Re: [rt-users] Automatted parsing of mails entering an RT queue

Check RT-Extension-ExtractCustomFieldValues Von meinem iPhone gesendet > Am 02.03.2017 um 09:35 schrieb Christopher Kunz : > > Hi all, > > we've been using RT for almost 15 years now with great success, but our > growing company needs a little more automation now. As we

Re: [rt-users] Mason Cache clear

Check permissions Brian Von meinem iPhone gesendet > Am 31.10.2016 um 18:49 schrieb Dunbar, Brian : > > I was installing RT-Extension-ActivityReports into RT 4.4.0 after the install > I ran > rm -rf /opt/rt4/var/mason_data/obj > then service apache2 restart > > Apache

Re: [rt-users] Option to Emulate another RT user from SuperUser

Search github for: RTx-BecomeUser this Could help you. Von meinem iPhone gesendet > Am 12.11.2015 um 19:23 schrieb Joe Kirby : > > At time some folks on campus report that RT is slow for them. > > I try to create a test user with the same access but this does not always >

Re: [rt-users] Custom Html files in local html selfservice

Have you cleared the Mason Cache? Von meinem iPhone gesendet > Am 06.11.2015 um 12:40 schrieb Kobus Bensch : > > Hi > > I have created a customised CreateTicketInQueue.html in > /opt/rt4/local/html/SelfService but it is not picked up. The default file in >

Re: [rt-users] What's huge RT/Mysql

Ok, we do around 800.000-1.000.000 Tickets a day. The DB is running since 14 years now. Don't See Any Problems with such small amount of Tickets. Von meinem iPhone gesendet > Am 04.11.2015 um 22:23 schrieb Albert Shih : > > Hi everyone, > > I would like to know without

Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

RT 4.2 Gas a similar mechanism. Von meinem iPhone gesendet Am 16.01.2015 um 15:23 schrieb Guadagnino Cristiano guadagnino.cristi...@creval.it: Hi all, is there an extension like RT-Extension-QueueDeactivatedScrips but working with RT 4.2? What the extension does is allowing an

Re: [rt-users] rt3.8.17 / 4.2.6 / nginx and document-root '/rt'

Wow, thanks! It's next in Quere here. Von meinem iPhone gesendet Am 14.01.2015 um 08:43 schrieb Daniel Schwager daniel.schwa...@dtnet.de: Hi all, thanks for this information - there's the fix - important lines are location and rewrite - see (1). I updated to rt 4.2.6 - now, the

Re: [rt-users] rt3.8.17 / nginx and document-root

Search github for rt-extension-nginx as good starting point. Von meinem iPhone gesendet Am 24.12.2014 um 14:21 schrieb Daniel Schwager daniel.schwa...@dtnet.de: Hi, because nginx ist about 20-30% faster than apache2, we tries to move to nginx. Our URL is http://server-url/rt so WebPath

Re: [rt-users] quick-set Starts date

This is for Due Date but to change it shouldn't be that hard: https://github.com/leinaddm/RT-Extension-DueButtons Torsten Am 02.12.2014 um 03:22 schrieb Alex Peters: I want to be able to quickly adjust a ticket's Starts date from the ticket's Display view without going to the ticket's Dates

Re: [rt-users] Problem with custom lifecycle

Try RT-Extension-QueueDeactivatedScrips. Search inside Github. Von meinem iPhone gesendet Am 26.02.2014 um 23:50 schrieb Simon Wilcox sim...@simonwilcox.co.uk: I think I have found the culprit - there's a load of Global Scrips (probably hangovers from our original 3.x install, we're now

Re: [rt-users] Problem with custom lifecycle

not very familiar with RT's extension mechanisms, should I expect something targeting 3.x to work seamlessly on 4.x ? Simon. On 27/02/2014 07:13, Torsten Brumm wrote: Try RT-Extension-QueueDeactivatedScrips. Search inside Github. -- RT Training London, March 19-20 and Dallas May 20-21

Re: [rt-users] RT4 asset tracker

Use the git, it is the latest for 3.8 Von meinem iPhone gesendet Am 15.09.2011 um 15:57 schrieb Aaron Zuercher aaron.techge...@gmail.com: Thanks, I'll stick with 3.8 for now. Where is the latest code for AT? I've seen a google code page and a github page and I'm not sure where the most

Re: [rt-users] RT-Extension-SideBySideView on 4.02

Will have a Look on it Next Week! Torsten Von meinem iPhone gesendet Am 30.08.2011 um 21:33 schrieb Shawn O'Connor ocons...@yahoo.com: I'm trying to implement the following: https://github.com/tbrumm/RT-Extension-SideBySideView It says on the website for RT 3.8

Re: [rt-users] Support Contract Client Check

Hi, This is possible, if you find a Way to Store The support Contract information. Good starting Point is Asset tracker in this Case, where you can Store The information. Based on The customfield with The Client information and a Tiny Script you can Link to The Contract and also you can Grab

Re: [rt-users] Image Linking

Yes, there is but Not Public. ASK bps for RTx-AttachmentsOnDisk Torsten Von meinem iPhone gesendet Am 23.03.2011 um 10:32 schrieb ronald higgins ronald.higg...@gmail.com: Hi RT-Users, A quick google didnt hit up any results so I am hoping some list members might have some info. Is

Re: [rt-users] Image Linking

Don't think so. Von meinem iPhone gesendet Am 23.03.2011 um 14:53 schrieb Andrea Perotti apero...@cutaway.it: Il 23/03/2011 10:36, Torsten Brumm ha scritto: Yes, there is but Not Public. ASK bps for RTx-AttachmentsOnDisk :-( Any chance that it'll be included in RT-4.0 ? cheers

Re: [rt-users] RT Archiving Tickets

There is an Extension from bps to Export attachements from db, but it is Not Open so far i Know. Von meinem iPhone gesendet Am 15.03.2011 um 12:52 schrieb ronald higgins ronald.higg...@gmail.com: Greets fellow users, We have an RT 3.8.7 Deployment running on Centos with a MySQL backend.

Re: [rt-users] Help needed with AT (Asset Tracker)

in the United Kingdom at Cambridge Business Park, Cowley Road, Cambridge, Cambridgeshire CB4 0WZ, United Kingdom. The registered number for ANT plc is 5372859 and for ANT Software Limited is 2822565. -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de

Re: [rt-users] new status not available

Status Name Too Long. Max 10 Chars. Von meinem iPhone gesendet Am 28.01.2011 um 13:58 schrieb Björn Schulz bjoern.sch...@desy.de: Hi all, my rt is a rt3.8.7 I've a problem with a new status. I've implement two new status 'certified' and 'not_certified' RT_Siteconfig: ...

Re: [rt-users] Any gotchas for load balancing RT's front end?

Hi Todd We use several webservers and an F5 in Front, it's important that you make sure The Sessions of a logged in user come to The Same Webserver. Can Sent to you our setup. Von meinem iPhone gesendet Am 28.01.2011 um 22:35 schrieb Todd Chapman t...@chaka.net: We are looking at possibly

Re: [rt-users] ShowConfigTab right shows too many Information

Hi Jesse, I think i explaned it wrong. Not Inside Tickets is the Problem, it is Inside the admin/Users/ Part. They can See all Users without the right adminusers. Sent from my phone, sorry for all typo's. Am 19.11.2010 um 18:06 schrieb Jesse Vincent je...@bestpractical.com: On Fri, Nov

Re: [rt-users] ShowConfigTab right shows too many Information

Ah, understood, so it's a Feature. Was only confused. Thanks Sent from my phone, sorry for all typo's. Am 19.11.2010 um 19:02 schrieb Jesse Vincent je...@bestpractical.com: On Fri, Nov 19, 2010 at 07:02:03PM +0100, Torsten Brumm wrote: Hi Jesse, I think i explaned it wrong

Re: [rt-users] RT and mySQL cluster?

experience running RT on top of MySQL Cluster? Feasible? Overkill? Any issues? We think that with our application we will see peaks/burts of tickets submissions. We want to be able to absorb these peaks safely. Cheers, Thierry -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de

Re: [rt-users] RT and mySQL cluster?

Sounds like a Overkill for your setup. Think MySQL Master/Slave is what you are looking for like Emmanuel Said. Torsten Sent from my phone, sorry for all typo's. Am 19.11.2010 um 22:27 schrieb Thierry Thelliez thierry.thelliez.t...@gmail.com: And to respond to Emmanuel's question about

Re: [rt-users] SideBySideView Extension install and usage questions

Hi, Pls Grab up the latest, i fixed this some days ago. Torsten Sent from my phone, sorry for all typo's. Am 03.11.2010 um 22:05 schrieb Susan McClure smccl...@rice.edu: I am using RT 3.8.8 and adding the plugin called Extension-SideBySideView. The install gives a warning when I run perl

Re: [rt-users] SideBySideView Extension install and usage questions

And Yes, you can Fund a Switch under user preferences for this. Torsten Sent from my phone, sorry for all typo's. Am 03.11.2010 um 22:05 schrieb Susan McClure smccl...@rice.edu: I am using RT 3.8.8 and adding the plugin called Extension-SideBySideView. The install gives a warning when I

Re: [rt-users] Asset Tracker 1.2.3 - Bulk loading assets?

Have a Look into the at Wiki at google Code, there you can find this. Sent from my phone, sorry for all typo's. Am 21.10.2010 um 18:43 schrieb Jeff Lucas jlu...@eagleinvsys.com: Hello. Is there a way to bulk load assets (i.e. from a comma-delimited file) into Asset Tracker? Thanks.

Re: [rt-users] RT 3.8.8, RTFM 2.4.1, Asset Tracker 1.2.3

Wait some days for New at. Sent from my phone, sorry for all typo's. Am 20.10.2010 um 21:02 schrieb Jeff Lucas jlu...@eagleinvsys.com: Hello. Get the following when running “make install” for Asset Tracker… snip Creating types...[Wed Oct 20 18:28:29 2010] [crit]: Can't

[rt-users] Problem with Approval Creation

Requested_by_Region: HQ - Head Quarter Requested_by_Name: Some Name Value: 123 Remarks: TEST ENDOFCONTENT (/opt/rt3/lib/RT/Action/CreateTickets.pm:897) Any ideas? I'm confused at the moment :-( Thanks Torsten -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC

Re: [rt-users] Problem with Approval Creation

RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Summary Searches

Have a Look in Cpan for summarybyowner from ruslan, think thats what You're Looking for. Von meinem iPhone gesendet Am 11.10.2010 um 17:08 schrieb Jason Ledford jledf...@biltmore.com: I have searched the wiki and mailing list and can’t find my answer, so if its there feel free to point me

Re: [rt-users] Slow Ticket History 3.8.8

in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT

Re: [rt-users] Slow Ticket History 3.8.8

OpenBet Support Manager justin.ha...@openbet.com On 7 Sep 2010, at 11:13, Torsten Brumm wrote: Hi Justin, just found this threat, sounds interessting. What i read so far: You have 1 quad core system with 8GB RAM, running both WEB and DB, correct? Think you should follow Raed's hints first

Re: [rt-users] Slow Ticket History 3.8.8

Support Manager justin.ha...@openbet.com On 7 Sep 2010, at 11:13, Torsten Brumm wrote: Hi Justin, just found this threat, sounds interessting. What i read so far: You have 1 quad core system with 8GB RAM, running both WEB and DB, correct? Think you should follow Raed's hints first to log

Re: [rt-users] Slow Ticket History 3.8.8

2010, at 11:13, Torsten Brumm wrote: Hi Justin, just found this threat, sounds interessting. What i read so far: You have 1 quad core system with 8GB RAM, running both WEB and DB, correct? Think you should follow Raed's hints first to log the queries generated with RT In terms of debug

Re: [rt-users] Auto Login Link in autoreply with password

()} - {$Transaction-Content()} RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT

Re: [rt-users] Auto Login Link in autoreply with password

?? 2010/8/30 Codatel Lists li...@codatel.com.au I have tried that and I get the following result. The password is blank http://rt.mydomain.com/ticket/SelfService/Display.html?id=139user=reques...@email.compass= On 30/08/2010, at 7:38 PM, Torsten Brumm wrote: Hi, looks like we didn't

Re: [rt-users] Auto Login Link in autoreply with password

={$pass} line is outside the password auto genrating script. I believe the $pass parameter has something to do with the script but it is not being understood as the line I used is not within that part of the script. On 30/08/2010, at 7:48 PM, Torsten Brumm wrote: OK, the mail sent out

Re: [rt-users] CLI create with Custom Fields again

, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] CLI create with Custom Fields again

813749831 AGES ETS GmbH AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA

Re: [rt-users] Modify spreadsheet

Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010

Re: [rt-users] Modify spreadsheet

custom fields. Roy *From:* Torsten Brumm [mailto:torsten.br...@googlemail.com] *Sent:* 25 August 2010 12:11 *To:* Raed El-Hames *Cc:* Sysadmin; rt-users@lists.bestpractical.com *Subject:* Re: [rt-users] Modify spreadsheet Oups, it is slightly outdated since 4 Years?!? 2010/8/25

Re: [rt-users] Extensions

DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] AssetTracker.

in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Changed stalled status

out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Using the Timeline Extension to help in scheduling tickets

2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Scrip assigning owner based on Subject or Body

in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Custom Fields in Scripts and Templates

Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Attaching objects from RTFM article

It is Not possible. Only Text at the moment. Am 11.08.2010 14:36 schrieb benoit plessis plessis.ben...@gmail.com: Hi, Say you have a FAQ entry with a pdf file attached, would it be possible that the include of the rtfm article in the reply also include the pdf file, and not only his name ?

Re: [rt-users] How to limit a scrip per queue

this year -- Learn how to get the most out of RT! -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!

Re: [rt-users] Batch user import?

College csab...@carthage.edu -- Carol Sabbar Director of Information Services Carthage College csab...@carthage.edu Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http

Re: [rt-users] Setting up approvals....

Minerva Networks, Inc. Cell: (650) 704-6633 Phone: (408) 240-1239 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets

Re: [rt-users] Setting RT to gather stats and bill for tickets

For Small Businesses} Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de image001.jpg Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy

Re: [rt-users] Setting RT to gather stats and bill for tickets

. -- {Blue Ivy Ltd - ICT For Small Businesses} Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de image001.jpg Discover RT's hidden secrets with RT

Re: [rt-users] I am not content with the name StealTicket

:-) 100% ack. Am 2010 8 2 16:26 schrieb Jim Tambling jim.tambl...@datatote.co.uk: Sorry if I appear to be dismissive of you remarks, but WTF!!?? People like you who try to change established methods/semantics/ways of life/etc to make them comply with their narrow-minded set of moral practices

[rt-users] Query Builder Result Page - Clickable CustomField Link

this? -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

. .$DUETIME; my $DATE = RT::Date-new( $session{'CurrentUser'} ); $DATE-Set( Format = 'unknown', Value = $DUE, Timezone = 'UTC', ); $self-TicketObj-SetDue( $DATE-ISO ); return 1; Chris Am 30.06.2010 18:44, schrieb Torsten Brumm: Hi RT Users, since we are planing our RT 3.8

[rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

values, all was fine. Now with RT 3.8 RT the user is able to enter his timezone offset for Display and RT is adding the Timezone Difference to this value. Any hints how to prevent this? or to make sure to get the correct value, entered by the user? Torsten -- MFG Torsten Brumm http

Re: [rt-users] RT Mobile for iPhone

Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

[rt-users] Help and Ideas needed for a special setup

Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Trying to get AssetTracker1.2.4b1 to work with RT3.8.7

it is placed in /opt/rt3 with Yum, it does have etc/ lib/ po/ sbin/ and share/ subdirectories in it. Any suggestion/help is greatly appreciated. Rgds, Alan From: Torsten Brumm [mailto:torsten.br...@googlemail.com] Sent: Saturday, June 19, 2010 2:28 PM

Re: [rt-users] Setting LastUpdatedBy in a scrip

-- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Setting LastUpdatedBy in a scrip

) to '( DSL- 5551212) ' For some reason the transaction still shows up *From:* Torsten Brumm torsten.br...@googlemail.com *Sent:* Saturday, June 19, 2010 11:07 AM *To:* Jason Maderios jmader...@kpu.net *Cc:* rt-users@lists.bestpractical.com *Subject:* Re: [rt-users] Setting LastUpdatedBy

Re: [rt-users] Trying to get AssetTracker1.2.4b1 to work with RT3.8.7

Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Modify Side Bar

# Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy

Re: [rt-users] 3.8.8 new install user creation error

with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] DB performance

at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

[rt-users] Problem creating Users in RT 3.8.8

password. Password has not been set. - A password was not set, so user won't be able to login. Is this a bug or do i something wrong? -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http

Re: [rt-users] Problem creating Users in RT 3.8.8

OK, found it. The initial password (current password) is password ARGH! 2010/5/16 Torsten Brumm torsten.br...@googlemail.com Hi RT Users, Developers, today i tried to create a user inside a brand new RT 3.8.8 and i found the change of Password create inside RT 3.8.8 OK, i like to create

Re: [rt-users] Filtering out unneeded info from ticket

out all the other stuff from history when they look at the ticket? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT

Re: [rt-users] Optimise database performance.

400 tickets. It takes much longer time to open the tickets around 10-15 seconds. How can I optimize it or the database? Thanks Manohar Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http

Re: [rt-users] Too many tickets in queue?

inside a f***ing fast NetApp connected by 4 x 1GB ETH to the Servers. DB is also stored inside the NetApp on several hundred disks. tob Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me

Re: [rt-users] Attachments on disk?

, Thierry Thelliez Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http

Re: [rt-users] New to Asset trkr, fails in conf optn

RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Create child or dependency ticket in a different queue?

, but thought I'd ask anyway... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy

Re: [rt-users] at_123 configure Makefile no good

, Persönlich haftende Gesellschaft: Kühne Nagel A.G., Sitz: Contern/Luxemburg, Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http

Re: [rt-users] AssetTracker 1.2.4

Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] Help with Approvals needed

and then create the Approval tickets with RT::Ticket-Create. I think a template shouldn't contain any business logic. Chris Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http

Re: [rt-users] Place a Logo on top

) how to do this? Bye Juergen Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media

Re: [rt-users] rt-mailgate: change timeout default

Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http

Re: [rt-users] rt-mailgate: change timeout default

/4/9 Bjoern Schulz bjoern.sch...@desy.de Hi Torsten, Am 09.04.2010 14:13, schrieb Torsten Brumm: Hi Björn, try at the mailgate command: --timeout=seconds I know that, but I like to change the default (180s to 360s) ;-) I don't like to change all my procmail rc's... Schönes Wochenende

Re: [rt-users] Too many tickets in queue?

, NIADS (Network Infrastructure, Authentication Directory Services) IT Services, The Iowa State University of Science and Technology Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me

Re: [rt-users] Ticket Templates

-5512 mmcgr...@carthage.edu Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy

Re: [rt-users] Can a global scrip be disabled for a given queue?

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Re: [rt-users] How do I allow ticket creation for a user

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Re: [rt-users] Show Relations

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Re: [rt-users] Show Relations

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Re: [rt-users] Hide standard fields from some users?

that this is possible with the standard rights controls. Is that accurate? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials

Re: [rt-users] Removing attachments from tickets

atossava / NO FILE ATTACHMENTS Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy

Re: [rt-users] security issue

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Re: [rt-users] Can a global scrip be disabled for a given queue?

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Re: [rt-users] How to install RT global to handel 11 accounts seperately?

Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de ___ http://lists.bestpractical.com/cgi

Re: [rt-users] How to install RT global to handel 11 accounts seperately?

secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.brumm.me http://www.elektrofeld.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http

[rt-users] Problem installing latest RT from GIT

/Metadata Database was generated on Sun, 21 Mar 2010 13:50:09 GMT GnuPG::Interface is up to date. make testdeps still shows the error. Tried later with --disable-gpg works well. So it looks like i have to disable it to get all working, correct or and error? Any ideas? -- MFG Torsten Brumm

Re: [rt-users] How to install RT global to handel 11 accounts seperately?

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Re: [rt-users] RT::iCal

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Re: [rt-users] Date Validation for a Custom Field

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Re: [rt-users] Field X changed Custom Condition?

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Re: [rt-users] Shredder

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Re: [rt-users] Rt RightsMatrix

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