Re: [rt-users] Bad AD or is it my config?

2008-11-24 Thread Mike Peachey
ot;. I would recommend adding some debug statements to the IsPassword method inside local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm and see if they show up in the log, because I'm guessing the User_Vendor.pm isn't getti

Re: [rt-users] Bad AD or is it my config?

2008-11-21 Thread Mike Peachey
oo,ou=Users,dc=foo,dc=bar) and the password that was entered by the user. 6. IF bind was successful, user is authenticated. If not, then not. That should help understand what you're doing. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2

Re: [rt-users] Win2k Native AD mode

2008-11-20 Thread Mike Peachey
ty to 2003. It only takes a few clicks and if you have no Win2k/NT machines it will make no difference to the network, it will simple give you extra functionality that you can choose to use or not. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114

Re: [rt-users] ExternalAuth installation problems and can Authenticating RT against Active Directory be done with version 3.8?

2008-11-20 Thread Mike Peachey
e for RT::Authen::ExternalAuth I don't know what's causing the "cannot determine" warnings, I guess I just haven't yet accounted for a newer version. > > Can anyone inform me of what I am doing wrong here? Nothing, you just stopped too early. Once you've done `

Re: [rt-users] Undefined subroutine&RT::Authen::ExternalAuth::UserExists - Probably Resolved

2008-11-18 Thread Mike Peachey
;ve made some mistakes in my LDAP config and I'm not successfully > authenticating, I get a proper "Your username or password is incorrect" > on the login page, not the horrible perl error from before. Glad to hear it. -- Kind Regards, ________

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable.

2008-11-13 Thread Mike Peachey
elling.. though I'm not sure what of. I know this has probably been mentioned before, but just in case it's worth at least suggesting: chown -R apache:apache /opt/rt3 (or whatever is your web user, web group and $RTHOME). -- Kind Regards, ___

Re: [rt-users] RT::Authen::ExternalAuth selectable authentication service?

2008-11-12 Thread Mike Peachey
vestigate coding it yourself, I just simply wouldn't find the time - as it is I've yet to get the chance to confirm the DB authentication in 0.07_01 so as to release it as stable. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fa

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-10 Thread Mike Peachey
Mike Peachey wrote: > John McCoy wrote: >> Good points Mike, I did not think about the fact that future users can >> still get added as [EMAIL PROTECTED] if they first are just a requester, this >> would mean I either need a constant process to "fix" these or

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-10 Thread Mike Peachey
users info based on their email address.. Can you confirm this? -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4Q

[rt-users] New Wiki page: ExternalAuthUsers

2008-11-10 Thread Mike Peachey
've set up a new wiki page at: http://wiki.bestpractical.com/view/ExternalAuthUsers Please feel free to add yourself (and your organisation if you can). -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jenni

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable

2008-11-10 Thread Mike Peachey
t think it matters much. Your config is pretty much as per the examples provided anyway. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Reg

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable

2008-11-10 Thread Mike Peachey
erver is configured to authenticate users trying to access the RT directory. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable

2008-11-10 Thread Mike Peachey
Mike Peachey wrote: > Franzini, Gabriele [Nervianoms] wrote: >> Hello, >> > You are using WebExternalAuth *and* ExternalAuth.. is this intended? The > two are not designed to work together, it should be either/or. > Unless you are using WebExternalAuth for a non-LDAP sou

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable

2008-11-10 Thread Mike Peachey
nalAuth.. is this intended? The two are not designed to work together, it should be either/or. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd,

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-07 Thread Mike Peachey
sers. As I said, I'm really not sure how best to deal with it. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-07 Thread Mike Peachey
$msg = $ldap->bind($ldap_user); > 461 } else { > 462 $msg = $ldap->bind; > 463 } > I have committed this change to trunk. When 0.07 comes out as a ratified version, this will be included. -- Kind Regards, _

Re: [rt-users] New user considering to use RT + FreeBSD port for 3.8

2008-11-07 Thread Mike Peachey
o this list. If not, can you please > point me to > the correct list? You found the right place. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable.

2008-11-07 Thread Mike Peachey
correct ones in local/plugins. Unfortuantely, 0.07_01 will not cleanly install over 0.05, you have to extract 0.05 manually first. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S

Re: [rt-users] OnCreateAutoReplyException

2008-11-07 Thread Mike Peachey
Allan Eising wrote: > Hi, > > I've fixed the problem myself. > Please disregard this mail. Could you tell us what the problem/fix was for the benefit of others who may want to use this scrip? -- Kind Regards, __________ Mike Peachey, IT

[rt-users] Do NOT use v0.06x of RT::Authen::ExternalAuth

2008-11-07 Thread Mike Peachey
07_01 in a production environment and haven't had any issues yet. Thanks all. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-07 Thread Mike Peachey
Mike Peachey wrote: > Aaron Zuercher wrote: >> I'm still getting the same error: >> Can't call method "SetDisabled" on an undefined value at >> /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1087. >> >> I installed over the top and recieved that

Re: [rt-users] Authen::ExternalAuth and SelfService

2008-11-07 Thread Mike Peachey
l not be supported. In fact it's possible they have actually be breaking databases when autocreating users. If the problem still occurs with 0.07_01, post some debug log examples and I'll see what I can do. -- Kind Regards, ______ Mike Peachey

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-07 Thread Mike Peachey
T_AUTH dir from the plugins folder and reinstalled again. Same > error. Here is what the rt.log shows (looks promising): > Can you take a look at your databases Users table and keep an eye out for any users whose principal ID has been set to #13? -- Kind Regards, ____

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable.

2008-11-07 Thread Mike Peachey
verness I perpetrated here. I'm not sure, that seems to suggest the file local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm hasn't been found. Try manually removing all ExternalAuth files and installing again. -- Kind Regards, _____

Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-06 Thread Mike Peachey
FEST file, but for RT-3.8.x you should just be able to remove the local/plugins/RT-Authen-ExternalAuth directory. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp

[rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.

2008-11-06 Thread Mike Peachey
on, at the moment DBI auth is *completely* untested and assuredly broken - but LDAP should work fine now. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg N

Re: [rt-users] ExternalAuth - group and group_attr question | Frage zu group und group_attr Einstellungen

2008-11-06 Thread Mike Peachey
s "memberOf". Backwards Microsoft charlatans! -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registere

Re: [rt-users] Another ExternalAuth question - "strict refs"

2008-11-05 Thread Mike Peachey
o autocreating new users. I'm currently working flat out (as much as I can around everything else) to produce a new completely refactored version of the plugin that will work properly. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fa

Re: [rt-users] ExternalAuth - group and group_attr question | Frage zu group und group_attr Einstellungen

2008-11-05 Thread Mike Peachey
er=cn=Foo,dc=Bar,dc=Baz Then your group_attr is 'member'. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In Eng

Re: [rt-users] ExternalAuth - group and group_attr question | Frage zu group und group_attr Einstellungen

2008-11-05 Thread Mike Peachey
ed name (DN), for example: 'group' => 'cn=lg_rt_ticketsystem,ou=groups,ou=lg,dc=lg,dc=de', -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44

[rt-users] Don't upgrade to RT::Authen::ExternalAuth v0.06 just yet.

2008-11-04 Thread Mike Peachey
Mike Peachey wrote: > Evening All, > > I am proud to announce the official release of RT::Authen::ExternalAuth > v0.06 Ok, I *was* proud. We seem to have come across a bit of a serious bug in the user auto-creation mechanism that we are working on resolving at the moment. If

Re: [rt-users] RT::Authen::ExternalAuth v0.06 Released - Includes3.8.x

2008-11-04 Thread Mike Peachey
d Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __ ___

Re: [rt-users] RT::Authen::ExternalAuth v0.06 Released - Includes 3.8.xCompatibility

2008-11-03 Thread Mike Peachey
tails of Autocreate are beyond what I'm familiar with. Hope that helps. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival St

Re: [rt-users] RT::Authen::ExternalAuth v0.06 Released - Includes 3.8.xCompatibility

2008-11-03 Thread Mike Peachey
owly. FWIW, your RT_SiteConfig.pm looks right on the money. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT,

Re: [rt-users] RT::Authen::ExternalAuth v0.06 Released - Includes 3.8.x Compatibility

2008-11-02 Thread Mike Peachey
ructed to pass to Net::LDAP, let me know and I'll look into it. Worth saying that the databse interface works the same way, Perl-DBI is used to connect to databases and so anything DBI can connect to, ExternalAuth should be able to connect to. -- Kind Regards, ___

Re: [rt-users] RT::Authen::ExternalAuth v0.06 Released - Includes 3.8.xCompatibility

2008-11-02 Thread Mike Peachey
Robert Munsch wrote: > Bad link: it seems to be at > http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.06_03/ > > and is marked "Developer Release," if that matters. Please re-read carefully: Mike Peachey wrote: > it may take some time for it to > become av

[rt-users] RT::Authen::ExternalAuth v0.06 Released - Includes 3.8.x Compatibility

2008-11-01 Thread Mike Peachey
un :) BTW, any bugs or feature requests should be submitted through the CPAN RT system at http://rt.cpan.org. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Mike Peachey
rk. Come on then Michael.. one more confirmed happy person and I'm releasing it :) -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd,

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Mike Peachey
- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http:/

Re: [rt-users] Ldap Authentication setup question

2008-10-31 Thread Mike Peachey
Mike Peachey wrote: > Michael Mollard wrote: >> Sean, >> Identical to my error. I did find a 'make fixperms' which I stumbled >> across, not documented anywhere I could find, alongside 'make testdeps', >> and 'make fixdeps'. But it didn&

Re: [rt-users] Ldap Authentication setup question

2008-10-30 Thread Mike Peachey
Michael Mollard wrote: > Thanks Mike, nice to know I'm not going nuts. Can you give me a quick > pointer on turning on Devel mode. I'll give you a very small pointer: $RTHOME/etc/RT_Config.pm -- Kind Regards, ______ Mike Peachey,

Re: [rt-users] Ldap Authentication setup question

2008-10-30 Thread Mike Peachey
In the meantime, you can circumvent the problem by turning on Devel mode if you need to. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield,

Re: [rt-users] Ldap Authentication setup question

2008-10-27 Thread Mike Peachey
oks in User.pm and doesn't find it, ande then checks for its existence in User_Local.pm and User_Vendor.pm. Obviously it's just not finding or is unable to read User_Vendor.pm. File permissions perhaps? -- Kind Regards, ______ Mike Peachey, IT

Re: [rt-users] Ldap Authentication setup question

2008-10-23 Thread Mike Peachey
.6 installs. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In

Re: [rt-users] Ldap Authentication setup question

2008-10-23 Thread Mike Peachey
ance I will try to update the wiki to make this more clear, but I cannot state it clearly enough, if you don't specify a d_filter, ExternalAuth will probably not work at all. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44

Re: [rt-users] Ldap Authentication setup question

2008-10-22 Thread Mike Peachey
properly with 3.8 and later. You can get it here: http://www.cpan.org/authors/id/F/FA/FALCONE/RT-Authen-ExternalAuth-0.06_02.tar.gz -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street,

Re: [rt-users] RT-Authen-ExternalAuth custom LDAP port

2008-10-08 Thread Mike Peachey
ion. A simple config option is required. It's just not as easy to find as it's technically a Net::LDAP config option not an ExternalAuth one: In your RT_SiteConfig.pm: - 'net_ldap_args' => [ version => 3 ], + 'net_ldap_args' => [ v

Re: [rt-users] Auth::ExternAuth (LDAP) and disabled users

2008-10-06 Thread Mike Peachey
than good luck if you decide to try to reprogramme :) -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com ___

Re: [rt-users] RT 3.8 - Cant create users in databasewhenthey sendemail

2008-10-02 Thread Mike Peachey
ing is just a question about what you want to do with users who werent found in ldap. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registe

Re: [rt-users] RT 3.8 - Cant create users in database when they sendemail

2008-10-02 Thread Mike Peachey
nticate from an # external service. Set($AutoCreateNonExternalUsers, 1); -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered

Re: [rt-users] Ldap authentication *Easy Question

2008-09-26 Thread Mike Peachey
Auch, Benjamin wrote: > Hi, I’m running 3.8.1 on Ubuntu 8.04 with MySQL, apache2, modperl2 and > LDAP. (Had Linux virtual machine running on MS virtual server 2005, but > it was a tad slow (no CPU usage though, weird)) > > > > My LDAP config uses the Mike Peachey Exter

Re: [rt-users] RT::Authen::ExternalAuth problem

2008-09-22 Thread Mike Peachey
are support staff that might need to be played around with. In the users search page, try specifying this search precisely: "Find users whose username isn't farfegnugen" That should show you all users and then allow

Re: [rt-users] RT::Authen::ExternalAuth problem

2008-09-20 Thread Mike Peachey
lmost certainly need to specify the full container like this: 'group' => 'cn=Request Tracker Users,ou=Groups,ou=ABC,dc=abcsystems,dc=com' As I said, it would be easier to see with the full config. -- Kind Regards, _

Re: [rt-users] Does RT speak your language? Should it? [How to translate RT]

2008-09-09 Thread Mike Peachey
Jesse Vincent wrote: > RT already speaks about two dozen languages, but we're always excited > to see it learn a new one. Klingon? -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furn

Re: [rt-users] RT::Authen::ExternalAuth - prevents creation of users

2008-08-29 Thread Mike Peachey
onfiguration* however does not change until you change it with the supplied examples. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK

Re: [rt-users] Best method to authenticate with AD

2008-08-26 Thread Mike Peachey
ever done it, but it depends on whether you just want access authentication, or whether you want user information to be loaded from an external source. -- Kind Regards, __________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Lt

Re: [rt-users] External Auth on Server with Multiple Instances

2008-08-20 Thread Mike Peachey
27;t installed into a system.. it's installed into an RT installation. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1

Re: [rt-users] Jim Meyer's LDAP Authentication user_local.pm ldap_overlay contribution in 3.8

2008-08-13 Thread Mike Peachey
******** -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com

Re: [rt-users] RT version 3.8.0 and RT-Authen-ExternalAuth-0.05

2008-07-28 Thread Mike Peachey
:LDAP. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __

[rt-users] RT::Authen::ExternalAuth

2008-07-14 Thread Mike Peachey
attr_match_list as above - it may even speed up your user lookups a tiny bit depending on how your install is being used. So, in summary.. of all the people experiencing the original problem, do you get the same problem with a clean user database? -- Kind Regards,

Re: [rt-users] Trouble with LDAP authentication (equivalent config)

2008-07-04 Thread Mike Peachey
mailing list wrote: > --- On Thu, 7/3/08, Mike Peachey <[EMAIL PROTECTED]> wrote: > >> You have got the Auth callback that actually calls the LDAP code >> haven't you? It would be in $RTHOME/local/html/Callbacks I think. > > That was it, thank you. I copied t

Re: [rt-users] Trouble with LDAP authentication (equivalent config)

2008-07-03 Thread Mike Peachey
mailing list wrote: > --- On Thu, 7/3/08, Mike Peachey <[EMAIL PROTECTED]> wrote: > > [stuff deleted] > >>> I'm running perl 5.8.5 and I just installed the Net::LDAP (forgot) >>> and configure the User_Local.pm file to use LDAP (matched that of >>&g

Re: [rt-users] Trouble with LDAP authentication (equivalent config)

2008-07-03 Thread Mike Peachey
ent x.x.x.42] FastCGI: server > "/opt/rt3/bin/mason_handler.fcgi" stderr: [Wed Jul 2 20:44:33 2008] [error]: > FAILED LOGIN for mike from x.x.x.42 (/opt/rt3/share/html/autohandler:251), > referer: http://rt-test.domain.com/ You need to turn on debug-level logging to determin

Re: [rt-users] Completely Removing ExternalAuth

2008-06-27 Thread Mike Peachey
need to do is remove the Auth callback and the User_Vendor.pm however if you get a copy of the MANIFEST file provided in the package, it details every file that is installed and where it is installed. Just remove them all. -- Kind Regards, ______

Re: [rt-users] LDAP Authentication Problems

2008-06-24 Thread Mike Peachey
hose stars are coming from - I've never seen them before... -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffie

Re: [rt-users] user logon to rt in active directory environment

2008-06-17 Thread Mike Peachey
Jason Fenner wrote: > B K wrote: Please be advised that the current wiki page relating to Active Directory authentication is this: http://wiki.bestpractical.com/view/LDAP -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44

Re: [rt-users] where to get the CurrentUser_Local.pm overlay?

2008-06-03 Thread Mike Peachey
u want, for a simple overlay I'd recommend Jim's, and for a complete up to date solution I'd recommend RT::Authen::ExternalAuth -- Kind Regards, __ Mike Peachey, IT Tel: +44

Re: [rt-users] where to get the CurrentUser_Local.pm overlay?

2008-06-03 Thread Mike Peachey
> broken. > Does anybody can send it here to the list, or send it to me privately > please. The information you are looking at is out of date. http://wiki.bestpractical.com/view/LDAP -- Kind Regards, ______ Mike Peachey, IT Tel: +44 11

Re: [rt-users] LDAP Authentication and User Account Creation 3.6.6. and latest ExternalAuth

2008-06-02 Thread Mike Peachey
getting lost. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In

Re: [rt-users] LDAP Authentication and User Account Creation 3.6.6. and latest ExternalAuth

2008-05-30 Thread Mike Peachey
u didn't specify an object type and id (/var/rt3/lib/RT/Record.pm:1486) Again, I think this is a red herring and completely unrelated as it is always there. > leads me to believe that I might be missing like ONE setting that would > allow this to all JIVE the way it shou

Re: [rt-users] Stop outbound emails for a specific queue - [Pork] Email found in subject

2008-05-28 Thread Mike Peachey
e-mails being sent without modifying the scrips. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - R

Re: [rt-users] Fetchmail and rt-mailgate

2008-05-13 Thread Mike Peachey
was in. I may be wrong. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __ __

Re: [rt-users] Changing Owner

2008-05-09 Thread Mike Peachey
ox is populated with all users who are in the Privileged group who have the "OwnTicket" permission for the queue. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S

Re: [rt-users] RT-Originator Header

2008-05-09 Thread Mike Peachey
Jesse Vincent wrote: > It shouldn't have anything to do with loop prevention and should be safe > to remove. Thanks -- just wanted to make sure. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951

[rt-users] RT-Originator Header

2008-05-09 Thread Mike Peachey
afely remove the setting of the header from my local SendEmail.pm without trashing Loop Prevention or anything else? -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK

Re: [rt-users] RT 3.6.6 /w LDAP - Error: "Could not load a valid user"

2008-05-02 Thread Mike Peachey
Yvo van Doorn wrote: > On Fri, May 2, 2008 at 10:40 AM, Mike Peachey <[EMAIL PROTECTED]> wrote: >> Yvo van Doorn wrote: >> >>> Set($LdapUidAttr, 'sAMAccountName'); >>> $LdapFilter="(objectclass=*)"; >>> Set($LdapSSLVersion,

Re: [rt-users] RT 3.6.6 /w LDAP - Error: "Could not load a valid user"

2008-05-02 Thread Mike Peachey
Yvo van Doorn wrote: > Set($LdapUidAttr, 'sAMAccountName'); > $LdapFilter="(objectclass=*)"; > Set($LdapSSLVersion, 3); Set missing from LdapFilter. -- Kind Regards, __________ Mike Peachey, IT Tel: +44 114 281 2655 Fax

Re: [rt-users] Fwd: Where to place this Code

2008-04-28 Thread Mike Peachey
0 +0200 > @@ -0,0 +1,101 @@ > +# BEGIN LICENSE BLOCK > O_o -- Kind Regards, __________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered

Re: [rt-users] RT LDAP Integration via RT-Authen-ExternalAuth-0.05

2008-04-24 Thread Mike Peachey
to look up info via a service for which no settings have been defined. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street,

Re: [rt-users] Failure to Create User

2008-04-24 Thread Mike Peachey
and not RT::Authen::ExternalAuth. If you have a setting that has LDAP in it and it doesn't appear in the example config that comes with ExternalAuth then you should remove it. Also, are you sure you want to be using RT::Authen::CookieAuth? -- Kind Regards, __

Re: [rt-users] Issues configuring RT::Authen::ExternalAuth

2008-04-24 Thread Mike Peachey
ny pointers you might have! > Carlos Since you're not using LDAP groups to determine access, remove the group and group_attr lines from ExternalSettings, then run it again and provide the debug log for what heppens. -- Kind Regards, __________

Re: [rt-users] Installation woes

2008-04-23 Thread Mike Peachey
yone will be able to help. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 -

Re: [rt-users] Failure to Create User

2008-04-22 Thread Mike Peachey
ation will always fall back to RT. Any user in RT's internal database will always be checked if they are not authenticated out of AD. Let us know when you've fixed it up a bit. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax

[rt-users] Net::LDAP v0.36 Released - Critical Bug now Fixed

2008-04-22 Thread Mike Peachey
, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com

Re: [rt-users] Issues configuring RT::Authen::ExternalAuth

2008-04-21 Thread Mike Peachey
er able to work out what's going on.. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __

Re: [rt-users] I've asked the beginner perl group but no one responded

2008-04-16 Thread Mike Peachey
oblems. Manual installation or platform-independent packaging is a much better way of managing RT and using CPAN to perform perl installations is by far the best automatable method. While I do not know the answer to the original question, the goal is a laudable one and the plan seems sound

Re: [rt-users] disable User_Vendor

2008-04-15 Thread Mike Peachey
iles and then re-install RT::Authen::ExternalAuth over the top when you want them back and they will get overwritten just how they were. I will try to remember to build a global enable/disable variable into v0.06, but feel free to raise a ticket in rt.cpan.org to remind me. -- Kind Regards, ___

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-12 Thread Mike Peachey
uld still retain it's own default setting for *other* users.. Do you think this is something you'd want built into the extension? Opinions welcome. -- Kind Regards, ___ Mike Peachey, IT Tel: +44 (0) 114

[rt-users] BUG in Net::LDAP v0.35 - Do NOT upgrade!

2008-04-11 Thread Mike Peachey
ose who've already upgraded to Net::LDAP 0.35 can continue to use the extension, however v0.06 which will work around the bug may not be released until Monday or Tuesday of next week. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
then, in the user's information page, tick the "Allow this user to be granted privileges" box. They should then show up in the groups selection list. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Je

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
Mike Peachey wrote: > James Treleaven wrote: >> The username/password pair that I specified in the script are fine, >> however. > > Everybody!! : > > "OH NO IT ISN'T!" > >> LDAP MESSAGE: LDAP_PP_PASSWORD_EXPIRED > > This is the err

Re: [rt-users] trying to use RT-Authen-ExternalAuth-0.05 - problems finding config options

2008-04-11 Thread Mike Peachey
xternalAuthPriority You haven't been trawling the file and accidentally added a space in there have you? -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4Q

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
e, it's part of RT and I'm not all that familiar with when/who/why/how/where auto-creating occurs other than ExternalAuth users. -- Kind Regards, __________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Stree

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-11 Thread Mike Peachey
ompleted without error -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Regi

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
hen be overwritten with a fix once I update the code and release v0.06 tomorrow. P.S. Please join the RT-Users mailing list and then CC rt-users@lists.bestpractical.com in any replies if you can so that others may benefit. -- Kind Regards, ___ Mik

Re: [rt-users] SOLVED? LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
he backslash isn't interpreted as an escaping character. Please let me know your results, people! -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 29

Re: [rt-users] LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
James Treleaven wrote: > Mike Peachey wrote: >> When you set anonymous binding, did you remove the user and >> pass lines from the LDAP config? There's no reason I know of >> why anonymous shouldn't work so long as you don't specify >> those two lin

Re: [rt-users] LDAP_INVALID_CREDENTIALS error with 'ExternalAuth' extension

2008-04-10 Thread Mike Peachey
is pretty small and just reads in the config as you've written it. This is only a small suggestion, but is there any chance that Active Directory is expecting a username in the form DOMAIN\USERNAME rather than just username? That causes problems all over the place. -- Kind Regards, ___

Re: [rt-users] Intergration with LDAP

2008-04-09 Thread Mike Peachey
low the manual download/install instructions from http://wiki.bestpractical.com/view/ExternalAuth But you should never have to extract the files and manually copy them over one-by-one. -- Kind Regards, ______ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +4

Re: [rt-users] Intergration with LDAP

2008-04-09 Thread Mike Peachey
0.05.tar.gz -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www

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