Re: Uber app experience getting increasingly bad

e always been super polite, and have refunded my account with any > charges that have been applied. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Sieghard Weitzel > Sent: Tuesday, April 04, 2017 1:27 PM > To:

RE: Uber app experience getting increasingly bad

. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Rebecca Ilniski Sent: Wednesday, April 05, 2017 12:07 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad When I've reported Uber drivers

Re: Uber app experience getting increasingly bad

ys been super polite, and have refunded my account with any > charges that have been applied. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Sieghard Weitzel > Sent: Tuesday, April 04, 2017 1:27 PM > To: vipho

RE: Uber app experience getting increasingly bad

@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kramlinger, Keith G., M.D. Sent: Tuesday, April 04, 2017 8:53 PM To: 'viphone@googlegroups.com' Subject: RE: Uber app experience getting increasingly bad Hi, If the driver wouldn't take the dog, what was the refund for? You didn't

Re: Uber app experience getting increasingly bad

2017 1:46 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Don't even bother leaving them feedback. Your feedback will be sent to somebody in India who will give you a canned response and trash the feedback But yes, the app is absolutely sluggish on iOS. T

RE: Uber app experience getting increasingly bad

wed up and refused to take me. >>> -Original Message- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Jeremy Gilley >>> Sent: Tuesday, April 04, 2017 4:29 PM >>> To: viphone@googlegroups.com >>> Subjec

RE: Uber app experience getting increasingly bad

, Keith G., M.D. Sent: April-04-17 8:53 PM To: 'viphone@googlegroups.com' Subject: RE: Uber app experience getting increasingly bad Hi, If the driver wouldn't take the dog, what was the refund for? You didn't leave the dog at the side of the road, did you? -Original Message- From: viphone

Re: Uber app experience getting increasingly bad

>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Jeremy Gilley >>> Sent: Tuesday, April 04, 2017 4:29 PM >>> To: viphone@googlegroups.com >>> Subject: RE: Uber app experience getting increasingly bad >>> >

RE: Uber app experience getting increasingly bad

@googlegroups.com Subject: RE: Uber app experience getting increasingly bad As I've said before. I personally know of a couple cases where the driver has been flat out let go from Uber for not taking a guidedog. This on top of a complete refund. -Original Message- From: viphone

RE: Uber app experience getting increasingly bad

Gilley Sent: April-04-17 8:14 PM To: viphone@googlegroups.com Subject: RE: Uber app experience getting increasingly bad More then one uber driver has told me that they have gotten multiple memos about taking riders with guides and that it is aginst the law to deny them. -Original Message- From

RE: Uber app experience getting increasingly bad

it was to clarify which trip I was on that needed resolving. -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Patel Sent: April-04-17 8:00 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Sometimes

RE: Uber app experience getting increasingly bad

-04-17 7:56 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Drivers have assured me that they can, and will, be suspended for refusing to take someone with a dog guide. Can anyone verify this? On a few occasions, here in Los Angeles, I've have had

RE: Uber app experience getting increasingly bad

- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jeremy Gilley Sent: April-04-17 7:33 PM To: viphone@googlegroups.com Subject: RE: Uber app experience getting increasingly bad And I keep telling you, that I have never had that issue. Every single time I complained, I have

RE: Uber app experience getting increasingly bad

7:56 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Drivers have assured me that they can, and will, be suspended for refusing to take someone with a dog guide. Can anyone verify this? On a few occasions, here in Los Angeles, I've have had to report

Re: Uber app experience getting increasingly bad

oglegroups.com] On Behalf >> Of Jeremy Gilley >> Sent: Tuesday, April 04, 2017 4:29 PM >> To: viphone@googlegroups.com >> Subject: RE: Uber app experience getting increasingly bad >> >> Hello, >> I have always contacted uber support directly through the app. >>

Re: Uber app experience getting increasingly bad

ways been super polite, and have refunded my account with any > charges that have been applied. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Sieghard Weitzel > Sent: Tuesday, April 04, 2017 1:27 PM > To: vi

RE: Uber app experience getting increasingly bad

@googlegroups.com Subject: RE: Uber app experience getting increasingly bad Hello, I have always contacted uber support directly through the app. I have always been contacted with 24-48 hours with the issues of me reporting service animal issues. Service animal issues I mean leader dogs, seeing eye dog

Re: Uber app experience getting increasingly bad

e charge, I got refunded. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Shaf Patel > Sent: Tuesday, April 04, 2017 4:09 PM > To: viphone@googlegroups.com > Subject: Re: Uber app experience getting increasingly bad &

RE: Uber app experience getting increasingly bad

@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Patel Sent: Tuesday, April 04, 2017 4:09 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Look, I really do understand where you're coming from. But when you have an issue where a driver refuses

RE: Uber app experience getting increasingly bad

: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Tuesday, April 04, 2017 1:27 PM To: viphone@googlegroups.com Subject: RE: Uber app experience getting increasingly bad I could not find out anything as to where Uber customer service centres or call centres

RE: Uber app experience getting increasingly bad

, 2017 5:01 PM To: viphone@googlegroups.com Subject: RE: Uber app experience getting increasingly bad Hello, my name is Peggy. Anyone remember that recent funny commercial, mocking outsourced custrmer service? -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com

RE: Uber app experience getting increasingly bad

Subject: Re: Uber app experience getting increasingly bad I think it should be noted that companies may have their headquarters or head offices in the United States, but they may outsource their customer service telephone calls and assistance to third world countries that pay cents on the dollar

Re: Uber app experience getting increasingly bad

ther companies like Wind Mobile here in Canada. Victor -Original Message- From: Shaf Patel Sent: Tuesday, April 4, 2017 11:08 AM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad LOL OK. Ask your friend Google where their customer services are loc

Re: Uber app experience getting increasingly bad

rked > their sewing, glueing and doing whatever almost all were women and maybe 3 or > 4 were caucasians, the rest were all chinese immigrants. > > Regards, > Sieghard > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf

RE: Uber app experience getting increasingly bad

Subject: Re: Uber app experience getting increasingly bad Sure. https://qz.com/465613/uber-customer-complaints-from-the-us-are-increasingly-handled-in-the-philippines/ http://www.buzzfeed.com/johanabhuiyan/uber-is-building-out-a-customer-support-center-in-manila-phi On 4/4/2017 1:26 PM, Sieghard

Re: Uber app experience getting increasingly bad

er > --- > Need help accessing your account? Visit t.uber.com/contact-form > This email is a service from Uber. > [N4GQ9M-EKG3] > > Regards, > Sieghard > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Shaf Pa

RE: Uber app experience getting increasingly bad

-- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Patel Sent: Tuesday, April 4, 2017 8:08 AM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad LOL OK. Ask your friend Google where their customer services are located. I'm waitin

Re: Uber app experience getting increasingly bad

03, 2017 9:03 PM > To: viphone@googlegroups.com > Subject: Re: Uber app experience getting increasingly bad > > Uber drivers also deny guide dogs. Do your research. > > Lyft also have a phone number on their website where you can report > these kinds of issues, htlp.uber.com

Re: Uber app experience getting increasingly bad

be the case. Marie -Original Message- From: Sieghard Weitzel Sent: Monday, April 3, 2017 5:09 PM To: viphone@googlegroups.com Subject: RE: Uber app experience getting increasingly bad I am not saying I love Uber, only can use it here in Canada when I'm in Calgary since they are not yet

RE: Uber app experience getting increasingly bad

VIPhone [mailto:viphone@googlegroups.com] Sent: Tuesday, April 04, 2017 6:41 AM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Is the uber AP free on the phone? Sent from my iPhone On Apr 3, 2017, at 6:08 PM, Kerri Kosten <kerrik2...@gmail.com> wrot

Re: Uber app experience getting increasingly bad

rom: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Brent Harding >> Sent: April-03-17 3:36 PM >> To: viphone@googlegroups.com >> Subject: Re: Uber app experience getting increasingly bad >> >> In the latest upgrades, it seems like th

RE: Uber app experience getting increasingly bad

Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Andy Baracco Sent: April-04-17 12:27 AM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad i would think that the driver would need for location services on your phone

RE: Uber app experience getting increasingly bad

Subject: Re: Uber app experience getting increasingly bad Uber drivers also deny guide dogs. Do your research. Lyft also have a phone number on their website where you can report these kinds of issues, htlp.uber.com is where you need to go. The people who work at Uber customer support responding

RE: Uber app experience getting increasingly bad

- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Patel Sent: Monday, April 03, 2017 9:03 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Uber drivers also deny guide dogs. Do your research. Lyft also have a phone

Re: Uber app experience getting increasingly bad

April 03, 2017 5:00 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad I much prefer Lyft. The app is accessible, and very easy to use. It now gives you a countdown timer when your car arrives, and a countdown estimate of when you will arrive at your destination. If you ha

Re: Uber app experience getting increasingly bad

;> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>> Of Andy Baracco >>> Sent: Monday, April 03, 2017 5:00 PM >>> To: viphone@googlegroups.com >>> Subject: Re: Uber app experience getting increasingly bad >>> >>>

RE: Uber app experience getting increasingly bad

] On Behalf Of Shaf Patel Sent: Monday, April 3, 2017 6:03 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Uber drivers also deny guide dogs. Do your research. Lyft also have a phone number on their website where you can report these kinds of issues, ht

Re: Uber app experience getting increasingly bad

VO 100% of the time. >> >> -Original Message- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Andy Baracco >> Sent: Monday, April 03, 2017 5:00 PM >> To: viphone@googlegroups.com >> Subject: Re: Uber app experience gett

Re: Uber app experience getting increasingly bad

and that is indeed who I talked too. > Thanks for reading my book, but had to tell my story. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Shaf Patel > Sent: Monday, April 03, 2017 1:46 PM > To: viphone@googlegroups.c

Re: Uber app experience getting increasingly bad

ird is there an option to contact your driver before pick-up? Thanks, Marie -Original Message- From: Andy Baracco Sent: Monday, April 3, 2017 1:59 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad I much prefer Lyft. The app is accessible, and ve

RE: Uber app experience getting increasingly bad

Subject: Re: Uber app experience getting increasingly bad I much prefer Lyft. The app is accessible, and very easy to use. It now gives you a countdown timer when your car arrives, and a countdown estimate of when you will arrive at your destination. If you have some vision, or have a sighted

RE: Uber app experience getting increasingly bad

, 2017 7:20 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad I have been using Uber and very happy with the service. But I would like to try Lift sometime. First of all, do you find it difficult to have to use cash to pay for your ride and second

Re: Uber app experience getting increasingly bad

changes. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Brent Harding > Sent: April-03-17 3:36 PM > To: viphone@googlegroups.com > Subject: Re: Uber app experience getting increasingly bad > > In the latest upgrade

Re: Uber app experience getting increasingly bad

roups.com] On Behalf > Of Andy Baracco > Sent: Monday, April 03, 2017 5:00 PM > To: viphone@googlegroups.com > Subject: Re: Uber app experience getting increasingly bad > > I much prefer Lyft. The app is accessible, and very easy to use. It now > gives you a countdown timer when yo

Re: Uber app experience getting increasingly bad

your driver before pick-up? Thanks, Marie -Original Message- From: Andy Baracco Sent: Monday, April 3, 2017 1:59 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad I much prefer Lyft. The app is accessible, and very easy to use. It now gives you

RE: Uber app experience getting increasingly bad

03, 2017 5:00 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad I much prefer Lyft. The app is accessible, and very easy to use. It now gives you a countdown timer when your car arrives, and a countdown estimate of when you will arrive at your destination

RE: Uber app experience getting increasingly bad

Again, this could be each persons experiences with each platform. -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Patel Sent: Monday, April 03, 2017 5:20 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting

RE: Uber app experience getting increasingly bad

book, but had to tell my story. -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shaf Patel Sent: Monday, April 03, 2017 1:46 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad Don't even bother leaving

Re: Uber app experience getting increasingly bad

r accepts the trip > unless the ETA changes. > > -Original Message- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Brent Harding > Sent: April-03-17 3:36 PM > To: viphone@googlegroups.com > Subject: Re: Uber app experience getting in

RE: Uber app experience getting increasingly bad

at all when the driver accepts the trip unless the ETA changes. -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Brent Harding Sent: April-03-17 3:36 PM To: viphone@googlegroups.com Subject: Re: Uber app experience getting increasingly bad

Re: Uber app experience getting increasingly bad

Yes, if you have a choice, definitely use Lyft over Uber. Better customer service, more professional drivers and overall a better experience. On 4/3/2017 4:59 PM, Andy Baracco wrote: > I much prefer Lyft. The app is accessible, and very easy to use. It > now gives you a countdown timer when your

Re: Uber app experience getting increasingly bad

I much prefer Lyft. The app is accessible, and very easy to use. It now gives you a countdown timer when your car arrives, and a countdown estimate of when you will arrive at your destination. If you have some vision, or have a sighted person waiting with you, it tells you the make and color of

Re: Uber app experience getting increasingly bad

In the latest upgrades, it seems like the screen is refreshing on its own every so many seconds. It's kind of doable if you flick fast enough before the blip sound refreshes the screen, but it's not an ideal situation. - Original Message - From: "Kathy Brandt"

Re: Uber app experience getting increasingly bad

thanks for passing this info about the uber group. i'l have to join it my self. i didnt even know there was one out there. On 4/3/2017 1:50 PM, dollar...@gmail.com wrote: Hi, I just want to let you know that there is a Facebook group. It is called Blind Users of Uber and Lyft if you have a

Re: Uber app experience getting increasingly bad

Hi, I just want to let you know that there is a Facebook group. It is called Blind Users of Uber and Lyft if you have a Facebook account to join that group. They will be able to answer your questions from there. Hope this help you. Cheers, Scott Dollar Sent from my iPhone > On Apr 3,

Re: Uber app experience getting increasingly bad

Don't even bother leaving them feedback. Your feedback will be sent to somebody in India who will give you a canned response and trash the feedback But yes, the app is absolutely sluggish on iOS. There's not even a way to rate a driver after a trip accessibly unless you're actually on another