Have you recreated the account?
You mentioned that on android it works - did it work also before disable the
plugin?
can you modify mails from android?
Regards,
Thomas
- Reply message -
From: "Daniele Borini"
To:
Subject: R: R: R: [SOGo] ActiveSync problems
Date: Wed, Nov 5, 2014 5:54
Hi Riccardo,
without access to to /tmp/rp_[masked]_dc4_21a6e764_0.data it's hard to find the
problem.
What you can try is to identify the original email with the content of
/tmp/rp_[masked]_dc4_21a6e764_0.data.
If you are able to tack down the problem to a specific mail you can then try
rephr
Riccardo, provide me the eml file. I can try to fix the xml parse error.
Regards, Thomas
Riccardo Bicelli schrieb Hi Thomas!Sure I can identify the message. If you need it can provide the .eml file from thunderbird.Doing my tests I found that, regardless of what I set in sogo.conf or in h
Received your mail with an "empty" attached. Can you please resend it, or file
a bug and attach it ... what ever you prefere ...
Thanks,
Thomas
Am Freitag, November 23, 2018 08:18 CET, "Riccardo Bicelli"
(r.bice...@gmail.com) schrieb:
Hi Thomas!Attached the message. For other problems regard
Hi Riccardo,
try the latest nightly build. It includes fixes for "inline images", "the xml
parese error", and some search improvments.
Regards,
Thomas
Am Samstag, November 24, 2018 10:15 CET, "Riccardo Bicelli"
(r.bice...@gmail.com) schrieb:
Thanks!Meanwhile I'm trying to compile with patch
Hi Marc,
what do you get in sogo.log when the problem occures?
When you delete or send a mail via the webUI, does it work there? If yes, are
you able to see these mails in Sent/Trash via EAS?
Regards,
Thoams
Am Donnerstag, März 21, 2019 09:01 CET, "Marc Patermann"
(hans.mo...@iuk.lst.niedersac
Marc,
before we continue try to recreate the EAS profile on your phone.
Regards, Thomas
Marc Patermann schrieb Thomas,thanks for your advice.Indeed the same operations did not work in the web interface.[We normally do not use it, we use Thunderbird as frontend.]on sent:"Sent is not an IMA
and using Thunderbird wiht IMAP shows all folders as expected. Android clients show all folders as well.Kind regards,CarstenAm Samstag, 23. März 2019 15:59 CET, "\"Thomas Fuehrer\"" (t...@aon.at) schrieb: Hi Carsten,I’d suggest you check first whether you can access all your
.".
Regards,
Thomas
Am Mittwoch, März 27, 2019 17:26 CET, "Marc Patermann"
(hans.mo...@iuk.lst.niedersachsen.de) schrieb:
Thomas,
Am 22.03.19 um 12:39 Uhr schrieb Thomas Führer (t...@aon.at):
> before we continue try to recreate the EAS profile on your phone.
the MDM is
Marc,
what you can do is to do some TESTS with these parameters:
SOGoEASDebugEnabled = YES;
ImapDebugEnabled = YES;
This should give all dedails in sogo.log to analyze the problem.
Check the output of
sogo-tool manage-eas listfolders... for any strange mail-folder entry.
Regards, Thomas
Ma
Hi Szabolcs,
you should try to identify the email causing the problem.
With
SOGoMaximumSyncWindowSize = 1; and
SOGoEASDebugEnabled = YES;
the client will receive only one mail per request and you should be able to find the culprit.
Regards, Thomas
Balla Szabolcs schrieb Hi,I have some
Hi Lars, have a look into bug 4659. Even if it doesn't apply it might contain some hints to debug the exception shown in your sogo.log.
Regards, Thomas
Lars Liedtke schrieb
Unfortunately this cannot be the reason, because the development box
does not have any Mails in a
Hi Alex,
try the upcoming nightly build and provide feedback.
The problem reported in bug 4853 is fixed.
Thanks, Thomas
Am Montag, Oktober 28, 2019 09:31 CET, schrieb "\"Thomas Fuehrer\""
(t...@aon.at) :
Hi Alex,
this has been already reported. See bug 0004853: No
Hi MJ,
maybe this will help you :
https://support.microsoft.com/en-us/help/3189194/how-to-disable-simplified-account-creation-in-outlook
Cheers,
Thomas
mj schrieb Hi,Recently a user came to us, asking dor help configuring her outlook with SOGo / ActiveSync.Turned out that our instruction
Hi Alex,
infos like phone number, manufacturer, device name ... are not stored anywhere
as of now.
Cheers,
Thomas
Am Sonntag, Juni 14, 2020 01:27 CEST, schrieb "Alex MacCuish"
(a...@maccuish.org.uk) :
Hi.
I'm looking to build a nice web interface for my users similar to that
provided by Exch
Hi Riccardo,
when you have 50 EAS Users using "push" you have to set WOWorkersCount to a
value larger than 50. -> Maybe 60 - 65 is a good start.
Reference:
https://sogo.nu/files/docs/SOGoInstallationGuide.html#_microsoft_enterprise_activesync_tuning
Another recommendation from my side is to remo
Riccardo,
if you suspect EAS devices to causing the load you could set
SOGoEASDebugEnabled = YES to have a closer look what is going on.
You say "currently I have 48 workers" ... Q is where is the diff to
(WOWorkersCount = 60;)? Are the processes dying? Anything in sogo.log?
Regarding memory I'
Hi, are there any errors in sogo.log?
Running sogo with
SOGoEASDebugEnabled = YES
can give more details in sogo.log
Regarding collectionid check:
sogo-tool -v manage-eas listdevices
sogo-tool -v manage-eas listfolders
Regards, Thomas
mj schrieb Hi,We're having an issue where outlook 20
Hi, the samples you provided don't really help, they just contain what is requested by OL. You have to check what is logged in sogo.log when such requests are processed.
Regards, Thomas
mj schrieb Op 10/6/20 om 8:59 PM schreef mj (li...@merit.unu.edu):> I am currently reading this > (http
after that.
>
> So I have restarted SOGo now without SOGoMaximumSyncWindowSize set and
> recreated the account for user tobias (sogo-stripped.log is attached).
> The folder Baumschule was created, but no mails in it.
>
> Regards,
> Thomas
>
> Am 04.11.2020 um 14:49 schrieb
Hi Riccardo,as it works for me I suggest to reproduce the problem with
SOGoEASDebugEnabled=YES.Then search in sogo.log for SendMail or SmartReply.
The debug info for SendMail contains the base64 encoded mail sent by the gmail
app.Regards,Thomas Original message
From: Riccardo
What you have included in your mail is the response when something is synced to
the client.
You have to search for something like this:
SendMail-1637869276951271
6762
mail%2F7bec86342c90f5594848d8c82be3
BASE64BASE64
SmartReply->MIME contains the base64 encoded stuff what is se
Hi Alessio,
I did some tests and for me it works. Can you give more detailed steps to
reproduce the problem?
Please describe (maybe with screenshots) what you mean with "... the status of
the participants disappeared ..."?
Regards,
Thomas
Am Mittwoch, August 25, 2021 15:40 CEST, schrieb "Alessio
Hi Robert,you're hitting bug 0005427.Regards, Thomas
Ursprüngliche Nachricht
Von: Robert Urban Datum: 13.11.21
22:15 (GMT+01:00) An: users@sogo.nu Betreff: [SOGo]
Activesync issue
Hi all,
I would like to ask for help.
I cannot synchronize mailbox with outlook. It is only on
Hi, what is in the log when OL starts to reload? What imap server do you use?
Thomas
- Reply message -
From: ""frm frm" (f...@gordijn.org)"
To:
Subject: [SOGo] Outlook resynchronizes and seems to loose state
Date: Tue, Apr 5, 2016 00:06
Hi,
I use the latest version of SOGo on debian,
Hi Peter,
according to the EHLO reponse the server needs authenticatin (250-AUTH=PLAIN
LOGIN).
Do you call sogo-ealarms-notify with "-p /path/to/credFile"?
Thomas
--
users@sogo.nu
https://inverse.ca/sogo/lists
Hi Peter!
I think problem occurs some where in
- (NSException *) _smtpSendData: (NSData *) mailData
toRecipients: (NSArray *) recipients
sender: (NSString *) sender
withAuthenticator: (id ) authenticator
inContext: (WOC
Hi Peter,
I still think you should specify "-p /path/to/credFile".
Can you try and do a strace while doing the test.
Regards,
Thomas
--
users@sogo.nu
https://inverse.ca/sogo/lists
Hi Nile,
verify whether you have check "Synchronize (Microsoft Enterprise ActiveSync)"
for the calendar you want to sync via EAS.
Regards,
Thomas
Am Dienstag, Dezember 19, 2017 10:44 CET, "Neil Price" (npr...@gibb.co.za)
schrieb:
> I'm using sogo 3.2.10 with active directory. Works great but
Hi Riccardo,
anyhing in sogo.log? SOGoEASDebugEnabled = YES migth help to get more info
about how eas requests are processed.
Regards,
Thomas
Am Montag, April 16, 2018 17:14 CEST, "Riccardo Bicelli" (r.bice...@gmail.com)
schrieb:
Hi,after update activesync search (from android or ios) goes t
Hi Igor,
set SOGoEASDebugEnabled = YES and check whether you get more info in sogo.log.
Regards, Thomas
Igor Almeida schrieb Hi guys,I’m new here.I’ve been using SOGo for a while now and I was just trying to configure it so I could access it as an ActiveSync Server but it doesn’t comple
3c1810[SOGoCache]> Using host(s)
'localhost' as server(s)
May 16 09:14:38 sogod [4766]: |SOGo| request took 0.010313 seconds to execute
May 16 09:14:38 sogod [4766]: 184.70.254.238 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync HTTP/1.0" 200 0/0 0.013 - - 0M
Any ideas lef
x "OPTIONS
/Microsoft-Server-ActiveSync HTTP/2.0" 200 210 "-" "Apple-iPhone10C6/1505.216”
I’m lost…. there is no info…
Igor
> On May 16, 2018, at 11:38, Thomas Führer (t...@aon.at) wrote:
>
> Igor,
> right after the "OPTIONS /SOGo/Microsoft-Server-Active
the active sync with no success.Thank you for the help.Igor> On May 16, 2018, at 12:31, Thomas Führer (t...@aon.at) wrote:> > Igor,> can you give a bit more info about your installation: OS, list the sogo/sope packages installed, ...> Regards,> Thomas> Am Mittwoch, Mai 16, 2
Hi Riccardo,
can you test with SOGoEASDebugEnabled = YES to see what the Gmail app is sending to sogo while replying.
Regards, Thomas
Riccardo Bicelli schrieb Hello,I'm struggling with activesync: in gmail app if I reply to a mail the reply is truncated or blank.Content-Type header vari
Hi Riccardo,
have a look into following bugs, they deal with messages stuck in outbox:
https://sogo.nu/bugs/view.php?id=3774
https://sogo.nu/bugs/view.php?id=4270
Regards,
Thomas
Am Montag, Juli 02, 2018 17:09 CEST, "Riccardo Bicelli" (r.bice...@gmail.com)
schrieb:
Hello,When using Activesyn
Hi Peter,
have you built and installed sogo-activesync?
Regards,
Thomas
Peter Beck schrieb forgot to mention:tried with v4.0.0 and 4.0.1, both with selfmade packages (not nightlyedition) on Debian Stretch (9.5).-- users@sogo.nuhttps://inverse.ca/sogo/lists
-- users@sogo.nuhttps://inverse
ave a look ...
Regards,
Thomas
Am Dienstag, Juli 17, 2018 10:16 CEST, "Peter Beck" (pe...@datentraeger.li)
schrieb:
On 07/16/2018 11:29 PM, Thomas Führer (t...@aon.at) wrote:
> have you built and installed sogo-activesync?
Hi Thomas,
of course sogo-activesync is also ins
Hi Floh,
you could try to get more info by using :
tcpdump -i lo -s 0 -w /tmp/dump.pcap tcp and port 2
I assume you have the sogo-activesync package properly installed.
Regards, Thomas
floh-erfu...@freenet.de schrieb Hello everybody,I'm new in SOGo. I just migrated from Zarafa + ZPus
Hi Floh,
try again after compiling/installing the ActiveSync module:
% cd SOGo/ActiveSync
% make install
Regards, Thomas
floh-erfu...@freenet.de schrieb Hello Thomas,
I downloaded the source and compiled with the configuration as following. (Sorry, I forgot to tell, which version I'm u
Hello,
this seems to be a shortcoming of Outlook in combination with EAS.
OL doesn't send anything about the follow-up flag when sending e
sendmail-request to sogo.
You can verify this yourself by setting SOGoEASDebugEnabled = YES.
You will just see the sendmail-request and nothing related to th
Hi Riccardo,
you could test the search with SOGoEASDebugEnabled = YES . This should give you
more details in sogo.log when you search for mail messages on your phone.
Search for " ..." in sogo.log.
Regarding the problem with inline images ...
Are you in the possition to test a patch? Do you comp
Hi Riccardo,
Can you search mails via the WebUI?
If there is no obvious difference between the environments you could set
ImapDebugEnabled = YES to see the IMAP commands sent and their results.
Cheers,
Thomas
Am Donnerstag, November 15, 2018 14:44 CET, "Riccardo Bicelli"
(r.bice...@gmail.com)
Hi Riccardo,
strange that there is no "UID SEARCH" in you log. You could try following
commads and compare working with non-working env.
telnet localhost 143
Trying ::1...
Connected to localhost.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDL
Hi,
please show the output of sogo-tool.. listfolders.
The value of the attribute CollectionID in the search request is translated to the imap folder with what is shown by listfolders.
Regards, Thomas
Riccardo Bicelli schrieb I tried and everything seems ok:telnet localhost 143Trying ::
Do you find the value of CollectionID (if included) in the search request in the listfolders output?
Thanks
Riccardo Bicelli schrieb Hello,on working installation:Folder Key: androidc1284692624+folder4fb4160c46a9685bcb45ad0ad2a2 Folder Name: DraftsFolder Key: androidc1284692624+folde
Hi Riccardo,
scroll down the mail ...
Mailbox
Email 0 pierfau
...
...
Is the 0 a value you changed (masked)?. As far I understand the search request
can have NO CollectionId then all folders need to be searched. If ColectionId
IS included then just this folder will be search
Hi!
Regarding " 0") I think this is a
fault/bug of the Outlook mobile app.
-> 0 is not a valid CollecitonId for sogo and results in the "Mailbox doesn't
exists: (null).
As a "fix/workaround" we could search all folders when CollectionId=0, similar
when there is no CollectionId specified.
Regar
Hi,
can you try to find out under what circumstands the CollectionId=0 is included
by the Outlook mobile app.
If there is no CollectionId in the search request the server will search all
folders. This could take longer than the client is willing to wait ... which
then could result in the error
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