Re: [GTALUG] analog land line phone service in Toronto?

2023-03-25 Thread James Knott via talk

On 2023-03-24 23:54, Karen Lewellen via talk wrote:

1. we plugged  my phone in,, cannot see what color the jack is.
2. the connection started to distort and make me dizzy, i. e. 
aggravating the associated brain injury making such a phone needful.

So, after such an experience would you try a second jack?



This make a bit more sense.  I assume you have a standard POTS phone and 
not some special device.  The distortion could be caused by a defective 
modem, not just because it's over fibre.  As for the second jack, it 
would likely produce the same results as the first, unless it supports a 
second phone line.


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-24 Thread Karen Lewellen via talk

Steve,
The bell technician who installed that nightmare took advantage of my 
blindness by getting permission from a moving help rep that day to install 
the modem.  I had been told, by bell accessibility, that since there was a 
jack in place that

1. the jack would be used.
2. the technician knew I was blind and
3. the technician would not install anything without showing it first.
after three hours of lies I was shown this modem.
1. we plugged  my phone in,, cannot see what color the jack is.
2. the connection started to distort and make me dizzy, i. e. aggravating 
the associated brain injury making such a phone needful.

So, after such an experience would you try a second jack?

for the record, it is that modem, which apparently also provides Fibe TV 
and internet.
No, the technician did not explain why my phone did not work, he was too 
busy flirting with the help from my moving company.

after doing infrastructure damage to the walls here as well I might add.
Nature of your brain injury since you are asking in such a general way?



On Sun, 19 Mar 2023, Steve Petrie via talk wrote:




Karen,

I use Bell Fibe service for which Bell provided a Sagemcom HomeHub 4000 
modem, a large white plastic tower device. (I got the Bell technician wall 
mount my Home Hub 4000 modem).


On thes back of the Home Hub 4000 are two (2) green-coloured jacks marked as 
TEL 1 and TEL 2 (with embossed legend not easy to read).


I have an ancient Northern Telecom "Jazz" analog (land line compatible) phone 
plugged in to the TEL 1 jack on the Home Hub 4000 modem. This ancient analog 
phone works fine but sometimes it takes a few seconds for the dial tone audio 
hum to start, when I pick up the phone's handset.


You mentioned that "Bell no longer offering analog, only fiberactic which 
seems to interact with the specialty phone I use due to disability."


Two (2) questions occur to me:

Q#1: Do you have your specialty phone plugged into the TEL1 jack on a Bell 
Fibe Home Hub 4000 modem ??


Q#2: Does Bell Canada tech support explain why your specialty phone is not 
working properly through your Bell Fibe service ??


Steve Petrie

apet...@aspetrie.net


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-24 Thread Steve Petrie via talk



Karen,

I use Bell Fibe service for which Bell provided a Sagemcom HomeHub 4000 
modem, a large white plastic tower device. (I got the Bell technician 
wall mount my Home Hub 4000 modem).


On thes back of the Home Hub 4000 are two (2) green-coloured jacks 
marked as TEL 1 and TEL 2 (with embossed legend not easy to read).


I have an ancient Northern Telecom "Jazz" analog (land line compatible) 
phone plugged in to the TEL 1 jack on the Home Hub 4000 modem. This 
ancient analog phone works fine but sometimes it takes a few seconds for 
the dial tone audio hum to start, when I pick up the phone's handset.


You mentioned that "Bell no longer offering analog, only fiberactic 
which seems to interact with the specialty phone I use due to 
disability."


Two (2) questions occur to me:

Q#1: Do you have your specialty phone plugged into the TEL1 jack on a 
Bell Fibe Home Hub 4000 modem ??


Q#2: Does Bell Canada tech support explain why your specialty phone is 
not working properly through your Bell Fibe service ??


Steve Petrie

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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-20 Thread Evan Leibovitch via talk
Evan Leibovitch, Toronto Canada
@evanleibovitch / @el56


On Sun, Mar 19, 2023 at 11:49 PM Karen Lewellen via talk 
wrote:


> Certainly hope finding an HDMI video input to RCA output converter will be
> less complex.
>

Would one of these work?

https://www.amazon.ca/CYSINGC-Composite-Converter-Nintendo-Chromecast/dp/B0B1XDRWZ9/ref=sr_1_13
https://www.aliexpress.com/item/1005001547380522.html
https://www.aliexpress.com/item/1005003352572835.html


- Evan
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-20 Thread Evan Leibovitch via talk
On Sun, Mar 19, 2023 at 8:20 PM James Knott via talk 
wrote:

>
> What is so special about this phone that it can't be used with the
> emulated POTS service?  Has anyone even tried?
>

According to the original post, the answer is yes and there are problems.


> I am using the same phone I was using over 30 years ago, when it was a
> real POTS line and I see no difference on Rogers home phone.
>

"Well, it worked for me" is not very useful for problem solving.

- Evan
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Karen Lewellen via talk

That conversation is for tomorrow.
When I told the  tech what I needed he spoke of headphones.  Honestly if 
he ad shown me what he was installing instead of talking to one of the 
moving people instead, I would have told them to wait.
Certainly hope finding an HDMI video input to RCA output converter will be 
less complex.
Wanted to keep my satellite service but have too many trees here on 
Kingston Road.
Granted Fibe-TV has accessibility issues, but one option they provide is 
an apple TV 4k.  I am not buying a new set, I have production equipment 
that must connect to it.
To be honest I will likely need another work solution as well for 
interviews.



On Sun, 19 Mar 2023, Alvin Starr via talk wrote:

Have you tried asking bell to make your equipment work with their new phone 
equipment.

There are something like 75 to 100 codecs that can be used with VIOP.
It may be that Bell can configure or tune their voip ATA in your home to work 
with your specialized equipment.




On 2023-03-19 17:30, Karen Lewellen via talk wrote:

 Hi there,
 First, I am deeply sorry you are losing your landline soon.
 I do appreciate your sharing the last mile rule though.
 What bell is using fiberactic wise is a modem, in which several services
 reincorporated, not a strict analog connection into a digital box on its
 own. What Evan suggested via Teksavy may be the ticket, will find out when
 I speak to bell accessibility in the morning.
 As for accessibility mandates?
 search Bell human rights complaint you will discover that right now David
 Lepofty is fighting Bell at the federal human rights commission..over an
 issue I raised at the CRTC in 2018.  Bell knows human rights have no
 teeth in Canada, or take a very very very long time to manage change.
 Kare


 On Sun, 19 Mar 2023, D. Hugh Redelmeier via talk wrote:

> |  From: Karen Lewellen via talk 
> 
> |  Any carrier still provide this as an option?
> 
>  Probably not.  Everyone depends on Bell to provide the last mile of

>  copper.  If they don't, they don't.
> 
>  I am about to lose my copper landline.  Apparently I can keep my old

>  3rd party DSL but it will be now over a copper "dry loop".
>  Counter-intuitive to me.  So much so that I don't 100% trust that this
>  will happen.
> 
> |  I have moved, with Bell no longer offering analog, only fiberactic 
>  which seems

> |  to interact with the specialty phone I use due to disability.
> |  Thoughts?
> 
>  The specifications of the new analog port on the digital box are

>  identical to the specifications of the copper line.  So it should
>  work.
> 
>  (In your old place, all but your last mile was surely digital.)
> 
>  If it does not work, Bell should make it work for you.  They are

>  mandated to make their system accessible.  You may have to escalate
>  the problem -- I don't know.  But I would guess that you are good at
>  that.
> 
>  Many on this list are prone to try to solve tech problems, even if

>  they should be the vendor's problem.  You have experienced this
>  phenomenon.
> 
>  Perhaps the best way to present your problem to Bell is to say:

>  - this accessability aid worked before
>  - it doesn't work now
>  - please help me
> 
>  As a fall-back, ask the device manufacturer.  If they still exist,

>  they will probably tell you to buy a new model.
>  ---
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>  https://gtalug.org/mailman/listinfo/talk

>
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Karen Lewellen via talk
As stated when I raised the question, I tried it when the Bell tech 
installed this frankly modem based mess on  Wednesday the  day of my move.
Not only did it distort sound, but it cut in and out.  My edition is less 
than   two years old, although I have used the same phone for many years 
indeed, it was actually provided as a piece of adaptive technology by my 
phone  provider at the time when I was diagnosed.



On Sun, 19 Mar 2023, James Knott via talk wrote:


On 2023-03-19 17:58, Evan Leibovitch via talk wrote:


 Not quite. I was saying that Teksavvy uses different in-home router
 equipment than Bell and it might be friendlier to your analog phone.

 Having said that, I agree with Hugh that it should be Bell's problem and
 task to ensure that you're able to use your phone on their equipment.
 Rendering your existing phone non-functional on its new installation may
 be in violation of AODA.


What is so special about this phone that it can't be used with the emulated 
POTS service??? Has anyone even tried?
I am using the same phone I was using over 30 years ago, when it was a real 
POTS line and I see no difference on Rogers home phone.


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Karen Lewellen via talk
Ah, thanks for the explanation Evan.  You may be correct, especially since 
Teksavy is still supporting analogue services in general.
As for what bell is violating, because phone service falls under cRTC 
rules, its those rules they are violating.  still, if I am forthright, I 
would rather a solid solution, not a long drawn out fight.  I use the phone 
for work, with complaining not very financially rewarding smiles.

Kare



On Sun, 19 Mar 2023, Evan Leibovitch wrote:


On Sun, Mar 19, 2023 at 4:00???PM Karen Lewellen via talk 
wrote:



Evan, I did not get your post, but will go back and hunt my inbox.
Is your suggestion that techsavvy might have an emulator that might be
more friendly to my equipment?



Not quite. I was saying that Teksavvy uses different in-home router
equipment than Bell and it might be friendlier to your analog phone.

Having said that, I agree with Hugh that it should be Bell's problem and
task to ensure that you're able to use your phone on their equipment.
Rendering your existing phone non-functional on its new installation may be
in violation of AODA.

- Evan
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread James Knott via talk

On 2023-03-19 22:25, Alvin Starr via talk wrote:

There are something like 75 to 100 codecs that can be used with VIOP.


VoIP is supposed to negotiate the best CODEC available.  This is what 
enables HD Voice.


I still haven't heard what the problem is supposed to be.

https://teraquant.com/understand-media-sip-session-description-protocol/

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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Alvin Starr via talk
Have you tried asking bell to make your equipment work with their new 
phone equipment.

There are something like 75 to 100 codecs that can be used with VIOP.
It may be that Bell can configure or tune their voip ATA in your home to 
work with your specialized equipment.




On 2023-03-19 17:30, Karen Lewellen via talk wrote:

Hi there,
First, I am deeply sorry you are losing your landline soon.
I do appreciate your sharing the last mile rule though.
What bell is using fiberactic wise is a modem, in which several 
services reincorporated, not a strict analog connection into a digital 
box on its own. What Evan suggested via Teksavy may be the ticket, 
will find out when I speak to bell accessibility in the morning.

As for accessibility mandates?
search Bell human rights complaint you will discover that right now 
David Lepofty is fighting Bell at the federal human rights 
commission..over an issue I raised at the CRTC in 2018.  Bell knows 
human rights have no teeth in Canada, or take a very very very long 
time to manage change.

Kare


On Sun, 19 Mar 2023, D. Hugh Redelmeier via talk wrote:


| From: Karen Lewellen via talk 

| Any carrier still provide this as an option?

Probably not.  Everyone depends on Bell to provide the last mile of
copper.  If they don't, they don't.

I am about to lose my copper landline.  Apparently I can keep my old
3rd party DSL but it will be now over a copper "dry loop".
Counter-intuitive to me.  So much so that I don't 100% trust that this
will happen.

| I have moved, with Bell no longer offering analog, only fiberactic 
which seems

| to interact with the specialty phone I use due to disability.
| Thoughts?

The specifications of the new analog port on the digital box are
identical to the specifications of the copper line.  So it should
work.

(In your old place, all but your last mile was surely digital.)

If it does not work, Bell should make it work for you.  They are
mandated to make their system accessible.  You may have to escalate
the problem -- I don't know.  But I would guess that you are good at
that.

Many on this list are prone to try to solve tech problems, even if
they should be the vendor's problem.  You have experienced this
phenomenon.

Perhaps the best way to present your problem to Bell is to say:
- this accessability aid worked before
- it doesn't work now
- please help me

As a fall-back, ask the device manufacturer.  If they still exist,
they will probably tell you to buy a new model.
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al...@netvel.net  ||

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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread James Knott via talk

On 2023-03-19 20:54, Lennart Sorensen via talk wrote:

Of course in theory it shouldn't make any difference if the conversion
from analog to digital happens in the box in your house or at the local
bell building.  Assuming of course that they implemented it the same
way in both placed, which they should, but maybe they didn't.

I have seen multiple people claim fax machines work over thair VoIP
connection, which surprised me, because I was under the impression that
they didn't.  Apparently some VoIP systems actually are fully compatible
with what the phone system has been doing at the central office and
hence work with the exact same equipment as the "analog" phone line did.
If hasn't really been that analog for decades after all.


Again, what is the problem we're trying to fix?  I have heard nothing 
about why emulated POTS won't work.  As far a FAX goes, I heard the same 
thing, but I've never seen it fail, even though I have installed VoIP 
PBX, where the customer was still using FAX.  A standard toll quality 
POTS line has a bandwidth of approximately 300 - 3500 Hz.  VoIP has no 
problem meeting that and in fact there is now "HD Voice", where VoIP is 
superior to POTS.  Again, I have worked in telecom for the past half 
century.  Until we know what the issue is, we're just guessing.


What specifically is the issue with this equipment???

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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Lennart Sorensen via talk
On Sun, Mar 19, 2023 at 05:30:53PM -0400, Karen Lewellen via talk wrote:
> First, I am deeply sorry you are losing your landline soon.
> I do appreciate your sharing the last mile rule though.
> What bell is using fiberactic wise is a modem, in which several services
> reincorporated, not a strict analog connection into a digital box on its
> own. What Evan suggested via Teksavy may be the ticket, will find out when I
> speak to bell accessibility in the morning.
> As for accessibility mandates?
> search Bell human rights complaint you will discover that right now David
> Lepofty is fighting Bell at the federal human rights commission..over an
> issue I raised at the CRTC in 2018.  Bell knows human rights have no teeth
> in Canada, or take a very very very long time to manage change.

Of course in theory it shouldn't make any difference if the conversion
from analog to digital happens in the box in your house or at the local
bell building.  Assuming of course that they implemented it the same
way in both placed, which they should, but maybe they didn't.

I have seen multiple people claim fax machines work over thair VoIP
connection, which surprised me, because I was under the impression that
they didn't.  Apparently some VoIP systems actually are fully compatible
with what the phone system has been doing at the central office and
hence work with the exact same equipment as the "analog" phone line did.
If hasn't really been that analog for decades after all.

-- 
Len Sorensen
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread James Knott via talk

On 2023-03-19 17:58, Evan Leibovitch via talk wrote:


Not quite. I was saying that Teksavvy uses different in-home router 
equipment than Bell and it might be friendlier to your analog phone.


Having said that, I agree with Hugh that it should be Bell's problem 
and task to ensure that you're able to use your phone on their 
equipment. Rendering your existing phone non-functional on its new 
installation may be in violation of AODA.


What is so special about this phone that it can't be used with the 
emulated POTS service?  Has anyone even tried?
I am using the same phone I was using over 30 years ago, when it was a 
real POTS line and I see no difference on Rogers home phone.


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Evan Leibovitch via talk
On Sun, Mar 19, 2023 at 4:00 PM Karen Lewellen via talk 
wrote:


> Evan, I did not get your post, but will go back and hunt my inbox.
> Is your suggestion that techsavvy might have an emulator that might be
> more friendly to my equipment?
>

Not quite. I was saying that Teksavvy uses different in-home router
equipment than Bell and it might be friendlier to your analog phone.

Having said that, I agree with Hugh that it should be Bell's problem and
task to ensure that you're able to use your phone on their equipment.
Rendering your existing phone non-functional on its new installation may be
in violation of AODA.

- Evan
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Karen Lewellen via talk

Hi there,
First, I am deeply sorry you are losing your landline soon.
I do appreciate your sharing the last mile rule though.
What bell is using fiberactic wise is a modem, in which several services 
reincorporated, not a strict analog connection into a digital box on its 
own. 
What Evan suggested via Teksavy may be the ticket, will find out when I 
speak to bell accessibility in the morning.

As for accessibility mandates?
search Bell human rights complaint you will discover that right now David 
Lepofty is fighting Bell at the federal human rights commission..over an 
issue I raised at the CRTC in 2018.  Bell knows human rights have no teeth 
in Canada, or take a very very very long time to manage change.

Kare


On Sun, 19 Mar 2023, D. Hugh Redelmeier via talk wrote:


| From: Karen Lewellen via talk 

| Any carrier still provide this as an option?

Probably not.  Everyone depends on Bell to provide the last mile of
copper.  If they don't, they don't.

I am about to lose my copper landline.  Apparently I can keep my old
3rd party DSL but it will be now over a copper "dry loop".
Counter-intuitive to me.  So much so that I don't 100% trust that this
will happen.

| I have moved, with Bell no longer offering analog, only fiberactic which seems
| to interact with the specialty phone I use due to disability.
| Thoughts?

The specifications of the new analog port on the digital box are
identical to the specifications of the copper line.  So it should
work.

(In your old place, all but your last mile was surely digital.)

If it does not work, Bell should make it work for you.  They are
mandated to make their system accessible.  You may have to escalate
the problem -- I don't know.  But I would guess that you are good at
that.

Many on this list are prone to try to solve tech problems, even if
they should be the vendor's problem.  You have experienced this
phenomenon.

Perhaps the best way to present your problem to Bell is to say:
- this accessability aid worked before
- it doesn't work now
- please help me

As a fall-back, ask the device manufacturer.  If they still exist,
they will probably tell you to buy a new model.
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Karen Lewellen via talk

Hi Evan,
I found you!
Thanks for this tip.  I did phone, and while it  may be possible, I will 
have to get permission from Bell.  It seems Teksavy can no longer add a 
new  analog customer.  You are right, the infrastructure structure is here, but Bell 
will not sell it to me.
I told a supervisor at Teksavy that I will see about a medical / human 
rights accommodation request since the infrastructure already exists.

Thanks for the tip,
Karen



On Sun, 19 Mar 2023, Evan Leibovitch wrote:


Hi Karen,

If the problem is that your new location can be served by analog but Bell
refuses to sell it, you may have luck with Teksavvy which I use for my home
landline. They wholesale the analog service from Bell for a home phone
product.

On Teksavvy's website at https://www.teksavvy.com/services/phone/ is a
Javascript applet into which you enter your postal code and reports back if
their service is available. If that doesn't work you can reach them by
phone at 1-877-779-1575
Their tech support has been pretty good for me.

Even if your new location is served only by fiber and cannot do DSL or
analog natively, Teksavvy uses different home routers from Bell, and their
offerings may provide digital-to-analog facilities that could be friendlier
to your specialized phone.

I hope they can help.

Evan Leibovitch, Toronto Canada
@evanleibovitch / @el56


On Sun, Mar 19, 2023 at 1:05???AM Karen Lewellen via talk 
wrote:


Hi folks,
Any carrier still provide this as an option?
I have moved, with Bell no longer offering analog, only fiberactic which
seems to interact with the specialty phone I use due to disability.
Thoughts?
Karen


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread James Knott via talk

On 2023-03-19 15:59, Karen Lewellen wrote:

It might be worth investigating an analog to fibe connector.
When we tried  plugging my special equipment into bell's fibe stuff 
the results were not pretty.
Can respect James's comment about the average user, but an average 
user is not managing a brain injury.

Evan, I did not get your post, but will go back and hunt my inbox.
Is your suggestion that techsavvy might have an emulator that might be 
more friendly to my equipment? 


Does your device work with a plain phone line?  Then it should work with 
an emulated POTS line.  This is from someone with a half century 
experience on the tech side of the business.  As I mentioned, I'm on 
Rogers and I have a phone jack on the back of their modem, that provides 
plain POTS service.  I would expect the same from Bell.  This is not the 
same as the VoIP services, where you have to connect an IP phone or 
adapter to a server.


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Michael Galea via talk

On 3/19/23 14:48, D. Hugh Redelmeier via talk wrote:

| From: Karen Lewellen via talk 

| Any carrier still provide this as an option?

Probably not.  Everyone depends on Bell to provide the last mile of
copper.  If they don't, they don't.

I am about to lose my copper landline.  Apparently I can keep my old
3rd party DSL but it will be now over a copper "dry loop".
Counter-intuitive to me.  So much so that I don't 100% trust that this
will happen.

Not true, when Bell came to rip out my copper, I told them they were not 
allowed to do that. After 20 minutes of talking to his supervisor he 
gave me a fiber (and new copper!).  I went dry-loop, (teksavvy ate the 
cost) and I have been completely stable.




| I have moved, with Bell no longer offering analog, only fiberactic which seems
| to interact with the specialty phone I use due to disability.
| Thoughts?

The specifications of the new analog port on the digital box are
identical to the specifications of the copper line.  So it should
work.

(In your old place, all but your last mile was surely digital.)

If it does not work, Bell should make it work for you.  They are
mandated to make their system accessible.  You may have to escalate
the problem -- I don't know.  But I would guess that you are good at
that.

Many on this list are prone to try to solve tech problems, even if
they should be the vendor's problem.  You have experienced this
phenomenon.

Perhaps the best way to present your problem to Bell is to say:
- this accessability aid worked before
- it doesn't work now
- please help me

As a fall-back, ask the device manufacturer.  If they still exist,
they will probably tell you to buy a new model.
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--
Michael Galea

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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Karen Lewellen via talk

It might be worth investigating an analog to fibe connector.
When we tried  plugging my special equipment into bell's fibe stuff the 
results were not pretty.
Can respect James's comment about the average user, but an average user 
is not managing a brain injury.

Evan, I did not get your post, but will go back and hunt my inbox.
Is your suggestion that techsavvy might have an emulator that might be 
more friendly to my equipment?




On Sun, 19 Mar 2023, James Knott via talk wrote:


On 2023-03-19 06:00, Evan Leibovitch via talk wrote:

 Even if your new location is served only by fiber and cannot do DSL or
 analog natively, Teksavvy uses different home routers from Bell, and their
 offerings may provide digital-to-analog facilities that could be
 friendlier to your specialized phone.



With Rogers, I get a single box that provides Internet, including IPTV, and 
home phone.?? I just connect my phone into a jack on the back.?? As far as 
the user is concerned, there's no difference from a regular phone line.



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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread D. Hugh Redelmeier via talk
| From: Karen Lewellen via talk 

| Any carrier still provide this as an option?

Probably not.  Everyone depends on Bell to provide the last mile of
copper.  If they don't, they don't.

I am about to lose my copper landline.  Apparently I can keep my old
3rd party DSL but it will be now over a copper "dry loop".
Counter-intuitive to me.  So much so that I don't 100% trust that this
will happen.

| I have moved, with Bell no longer offering analog, only fiberactic which seems
| to interact with the specialty phone I use due to disability.
| Thoughts?

The specifications of the new analog port on the digital box are
identical to the specifications of the copper line.  So it should
work.

(In your old place, all but your last mile was surely digital.)

If it does not work, Bell should make it work for you.  They are
mandated to make their system accessible.  You may have to escalate
the problem -- I don't know.  But I would guess that you are good at
that.

Many on this list are prone to try to solve tech problems, even if
they should be the vendor's problem.  You have experienced this
phenomenon.

Perhaps the best way to present your problem to Bell is to say:
- this accessability aid worked before
- it doesn't work now
- please help me

As a fall-back, ask the device manufacturer.  If they still exist,
they will probably tell you to buy a new model.
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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread James Knott via talk

On 2023-03-19 06:00, Evan Leibovitch via talk wrote:
Even if your new location is served only by fiber and cannot do DSL or 
analog natively, Teksavvy uses different home routers from Bell, and 
their offerings may provide digital-to-analog facilities that could be 
friendlier to your specialized phone.




With Rogers, I get a single box that provides Internet, including IPTV, 
and home phone.  I just connect my phone into a jack on the back.  As 
far as the user is concerned, there's no difference from a regular phone 
line.


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread James Knott via talk

On 2023-03-19 01:04, Karen Lewellen via talk wrote:

Hi folks,
Any carrier still provide this as an option?
I have moved, with Bell no longer offering analog, only fiberactic 
which seems to interact with the specialty phone I use due to disability.

Thoughts?
Karen


These days "POTS" is likely emulated over IP, as is my Rogers home 
phone.  Bell is doing the same with Fibe.  Third party providers might 
still have access to copper pairs, but I can't say for sure.


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Re: [GTALUG] analog land line phone service in Toronto?

2023-03-19 Thread Evan Leibovitch via talk
Hi Karen,

If the problem is that your new location can be served by analog but Bell
refuses to sell it, you may have luck with Teksavvy which I use for my home
landline. They wholesale the analog service from Bell for a home phone
product.

On Teksavvy's website at https://www.teksavvy.com/services/phone/ is a
Javascript applet into which you enter your postal code and reports back if
their service is available. If that doesn't work you can reach them by
phone at 1-877-779-1575
Their tech support has been pretty good for me.

Even if your new location is served only by fiber and cannot do DSL or
analog natively, Teksavvy uses different home routers from Bell, and their
offerings may provide digital-to-analog facilities that could be friendlier
to your specialized phone.

I hope they can help.

Evan Leibovitch, Toronto Canada
@evanleibovitch / @el56


On Sun, Mar 19, 2023 at 1:05 AM Karen Lewellen via talk 
wrote:

> Hi folks,
> Any carrier still provide this as an option?
> I have moved, with Bell no longer offering analog, only fiberactic which
> seems to interact with the specialty phone I use due to disability.
> Thoughts?
> Karen
>
>
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[GTALUG] analog land line phone service in Toronto?

2023-03-18 Thread Karen Lewellen via talk

Hi folks,
Any carrier still provide this as an option?
I have moved, with Bell no longer offering analog, only fiberactic which 
seems to interact with the specialty phone I use due to disability.

Thoughts?
Karen


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