Something I haven't seen mentioned yet.
An expansion of the parent/child relationship or depends on/depended on by
relationship.
If I have a parent ticket with various children, I would like to more
easily track that. Right now I can close the parent with the children still
open. If I had
Jesse Vincent wrote:
On Sun, Mar 04, 2007 at 12:40:35PM +1100, Matthew Sullivan wrote:
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of
Yes, reporting would be fine.
J.
Ole Craig wrote:
On Wed, 2007-02-28 at 16:23 -0500, Matthew Keller wrote:
Billing and accounts. O:-)
And real reporting, output to PDF or HTML, with the ability to automate
scheduled emails of reports to the pointy-haired.
Jan Korbel wrote:
Yes, reporting would be fine.
J.
Ole Craig wrote:
On Wed, 2007-02-28 at 16:23 -0500, Matthew Keller wrote:
Billing and accounts. O:-)
And real reporting, output to PDF or HTML, with the ability to automate
scheduled emails of reports to the pointy-haired.
I've got on
Users
Subject: Re: [rt-users] Google Summer of Code
At Wednesday 2/28/2007 02:29 PM, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project
On 2/28/2007 2:29 PM, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code project?
Something simpler/easier that a lot of what's been
On Mon, Mar 05, 2007 at 10:18:18AM -0500, Joe Casadonte wrote:
On 2/28/2007 2:29 PM, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
At Wednesday 2/28/2007 02:29 PM, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project?
Jesse
A few ideas-
- Remote API.
-
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project?
Worldwide replicated environment support (ie so that replication does
not break
Kenneth Marshall wrote:
On Wed, Feb 28, 2007 at 03:28:37PM -0600, John Arends wrote:
The ability to use AD (or LDAP) to hold group members.
Definitely using normal LDAP would be great, with ADLDAP support
in second. Adding full-text indexing and search capability to improve
the performance
Also a fully integrated soap (xml) interface , so php and .net systems
can talk to RT.
REST is good but soap is more of a standard.
Roy
Dmitri Tikhonov wrote:
Bob Goldstein wrote:
On Wed, 2007-02-28 at 14:29 -0500, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this
Yes, thats correct! A working SOAP or a better REST Interface!!!
On 01.03.2007 10:20 Uhr, Roy El-Hames [EMAIL PROTECTED] wrote:
Also a fully integrated soap (xml) interface , so php and .net systems
can talk to RT.
REST is good but soap is more of a standard.
Roy
Dmitri Tikhonov wrote:
On Thu, Mar 01, 2007 at 09:22:06AM +0100, Joop wrote:
Kenneth Marshall wrote:
On Wed, Feb 28, 2007 at 03:28:37PM -0600, John Arends wrote:
The ability to use AD (or LDAP) to hold group members.
Definitely using normal LDAP would be great, with ADLDAP support
in second. Adding full-text
Some of these already mentioned, and I'm sure some are not necessarily
appropriate for SoC projects. Not listed in any order:
* more reporting;
* a SOAP interface;
* Perforce integration similar to the svn integration;
* an ITIL version of RT that maps all labels and functionality to
One more I thought of is customer management and multiple contacts per
customers ,
A self service like interface where a contact for customer A should be
able to view/update all tickets by all contacts of customer A ..
I remember this coming up in the list few times with out any clean solution.
Jesse Vincent wrote:
What would you like to do/see done as part of a RT summer of code
project?
I haven't seen a project management extension mentioned.. so I'll throw
that out there. :)
Ryan
begin:vcard
fn:Ryan Fox
n:Fox;Ryan
org:The University of Findlay;Information Technology Services
Kenneth Marshall wrote:
Joop,
I saw a reference to your Oracle full-text add-in, but not the actual
patch. I know that it can be done. I was hoping for more uniform support
within RT when you use any DB that supports it. If you could send or post
the patch for Oracle again, that would be
All,
Jim Brandt wrote:
Some of these already mentioned, and I'm sure some are not necessarily
appropriate for SoC projects. Not listed in any order:
* more reporting;
* maybe a documentation project to:
- flesh out docs for the new features in 3.6.*;
- clean-up and augment the wiki;
On Wed, 28 Feb 2007, Les Mikesell wrote:
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code project?
It might take more than a summer,
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Jesse Vincent
Sent: Wednesday, February 28, 2007 11:30 AM
To: rt-Users Users
Subject: [rt-users] Google Summer of Code
{clip}
What would you like to do/see done as part of a RT summer of
code
On Thu, 2007-03-01 at 11:29 -0800, Kris Boutilier wrote:
SOAP/REST interfaces have already been mentioned. I'd really like to
see
whatever comes out of that decision leveraged to build a decent,
tightly
integrated framework for an IVR interface using Asterisk (a-la the now
obsolete
Tomasz Wlodek wrote:
On Wed, 28 Feb 2007, Les Mikesell wrote:
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project?
It might take
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
Good idea.
What would you like to do/see done as part of a RT summer of code
project?
AJAX interface would be my first thought, 3.6 went a long way
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code project?
It might take more than a summer, depending on how close-coupled you try
to make
On 2/28/2007 3:36 PM, Jay Lee wrote:
AJAX interface would be my first thought, 3.6 went a long way towards
simplifying the interface for users but I think there's still room for
improvement in the layout.
Exactly what I was thinking!
--
Regards,
joe
Joe Casadonte
[EMAIL PROTECTED]
The ability to use AD (or LDAP) to hold group members.
On Feb 28, 2007, at 1:29 PM, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
On Wed, 2007-02-28 at 14:29 -0500, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project?
A rational, extensible,
On Wed, Feb 28, 2007 at 04:43:49PM -0500, Dmitri Tikhonov wrote:
Jesse Vincent wrote:
What would you like to do/see done as part of a RT summer of code
project?
Hi Jesse,
How about improving performance for very large databases (I am talking
millions of tickets)? There are a couple
Jesse Vincent wrote:
I've recently spent some time with an RT instance running on an entirely
unoptimized MySQL 4.1 with about a million and a half tickets.
Performance was surprisingly eppy (most page loads were well under a
second).
Nice...
What kinds of performance are you seeing? And how
, February 28, 2007 4:29 PM
To: Jesse Vincent
Cc: rt-Users Users
Subject: Re: [rt-users] Google Summer of Code
The ability to use AD (or LDAP) to hold group members.
On Feb 28, 2007, at 1:29 PM, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time
Bob Goldstein wrote:
On Wed, 2007-02-28 at 14:29 -0500, Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project?
A
The ability to tie multiple email addresses to a single user, so
that I can tell RT that [EMAIL PROTECTED] and [EMAIL PROTECTED]
are the same user and mail addressed to either one ends up in the same
mailbox.
Corollaries:
* either source address should be allowed to correspond with
Jesse Vincent wrote:
What would you like to do/see done as part of a RT summer of code
project?
Hi Jesse,
How about improving performance for very large databases (I am talking
millions of tickets)? There are a couple of approaches I have been
considering:
1. Do away with dynamic policy
In order of preference:
1) Easily customizable reports.
2) Hidden approvals. (i.e. ticket is hidden until approval is given)
3) Group ownership of tickets.
The OpenNMS integration and project management suggestions are good also.
Les
--
Les Driggers ▪ Manager, Corporate IT
T 662/236-8200 ▪ F
Jesse Vincent wrote:
I'd love to submit RT to Google's Summer of Code this summer. It's
probably time to start brainstorming projects.
What would you like to do/see done as part of a RT summer of code
project?
Better RTx::Shredder integration, with some built-in useful operations
such as
Brian Gallew wrote:
Integration and clean-up of the RTx::Report(s) module. Reports are fun!
And, as previously mentioned, customizable reports.
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