subject:"\[Bug 293832\] Re\: printer prints page at wrong position, page cut"

somebody74, Serge, to exclude any problems caused by Brother's PPD file
can you set up a Generic PostScript printer? and try to print through
this queue using the original pdftops filter?

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[Bug 293832] Re: printer prints page at wrong position, page cut

somebody74, Serge, can you print all the PostScript files which are
attached to the upstream bug report

https://bugs.freedesktop.org/show_bug.cgi?id=18711

without any filtering to your printer, using one of the following
commands:

lpr -P printer -o raw file

nc -w1 printer's IP 9100  file

sudo -s
cat file  /dev/usblp0
exit

It does not matter whether you do this from Hardy or from Intrepid. It
also does not matter which driver you have set up for your print queue.

Please telll which files come out shifted and which ones OK.

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[Bug 293832] Re: printer prints page at wrong position, page cut

somebody74, Serge, if you are on Hardy, is the shift of the output the
same independent whether you print a PDF with evince or via lpr PDF
file?

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[Bug 293832] Re: printer prints page at wrong position, page cut

I have done some tests what happens when the printer-internal
configuration is wrong. On my HP LaserJet P3005 A4 paper is loaded into
the main input tray (Tray 2). In the front panel manues of the printer I
have entered that Tray 2 contains Letter paper. Then I have printed the
PostScript files attached to the Poppler bug report unfiltered, using
the command line

nc -w1 printer's IP 9100  file

They came all out leaving the last two centimeters of the page blank.
One file was shifted to the top and cut, another file was scaled down to
fit into the remaining space of the page.

So please check the front panel menus of your printer, especially the
paper sizes assigned to the trays. They must be set to what is actually
loaded into the trays.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread somebody74

Printing still does not work with the new version of pdftops. Same error
message.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Bug Watch Updater

** Changed in: poppler
   Status: Unknown = Confirmed

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[Bug 293832] Re: printer prints page at wrong position, page cut

Reported Poppler problem upstream:

https://bugs.freedesktop.org/show_bug.cgi?id=18711

But please still do the test with my second Ghostscript-based pdftops
filter.


** Changed in: poppler (Ubuntu)
Sourcepackagename: foomatic-db = poppler

** Also affects: cups (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: poppler via
   https://bugs.freedesktop.org/show_bug.cgi?id=18711
   Importance: Unknown
   Status: Unknown

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

** Changed in: cups (Ubuntu)
   Importance: Undecided = High

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[Bug 293832] Re: printer prints page at wrong position, page cut

somebody74, are you sure that you have really replaced
/usr/lib/cups/filter/pdftops by my second file?

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[Bug 293832] Re: printer prints page at wrong position, page cut

somebody74, can please activate debug logging with

cupsctl LogLevel=debug

print a job and after the job got completely processed (job disappears
or goes into Stopped state) post your /var/log/cups/error_log file
here?

Can you also look for messages containing audit in /var/log/syslog and
post them here? Try also to switch off AppArmor protection with

sudo aa-complain cupsd

After testing reactivate AppArmor with

sudo aa-enforce cupsd

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Serge van Ginderachter

I just tested both scripts, and both solve the problem for me.
I kept the second 'in production' for now. Let me know if you need more info.

Thanks for your support!

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[Bug 293832] Re: printer prints page at wrong position, page cut

Serge, great to hear that it work for you. somebody74 probably hit
another bug. We eill have to see his error_log.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-24 Thread somebody74

No, printing doesn't work at all with this replacement:

Error message:

P2POutputStream:write error

I attached the more detailed error message I got.


** Attachment added: error log
   http://launchpadlibrarian.net/19903777/error.txt

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-24 Thread Till Kamppeter

I am attaching another version. please try it.

** Attachment added: Second approach of a Ghostscript-based pdftops filter
   http://launchpadlibrarian.net/19907847/pdftops

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-23 Thread Till Kamppeter

Thank you for all the testing. It looks like that Poppler has a bug on
PDF-to-PostScript conversion.

Sending a Ghostscript-generated PDF (ps2pdf13) to CUPS produces the
problem, as CUPS converts the PDF to PostScript with its pdftops filter,
which is Poppler-based. Also the OOo generated PDF fails when converted
to PS via Poppler (evince is Poppler-based). The problem does not occur
when not using Poppler (acroread).

In Intrepid, with the new PDF-based printing workflow, all jobs get
converted to PDF (if not directly sent in PDF format by the app) to pass
them through the pdftopdf filter to do the page management (N-up,
reverse order, selected pages, manual duplex, ...). After that they have
to get converted into the native language of the printer. For PostScript
printers this job is done by the cpdftocps CUPS filter. This filter
calls CUPS' pdftops filter, so the conversion is done with Poppler.

I will post a GhostScript based replacement for CUPS' pdftops filter for
testing soon.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-23 Thread Till Kamppeter

Replace your /usr/lib/cups/filter/pdftops file by the attached one and
do not forget to make it world-executable. Then print again. Do the
pages come out correctly now?

** Attachment added: Ghostscript-based pdftops filter
   http://launchpadlibrarian.net/19888095/pdftops

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-22 Thread Serge van Ginderachter

OK. I took some openoffice document and converted it to PDF and used
that for those tests, in the following order

On hardy:
- printing lpr -P printer PDF file gave an erroneous document complaining 
on the PDF command code (ERROR NAME; typecheck  COMMAND image   OPERAND STACK; )
- created test page with ps2pdf13 and printed with lpr -P printer PDF file 
-- problem surfaces, page is moved upwarts as in Intrepid
- created test page with ps2pdf13 + extra options and printed with lpr -P 
printer PDF file -- problem surfaces, page is moved upwarts as in Intrepid
- printed my OOo generated test page with evince -- problem shows up here 
also! 
- printed y OOo generated test page with acroread -- prints is OK
As I'm using acroread more often than evince, it is possible I never noticed 
this was a problem, but I have a feeliong I did not allways have this problem 
with evince.

Please also note this is actually a problem I already had pre-hardy,
which got fixed in Hardy, and regressed now in Intrepid.

HTH

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-21 Thread Martin Pitt

A new cups package just got uploaded into intrepid-proposed and should
be available for testing in some hours. Can you please test this and
report back whether it fixes your problem?

cups (1.3.9-2ubuntu2) intrepid-proposed; urgency=low

[ Till Kamppeter ]
* debian/local/filters/cpdftocps: The cpdftocps filter did case-sensitive
checking for CUPS options to keep them away from the pstops filter. CUPS
treats such options case-insensitive, so in some cases CUPS options got
applied twice (LP: #299707).
* debian/local/filters/pdf-filters/filter/pdftoraster.cxx: Fix handling of
CMYK color space. Patch taken from upstream:

http://svn.sourceforge.jp/view/pdftoraster/trunk/src/pdftoraster.cc?root=opfcrev=850r1=848r2=850
(LP: #294671)
* debian/filters/pstopdf: Do not supply the margins from the PPD to the
ps2pdf process, as this breaks full-bleed printing and is also disturbs
the printing if PPDs have too conservative margin definitions. (LP: #282186)

[ Martin Pitt ]
* rootbackends-worldreadable.dpatch: Apply the same relaxed permission check
to cups-deviced, so that backends installed as 0744 don't disappear from
printer detecttion. This unbreaks the ipp/http and lpd detection.
(LP: #275407, Debian #503644)
* debian/rules: Install the serial backend with 0744 permissions to make it
run as root, since /dev/ttyS* are root:dialout and thus not accessible as
user lp. Thanks to Chanoch (Ken) Bloom. (part of #506181, LP: #154277)
* debian/control: Update Vcs-* for intrepid branch.

-- Martin Pitt [EMAIL PROTECTED] Fri, 21 Nov 2008 11:22:24
+0100

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[Bug 293832] Re: printer prints page at wrong position, page cut

somebody74, at first test the package from -proposed, to see whether
this perhpas already fixes the problem.

If not, do the following test:

sudo -s
mv /usr/lib/cups/filter/pdftopdf /usr/lib/cups/filter/pdftopdf.orig
cat  /usr/lib/cups/filter/pdftopdf  EOF
#!/bin/sh
cat \$6
EOF
chmod 755 /usr/lib/cups/filter/pdftopdf
exit

Note that all commands between sudo -s and exit are executed as root
(you have a prompt ending with #).

This short-circuits the pdftopdf filter. So we can see whether the
pdftopdf filter causes the shift.

Undo this change via

sudo mv /usr/lib/cups/filter/pdftopdf.orig /usr/lib/cups/filter/pdftopdf

If the pdftopdf short-circuit does not help, extract the PostScript
output in both Hardy and Intrepid, to do so, replace
/usr/lib/cups/filter/cpdftocps by the attached file. Save a copy of the
original file and make sure you make the new file world-executable.

After printing you will have a file /tmp/printout which contains the
PostScript file. Attach the two output files.

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[Bug 293832] Re: printer prints page at wrong position, page cut


** Attachment added: Patched cpdftocps, which extracts the output into the 
/tmp/printout file
   http://launchpadlibrarian.net/19833173/cpdftocps

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[Bug 293832] Re: printer prints page at wrong position, page cut

Please see https://wiki.ubuntu.com/Testing/EnableProposed for
documentation how to enable and use -proposed.

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[Bug 293832] Re: printer prints page at wrong position, page cut

Hello again,

All the following tests were done with live-cd systems:

First I tested the new cups package (1.3.9-2ubuntu3) from proposed-
sources using an intrepid live-cd, but that did not change anything.

Then I tested the short-circuit for the pdftopdf filter using the
commands Till wrote. Again that did not solve the problem.

After that I extracted the PostScript output in intrepid by the method
Till described (replacing cpdftocps). I have attached the output. I
could not do the same thing using hardy-live-system because a cpdftocps
file did not exist there. If you need this output file, please tell me
how to generate it using hardy.

Thanks for your efforts

** Attachment added: printout-intrepid
   http://launchpadlibrarian.net/19836821/printout-intrepid

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[Bug 293832] Re: printer prints page at wrong position, page cut


** Attachment added: printout using intrepid
   http://launchpadlibrarian.net/19836864/printout-intrepid

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[Bug 293832] Re: printer prints page at wrong position, page cut

On Hardy clone your print queue with the Copy function in system-
config-printer. Give the name x to the copy. Then run the commands

cupsctl FileDevice=yes
cupsctl LogLevel=debug
lpadmin -p x -v file:/tmp/printout

Then print a job on x and wait for it to finish. Then attach
/tmp/printout to this bug report.

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[Bug 293832] Re: printer prints page at wrong position, page cut

Okay, here is the printout that hardy generates

** Attachment added: printout using hardy
   http://launchpadlibrarian.net/19839573/printout-hardy

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[Bug 293832] Re: printer prints page at wrong position, page cut

Can you print PDF files with Hardy, by sending them directly to CUPS
with a command like

lpr -P printer PDF file

Can you try this also with PDFs generated by Ghostscript, especially
with the PDF resulting from

ps2pdf13 /usr/share/system-config-printer/testpage-a4.ps

and

ps2pdf13 -dAutoRotatePages=/None -dAutoFilterColorImages=false
-dNOPLATFONTS -dPARANOIDSAFER -sstdout=%stderr
-dColorImageFilter=/FlateEncode -dPDFSETTINGS=/printer
-dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 -r1200 /usr/share
/system-config-printer/testpage-a4.ps

If of these two one prints correctly and the other one not, try also
parts of all these options, to perhaps find the one which breaks it.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-21 Thread Serge van Ginderachter

marked as duplicate of my #293690 see report for more details

Just tested the -proposed update, does not fix the problem.
I'm experiencing this problem with Brother MFC 7420N
Not alle applications are affected, Firefox being the noteable exception which 
does print stuff ok.

I'm not sure which extra tests I should provide now, to help out, let me
know if you need extra info/tests.

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[Bug 293832] Re: printer prints page at wrong position, page cut

Serge van Ginderachter, if you have a Hardy box handy (or a live CD of
Hardy) then try the test which I described in my previous comment.

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[Bug 293832] Re: printer prints page at wrong position, page cut