Hello Joe,
J> Any suggestions on what I did wrong or what the issue is? Anyone else
have this issue.
Haven't heard of this happening before.
I suggest doing a backup of your working version 9 files. Then try installing
10 again over 9. If you run into the same problem, uninstall 9, insta
Hello Ian,
> I need to preserve the existing message database and apart from a
> separate copy of the messages and then doing Backup through the Tools
> menu, is there any thing I need to do?
In addition to the TB internal backup of your message database and settings, I
would do a full backup
Hello Bat People,
How do I delete unwanted fonts that show up in the HTML drop-down font list?
I assume that it is done in my template options. I want to get rid of three out
of five fonts that appear in the listing.
Thanks.
--
Best regards,
Richard mailto:newm
Hello Melissa,
Saturday, April 18, 2020, 5:51:47 AM, you wrote:
MR> file. Instantly, it went into "Not responding" mode, with the little
MR> "thinking circle" just spinning. Endlessly, it seems.
I assume you tried this more than once.
MR> I did run the maintenance option before creating
Hello Tom,
T> thank you for your assistance. When you refer to the tbk file that's the
backup files, right?
Yes, the TBK file is the Bat backup file. To prepare for moving, I would
first go to the Folder Maintenance Center and run everything. That will
compress your files and to ho
Hello Tom,
Peter's suggestions should work just fine for you.
I keep my TB data files on a separate hard drive/partition. And have gone
through the same exercise you are encountering. I usually do a backup in TB and
move the files over via the backup to keep things in sync.
If you install TB i
Hello Dwight,
Wednesday, July 24, 2019, 2:23:54 PM, you wrote:
DC> I have accidently deleted a number of messages. I don't seem to be
DC> able to move them back from my trash folder. Feeling stupid, I need
1) Mark them in the trash folder.
2) Control + V will bring up "Move to"
3) Choose de
Hello Mike,
Wednesday, May 15, 2019, 5:34:01 PM, you wrote:
MG> THANK YOU!! I have no idea why I couldn't find this on my own.
You did by asking. You are welcome.
--
Best regards,
Richardmailto:the...@newmangroup.com
===
Using Th
Hello Mike,
MG> The font on this is really too big. Is there any way I can change
MG> the font size of the account tree? I've tried the Help search but nothing
has com up.
Go to Options --> System -->Account Tree Font And you can determine the font
and size.
--
Best regards,
Richard
Hello Bat People,
I'm changing my primary email account to a new one. Is there a way to move
Templates from one account to another? (I understand sharing but I want to get
rid of the account where the templates were originally created.
Thanks.
--
Best regards,
Richard
Hello Thomas,
Monday, January 7, 2019, 6:37:24 PM, you wrote:
TF> Try this: Account / Dispatcher / New messages only
Thanks for your detailed instructions and the effort you put into send the
instructions.
The technique didn't work for "New messages only"; it brought down 400-500
messages for
Hello MFPA,
Monday, January 7, 2019, 2:04:28 PM, you wrote:
M> At Account | Properties | Transport, in the "Receive Mail" part of the
M> tab, prefix your gmail username or email address with "recent:" (no
Thanks. That didn't work.
I had "recent:" there already. I took it out. Closed down TB and
r
Hello Bat People,
I set-up a new Gmail POP3 account in TB. The Gmail account itself goes back
to 2013 and contains thousands of messages. When I ask TB to download new
messages it downloads messages going back to 2013 in batches of 450-500.
Is there a way to reset something so TB will only
Hello MFPA,
Sunday, June 24, 2018, 5:47:12 AM, you wrote:
M> Assuming you are using POP to download your messages from your Gmail
M> account, within The Bat! go to Account Options | Transport tab |
M> Receive Mail section and add "recent:" (without quotes, and with no
Thanks. That worked like a
Hello Bat People,
I have Gmail set-up as POP and functioning just fine with TB. BUT
one account is loading emails back from 2012 in batches of around
470.
How can I tell TB to load only the most recent emails . . . just as
it does with three other Gmail accounts?
Thanks.
--
B
Hello Julian,
Thursday, November 16, 2017, 1:18:21 PM, you wrote:
jlttcu> I am not sure whether you can sync with existing TB sub-folders - you
jlttcu> would need to create these in the IMAP account, and then copy across
Thanks for your thoughts.
--
Best regards,
Richard
Hello Bat People,
Anybody have a suggestion(s) as to how to most effeciently convert a
POP account to IMAP with syncing existing TB sub-folders? Or a
clear source for that information?
Thanks.
--
Best regards,
Richard mailto:the...@newmangroup.com
=
Hello Jack,
Tuesday, August 29, 2017, 12:55:23 AM, you wrote:
JSL> Wow. Thanks Richard. Your answer was one of the most informative and easily
JSL> understood answers I've had in a while. I have found that TB! tech support
via
You are welcome. I rarely actually get to make a contribution
Hello Jack,
Monday, August 28, 2017, 1:55:44 PM, you wrote:
JSL> could I restore from a 6 month old backup and search for an
JSL> email, then restore from the most current backup to bring me back
JSL> to where I was?
Basically the answer to your question is yes.
First I wo
Hello Jack,
Monday, November 28, 2016, 3:48:30 PM, you wrote:
JSL> I am considering installing A-SS but don't know whether I'm using a 32 or
64 bit
JSL> TB!. It's v6.0.12 if that helps. Do you know how to find out?
Look in "Help" "About"!
--
Best regards,
Richardmail
Hello Goos,
Wednesday, November 16, 2016, 2:01:14 PM, you wrote:
G> The problem is, I don't know (anymore) which of the two versions I
G> have. In ma program, under 'About' it states that the program is
G> registered on my name, on the other hand, I do not see the term
G> 'Pro' for the commercial
Hello Bat People,
My addressbook has slowed to a snails pace and frequently search
doesn't work.
Where is there a good discussion of TB's addressbook and how to
increase it's efficiency . . . probably by exporting and then
reimporting?
Thanks.
--
Best regards,
Rich
Hello Leonard,
Friday, December 18, 2015, 2:18:21 PM, you wrote:
LSB> MS Word or just the editor in TheBat. I always use the latter and
LSB> cannot imagine something else.
You just use the Editor in TB. When you are using that editor most of
the available Macros (like %TOFNAME) will appear
Hello Leonard,
Thursday, December 17, 2015, 9:01:06 PM, you wrote:
LSB> I have groups defined in my address book as well. When I want to
LSB> send main to a group, I light the name of the group and single
LSB> click other paper and quill icon. That brings up a new email
What you seem to be do
Hello Leonard,
Thursday, December 17, 2015, 2:48:29 PM, you wrote:
LSB> It didn't work or perhaps I did not understand what you meant. I put
LSB> %TOFNAME in the body of the template for the group. When I initiated
I was not aware that there is a "group" mail function.
When I send to a group,
Hello Leonard,
Tuesday, December 15, 2015, 10:34:06 PM, you wrote:
>> %TOFNAME should do the trick.
LSB> That simple? For a group?
I certainly think so or I wouldn't have suggested it. Hope you tried
by now to see if it works or not.
--
Best regards,
Richardmailto:t
Hello Leonard,
Tuesday, December 15, 2015, 5:00:29 PM, you wrote:
LSB> the salutation in the individual messages would vary based on,
LSB> say, the first name in the address book?
%TOFNAME should do the trick.
--
Best regards,
Richardmailto:the...@newmangroup.com
===
Hello MFPA,
Saturday, November 9, 2013, 9:12:55 AM, you wrote:
M> Repeating the same actions and expecting different results is supposed
M> to be a sign of madness. But when using computers, it is not at all
M> unusual for repeated actions to sometimes throw in different outcomes.
M> Usually when
Hello MFPA,
Thursday, November 7, 2013, 7:03:37 PM, you wrote:
M> Did you close down TB! to delete the .TBN file and then re-start TB!?
M> If not, that may be why it didn't work.
I did that originally and it didn't work. I just tried it again and it
did work. You must be my lucky charm. Thanks!
--
Hello MFPA,
Thursday, November 7, 2013, 5:21:12 PM, you wrote:
M> Don't you just delete (or rename) the .tbi files, and then open The
M> Bat! and it rebuilds them?
There are no .tbi files any longer. Now there are .TBB and .TBN files.
Deleting .TBN didn't have any effect.
--
Best regards,
Richa
Hello Chris,
Wednesday, November 6, 2013, 10:29:43 AM, you wrote:
CW> I saw this thenm realized if the duplicates are Parked it doesn't
CW> delete them, nor comment on them. Check what's Parked.
Thanks, that certainly helped.
--
Best regards,
Richardmailto:the...@newm
Hello Bat People,
I have several folders with duplicates that were created by combining
versions of accounts but TB tells me it doesn't find any duplicates
and no compression of the folders is necessary.
How do you rebuild the indices that used to be called .tbi to reset
them?
--
Best re
Hello Bat People,
I reinstalled TB and changed accounts. How can I recover New Message,
Reply and Forward templates for particular directories? I guess the
other way to ask that is what files contain the New Message, Repy and
Forward templates for particular directories (rather than accounts)
Hello Scuddy,
Thursday, October 31, 2013, 5:32:16 PM, you wrote:
smn> What port are you using?
I've used 25, 26 (Verizon ISP specific), 2525 (A2Hosting specific),
and 465 with Secure SSL/TLS settings.
When I set-up another IMAP account without mirroring a POP account, it
has worked fine with
Hello Stuart,
Thursday, October 31, 2013, 1:03:03 PM, you wrote:
SC> Is the Authentication for SMTP set?
Yes as perform SMTP Authencication (RFC 2425)
SC> Using Same User name and password?
While the user name and password are the same. I have it set to "use
specific settings" with the same info
Hello Bat Users,
I just changed two accounts over to IMAP at my ISPs suggestion. I
receive messages just fine but I can not send any. My SMTP settings
are exactly the same as they were with as a POP account but the send
button is totally dead when I want to send a message.
I'm using TB
Hello Jack,
Saturday, May 18, 2013, 8:20:23 PM, you wrote:
JSL> Any ideas?
It has never happened to me with restoring from a backup to a new
set-up. When restoring to an existing set-up from time to time it will
create duplicates in the addressbook. Of course, there are many of us
who feel
Hello Jack,
Tuesday, May 7, 2013, 3:47:54 PM, you wrote:
JSL> Unlocker doesn't *find* the locked files, it needs you to know
JSL> which file(s) is/are locked (addressbook.ini in your case). You
JSL> would need to right-click on addressbook.ini then click on
JSL> Unlocker from the drop-down menu. A
Hello Jack,
Monday, May 6, 2013, 4:22:28 PM, you wrote:
JSL> I too was being plagued by the same message although not from TB! I
subscribe
JSL> to Carbonite and had it set to automatically back up anything that
appeared on
Thanks for that. I use "Genie Timeline" and suspect the same thing was
h
Hello Bat People,
A few weeks ago I started to receive the following error pretty
consistently when closing TB:
"Cannot open file "D:\aBat_Data\ADDRBOOK.INI."
The process cannot access the file because it
is being us
Hello Bat People,
We recently changed from Earthlink to Verizon FIOS as our ISP. POP
email changed from downloading almost instantly to holding for 90
seconds. After I called Verizon the delay changed to 30 seconds.
This throttle seems to be aimed at TB because no such delay exists
Hello Melissa,
Wednesday, November 9, 2011, 6:33:00 PM, you wrote:
MR> Obviously, the backup file doesn't contain my mail database (backup
MR> file seems to be around 600 MB, and my mail database is nearly 2 GB).
If you check "Addressbook" as part of your backup, it will be there.
You should che
Hello Melissa,
Wednesday, November 9, 2011, 6:17:48 PM, you wrote:
MR> I'm a bit nervous about getting this right,
It is one of those TB things that will work like a charm.
--
Best regards,
Richardmailto:the...@newmangroup.com
===
Hello Leonard,
Friday, August 12, 2011, 10:07:14 AM, you wrote:
LSB> The other day I noticed the following:
LSB> When I reply (usually via f4), the reply is addressed to, for example:
I have noticed exactly the same kind of thing happening with certain
Gmail addresses when I send from my B
Hello Bat People,
How do I preserve my dictionary when updating TBI with a full MSI?
Thanks.
--
Best regards,
Richard mailto:the...@newmangroup.com
=
Using The Bat! v5.0.22.2 (ALPHA) on Windows XP6 Build 7601 Servi
Hello Bat People,
How do I preserve my dictionary when updating TBI with a full MSI?
Thanks.
--
Best regards,
Richard mailto:the...@newmangroup.com
=
Using The Bat! v5.0.22.2 (ALPHA) on Windows XP6 Build 7601 Servi
Hello Rick,
Thursday, July 28, 2011, 12:55:48 PM, you wrote:
R> Gmail doesn't always return group messages. If they are in the "sent"
R> folder that is good enough for Gmail. I don't get my messages in some
R> groups and in others they ALL appear,
Thanks. I was seeing them in Users but not Bet
Hello Roelof,
Thursday, July 28, 2011, 11:36:11 AM, you wrote:
RO> It's arriving just fine. And I checked your settings for the
RO> beta-list and there's no reason whatsoever that it should block
RO> your messages.
Okey dokey. I just did a test to that group and will await the
results. The
Hello Bat People,
This is just a test of my posts . . . which aren't getting to the
beta group.
--
Best regards,
Richard mailto:newmangroup@gmail.com
=
Using The Bat! v5.0.20.1 on Windows XP6 Build 7601 Servic
Hello Bat People,
The Mark Read macro has have stopped working in Office Sorting again.
Confirmations?
--
Best regards,
Richard mailto:newmangroup@gmail.com
=
Using The Bat! v5.0.18.12 (BETA) on Windows 7 version
Hello Roelof,
Thursday, December 17, 2009, 10:58:35 AM, you wrote:
RO> And I guess that 'automatic checking' is enabled?
But, of course.
--
Best regards,
Richardmailto:newmangr...@gmail.com
===
Using The Bat! v4.2.13.6 ALPHA on Win
Hello Roelof,
Thursday, December 17, 2009, 10:36:04 AM, you wrote:
RO> Haven't heard of that problem before. Are you sure you've got
RO> spell checking enabled and a language selected?
Yes. Even changed languages several times and closed/opened in
new languages. No changes. F4 checks an
Hello Bat People,
Since updating to Windows 7, underlines for misspelled words have
disappeared. Is this a known bug or is there a way to fix it?
Thanks.
--
Best regards,
Richard mailto:newmangr...@gmail.com
=
Usi
Hello Bob,
Sunday, September 27, 2009, 3:55:28 PM, you wrote:
BR> Go to Tools - Preferences. That opens a window, with various
BR> categories on the left. One is "Message List" (with several
Thanks Bob. I missed that one.
--
Best regards,
Richardmailto:newman
Hello Bat People,
Where do you set the font size for the message list?
Thanks.
--
Best regards,
Richard mailto:newmangr...@gmail.com
=
Using The Bat! v4.2.10.1 on Windows XP5 Build 2600 Service Pack 3
__
Hello Tim,
Friday, January 30, 2009, 7:07:11 PM, you wrote:
TH> I don't know if this has anything to do with the v4.1.11 or not?
No problem here. And make sure you have the latest AntiSpamSniper -
3.1.0.5.
--
Best regards,
Richardmailto:newmangr...@gmail.com
Hello MAU,
Wednesday, September 10, 2008, 6:18:10 AM, you wrote:
M> Remove AntiSpamSniper plugin and then try to delete the folders.
I did that and the common folders weren't deleted. I could
delete the junk folder and then the three copies reflected in the
common folders disappeared. But,
Hello MAU,
Tuesday, September 9, 2008, 6:38:02 AM, you wrote:
M> Got it. I have uploaded it here:
Thanks.
M> Can you right click on any of them, look at Properties and confirm
M> if they are Common folders or Accounts?
"Common Folders Preferences" is what comes up.
M> In one of your
Hello MAU,
Monday, September 8, 2008, 5:56:57 AM, you wrote:
M> Can you send me the picture you tried to send as an attachment to
M> the list?
Sent via private mail.
M> Also, do your common folders exist in your MAIL directory on disk?
No.
--
Best regards,
Richard
Hello Rick,
Sunday, September 7, 2008, 9:44:33 PM, you wrote:
RG> Do you use antispam sniper?
Good question. The answer is yes.
RG> If you ARE using that plugin, try uninstalling it and see if the
RG> folder goes away
Did that and I could eliminate the Trash folder but not the
Hello MAU,
Sunday, September 7, 2008, 7:03:37 PM, you wrote:
M> Right click on each folder and select Delete from context menu,
Delete is greyed out.
M> just hit Delete key after selecting folder in the tree.
It deleted what was a common "junk" folder and left me with a
common "trash
Hello Rick,
Sunday, September 7, 2008, 11:30:34 AM, you wrote:
R> No picture was attached
Here it is.
--
Best regards,
Richardmailto:[EMAIL PROTECTED]
===
Using The Bat! v4.0.34 on Windows XP5 Build 2600 Service Pack 3
Hello Bat People,
Attached is a picture of my folder tree with included three common
folders that only reflect a trash folder. How can I get rid of
(delete) the common folders?
Thanks.
--
Best regards,
Richard mailto:[EMAIL PROTECTED]
=
Hello Thomas,
Monday, May 19, 2008, 6:27:34 PM, you wrote:
TF> Sorry, if we are talking about Common Folders and not Virtual Folders,
TF> highlight the folder and use Folder / Delete from the main menu.
Sorry but "delete" is greyed out in Folder/Delete from the
main menu of three
Hello Thomas,
Monday, May 19, 2008, 1:21:29 PM, you wrote:
TF> I'm confused.
It seems as though I have a common "Junk Mail" folder that I
assumed was a common folder. And I have three unnamed common folders which
reflect the content of the "Junk Mail" folder along with a standard
Inbox, Ou
Hello Thomas,
Monday, May 19, 2008, 12:02:11 AM, you wrote:
RN>> How do I get rid of the three virtual folders?
TF> Right-click on the folder name and choose "delete" from the context
TF> menu.
That only deleted the contents of the common folder (Junk
Mail) but left three unname
Hello Bat People,
I recently did a clean reinstall and restore. The only "problem" I
have with the same is that I ended up with one common folder for
"Junk Mail" used by AntiSpamSniper for The Bat and three virtual
folders that point to that common junk mail folder.
How do I get rid of
Hello Avram,
Monday, October 1, 2007, 5:03:21 PM, you wrote:
SA> I have Adobe Photoshop Elements 5.0. Can anyone familiar with this
SA> software explain to me how I can use or configure the software to
SA> e-mail, using The Bat, a group of selected photographs to a group of
You have to save t
Hello Roelof,
Friday, March 23, 2007, 12:25:22 PM, you wrote:
RO> Actually I started to ask whether there were a lot of bat.tmp
Actually none.
RO> So I blamed the server.
I blamed TB because another installation of TB was behaving
differently downloading the same messages from the
Hello Roelof,
Thursday, March 22, 2007, 10:47:30 PM, you wrote:
RO> When you check at the server, are they really deleted?
How come you always (well, almost always) ask the right question.
No they really weren't deleted on the server. They are now and
then I get to see if it continues
Hello Urban,
Thursday, March 22, 2007, 6:22:49 PM, you wrote:
U> Account - Mail Messages - Delete received messages from server
That is the setting on other machines. But, this machine will still
manage to find 1,000+ messages going back a month or two.
--
Best regards,
Richard
Hi Batperson,
One of my Bat installations seems manages to download messages that
were long read and supposedly deleted from my master ISP account.
What setting am I missing when The Bat on other machines deletes
messages after download?
Thanks
--
Best regards,
Richard
Hello Roelof,
Tuesday, February 6, 2007, 6:00:43 PM, you wrote:
RO> Options -> Preferences -> Message headers -> Subject -> Edit -> Editing
Thanks for the guided tour . . . that got me to just where I
wanted to be. Your messaged is no "parked/saved" for prosterity.
RO> It looks like
Hi Batpeople,
Where, oh where, is the toggle to make drop downs saved in the
"Subject" pop-up actually pop-up as you type. Long, long ago I shut it
of and can't find where they moved the toggle.
Thanks.
--
Best regards,
Richard mailto:[EMAIL PROTECTED]
--
Using The B
Hello Daniel,
Friday, October 20, 2006, 6:14:29 PM, you wrote:
DR> I don't have any problems with the anti-virus.
Thanks. Your suggestion is exactly what ZoneAlarm just suggested to
me sans storing attachments in a separate/special folder. I questioned
their solution because I bought the program f
Hello MikeD,
Friday, October 20, 2006, 3:21:43 PM, you wrote:
M2> Can you selectively install from the suite? It might be interesting to
M2> install just the FW and nothing else from the suite to see of that
M2> makes any difference.
Your concept was pure genius. I turned off all ISS program
Hi Batpeople,
I can't get ZoneAlarm Internet Security Suite 6.2 to allow TB to
receive POP3 mail. I've been working on this over the past 36 hours
with ZoneAlarm to no-avail.
TB receives POP3 mail just fine when ZoneAlarm ISS is not loaded. Both
Outlook Express and Mailwasher read POP3 mail just
Hello Mark,
Saturday, February 25, 2006, 5:32:34 AM, you wrote:
MP> Since I installed this version TB! has "vanished" several times.
MP> Could it be I am the only one that has experienced this kind of
MP> behaviour?
Can't confirm here.
--
Best
Hello Alexander,
Wednesday, November 16, 2005, 11:30:13 AM, you wrote:
ASK> If I remember correct, TB's internal backup does not back up everything and
ASK> you'll lose your filters (I may be wrong).
My filters have always been restored when I backup all.
--
Best regards,
Richard
Hello Michael,
Wednesday, November 16, 2005, 10:14:27 AM, you wrote:
MR> Is there a list of the registry entries so that I don't have to
MR> hunt around for them?
Don't know. I usually just search (Find) with Regedit when I need
to do this.
MR> Where is the license number that I will need
Hello Michael,
Tuesday, November 15, 2005, 9:24:28 PM, you wrote:
MR> The problem I get is that whenever I exit (in 3.62.08, 3.62.09 and
MR> 3.62.14) I get an error. The error in the latest version is
MR> essentially the same as the earlier versions:
MR> Any suggestions?
After backing up, try
Hello Iain,
Tuesday, November 8, 2005, 9:00:19 AM, you wrote:
IDB> I have just installed the latest version of TB! However, every
IDB> time I do so, I lose my User Dictionary (UserDic.TLX) -- it is
IDB> either overwritten or deleted. Thus I lose all my approved
IDB> spellings.
This behavior h
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