] - Re: TPAC localization - Email found in subject - Email found in subject

2016-02-11 Thread Ben Shum
And of course, I meant to say Evergreen-ILS-2.9.1, not 2.8.1... :) On Thu, Feb 11, 2016 at 3:07 PM, Ben Shum <b...@evergreener.net> wrote: > Hi Livia, > > As a short-term quick solution, it may be possible to get your > translations working by making a copy from your sou

Re: [OPEN-ILS-GENERAL] [IT USTR: SPAM - vlastnosti hlavičky mailu] - Re: [IT USTR: SPAM - vlastnosti hlavičky mailu] - Re: TPAC localization - Email found in subject - Email found in subject

2016-02-11 Thread Ben Shum
sage- > From: Open-ils-general > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben > Shum > Sent: Thursday, February 11, 2016 4:20 PM > To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org> > Subject: [IT USTR: SPAM - vlastnosti

Re: [OPEN-ILS-GENERAL] Patrons can't place holds on Parts

2016-01-08 Thread Ben Shum
Hi Rosie, Where are you setting ctx.holds_block.enabled = 'false'? That's normally controlled via the parts/config.tt2 file, and it's used to globally turn on or off holds of all kinds. So yes, if that's set to true, it will remove the place hold link throughout the catalog. Changing the value

[OPEN-ILS-GENERAL] Farewell and good luck!

2016-01-07 Thread Ben Shum
things continue to happen for this community in the days to come. Feel free to drop me a line at my new (old) address b...@evergreener.net. I'll be subscribed using that email from now on. Cheers and best of luck, -- Ben Shum

Re: [OPEN-ILS-GENERAL] label change in OPAC

2016-01-06 Thread Ben Shum
Hi Holly, Offhand, it should be installed somewhere like /openils/var/templates/opac/parts/searchbar.tt2. In master, it's about line 56 or so where the "Library" label is. (

Re: [OPEN-ILS-GENERAL] SMS Hold Notifications

2015-11-03 Thread Ben Shum
For Bibliomation, we only added an event parameter for "sender_email" to be "no-re...@biblio.org" for that action/trigger event definition. With SMS text messages, there was no good way to give users a reply location that would work consortium-wide. So, while it's bad that we do not give users

Re: [OPEN-ILS-GENERAL] [OPEN-ILS-DEV] Hack-A-Way 2016 Selection

2015-10-12 Thread Ben Shum
Hi Rogan, First, yay Evergreen Indiana, thanks for hosting a Hack-A-Way! Next, I do not have any strong opinion on the proposal. For myself, I do not mind if we want to consider Indiana for two years in a row as hosting site. While it's nice to have it move around and see different places, I

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

2015-09-01 Thread Ben Shum
And a third way, from menu Circulation -> Clear Hold Shelf (which does the clear shelf action directly). In our consortium, we disable that menu option via customization to prevent staff from inadvertently using it when they don't intend to (since the menu option is close by the other ones you

Re: [OPEN-ILS-GENERAL] TPAC and Display of the Summaries More...can you help?

2015-08-12 Thread Ben Shum
Well actually, I think this is an odd MARC issue, where the Provided by publisher line is part of another subfield. 520c, in the case of that record anyways. That confuses me slightly cause of the following: In summaryplus.tt2, the default seems to grab and create spans for attrs.summaries

Re: [OPEN-ILS-GENERAL] Marc Export Script Error

2015-07-28 Thread Ben Shum
Hi Jesse, Some questions for you... what version of Evergreen are you using with that PostgreSQL 9.3 system? That error you're seeing from the upgrade log sounds like maybe you might not have your search_path set appropriately after the database was copied over. For example: After restoring a

Re: [OPEN-ILS-GENERAL] Marc Export Script Error

2015-07-28 Thread Ben Shum
again. Jesse McCarty City of Burlington IT Technical Assistant -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Tuesday, July 28, 2015 10:50 AM To: Evergreen Discussion Group Subject: Re: [OPEN

Re: [OPEN-ILS-GENERAL] Marc Export Script Error

2015-07-28 Thread Ben Shum
, you can try to determine what is in those records that cause them to fail to export cleanly. -- Ben On Tue, Jul 28, 2015 at 1:34 PM, Ben Shum bs...@biblio.org wrote: Hi Jesse, Some questions for you... what version of Evergreen are you using with that PostgreSQL 9.3 system? That error you're

Re: [OPEN-ILS-GENERAL] Hours of library open / close

2015-07-13 Thread Ben Shum
Hi Jennifer, I've often wondered about this myself since some of our libraries also have periodic shifts to summer hours, or even renovation hours of service as they go through lifecycles. So yes, it seems like your idea might prove to be a helpful one to even public libraries, not just academic

Re: [OPEN-ILS-GENERAL] self-check receipt config?

2015-07-01 Thread Ben Shum
Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday, July 1, 2015 12:22 PM

Re: [OPEN-ILS-GENERAL] self-check receipt config?

2015-07-01 Thread Ben Shum
Hi Tony, For clarification, are you speaking about an actual selfcheck appliance by a specific vendor? Or are you using the Evergreen web selfcheckout interface via some sort of dedicated browser on a machine? If the latter, the Evergreen web selfcheckout's printing might rely mainly on the

Re: [OPEN-ILS-GENERAL] Best-Hold Selection Sort Order

2015-07-01 Thread Ben Shum
Hi Johnnie, Bibliomation implemented Best-Hold Selection Sort Order changes for at least one member library that required a specific approach to holds that differed from the rest of our consortium. I described that use case in more detail in this post to the dev list a few years ago (

Re: [OPEN-ILS-GENERAL] alert for once juvenile becomes adult

2015-06-10 Thread Ben Shum
If i recall, there's an srfsh script that converts juv to adult, whatever that is, that could potentially be conscripted to this task... -- Ben Sent from my Nexus 6 On Jun 10, 2015 4:11 PM, Justin Hopkins  jus...@mobiusconsortium.org wrote: I should clarify that my previous suggestion was

Re: [OPEN-ILS-GENERAL] presentations

2015-05-22 Thread Ben Shum
This is Jason's and my presentation on Running with the Bulls: Mastering Production Google: https://docs.google.com/presentation/d/10c6Dj_uvojbXvtnjadqt_hUwWlchAauoVnQBMlHBfUI/edit?usp=sharing PDF: http://evergreen-ils.org/~bshum/eg15/running-with-the-bulls.pdf -- Ben On Fri, May 15, 2015

Re: [OPEN-ILS-GENERAL] Resetting karma in IRC

2015-05-20 Thread Ben Shum
Karma has been reset and we're on for a new year now. A final IRC channel karma count before we started a new counter can be found at http://evergreen-ils.org/~bshum/karma.final.txt -- Ben On Wed, May 20, 2015 at 11:06 PM, Kathy Lussier kluss...@masslnc.org wrote: Hi all, I count 16 +1 votes

Re: [OPEN-ILS-GENERAL] Resetting karma in IRC

2015-05-17 Thread Ben Shum
+1 Sent from my Nexus 6 On May 16, 2015 8:46 AM, Kathy Lussier kluss...@masslnc.org wrote: Hi all, Several of us at the conference have been discussing the idea of resetting karma in the #evergreen channel at the end of each annual conference. From what I understand, this is something that

Re: [OPEN-ILS-GENERAL] Evergreen access via Google?

2015-04-09 Thread Ben Shum
Hi Don, Starting as recently as Evergreen 2.6 (it's noted on the Evergreen 2.6 release notes under structured data - http://evergreen-ils.org/documentation/release/RELEASE_NOTES_2_6.html), efforts were made by developers like Dan Scott to add structured data elements to Evergreen's catalog to

Re: [OPEN-ILS-GENERAL] Evergreen access via Google?

2015-04-09 Thread Ben Shum
9, 2015 8:52 AM, Ben Shum bs...@biblio.org wrote: Hi Don, Starting as recently as Evergreen 2.6 (it's noted on the Evergreen 2.6 release notes under structured data - http://evergreen-ils.org/documentation/release/RELEASE_NOTES_2_6.html), efforts were made by developers like Dan Scott to add

Re: [OPEN-ILS-GENERAL] Upgrade Script for 2.6.4 to 2.7

2015-03-13 Thread Ben Shum
Without getting into too detailed or specifics, but While the numbers for upgrade scripts are purely sequential in master, they are not complete and sequential for upgrades in release branches, at least once you start talking maintenance releases since we do not always backport every upgrade

Re: [OPEN-ILS-GENERAL] Upgrade Script for 2.6.4 to 2.7

2015-03-13 Thread Ben Shum
via upgrade script. Knowing what you're applying and testing thoroughly is the only way to know for sure what you do to your system though, in the end. -- Ben On Fri, Mar 13, 2015 at 4:17 PM, Mike Rylander mrylan...@gmail.com wrote: On Fri, Mar 13, 2015 at 4:00 PM, Ben Shum bs...@biblio.org wrote

Re: [OPEN-ILS-GENERAL] Upgrade Script for 2.6.4 to 2.7

2015-03-13 Thread Ben Shum
I should note for the mailing list that all the numbered examples I gave were entirely fictional and meant to be representative of the concept contained there-in, not any actual working values for any real versions of Evergreen. -- Ben On Fri, Mar 13, 2015 at 4:00 PM, Ben Shum bs...@biblio.org

Re: [OPEN-ILS-GENERAL] adding books and materials to library catalog

2015-03-09 Thread Ben Shum
Well, for whatever it's worth, I selected Library of Congress as my source on a 2.7 test server and then did a title search for A First Course in Abstract Algebra and my first hit was a 2015 bib record for that material out of 14 hits. When I did an ISBN search on the 10-digit ISBN, I got the

Re: [OPEN-ILS-GENERAL] User environment

2015-03-09 Thread Ben Shum
Hi Howard, Responding now to the general question too... For our libraries, we're current running a variant of Evergreen 2.7 series (with lots of local customizations) on multiple virtual machines -- split between 64-bit Ubuntu 12.04 and 14.04 server editions; we're primarily Ubuntu shop here.

Re: [OPEN-ILS-GENERAL] User environment

2015-03-09 Thread Ben Shum
Hi Howard, In client-issue.PNG, the error you see there TypeError: g.my_libs_tree is null can commonly occur when there was an incomplete autogen.sh run during the installation/setup process. What I would do in that situation is recommend that you run autogen.sh -u as the opensrf user and then

Re: [OPEN-ILS-GENERAL] srfsh% login USER PASSWORD wont authenticate

2015-03-07 Thread Ben Shum
things. In practice, I've found for myself when building Evergreen test systems to start off with around 3 GB of RAM or better. -- Ben On Sat, Mar 7, 2015 at 1:10 PM, Ben Shum bs...@biblio.org wrote: Hi Howard, So, for the ejabberd communications, they are actually flexible enough to allow

Re: [OPEN-ILS-GENERAL] Upgrade Script for 2.6.4 to 2.7

2015-03-07 Thread Ben Shum
Hello, So the upgrade scripts are intended to be done sequentially as written due to certain limitations in the build process of Evergreen currently (this is still under community discussion). So unfortunately, if you're already on 2.6.4, then you may have some small edits necessary to perform

Re: [OPEN-ILS-GENERAL] srfsh% login USER PASSWORD wont authenticate

2015-03-07 Thread Ben Shum
Hi Howard, So, for the ejabberd communications, they are actually flexible enough to allow you to send messages to/from any host you configure for it. The default instructions assume that you're setting up a single server to run Evergreen (not multiple servers in a cluster). As such, the entries

Re: [OPEN-ILS-GENERAL] About Evergreen OPAC for Mobile Devices

2015-02-12 Thread Ben Shum
Hi Tony, So admittedly, the first work done in this area, we had to select a resolution to begin writing mobile view for and it was 600px (you can see this in the style.css.tt2 file). So if you're viewing at 615 px, it will not kick in the mobile view version, of course. At 600 or less, it

Re: [OPEN-ILS-GENERAL] About Evergreen OPAC for Mobile Devices

2015-02-12 Thread Ben Shum
think it's a bad idea to file a LP bug on this issue in case somebody can look at it before a hackfest happens. Also, if you follow up on Ben's suggestion and adjust your own CSS so that it works better, that change is something you could submit on the bug. Kathy On 02/12/2015 12:15 PM, Ben

Re: [OPEN-ILS-GENERAL] Motion to deactivate the evergreen-admin mailing list

2015-01-14 Thread Ben Shum
Since we're bringing up the existing general and dev list descriptions, I'd like to raise my question in the past about migrating the general and dev list to the new list server instead of continuing the present legacy open-ils- prefixes on the current general and dev (and actually, documentation

Re: [OPEN-ILS-GENERAL] Motion to deactivate the evergreen-admin mailing list

2015-01-13 Thread Ben Shum
+1, deactivate. On Tue, Jan 13, 2015 at 4:02 PM, Chris Sharp csh...@georgialibraries.org wrote: Hi all, I administer or co-administer all of the open-ils/evergreen mailing lists, and I would like to make a motion that we deactivate the Evergreen-Admin mailing list. It is a very

Re: [OPEN-ILS-GENERAL] Workstation names at login and Windows logins

2015-01-12 Thread Ben Shum
Hi Jennifer, I believe there's a permission in Evergreen that needs to be granted to users in order to have them successfully override and use the exact same workstation name again if it's already been used previously. I think it's UPDATE_WORKSTATION, based on the description for that

Re: [OPEN-ILS-GENERAL] Reshelving status?

2015-01-08 Thread Ben Shum
? Patrick On Wed, Jan 7, 2015 at 12:06 PM, Ben Shum bs...@biblio.org wrote: Ideally, if the script is running properly, then you should not have to manually change anything. Manually changing statuses seems tedious and annoying to me; that's why the script exists. That said, I believe

Re: [OPEN-ILS-GENERAL] Reshelving status?

2015-01-07 Thread Ben Shum
Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday

Re: [OPEN-ILS-GENERAL] Reshelving status?

2015-01-07 Thread Ben Shum
Hi Jennifer, In a reply I made a couple months ago, I described in a little more detail how the reshelving interval might be processed (see http://georgialibraries.markmail.org/thread/skib7pmbyu6v3cwz) You may find that you need to set it to less than 1 day exactly, and more like 1 hour to

Re: [OPEN-ILS-GENERAL] 2.8 release scheduling

2014-12-18 Thread Ben Shum
Moving towards a more solidly time-based release has been a constant challenge, but predictably having a March / September (not October, heh) with a beta cut-off a month before actual RC and release seems to lay out the timeline pretty thoroughly. With some minor wiggle room applied by each

Re: [OPEN-ILS-GENERAL] 2.8 release scheduling

2014-12-15 Thread Ben Shum
Hi Bill, Dates look reasonable to me. Having gone through the alpha cutting stage myself now, I may agree with you that very few people tend to test them and provide feedback with the majority often waiting for the beta when more features have been added of note or substance. Or you know...

Re: [OPEN-ILS-GENERAL] Changing creator on records?

2014-12-08 Thread Ben Shum
Hi Jennifer, I do believe this is something that is accomplished on the server side, via direct database changes. To my knowledge, it is not possible to change the creator of a bib record via the staff client. Some SQL jargon that might apply for the technical side: -- what is the ID for the

Re: [OPEN-ILS-GENERAL] Reshelving status

2014-11-25 Thread Ben Shum
For reference, the library setting in question is in group Library named Change reshelving status interval. Some theorizing if the setting remains unset, I believe it defaults to waiting 24 hours before marking any copy back to an available status whenever the script is run. So this might

Re: [OPEN-ILS-GENERAL] broken Journal Title search in 2.6.4

2014-11-13 Thread Ben Shum
Hi Nick and Holly, That block is deprecated/removed, yes. The open-ils.ingest code was removed in http://git.evergreen-ils.org/?p=Evergreen.git;a=commit;h=bc073517f19e89028feb5921d6c438beb5430d5c I don't know enough about the journal title search (we removed this qtype from our systems) but I

Re: [OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?

2014-11-11 Thread Ben Shum
Hi Jennifer, This sounded familiar, and I wonder if you've taken a look at this reply by Jennifer Pringle (from Sitka) where she suggests it may be a working locations / permissions issue for the staff accounts attempting to access users. See threaded discussion:

Re: [OPEN-ILS-GENERAL] Maintenance Releases for 2.5 and 2.6

2014-10-30 Thread Ben Shum
Hi Holly, The next in the 2.6 series is expected to be 2.6.4, yes. For 2.5 series, it will be 2.5.8. As an example, you can view on Launchpad, this milestone for 2.6.4 (every bug ticket that has a status of Fix Committed is expected to be part of that maintenance release):

Re: [OPEN-ILS-GENERAL] Fixing OpenSRF install instructions

2014-10-16 Thread Ben Shum
/ -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils- general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday, October 15, 2014 5:01 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Installation

Re: [OPEN-ILS-GENERAL] [OPEN-ILS-DEV] 2.6 slowness

2014-10-15 Thread Ben Shum
Hi Tim, When we upgraded to Evergreen 2.6, we also changed a lot of our infrastructure in terms of moving to better database server equipment (faster CPU, memory, using SSDs, etc.) so at first, we felt things were nice and speedy. Things became slow for us due to unforeseen performance issues

Re: [OPEN-ILS-GENERAL] [OPEN-ILS-DEV] 2.6 slowness

2014-10-15 Thread Ben Shum
resolved prior to 2.6.0's official release for the community, but it's entirely possible that your database contents react differently to those changes and others in the 2.6 series. I'm curious to hear from other 2.6 sites now on their experiences. -- Ben On Wed, Oct 15, 2014 at 10:26 AM, Ben Shum bs

Re: [OPEN-ILS-GENERAL] Installation of Evergreen No rules to make target

2014-10-15 Thread Ben Shum
Hi Jack, So the install instruction assumes that you have downloaded and extracted the source file for OpenSRF. For example, under the OpenSRF 2.4 series, you have a link to the source .tar.gz file. You would download that to a given server, extract its contents out into a folder, and then go

Re: [OPEN-ILS-GENERAL] Adding a table to self-check-out template

2014-10-09 Thread Ben Shum
Hi Dana, What selfcheck are you using with Evergreen? The web selfcheck that comes with Evergreen at https://hostname/eg/circ/selfcheck/main ? If it's something else, I probably won't be able to help much. If you are using the web selfcheck, then receipts are all actually controlled via a

Re: [OPEN-ILS-GENERAL] Reg: installation of evergreen in ubuntu saucy

2014-09-17 Thread Ben Shum
Hi Myra, To further clarify what Chris says, only Ubuntu LTS 64-bit server edition has been regularly tested and made supported installation targets for Evergreen. And Chris is also right that 12.04 is the best version presently. If you are running Saucy as your desktop/laptop environment and

Re: [OPEN-ILS-GENERAL] Searching for author using the link in search results

2014-09-16 Thread Ben Shum
-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Monday, September 15, 2014 1:32 PM To: cerninak...@jabok.cz; Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Searching for author using the link in search results Hi Eva, I think I see where the problem might

Re: [OPEN-ILS-GENERAL] Searching for author using the link in search results

2014-09-15 Thread Ben Shum
Hi Eva, I think I see where the problem might be. In Open-ILS/src/templates/opac/parts/misc_util.tt2, there is a function at the beginning for get_graphic_880s. Around line 10, there's a portion that looks like this: FOR subnode IN node.findnodes('./*[not(contains(w 0 4 5 6 8 9, @code))]');

Re: [OPEN-ILS-GENERAL] Tag 880 indexing for CJK characters

2014-09-12 Thread Ben Shum
Hi Agatha, I'm not 100% familiar with this area of Evergreen, but I know that there is general support for linking of tag 880 to the corresponding entries for display purposes in the catalog. For example, this is an example bib record on one of my test systems:

[OPEN-ILS-GENERAL] [RM 2.7] Evergreen 2.7 RC1 - Summary

2014-09-11 Thread Ben Shum
Hello folks, This short update is regarding the Evergreen 2.7.0 RC1 files which have just been uploaded to the Evergreen website's downloads page. Here are those files thus far: http://evergreen-ils.org/downloads/previews/Evergreen-ILS-2.7.0-rc1.tar.gz

[OPEN-ILS-GENERAL] [RM 2.7] Evergreen 2.7 Beta1 - Summary

2014-08-14 Thread Ben Shum
Hello folks, So I just finished putting up the 2.7.0-beta1 files to the Evergreen website's download page. Here are some direct links as well for different 2.7 beta1 preview files so far: http://evergreen-ils.org/downloads/previews/Evergreen-ILS-2.7.0-beta1.tar.gz

[OPEN-ILS-GENERAL] [RM 2.7] Evergreen 2.7 beta1 freeze today

2014-08-07 Thread Ben Shum
Hi all, Just a reminder that today is the last day to commit new features to master for the 2.7 development series in preparation for 2.7.0-beta1. We are freezing the addition of new features after today so that the developer community can focus on bug fixing and other improvement efforts prior

Re: [OPEN-ILS-GENERAL] Is 264 field indexed and visible in 2.5 version?

2014-07-31 Thread Ben Shum
Hi Trisha and Yamil, For clarification, tag 264 for *publisher* data was developed and part of Evergreen 2.4 and was subsequently backported to 2.2.9 and 2.3.7 as well (see https://bugs.launchpad.net/evergreen/+bug/1071505). Indexing publisher information has not been done to my knowledge by

Re: [OPEN-ILS-GENERAL] issue with hard due date

2014-07-25 Thread Ben Shum
Hi Robert, Welcome aboard! I'll try to help where I can, but this is an area of the system that I don't tend to interact often (maybe once or twice a year to add new hard due dates for our schools). Some technical background... hard due dates are stored in the database as timestamp with time

Re: [OPEN-ILS-GENERAL] Solid State Drive

2014-07-23 Thread Ben Shum
Hi Sue, We recently switched to new database server hardware for our production environment at the end of May 2014. This included lots of changes though: faster CPUs with better cache, more memory (and faster too, 1866 MHz, whee!), but also SSDs for our main storage. So far, we're still

[OPEN-ILS-GENERAL] [RM 2.7] Evergreen 2.7 Alpha - Summary

2014-07-23 Thread Ben Shum
Hello folks, So I just finished putting up the 2.7.0-alpha1 files to the Evergreen website's download page. We are a little behind the scheduled date for alpha1, but the extra time allowed us to close out a few bugs that crept in and also review and add a few more new features. Here are some

Re: [OPEN-ILS-GENERAL] [OPEN-ILS-DEV] browser client dev update July 18 2014

2014-07-21 Thread Ben Shum
Hi Terran, Bill can probably answer the rest, but just to get a quick reply out there on the four digits as password for new accounts in patron registration... yes, that is a library setting that must be configured on the server. By default, that is not enabled and you will get a randomly

Re: [OPEN-ILS-GENERAL] NoveList Select links

2014-07-11 Thread Ben Shum
Hi Chauncey, Yes, it looks like that Novelist link back is pointed at a JSPAC URL. Generally, I would expect the form of a TPAC URL to take http://hostname/eg/opac/results?params Sounds like Novelist needs to update their config for your system. Only a handful of our libraries subscribe to

Re: [OPEN-ILS-GENERAL] Installation question / comments

2014-07-10 Thread Ben Shum
Hi Bob, Regarding Ubuntu and Evergreen. The current latest stable Evergreen 2.6 series only has install targets for Ubuntu Precise 12.04. The latest Ubuntu 14.04 may not work completely out of the box due to various changes in that operating system and differences in the versions for certain

[OPEN-ILS-GENERAL] Quick march to 2.7 alpha1

2014-07-07 Thread Ben Shum
Hi folks, We will be fast approaching the intended deadline for our first alpha cut for Evergreen 2.7, which is due this Thursday, July 10, 2014. This is a link to launchpad bugs which are targeted for work during 2.7: https://launchpad.net/evergreen/+milestone/2.next The same target list, but

Re: [OPEN-ILS-GENERAL] Simple self check

2014-06-18 Thread Ben Shum
Hi Michele, We were literally working on setting up a new system for web selfcheck for one of our libraries yesterday. We've been using a combination of different operating systems (sometimes Windows, yesterday Lubuntu for the first time due to RAM limitations on the machine) and a dedicated

[OPEN-ILS-GENERAL] [RM 2.7] Targeting developments for 2.7 (new date: June 12)

2014-06-05 Thread Ben Shum
Hi folks, I cannot believe how quickly June snuck up on us. In any case, thank you for your confidence in electing me to the position of 2.7 release manager. So, the original plan called for us to target new features as planned to be worked on / developed during the 2.7 development cycle by

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