RE: MayaSoft - previous versions

2014-05-16 Thread Steve Vasko
ce. Steve -Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Angus Davidson Sent: Friday, May 16, 2014 12:49 PM To: softimage@listproc.autodesk.com Subject: Re: MayaSoft - previous versions Hi All Just to say I finall

Re: MayaSoft - previous versions

2014-05-16 Thread Angus Davidson
out. > >ARRRGG!! > > > >From: Angus Davidson >Reply-To: "softimage@listproc.autodesk.com" > >Date: Wednesday 14 May 2014 at 10:26 PM >To: "softimage@listproc.autodesk.com" >Subject: Re: MayaSoft - previous versions > > >Tha

Re: MayaSoft - previous versions

2014-05-16 Thread Angus Davidson
-wac.autodesk.com times out. ARRRGG!! From: Angus Davidson Reply-To: "softimage@listproc.autodesk.com" Date: Wednesday 14 May 2014 at 10:26 PM To: "softimage@listproc.autodesk.com" Subject: Re: MayaSoft - previous versions Thanks guys. From: "Jill Ramsay (Contracto

Re: MayaSoft - previous versions

2014-05-15 Thread Martin Yara
You can only use versions that you have bought before, I didn't know of that restriction in the previous version feature. So there is no way for a new customer to legally use an old version ? Or a subscription user to use a 4 years old version ? I don't know any single company that is using the la

Re: MayaSoft - previous versions

2014-05-15 Thread Greg Punchatz
maurice >> >> Maurice Patel >> Autodesk : Tél: 514 954-7134 >> >> From: softimage-boun...@listproc.autodesk.com [mailto: >> softimage-boun...@listproc.autodesk.com] On Behalf Of Greg Punchatz >> Sent: Thursday, May 15, 2014 4:52 PM >> To: softimage@li

Re: MayaSoft - previous versions

2014-05-15 Thread Greg Punchatz
Behalf Of Greg Punchatz > Sent: Thursday, May 15, 2014 4:52 PM > To: softimage@listproc.autodesk.com > Subject: Re: MayaSoft - previous versions > > Maurice, > > What you and AD simply don't get, are that projects are never over... > The client reserves the right to say &quo

RE: MayaSoft - previous versions

2014-05-15 Thread Maurice Patel
...@listproc.autodesk.com] On Behalf Of Greg Punchatz Sent: Thursday, May 15, 2014 4:52 PM To: softimage@listproc.autodesk.com Subject: Re: MayaSoft - previous versions Maurice, What you and AD simply don't get, are that projects are never over... The client reserves the right to say "hey I

Re: MayaSoft - previous versions

2014-05-15 Thread Greg Punchatz
-boun...@listproc.autodesk.com] On Behalf Of Matt Lind > Sent: Thursday, May 15, 2014 2:44 PM > To: softimage@listproc.autodesk.com > Subject: RE: MayaSoft - previous versions > > So let me get this straight. > > We have been developing a project for 9+ years starting in Apr

RE: MayaSoft - previous versions

2014-05-15 Thread Maurice Patel
ys created and forced upon us? > > I don't think that's fair or reasonable. > > Matt > > > > > -Original Message- > From: softimage-boun...@listproc.autodesk.com > [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Maurice > Patel >

Re: MayaSoft - previous versions

2014-05-15 Thread Leoung O'Young
To add to that, I don't know of any other software from the of my head that takes away previous version of their software from you. On 15/05/2014 4:23 PM, Eric Mootz wrote: Nicely said, Matt, even though I really doubt Autodesk can understand what you /really/ mean, even in theory. I have ha

Re: MayaSoft - previous versions

2014-05-15 Thread Eric Mootz
Nicely said, Matt, even though I really doubt Autodesk can understand what you /really/ mean, even in theory. I have had a Softimage license since Softimage|3D v.3.5 and was always able to run the newest version and /whatever/ older version simultaneously... for example to exchange/port data v

RE: MayaSoft - previous versions

2014-05-15 Thread Maurice Patel
-Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Maurice Patel Sent: Thursday, May 15, 2014 7:42 AM To: softimage@listproc.autodesk.com Subject: RE: MayaSoft - previous versions Hi Leoung, No you can only hav

Re: MayaSoft - previous versions

2014-05-15 Thread Mirko Jankovic
; you can continue forward with new releases and whenever you want to still >> fire up 7.5. Technically though your 7.5 license is permanent the agreement >> is contractual >> >> maurice >> >> Maurice Patel >> Autodesk : Tél: 514 954-7134 >> >> &g

Re: MayaSoft - previous versions

2014-05-15 Thread Leoung O'Young
From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Maurice Patel Sent: Thursday, May 15, 2014 7:42 AM To: softimage@listproc.autodesk.com Subject: RE: MayaSoft - previous versions Hi Leoung, No you can only have one version per license. Sub

Re: MayaSoft - previous versions

2014-05-15 Thread Eric Turman
: > softimage-boun...@listproc.autodesk.com] On Behalf Of Maurice Patel > Sent: Thursday, May 15, 2014 7:42 AM > To: softimage@listproc.autodesk.com > Subject: RE: MayaSoft - previous versions > > Hi Leoung, > No you can only have one version per license. Subscription entitles

RE: MayaSoft - previous versions

2014-05-15 Thread Matt Lind
Original Message- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Maurice Patel Sent: Thursday, May 15, 2014 7:42 AM To: softimage@listproc.autodesk.com Subject: RE: MayaSoft - previous versions Hi Leoung, No you can only have one

RE: MayaSoft - previous versions

2014-05-15 Thread Maurice Patel
...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leoung O'Young Sent: Wednesday, May 14, 2014 6:24 PM To: softimage@listproc.autodesk.com Subject: Re: MayaSoft - previous versions Hi Maurice, Just want to be sure I gt this right, I can have versions of Softimage

RE: MayaSoft - previous versions

2014-05-15 Thread Maurice Patel
...@listproc.autodesk.com] On Behalf Of John Richard Sanchez Sent: Wednesday, May 14, 2014 9:18 PM To: XSI List to post Subject: Re: MayaSoft - previous versions Is this a new glitch? I have networked set up and can go back all the way to 2012 in both Maya and XSI. ex-si support hads great videos on on

Re: MayaSoft - previous versions

2014-05-14 Thread John Richard Sanchez
developed. >> Maurice >> >> Maurice Patel >> Autodesk : Tél: 514 954-7134 >> >> From: softimage-boun...@listproc.autodesk.com [mailto:softimage-bounces@ >> listproc.autodesk.com] On Behalf Of Matt Lind >> Sent: Wednesday, May 14, 2014 1:41 PM >>

Re: MayaSoft - previous versions

2014-05-14 Thread Leoung O'Young
ubject: RE: MayaSoft - previous versions Hello Maurice, Is there a limit how far back the license server will go in terms of supporting older versions of Softimage? We currently use 2013 SP1, but prior to that we were using Softimage 7.5 and still need to occasionally jump into 7.5 to exhume old data

Re: MayaSoft - previous versions

2014-05-14 Thread Angus Davidson
M To: "softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>" mailto:softimage@listproc.autodesk.com>> Subject: RE: MayaSoft - previous versions Hi Angus, We’re looking into what’s gone wrong in this case… I’ll update you as soon as I know. Jill From: s

RE: MayaSoft - previous versions

2014-05-14 Thread Jill Ramsay (Contractor)
esk.com Subject: Re: MayaSoft - previous versions Hi Maurice Perhaps you can explain to me. On the new ARC schools website I request a licence for an autodesk product (so I have already logged in). I get the email with the serial number, but when I install and try and register the product it s

RE: MayaSoft - previous versions

2014-05-14 Thread Maurice Patel
...@listproc.autodesk.com] On Behalf Of Angus Davidson Sent: Wednesday, May 14, 2014 3:58 PM To: softimage@listproc.autodesk.com Subject: Re: MayaSoft - previous versions Hi Maurice Perhaps you can explain to me. On the new ARC schools website I request a licence for an autodesk product (so I have

Re: MayaSoft - previous versions

2014-05-14 Thread Leendert A. Hartog
Autodesk issued me a new license tonight. I only quickly tested it with Softimage 2014 & 2015 and Maya 2015 but luckily it seems to work now. So thanks to all involved. Now I need a vacation... Greetz Leendert -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com

Re: MayaSoft - previous versions

2014-05-14 Thread Angus Davidson
;> Date: Wednesday 14 May 2014 at 9:32 PM To: "softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com>" mailto:softimage@listproc.autodesk.com>> Subject: RE: MayaSoft - previous versions Hi Matt, Any 7.5 license you have should continue to work indefinitely a

RE: MayaSoft - previous versions

2014-05-14 Thread Maurice Patel
Lind Sent: Wednesday, May 14, 2014 1:41 PM To: softimage@listproc.autodesk.com Subject: RE: MayaSoft - previous versions Hello Maurice, Is there a limit how far back the license server will go in terms of supporting older versions of Softimage? We currently use 2013 SP1, but prior to that we

RE: MayaSoft - previous versions

2014-05-14 Thread Matt Lind
to 7.5 (we have a ton of 7.5 data). Matt From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Maurice Patel Sent: Wednesday, May 14, 2014 9:49 AM To: softimage@listproc.autodesk.com Subject: RE: MayaSoft - previous versions Hi everyone

RE: MayaSoft - previous versions

2014-05-14 Thread Adam Sale
s so please bear with us > maurice > > Maurice Patel > Autodesk : Tél: 514 954-7134 > > From: softimage-boun...@listproc.autodesk.com [mailto: > softimage-boun...@listproc.autodesk.com] On Behalf Of Leoung O'Young > Sent: Wednesday, May 14, 2014 12:38 PM > To:

RE: MayaSoft - previous versions

2014-05-14 Thread Maurice Patel
...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Leoung O'Young Sent: Wednesday, May 14, 2014 12:38 PM To: softimage@listproc.autodesk.com Subject: Re: MayaSoft - previous versions I e-mailed Maurice Patel directly a few days ago regarding Softimage Maya license tra

Re: MayaSoft - previous versions

2014-05-14 Thread Leoung O'Young
I e-mailed Maurice Patel directly a few days ago regarding Softimage Maya license transfer, he suggest we should be able to use Softimage 2015 license and previous version access through the Subs center. Although I haven't gone through this process myself, too busy with other things. Leoung O

Re: MayaSoft - previous versions

2014-05-14 Thread Kandis Weiner
Hi All, I need to clarify something. Previous version support is available to both Network and Standalone licenses with subscription. Looks like the problem Leendert reported is a problem on our side that we are working to resolve as quickly as possible. I apologize for any inconvenience this h

Re: MayaSoft - previous versions

2014-05-14 Thread Leendert A. Hartog
That sounded very unfriendly. What I meant to say was: "Nope Greetz Leendert" Greetz Leendert -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com

Re: MayaSoft - previous versions

2014-05-14 Thread Leendert A. Hartog
Nope -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com

Re: MayaSoft - previous versions

2014-05-14 Thread Ciaran Moloney
Any chance you're trying to start 2014 while you already have 2015 open? On Wed, May 14, 2014 at 4:17 PM, Leendert A. Hartog wrote: > After a long struggle with the subscription center my new "Maya with > Softimage" license finally arrived today. So "happy, happy, joy, joy" (Ren > and Stimpy sty

Re: MayaSoft - previous versions

2014-05-14 Thread Eric Turman
Hmm I got mine yesterday too Leendert, and haven't had time to look at it until now...all I have available to me is my Softimage downloads, no Maya...looks like licensing is a bit messed up :-/ On Wed, May 14, 2014 at 10:56 AM, Leendert A. Hartog wrote: > I did already issue a support request (C

Re: MayaSoft - previous versions

2014-05-14 Thread Stephan Haitz
It woul be cool to get a definitive clarity about this as my reseller told me same thing: If you take the offer of the MAYA transition you cant open your old SI Versions but 2015. So Autodesk, what is it about? regards Stephan I did already issue a support request (Case ID: 09579362) of wh

Re: MayaSoft - previous versions

2014-05-14 Thread Leendert A. Hartog
I did already issue a support request (Case ID: 09579362) of which I have so far heard nothing and I am(and have been for years) on subscription... Greetz Leendert -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com

Re: MayaSoft - previous versions

2014-05-14 Thread Kandis Weiner
Hello All, For previous version support, you must be on subscription and have a network license. We recently corrected an issue with our licensing system with regards to previous version support. If you don't have access to previous versions, and you should, please go to http://knowledge.autodes

Re: MayaSoft - previous versions

2014-05-14 Thread Leendert A. Hartog
One would expect registeronce.autodesk.com to issue the correct license file? -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com

Re: MayaSoft - previous versions

2014-05-14 Thread Ben Rogall
Yep, I'm good back to SI 2012. One thing I did run into is that if you have Fabric Engine installed there is a conflict with XGen in Maya 2015 which causes a crash on starting Maya. There's a simple fix though. https://groups.google.com/forum/#!topic/CreationPlatform/9kPtpXnH9CY Ben On 5/14

Re: MayaSoft - previous versions

2014-05-14 Thread Eric Turman
Sorry Leendert, my "n" key didn't register when I typed your name :P On Wed, May 14, 2014 at 10:29 AM, Eric Turman wrote: > I think it is a mistake Leedert...but not on your end. I think that the > license is supposed to go back to 2012. AD representative want to chime in? > > > On Wed, May 14,

Re: MayaSoft - previous versions

2014-05-14 Thread Matt Morris
I'm running 2015 maya/xsi and can open previous versions ok - though I've only tested 2014sp2 so far. On 14 May 2014 16:24, Leendert A. Hartog wrote: > Yes, I am truly hoping to have made a silly mistake myself here... > > > -- > > Leendert A. Hartog AKA Hirazi Blue > Administrator NOT the own

Re: MayaSoft - previous versions

2014-05-14 Thread Adam Sale
Pleas AD.. get this right. Why does it feel like we in the soft community are constantly fighting an uphill battle at every turn? On May 14, 2014 8:24 AM, "Leendert A. Hartog" wrote: > Yes, I am truly hoping to have made a silly mistake myself here... > > -- > > Leendert A. Hartog AKA Hirazi Bl

Re: MayaSoft - previous versions

2014-05-14 Thread Eric Turman
I think it is a mistake Leedert...but not on your end. I think that the license is supposed to go back to 2012. AD representative want to chime in? On Wed, May 14, 2014 at 10:24 AM, Leendert A. Hartog wrote: > Yes, I am truly hoping to have made a silly mistake myself here... > > > -- > > Leend

Re: MayaSoft - previous versions

2014-05-14 Thread Leendert A. Hartog
Yes, I am truly hoping to have made a silly mistake myself here... -- Leendert A. Hartog AKA Hirazi Blue Administrator NOT the owner of si-community.com

Re: MayaSoft - previous versions

2014-05-14 Thread Jordi Bares
Tell me this is a mistake to this rather horrible saga, please. Jb Sent from my iPhone > On 14 May 2014, at 12:17, "Leendert A. Hartog" wrote: > > After a long struggle with the subscription center my new “Maya with > Softimage” license finally arrived today. So “happy, happy, joy, joy” (Ren