RE: problem installing Windows 10 Fall Creator's update

[Rod Hutton via Talk]

Hi David,

Yes, this is what I did and yet Windows update still reported the presence of 
Window-Eyes 9.1 or below and 9.3.
I'm at a loss.

Thanks,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of David Moore via Talk
Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List 
Cc: David Moore 
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
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RE: problem installing Windows 10 Fall Creator's update

[David Moore via Talk]

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
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problem installing Windows 10 Fall Creator's update

[Rod Hutton via Talk]

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
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Favorites in IE 11

[Tom Fairhurst via Talk]

I just discovered today that my favorites won’t display propperly in IE 11 
using the latest version ofWindow-Eyes. I have never had this problem before. 
How can I refresh them. For those of you who are transitioning to JAWS, they 
won’t display there either. I am using Window 7 64-bit Pro. 
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Re: help and info

[Larry Higgins via Talk]

Bernie, I'm  really glad to hear of your success. You might try looking 
in your temp folder for the installation file. That has worked for me 
from time to time. That is something that most of us, including me some 
times forget to check when looking for such files.



Good luck,

Larry

On 10/18/2017 11:05 AM, Bernie Perella via Talk wrote:

Hi Larry,  Actually, I had been running WE for office and each of the
download files I still have were for We for office.  I am not sure how
to get the WE for office complete install.  However, thanks to those on
this list, I diduse the We control panel and asked to check for
updates.  Sure enough I got the message that WE 9.5.4 was available and
so I have just installed it.  Strange thing, though, I can't find the
download in my downloads folder. Anyone on this list have an idea where
the download file might be hiding.


On 10/17/2017 10:09 PM, Larry Higgins via Talk wrote:

Bernie, Have you considered downloading the WE for Office program, and
just starting over, more or less? That might give you a new lease on
life, as it pertains to Window-Eyes anyway.


Just a thought,


Larry


On 10/17/2017 8:54 PM, Rod Hutton via Talk wrote:

Hi Bernie,

Some time back, even those of us who had a full install of 9.5.4 had
to upgrae to a new version with the same number due to the fact that
the software certificate had expired.
I assume that your version of 9.2 would have the same certificate and
so this would explain the error message.
At this point, your best solution is to move to NVDA, just as I have
when Window-Eyes doesn't work for me.

Best,

Rod

-Original Message-
From: Talk
[mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On
Behalf Of Bernie Perella via Talk
Sent: October 17, 2017 4:33 PM
To: talk@lists.window-eyes.com
Cc: Bernie Perella 
Subject: help and info

Hi,  I have a Toshiba Satellite 2 in 1 laptop running the latest version
of Windows and WE 9.5.4.  Sometime ago, my system began to be more
unstable and I was having a number of issues with WE. After researching
the issue, I concluded that my computer had a virus or a piece of
malfunctioning hardware.  After exhausting as many possible solutions
that I knew, I finally did a Windows reset during which many apps,
including WE were uninstalled.  After the reset, I tried using the
downloaded file for WE 9.2 but when I tried to eecute it, I got an error
indicating that the certificate was blocked by an administrator.  I have
an admin account on my system so I am not sure who the administrator
would be.  In the meantime, I used Narrator only to discover that things
hadn't improved very much.  I contacted the MS disabilities desk and
after much discussion, they advised that I do a windows repair. they
helped me through the process.  Before doing it, the MS rep attempted to
install the We 9.2 and even though the same error occurred, WE 9.2  did
install.  After the repair, when WE 9.2 starts, I get a hooking error
and the error window isn't easy to close.  I remember that this hooking
error issue was discussed but since I haven't yet restored my back
emails, I am asking for help with it and with the certificate problem.
Like many on here, I realize that the other company isn't helping very
much so thought I would tap the knowledge base on this list. Thanks in
advance. BP

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Re: help and info

[Bernie Perella via Talk]

Hi Larry,  Actually, I had been running WE for office and each of the 
download files I still have were for We for office.  I am not sure how 
to get the WE for office complete install.  However, thanks to those on 
this list, I diduse the We control panel and asked to check for 
updates.  Sure enough I got the message that WE 9.5.4 was available and 
so I have just installed it.  Strange thing, though, I can't find the 
download in my downloads folder. Anyone on this list have an idea where 
the download file might be hiding.


On 10/17/2017 10:09 PM, Larry Higgins via Talk wrote:
> Bernie, Have you considered downloading the WE for Office program, and 
> just starting over, more or less? That might give you a new lease on 
> life, as it pertains to Window-Eyes anyway.
>
>
> Just a thought,
>
>
> Larry
>
>
> On 10/17/2017 8:54 PM, Rod Hutton via Talk wrote:
>> Hi Bernie,
>>
>> Some time back, even those of us who had a full install of 9.5.4 had 
>> to upgrae to a new version with the same number due to the fact that 
>> the software certificate had expired.
>> I assume that your version of 9.2 would have the same certificate and 
>> so this would explain the error message.
>> At this point, your best solution is to move to NVDA, just as I have 
>> when Window-Eyes doesn't work for me.
>>
>> Best,
>>
>> Rod
>>
>> -Original Message-
>> From: Talk 
>> [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] On 
>> Behalf Of Bernie Perella via Talk
>> Sent: October 17, 2017 4:33 PM
>> To: talk@lists.window-eyes.com
>> Cc: Bernie Perella 
>> Subject: help and info
>>
>> Hi,  I have a Toshiba Satellite 2 in 1 laptop running the latest version
>> of Windows and WE 9.5.4.  Sometime ago, my system began to be more
>> unstable and I was having a number of issues with WE. After researching
>> the issue, I concluded that my computer had a virus or a piece of
>> malfunctioning hardware.  After exhausting as many possible solutions
>> that I knew, I finally did a Windows reset during which many apps,
>> including WE were uninstalled.  After the reset, I tried using the
>> downloaded file for WE 9.2 but when I tried to eecute it, I got an error
>> indicating that the certificate was blocked by an administrator.  I have
>> an admin account on my system so I am not sure who the administrator
>> would be.  In the meantime, I used Narrator only to discover that things
>> hadn't improved very much.  I contacted the MS disabilities desk and
>> after much discussion, they advised that I do a windows repair. they
>> helped me through the process.  Before doing it, the MS rep attempted to
>> install the We 9.2 and even though the same error occurred, WE 9.2  did
>> install.  After the repair, when WE 9.2 starts, I get a hooking error
>> and the error window isn't easy to close.  I remember that this hooking
>> error issue was discussed but since I haven't yet restored my back
>> emails, I am asking for help with it and with the certificate problem.
>> Like many on here, I realize that the other company isn't helping very
>> much so thought I would tap the knowledge base on this list. Thanks in
>> advance. BP
>>
>> ___
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>> author and do not necessarily represent those of Ai Squared.
>>
>> For membership options, visit 
>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com.
>> For subscription options, visit 
>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
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>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
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>
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RE: Window Eyes still works in Fall Creator

[Joseph Norton via Talk]

Hi:

I, too am using Windows Fall Creator's update with WE 9.5.4.  I did a fresh
install with the iso file copied to a usb stick using the universal usb
installer from pendrivelinux.com.

As for the checking for updates, Microsoft is not updating everyone all at
once.  It should happen over the next couple days.  If anyone wants to
download an iso file, try this link for a 64-bit download--it'll work for
about 22 hours from now:

https://software-download.microsoft.com/pr/Win10_1709_English_x64.iso?t=6feb
8616-5840-4baf-9388-538ff0e2201b=1508416623=553c4b56fd023b4235d149869f9b
3fb0




-Original Message-
From: Talk
[mailto:talk-bounces+joseph.norton=gmail@lists.window-eyes.com] On
Behalf Of Russ Kiehne via Talk
Sent: Wednesday, October 18, 2017 9:28 AM
To: talk@lists.window-eyes.com
Cc: Russ Kiehne 
Subject: Re: Window Eyes still works in Fall Creator

I just checked for updates and I was told my device is up to date?  How did
you do the update.  Thanks for letting us know that window eyes will work
with the update.

-Original Message-
From: loy via Talk
Sent: Tuesday, October 17, 2017 1:56 PM
To: talk@lists.window-eyes.com
Cc: loy
Subject: Window Eyes still works in Fall Creator

Just upgraded to the Windows 10 Fall Creater and Window Eyes is still
working.
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Re: help and info

[loy via Talk]

You can still get Window Eyes for Office download, but it won't have 
Eloquence or your purchased voices included.



On 10/18/2017 9:34 AM, Russ Kiehne via Talk wrote:
From the sound of things, you are out of luck on getting a window 
eyes 9.5.4 

downloadible cd download.  It looks like you'll have to use jaws or nvda.

-Original Message- From: Bernie Perella via Talk
Sent: Tuesday, October 17, 2017 2:49 PM
To: Olusegun -- Victory Associates LTD, Inc. via Talk
Cc: Bernie Perella
Subject: Re: help and info

Hi Alusegun,

Thanks for your note.  I have a

ready tried that as well.  No luck.  Two other things.  First, do you
remember when We users had to install an authorization file before
running We.  If I am not mistaken, that started with WE version 9 but I
am not sure.  I have the authorization downloads on my system but when
attempting to run them, I get the same certificate blocked error. As of
now, We is running but in the past hour or so, I have encountered a WE
error every time I try to do a search using the seartch bar in Chrome.
And, second, speaking of chrome,  I sent you a note a couple of months
ago indicating that, I like you, am gifving Android a try.  I have both
an Android phone and tablet and am making really good progress. If
things continue to go well, I will commit to it fully and will not go to
that other windows screen readere.  I wondered how you are doing. Bernie
On 10/17/2017 5:33 PM, Olusegun -- Victory Associates LTD, Inc. via Talk
wrote:

Hi Bernie:

I'm no expert, but may be this might help.  How about running the 
install as

an administrator?  To do this, find the executable file of the app in
question, in this case, Window-Eyes.  When it gets focus, don't press 
the

 yet to begin the install.  Instead, press the applications key,
arrow down to locate Run as Administrator and press .  Now 
begin the

installation process.

The above has worked for me using Windows7.  I hope it carries over to
Windows10.

Sincerely,
Olusegun
Denver, Colorado


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Re: help and info

[Russ Kiehne via Talk]

From the sound of things, you are out of luck on getting a window eyes 9.5.4 

downloadible cd download.  It looks like you'll have to use jaws or nvda.

-Original Message- 
From: Bernie Perella via Talk

Sent: Tuesday, October 17, 2017 2:49 PM
To: Olusegun -- Victory Associates LTD, Inc. via Talk
Cc: Bernie Perella
Subject: Re: help and info

Hi Alusegun,

Thanks for your note.  I have a

ready tried that as well.  No luck.  Two other things.  First, do you
remember when We users had to install an authorization file before
running We.  If I am not mistaken, that started with WE version 9 but I
am not sure.  I have the authorization downloads on my system but when
attempting to run them, I get the same certificate blocked error.  As of
now, We is running but in the past hour or so, I have encountered a WE
error every time I try to do a search using the seartch bar in Chrome.
And, second, speaking of chrome,  I sent you a note a couple of months
ago indicating that, I like you, am gifving Android a try.  I have both
an Android phone and tablet and am making really good progress.  If
things continue to go well, I will commit to it fully and will not go to
that other windows screen readere.  I wondered how you are doing.  Bernie
On 10/17/2017 5:33 PM, Olusegun -- Victory Associates LTD, Inc. via Talk
wrote:

Hi Bernie:

I'm no expert, but may be this might help.  How about running the install 
as

an administrator?  To do this, find the executable file of the app in
question, in this case, Window-Eyes.  When it gets focus, don't press the
 yet to begin the install.  Instead, press the applications key,
arrow down to locate Run as Administrator and press .  Now begin 
the

installation process.

The above has worked for me using Windows7.  I hope it carries over to
Windows10.

Sincerely,
Olusegun
Denver, Colorado


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Re: Window Eyes still works in Fall Creator

[Russ Kiehne via Talk]

I just checked for updates and I was told my device is up to date?  How did 
you do the update.  Thanks for letting us know that window eyes will work 
with the update.


-Original Message- 
From: loy via Talk

Sent: Tuesday, October 17, 2017 1:56 PM
To: talk@lists.window-eyes.com
Cc: loy
Subject: Window Eyes still works in Fall Creator

Just upgraded to the Windows 10 Fall Creater and Window Eyes is still
working.
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RE: outlook 2016 settings to open attachments

[Kurlander Richard (750000) via Talk]

Also rod everytime I open a message in outlook 2016 doesn't read at open, what 
do I do? As far as attachments I used to be able to tab to attachments from a 
message and hit the arrow keys to hear the attachments, not now. If you can and 
can call me in the states please call me if you can 2128021633 thanks.

-Original Message-
From: Talk [mailto:talk-bounces+rkurlan=schools.nyc@lists.window-eyes.com] 
On Behalf Of Rod Hutton via Talk
Sent: Tuesday, October 17, 2017 9:45 PM
To: Window-Eyes Discussion List 
Cc: Rod Hutton 
Subject: RE: outlook 2016 settings to open attachments

Hi Richard,

Assuming that the Outlook Enhance app is installed and working properly, 
Ctrl-Alt-A should bring up a Save dialog where you can save the attachment.
It's a bit tricky since pressing the Save button does bring up the browse for 
folder dialog, although it is in the background and you have to Alt-Tab to it.
I use it frequently, and even I get confused and frustrated by it, but it does 
work.

Best,

Rod

-Original Message-
From: Talk [mailto:talk-bounces+rod_hutton=hotmail@lists.window-eyes.com] 
On Behalf Of Kurlander Richard (75) via Talk
Sent: October 17, 2017 2:39 PM
To: talk@lists.window-eyes.com
Cc: Kurlander Richard (75) 
Subject: outlook 2016 settings to open attachments

Using outlook 2016 to open attachments what the  settings be? Everytime try to 
open attachment won't read. 
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Re: how to use any burn

[John Covici via Talk]

You will not be able to install it from the cd, if you could  not
install it from your downloads folder.

On Wed, 18 Oct 2017 03:40:20 -0400,
mack via Talk wrote:
> 
> i want to put my copy of the 9.5.4 w/e upgrade on a dvd using
> anyburn what are the steps to do this. the file is in my
> downloads folder, thanks
> 
> -- 
> from Mack
> 
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 cov...@ccs.covici.com
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you can get some free voices for n v d a

[mack via Talk]

i wasn't trying to offend you, just thought you had the rite to know if 
you didn't already. i use eloquence with no language switching, works 
fine. don't bring it up on the NVDA list if you decide to use it, have a 
good day.  go here http://jeff.tdrealms.com/index.php?page=NVDA


--
from Mack

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how to use any burn

[mack via Talk]

i want to put my copy of the 9.5.4 w/e upgrade on a dvd using anyburn 
what are the steps to do this. the file is in my downloads folder, thanks


--
from Mack

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Re: help and info

[David via Talk]

As already indicated, the sertificate issue likely is due to your old 
version.


Even if you run 9.54, it could be the 9.54 that was released something 
like October last year. It was in the change of January/February this 
year, the sertificate issue came up. hence, if your upgrade file is 
older than this, it would stick with old sertificates, and you will keep 
getting the message all the time.


One workaround, you want to try out. With your 9.2 version installed, 
open the WE control panel, by pressing Ctrl-Backslash. Then go to Help. 
Here scroll down to the check for updates, and hit enter. It now will 
contact the servers of former GW, and see that you are entitled for an 
upgrade, generate it for you, and let you download and install it. This 
upgrade, will be with the new sertificate in place.


At least, this worked for me, on a reinstallation of WinEyes, something 
like two months ago. So it is worth to give it a try, hoping they have 
not yet closed the upgrrading servers. It might work, long as you have 
paid your upgrades to 9.54.


For a general info to all, what is a sertificate, on the computer?

See many of the more heavy software you are running on your computer - 
like the screen reader, the anti-virus, the text editor and so forth - 
have been sertified by Microsoft. That is, they have been approved, and 
recognized the right to perform their activity, which often will go 
really deep into the Windows system itself. Such sertificates might be 
outdated, or as in the case with WinEyes, it was told that it had been 
tampered with and compromised, hence they need to get a new one. In one 
way, you could compare the sertificates with the license plate on your 
car. The plate give your car the right to run on the roads of your 
country, for a given period. They cannot be transfered to other 
vihicles, and they might only be valid for a given period of time. The 
sertificates, gives the heavy software the right to run on your 
computer. In addition they apparently serves as a guarantee for a 
Microsoft approved piece of program.


HTH

On 10/17/2017 10:32 PM, Bernie Perella via Talk wrote:
> Hi,  I have a Toshiba Satellite 2 in 1 laptop running the latest version
> of Windows and WE 9.5.4.  Sometime ago, my system began to be more
> unstable and I was having a number of issues with WE. After researching
> the issue, I concluded that my computer had a virus or a piece of
> malfunctioning hardware.  After exhausting as many possible solutions
> that I knew, I finally did a Windows reset during which many apps,
> including WE were uninstalled.  After the reset, I tried using  the
> downloaded file for WE 9.2 but when I tried to eecute it, I got an error
> indicating that the certificate was blocked by an administrator.  I have
> an admin account on my system so I am not sure who the administrator
> would be.  In the meantime, I used Narrator only to discover that things
> hadn't improved very much.  I contacted the MS disabilities desk and
> after much discussion, they advised that I do a windows repair. they
> helped me through the process.  Before doing it, the MS rep attempted to
> install the We 9.2 and even though the same error occurred, WE 9.2  did
> install.  After the repair, when WE 9.2 starts, I get a hooking error
> and the error window isn't easy to close.  I remember that this hooking
> error issue was discussed but since I haven't yet restored my back
> emails, I am asking for help with it and with the certificate problem.
> Like many on here, I realize that the other company isn't helping very
> much so thought I would tap the knowledge base on this list.  Thanks in
> advance. BP
>
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