Re: Apple is not doing its job???

[Richard Turner]

Rather than replying on list. Just start forwarding all these to the moderators.
Include an explanation of why you are forwarding them.
But, I also keep reminding myself the moderation is a volunteer position, so I 
also exercise the delete option lots more these days.
Richard



>From a recent fortune cookie:
"Any day above ground is a good day."


On Dec 19, 2016, at 12:47 PM, Dianne Phelps 
> wrote:

WHERE ARE THE MODERATORS FOR THIS LIST?

Mario,

You simply need to stop now. We all have thoroughly heard your total 
frustration with whatever is going on with your phone and computer. We all know 
you are terribly unhappy. Members of this list have tried to help you, and you 
are still whining!

I have moderated lists before, and your behavior would have gotten you booted 
off my list.

You need to do something constructive like going to a sighted person who can 
straighten out your system and get it running so you might take advantage  of 
the offerings. Even I must do that from time to time. It is just the way of 
life for those of us who are blind, especially now that technology as advanced 
as it has.

I am sorry to be so upset with you, but your continued griping, complaining and 
whining have become an annoyance to all of us. You have more than made your 
point. If you can add nothing constructive to our discussions here, please 
change products and/or go elsewhere to spout such negativity. We are all 
working hard to negotiate our way through this ever changing technology, and 
you are not the only person having to work through issues. If you can't get 
things working properly for yourself, admit it and go get the help you need and 
stop these types of posts.

FINALLY, WHERE ARE OUR MODERATORS??? I shouldn't have to write something like 
this to get this thread to stop. We have all tried to help this individual see 
some reason, and he just won't stop, and he, in my not so humble opinion is 
disrupting the learning and sharing that have always gone on here. Where ever 
you are, MODERATORS, please do your job before a perfectly good list is ruined.

I am disgusted.

Dianne and Hibiscus

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Re: Apple is not doing their Job???

[Anthony Vece]

Why can't we end this thread right now! It is not solving anything. There is no 
room for temper tantrums on this list. Cut it out.


Sent from my Verizon iPhone 7!!!

> On Dec 18, 2016, at 9:23 PM, Pablo C. Morales <pablocmd2...@gmail.com> wrote:
> 
> Mario,
> Come on, don’t get mad. Just do the following exercise. How much you have 
> invested in all of these, and what are the benefits found after your 
> investment. Return on investment.
> Yes, there is people saying things that irritate you, sometimes they try to 
> muck you, but what is the real effect on you when they don’t pay your food, 
> your computer, your internet, or anything else. At the end, why their opinion 
> is so important when they are not going to provide you anything?
> Thank that the whole list say that you are right. Apple is no doing what they 
> have to do. It is going to make you taller, or skinner, or rich, or more 
> handsome?
> No right?
> So, let they say whatever they want, if what they are saying is good and 
> useable for you, then take it, if it is no. Press delete.
> If tomorrow someone found a great app that is going to help you, take care 
> and take this email. If tomorrow someone say that you are crazy or many other 
> things, just press delete. It feels so good.
> Don’t let that the opinion of others affect you so much. Your opinion about 
> your self is the most important. Whoever opinion about you, especially when 
> they have no real effect in your life, don’t worry, delete it. Do it, you 
> will see that doing it, feels so good.
>  
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mário Gabriel
> Sent: Sunday, December 18, 2016 7:21 PM
> To: viphone@googlegroups.com
> Subject: Re: Apple is not doing their Job???
>  
>
> 
>  
> 
> 
> Pablo take care of you, that I take care of myself.
> I know very well what I'm talking about.
> Some messages in the group make me laugh. And where is the problem?
> Laughing is not insulting
> But calling me troll, this is insult.
> Do you really think these people are more Educated than I am?
> I know very well with  who I'm dealing.
> I consider you a friend, but I don't need you give me advices
> take care yourself.
> cheers.
> 
> 
> 
>  
> Às 22:30 de 18/12/2016, Pablo C. Morales escreveu:
> Hi Mario,
> I don’t know what is wrong with your system, but I have the last iTunes 
> update, and the last jaws 18 update, and yes, the accessibility is really 
> good. I recommend that you uninstall iTunes and make sure that you are 
> running the last version of Jaws 18. Then reinstall iTunes. You might need to 
> download the program again from the apple web site.
> One more thing Mario that I would like to recommend. I understand your 
> frustration, however if you highlight so much over and over , it could create 
> a negative impact on your purpose. I think that your purpose is that apple 
> improve the accessibility in your devices, right?
> Ok, that target was already achieved. A lot of people understood that the 
> last IOs have some bugs that affect you as a visual impaired, and a lot of 
> people that is no visual impaired. Right here you should be happy and relax. 
> If you continue you are going to destroy everything that you have achieved.
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mário Gabriel
> Sent: Sunday, December 18, 2016 1:40 PM
> To: viphone@googlegroups.com
> Subject: Re: Apple is not doing their Job???
>  
>
> 
>  
> 
> 
> 
> Man you make me laugh
> In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
> talk  simply do not exist.
>  Does  Apple like you more than some people in the group who did not have the 
> magic of accessibility improvements in their iTunes apps?
> 
> Whatever they did, it not worked.
> And you know why? Because they did nothing.
> Keep dreaming, this is what is happening in your heads.
> Sure you still want to write to Apple and thank them for the complete 
> turnaround they made with the latest iTunes version?
> cheers.
> 
> 
> 
> 
> 
> 
>  
> Às 23:25 de 17/12/2016, englishride...@gmail.com escreveu:
> I also think we need to write to Apple and thank them for the complete 
> turnaround they made with the latest iTunes version. I haven't checked on 
> file sharing yet, but managing your iPhone's content has once more become 
> accessible. Whatever they did, it worked.
>  
>  
> Thanks,
> Ari
> 
> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
> 
> Diane. This is well-said. I’ve put off commenting about this thread because I 
> don’t

Re: Apple is not doing their Job???

[englishrider91]

OMG! I'm going to have to try backing up my VDR library using iTunes file 
sharing! I'm so glad that works again! Yay! Thanks, Sieghard, for testing 
that for us!


Thanks,
Ari

> On Dec 18, 2016, at 5:43 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Mario,
>  
> These accessibility improvements apparently exist for many of us. I am the 
> one who posted about them first and while Larry seems to have some issues, it 
> seems that everybody else seems to have the same experience as me. This also 
> seems to include both Jaws and NVDA users. The fact is that a little over a 
> months ago I received a replacement for my iPhone 6S Plus and I was at an 
> Apple Store with my laptop. I was not able to select any ringtones to sync, I 
> wanted to sync a couple of dozen apps which were all in my iTunes library to 
> my phone and I could not select them to sync. As of yesterday I am able to do 
> all of those things and since I know some people are using and have asked 
> about iTunes File Sharing, I am happy to report that it also works again just 
> fine. I easily and quickly added half a dozen MP3 files from an audio book to 
> Voice Dream Reader using iTunes file sharing and then synced them to my 
> iPhone. When I opened Voice Dream Reader the files were there.
> All of these things I was not able to do since iTunes version 12 was released 
> in September of 2015 and I suggest you check the facts before posting the 
> accessibility improvements do not exist. Maybe something with your 
> installation or combination of applications you use is causing a problem, but 
> before you laugh down at me from the high horse you are sitting on maybe give 
> it another try, perhaps you need some instructions on how to properly use it?
>  
> Best regards, merry christmas and let’s hope it will be an accessible new 
> year!
>  
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mário Gabriel
> Sent: Sunday, December 18, 2016 10:40 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple is not doing their Job???
>  
>
> 
>  
> 
> 
> 
> Man you make me laugh
> In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
> talk  simply do not exist.
>  Does  Apple like you more than some people in the group who did not have the 
> magic of accessibility improvements in their iTunes apps?
> 
> Whatever they did, it not worked.
> And you know why? Because they did nothing.
> Keep dreaming, this is what is happening in your heads.
> Sure you still want to write to Apple and thank them for the complete 
> turnaround they made with the latest iTunes version?
> cheers.
> 
> 
> 
> 
> 
>  
> Às 23:25 de 17/12/2016, englishride...@gmail.com escreveu:
> I also think we need to write to Apple and thank them for the complete 
> turnaround they made with the latest iTunes version. I haven't checked on 
> file sharing yet, but managing your iPhone's content has once more become 
> accessible. Whatever they did, it worked.
>  
>  
> Thanks,
> Ari
> 
> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
> 
> Diane. This is well-said. I’ve put off commenting about this thread because I 
> don’t want to really get involved. Apple is a huge corperation and if 
> customers don’t come to them with a problem, they cannot fix it. I work in 
> customer service and while we deal with irate customers who want their 
> product to work correctly, we are more likely to listen and respond to those 
> customers who approach us with kindness and explain the problem  they 
> experience in detail. In other words, if apple doesn’t know it’s broken, they 
> can’t fix it. I urge everyone to write accessibil...@apple.com and explain 
> whatever problem they’re having. I assure you, that in time, apple will 
> indeed fix the problem.
>  
> Hope Paulos
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Dianne Phelps
> Sent: Friday, December 16, 2016 6:06 PM
> To: viphone@googlegroups.com
> Subject: Apple is not doing their Job???
>  
> I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
> know where the moderators are for this list; but this topic needs a healthy 
> and fast stop.
>  
> Apple is not the only corporation making changes to software which either 
> change or make more difficult our use of the technology we have come to 
> depend upon. AVG has now become incompatible with JAWS for version 18. I went 
> to download the new version the other night, and it locked up my tablet to 
> the point where I had to make a mad dash to see my computer guys at Staples 
> to help me dig it out.
&g

Re: Apple is not doing their Job???

[Paul Richard McGann]

sieghard, 

excuse me for little minute. 

I clap for accessiblity team for good work, yes, and I want you to be aware 
that the team is not 100 percent perfect. sometimes they overlook some what 
they are missing. 

sometimes they put conflict. sometimes team have wrong people to give wrong 
answers. you see no names on each perosn for a team. which one??? wink1 

nothing wrong as we can cooperate with our mistakes and help each other. it is 
important team needs to be little more specific. wink1

sincerely, 
rich 


From: Sieghard Weitzel 
Sent: Sunday, December 18, 2016 8:43 PM
To: viphone@googlegroups.com 
Subject: RE: Apple is not doing their Job???

Hi Mario,

 

These accessibility improvements apparently exist for many of us. I am the one 
who posted about them first and while Larry seems to have some issues, it seems 
that everybody else seems to have the same experience as me. This also seems to 
include both Jaws and NVDA users. The fact is that a little over a months ago I 
received a replacement for my iPhone 6S Plus and I was at an Apple Store with 
my laptop. I was not able to select any ringtones to sync, I wanted to sync a 
couple of dozen apps which were all in my iTunes library to my phone and I 
could not select them to sync. As of yesterday I am able to do all of those 
things and since I know some people are using and have asked about iTunes File 
Sharing, I am happy to report that it also works again just fine. I easily and 
quickly added half a dozen MP3 files from an audio book to Voice Dream Reader 
using iTunes file sharing and then synced them to my iPhone. When I opened 
Voice Dream Reader the files were there.

All of these things I was not able to do since iTunes version 12 was released 
in September of 2015 and I suggest you check the facts before posting the 
accessibility improvements do not exist. Maybe something with your installation 
or combination of applications you use is causing a problem, but before you 
laugh down at me from the high horse you are sitting on maybe give it another 
try, perhaps you need some instructions on how to properly use it?

 

Best regards, merry christmas and let’s hope it will be an accessible new year!

 

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mário Gabriel
Sent: Sunday, December 18, 2016 10:40 AM
To: viphone@googlegroups.com
Subject: Re: Apple is not doing their Job???

 



 



Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.






 

Às 23:25 de 17/12/2016, englishride...@gmail.com escreveu:

  I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.

   

   

  Thanks,

  Ari


  On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:

Diane. This is well-said. I’ve put off commenting about this thread because 
I don’t want to really get involved. Apple is a huge corperation and if 
customers don’t come to them with a problem, they cannot fix it. I work in 
customer service and while we deal with irate customers who want their product 
to work correctly, we are more likely to listen and respond to those customers 
who approach us with kindness and explain the problem  they experience in 
detail. In other words, if apple doesn’t know it’s broken, they can’t fix it. I 
urge everyone to write accessibil...@apple.com and explain whatever problem 
they’re having. I assure you, that in time, apple will indeed fix the problem. 

 

Hope Paulos

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Dianne Phelps
Sent: Friday, December 16, 2016 6:06 PM
To: viphone@googlegroups.com
Subject: Apple is not doing their Job???

 

I have bitten my writing tongue for some time since IOS 10 came out. I 
don’t know where the moderators are for this list; but this topic needs a 
healthy and fast stop.

 

Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

 

Th

RE: Apple is not doing their Job???

[Pablo C. Morales]

Mario,

Come on, don’t get mad. Just do the following exercise. How much you have 
invested in all of these, and what are the benefits found after your 
investment. Return on investment.

Yes, there is people saying things that irritate you, sometimes they try to 
muck you, but what is the real effect on you when they don’t pay your food, 
your computer, your internet, or anything else. At the end, why their opinion 
is so important when they are not going to provide you anything?

Thank that the whole list say that you are right. Apple is no doing what they 
have to do. It is going to make you taller, or skinner, or rich, or more 
handsome?

No right?

So, let they say whatever they want, if what they are saying is good and 
useable for you, then take it, if it is no. Press delete.

If tomorrow someone found a great app that is going to help you, take care and 
take this email. If tomorrow someone say that you are crazy or many other 
things, just press delete. It feels so good.

Don’t let that the opinion of others affect you so much. Your opinion about 
your self is the most important. Whoever opinion about you, especially when 
they have no real effect in your life, don’t worry, delete it. Do it, you will 
see that doing it, feels so good.

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mário Gabriel
Sent: Sunday, December 18, 2016 7:21 PM
To: viphone@googlegroups.com
Subject: Re: Apple is not doing their Job???

 



 


Pablo take care of you, that I take care of myself.
I know very well what I'm talking about.
Some messages in the group make me laugh. And where is the problem?
Laughing is not insulting
But calling me troll, this is insult.
Do you really think these people are more Educated than I am?
I know very well with  who I'm dealing.
I consider you a friend, but I don't need you give me advices
take care yourself.
cheers.




 

Às 22:30 de 18/12/2016, Pablo C. Morales escreveu:

Hi Mario,

I don’t know what is wrong with your system, but I have the last iTunes update, 
and the last jaws 18 update, and yes, the accessibility is really good. I 
recommend that you uninstall iTunes and make sure that you are running the last 
version of Jaws 18. Then reinstall iTunes. You might need to download the 
program again from the apple web site.

One more thing Mario that I would like to recommend. I understand your 
frustration, however if you highlight so much over and over , it could create a 
negative impact on your purpose. I think that your purpose is that apple 
improve the accessibility in your devices, right?

Ok, that target was already achieved. A lot of people understood that the last 
IOs have some bugs that affect you as a visual impaired, and a lot of people 
that is no visual impaired. Right here you should be happy and relax. If you 
continue you are going to destroy everything that you have achieved.

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of Mário Gabriel
Sent: Sunday, December 18, 2016 1:40 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: Apple is not doing their Job???

 



 



Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
 Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.







 

Às 23:25 de 17/12/2016,  <mailto:englishride...@gmail.com> 
englishride...@gmail.com escreveu:

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.

 

 

Thanks,

Ari


On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com 
<mailto:hope.pau...@gmail.com> > wrote:

Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com <mailto:accessibil...@apple.com>  and 
explain whatever problem they’re having. I assure you, that in time, apple wil

RE: Apple is not doing their Job???

[Sieghard Weitzel]

Hi Mario,

These accessibility improvements apparently exist for many of us. I am the one 
who posted about them first and while Larry seems to have some issues, it seems 
that everybody else seems to have the same experience as me. This also seems to 
include both Jaws and NVDA users. The fact is that a little over a months ago I 
received a replacement for my iPhone 6S Plus and I was at an Apple Store with 
my laptop. I was not able to select any ringtones to sync, I wanted to sync a 
couple of dozen apps which were all in my iTunes library to my phone and I 
could not select them to sync. As of yesterday I am able to do all of those 
things and since I know some people are using and have asked about iTunes File 
Sharing, I am happy to report that it also works again just fine. I easily and 
quickly added half a dozen MP3 files from an audio book to Voice Dream Reader 
using iTunes file sharing and then synced them to my iPhone. When I opened 
Voice Dream Reader the files were there.
All of these things I was not able to do since iTunes version 12 was released 
in September of 2015 and I suggest you check the facts before posting the 
accessibility improvements do not exist. Maybe something with your installation 
or combination of applications you use is causing a problem, but before you 
laugh down at me from the high horse you are sitting on maybe give it another 
try, perhaps you need some instructions on how to properly use it?

Best regards, merry christmas and let’s hope it will be an accessible new year!

Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mário Gabriel
Sent: Sunday, December 18, 2016 10:40 AM
To: viphone@googlegroups.com
Subject: Re: Apple is not doing their Job???







Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
 Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.





Às 23:25 de 17/12/2016, 
englishride...@gmail.com<mailto:englishride...@gmail.com> escreveu:
I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.


Thanks,
Ari

On Dec 17, 2016, at 7:40 AM, Hope Paulos 
<hope.pau...@gmail.com<mailto:hope.pau...@gmail.com>> wrote:
Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com<mailto:accessibil...@apple.com> and 
explain whatever problem they’re having. I assure you, that in time, apple will 
indeed fix the problem.

Hope Paulos

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Dianne Phelps
Sent: Friday, December 16, 2016 6:06 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Apple is not doing their Job???

I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
know where the moderators are for this list; but this topic needs a healthy and 
fast stop.

Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

The fact is software always comes out with bugs. I didn’t understand that in 
the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

Furthermore, turni

Re: Apple is not doing their Job???

[alia robinson]

You even troll your friends. this behavior is not helpful. you get on the group 
just to stir things up and offer no helpful advice, or any positive words *at* 
all; that is the definition of trolling. IMO you are hurting this list, and 
honestly if this is something the mods feel is okay to continue it’s not the 
place for me.
> On Dec 18, 2016, at 7:20 PM, Mário Gabriel  wrote:
> 
> 
> 
> 
> 
> 
> Pablo take care of you, that I take care of myself.
> I know very well what I'm talking about.
> Some messages in the group make me laugh. And where is the problem?
> Laughing is not insulting
> But calling me troll, this is insult.
> Do you really think these people are more Educated than I am?
> I know very well with  who I'm dealing.
> I consider you a friend, but I don't need you give me advices
> take care yourself.
> cheers.

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feel that a member's post is inappropriate, please contact the owners or 
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Re: Apple is not doing their Job???

[Mário Gabriel]

Pablo take care of you, that I take care of myself.
I know very well what I'm talking about.
Some messages in the group make me laugh. And where is the problem?
Laughing is not insulting
But calling me troll, this is insult.
Do you really think these people are more Educated than I am?
I know very well with  who I'm dealing.
I consider you a friend, but I don't need you give me advices
take care yourself.
cheers.




Às 22:30 de 18/12/2016, Pablo C. Morales escreveu:


Hi Mario,

I don’t know what is wrong with your system, but I have the last 
iTunes update, and the last jaws 18 update, and yes, the accessibility 
is really good. I recommend that you uninstall iTunes and make sure 
that you are running the last version of Jaws 18. Then reinstall 
iTunes. You might need to download the program again from the apple 
web site.


One more thing Mario that I would like to recommend. I understand your 
frustration, however if you highlight so much over and over , it could 
create a negative impact on your purpose. I think that your purpose is 
that apple improve the accessibility in your devices, right?


Ok, that target was already achieved. A lot of people understood that 
the last IOs have some bugs that affect you as a visual impaired, and 
a lot of people that is no visual impaired. Right here you should be 
happy and relax. If you continue you are going to destroy everything 
that you have achieved.


*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On 
Behalf Of *Mário Gabriel

*Sent:* Sunday, December 18, 2016 1:40 PM
*To:* viphone@googlegroups.com
*Subject:* Re: Apple is not doing their Job???



Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements 
that  you talk  simply do not exist.
 Does  Apple like you more than some people in the group who did not 
have the magic of accessibility improvements in their iTunes apps?


Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?

cheers.




Às 23:25 de 17/12/2016, englishride...@gmail.com 
<mailto:englishride...@gmail.com> escreveu:


I also think we need to write to Apple and thank them for the
complete turnaround they made with the latest iTunes version. I
haven't checked on file sharing yet, but managing your iPhone's
content has once more become accessible. Whatever they did, it worked.

Thanks,

Ari


On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com
<mailto:hope.pau...@gmail.com>> wrote:

Diane. This is well-said. I’ve put off commenting about this
thread because I don’t want to really get involved. Apple is a
huge corperation and if customers don’t come to them with a
problem, they cannot fix it. I work in customer service and
while we deal with irate customers who want their product to
work correctly, we are more likely to listen and respond to
those customers who approach us with kindness and explain the
problem  they experience in detail. In other words, if apple
doesn’t know it’s broken, they can’t fix it. I urge everyone
to write accessibil...@apple.com
<mailto:accessibil...@apple.com> and explain whatever problem
they’re having. I assure you, that in time, apple will indeed
fix the problem.

Hope Paulos

*From:*viphone@googlegroups.com
<mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] *On Behalf Of *Dianne Phelps
*Sent:* Friday, December 16, 2016 6:06 PM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* Apple is not doing their Job???

I have bitten my writing tongue for some time since IOS 10
came out. I don’t know where the moderators are for this list;
but this topic needs a healthy and fast stop.

Apple is not the only corporation making changes to software
which either change or make more difficult our use of the
technology we have come to depend upon. AVG has now become
incompatible with JAWS for version 18. I went to download the
new version the other night, and it locked up my tablet to the
point where I had to make a mad dash to see my computer guys
at Staples to help me dig it out.

The fact is software always comes out with bugs. I didn’t
understand that in the beginning of the whole computer
revolution, and I still don’t; however, this is the way it is.
As consumers, we must act accordingly. We can either find
work-arounds, change devices or wait for the next update.
Whining about it isn’t going to make it be fixed any faster,
and approaching the 

RE: Apple is not doing their Job???

[Pablo C. Morales]

Hi Mario,

I don’t know what is wrong with your system, but I have the last iTunes update, 
and the last jaws 18 update, and yes, the accessibility is really good. I 
recommend that you uninstall iTunes and make sure that you are running the last 
version of Jaws 18. Then reinstall iTunes. You might need to download the 
program again from the apple web site.

One more thing Mario that I would like to recommend. I understand your 
frustration, however if you highlight so much over and over , it could create a 
negative impact on your purpose. I think that your purpose is that apple 
improve the accessibility in your devices, right?

Ok, that target was already achieved. A lot of people understood that the last 
IOs have some bugs that affect you as a visual impaired, and a lot of people 
that is no visual impaired. Right here you should be happy and relax. If you 
continue you are going to destroy everything that you have achieved.

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Mário Gabriel
Sent: Sunday, December 18, 2016 1:40 PM
To: viphone@googlegroups.com
Subject: Re: Apple is not doing their Job???

 



 



Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
 Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.






 

Às 23:25 de 17/12/2016, englishride...@gmail.com 
<mailto:englishride...@gmail.com>  escreveu:

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.

 

 

Thanks,

Ari


On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com 
<mailto:hope.pau...@gmail.com> > wrote:

Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com <mailto:accessibil...@apple.com>  and 
explain whatever problem they’re having. I assure you, that in time, apple will 
indeed fix the problem. 

 

Hope Paulos

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of Dianne Phelps
Sent: Friday, December 16, 2016 6:06 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Apple is not doing their Job???

 

I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
know where the moderators are for this list; but this topic needs a healthy and 
fast stop.

 

Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

 

The fact is software always comes out with bugs. I didn’t understand that in 
the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

 

Furthermore, turning this into a racial discrimination matter is just beyond 
ridiculous. STOP IT RIGHT NOW!!!

 

This list and its members just aren’t like that, and bringing that issue into 
the discussion here is appalling .

 

We are all facing problems as technology changes, and all I can think of is 
that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conve

Re: Apple is not doing their Job???

[Mário Gabriel]

  Dear alia. if I'm a troll, on your side, I'm a minor troll! Lol.

Às 19:30 de 18/12/2016, alia robinson escreveu:

I don’t know what your deal is, but it obviously goes deeper than your 
dissatisfaction with apple. your continuing negativity and anger are not 
helpful *at* all, and your attitude is ridiculous. you are now simply a troll.

On Dec 18, 2016, at 1:40 PM, Mário Gabriel  wrote:

 






Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
talk  simply do not exist.
  Does  Apple like you more than some people in the group who did not have the 
magic of accessibility improvements in their iTunes apps?

Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?
cheers.







Às 23:25 de 17/12/2016, englishride...@gmail.com escreveu:

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.


Thanks,
Ari

On Dec 17, 2016, at 7:40 AM, Hope Paulos  wrote:


Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com and explain whatever problem they’re 
having. I assure you, that in time, apple will indeed fix the problem.
  
Hope Paulos
  
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com]On Behalf Of Dianne Phelps

Sent: Friday, December 16, 2016 6:06 PM
To: viphone@googlegroups.com
Subject: Apple is not doing their Job???
  
I have bitten my writing tongue for some time since IOS 10 came out. I don’t know where the moderators are for this list; but this topic needs a healthy and fast stop.
  
Apple is not the only corporation making changes to software which either change or make more difficult our use of the technology we have come to depend upon. AVG has now become incompatible with JAWS for version 18. I went to download the new version the other night, and it locked up my tablet to the point where I had to make a mad dash to see my computer guys at Staples to help me dig it out.
  
The fact is software always comes out with bugs. I didn’t understand that in the beginning of the whole computer revolution, and I still don’t; however, this is the way it is. As consumers, we must act accordingly. We can either find work-arounds, change devices or wait for the next update. Whining about it isn’t going to make it be fixed any faster, and approaching the manufactures and writers of software with the negative tone I have seen by some on this list won’t get anything done faster and might even curtail Apple’s willingness to work at any of this.
  
Furthermore, turning this into a racial discrimination matter is just beyond ridiculous. STOP IT RIGHT NOW!!!
  
This list and its members just aren’t like that, and bringing that issue into the discussion here is appalling .
  
We are all facing problems as technology changes, and all I can think of is that we have way more than some of us had when growing up. People who want things to change could study and major in computer programming and engineering and work in the field as so many, including some on this list have done. Having intelligent conversations with tech support, offering suggestions might help. But, the vitriol won’t get us anywhere.
  
I am sorry to get upon my 67-year-old high horse, but knock it off right now! Do something positive to help the situation rather than wasting time whining and complaining.
  
Annoyed with this nonsense,
  
Dianne and Hibiscus

--
The following information is important for all members of the V iPhone list.
  
If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself.
  
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
  
The archives for this list can be searched at:

http://www.mail-archive.com/viphone@googlegroups.com/
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You received this message because you are subscribed to the Google Groups 
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To unsubscribe from this group and stop 

Re: Apple is not doing their Job???

[alia robinson]

I don’t know what your deal is, but it obviously goes deeper than your 
dissatisfaction with apple. your continuing negativity and anger are not 
helpful *at* all, and your attitude is ridiculous. you are now simply a troll.
> On Dec 18, 2016, at 1:40 PM, Mário Gabriel  wrote:
> 
> 
> 
> 
> 
> 
> 
> Man you make me laugh
> In my iTunes 12.5.4.latest update, the accessibility enhancements that  you 
> talk  simply do not exist.
>  Does  Apple like you more than some people in the group who did not have the 
> magic of accessibility improvements in their iTunes apps?
> 
> Whatever they did, it not worked.
> And you know why? Because they did nothing.
> Keep dreaming, this is what is happening in your heads.
> Sure you still want to write to Apple and thank them for the complete 
> turnaround they made with the latest iTunes version?
> cheers.
> 
> 
> 
> 
> 
> 
> 
> Às 23:25 de 17/12/2016, englishride...@gmail.com escreveu:
>> I also think we need to write to Apple and thank them for the complete 
>> turnaround they made with the latest iTunes version. I haven't checked on 
>> file sharing yet, but managing your iPhone's content has once more become 
>> accessible. Whatever they did, it worked.
>> 
>> 
>> Thanks,
>> Ari
>> 
>> On Dec 17, 2016, at 7:40 AM, Hope Paulos  wrote:
>> 
>>> Diane. This is well-said. I’ve put off commenting about this thread because 
>>> I don’t want to really get involved. Apple is a huge corperation and if 
>>> customers don’t come to them with a problem, they cannot fix it. I work in 
>>> customer service and while we deal with irate customers who want their 
>>> product to work correctly, we are more likely to listen and respond to 
>>> those customers who approach us with kindness and explain the problem  they 
>>> experience in detail. In other words, if apple doesn’t know it’s broken, 
>>> they can’t fix it. I urge everyone to write accessibil...@apple.com and 
>>> explain whatever problem they’re having. I assure you, that in time, apple 
>>> will indeed fix the problem. 
>>>  
>>> Hope Paulos
>>>  
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com]On Behalf 
>>> Of Dianne Phelps
>>> Sent: Friday, December 16, 2016 6:06 PM
>>> To: viphone@googlegroups.com
>>> Subject: Apple is not doing their Job???
>>>  
>>> I have bitten my writing tongue for some time since IOS 10 came out. I 
>>> don’t know where the moderators are for this list; but this topic needs a 
>>> healthy and fast stop.
>>>  
>>> Apple is not the only corporation making changes to software which either 
>>> change or make more difficult our use of the technology we have come to 
>>> depend upon. AVG has now become incompatible with JAWS for version 18. I 
>>> went to download the new version the other night, and it locked up my 
>>> tablet to the point where I had to make a mad dash to see my computer guys 
>>> at Staples to help me dig it out.
>>>  
>>> The fact is software always comes out with bugs. I didn’t understand that 
>>> in the beginning of the whole computer revolution, and I still don’t; 
>>> however, this is the way it is. As consumers, we must act accordingly. We 
>>> can either find work-arounds, change devices or wait for the next update. 
>>> Whining about it isn’t going to make it be fixed any faster, and 
>>> approaching the manufactures and writers of software with the negative tone 
>>> I have seen by some on this list won’t get anything done faster and might 
>>> even curtail Apple’s willingness to work at any of this.
>>>  
>>> Furthermore, turning this into a racial discrimination matter is just 
>>> beyond ridiculous. STOP IT RIGHT NOW!!!
>>>  
>>> This list and its members just aren’t like that, and bringing that issue 
>>> into the discussion here is appalling .
>>>  
>>> We are all facing problems as technology changes, and all I can think of is 
>>> that we have way more than some of us had when growing up. People who want 
>>> things to change could study and major in computer programming and 
>>> engineering and work in the field as so many, including some on this list 
>>> have done. Having intelligent conversations with tech support, offering 
>>> suggestions might help. But, the vitriol won’t get us anywhere.
>>>  
>>> I am sorry to get upon my 67-year-old high horse, but knock it off right 
>>> now! Do something positive to help the situation rather than wasting time 
>>> whining and complaining.
>>>  
>>> Annoyed with this nonsense,
>>>  
>>> Dianne and Hibiscus
>>> -- 
>>> The following information is important for all members of the V iPhone list.
>>>  
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>>  
>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>>> you can reach Cara at 

Re: Apple is not doing their Job???

[Mário Gabriel]

Man you make me laugh
In my iTunes 12.5.4.latest update, the accessibility enhancements that  
you talk  simply do not exist.
 Does  Apple like you more than some people in the group who did not 
have the magic of accessibility improvements in their iTunes apps?


Whatever they did, it not worked.
And you know why? Because they did nothing.
Keep dreaming, this is what is happening in your heads.
Sure you still want to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version?

cheers.






Às 23:25 de 17/12/2016, englishride...@gmail.com escreveu:
I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked 
on file sharing yet, but managing your iPhone's content has once more 
become accessible. Whatever they did, it worked.



Thanks,
Ari

On Dec 17, 2016, at 7:40 AM, Hope Paulos > wrote:


Diane. This is well-said. I’ve put off commenting about this thread 
because I don’t want to really get involved. Apple is a huge 
corperation and if customers don’t come to them with a problem, they 
cannot fix it. I work in customer service and while we deal with 
irate customers who want their product to work correctly, we are more 
likely to listen and respond to those customers who approach us with 
kindness and explain the problem  they experience in detail. In other 
words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com 
 and explain whatever problem they’re 
having. I assure you, that in time, apple will indeed fix the problem.


Hope Paulos

*From:*viphone@googlegroups.com  
[mailto:viphone@googlegroups.com] *On Behalf Of *Dianne Phelps

*Sent:* Friday, December 16, 2016 6:06 PM
*To:* viphone@googlegroups.com 
*Subject:* Apple is not doing their Job???

I have bitten my writing tongue for some time since IOS 10 came out. 
I don’t know where the moderators are for this list; but this topic 
needs a healthy and fast stop.


Apple is not the only corporation making changes to software which 
either change or make more difficult our use of the technology we 
have come to depend upon. AVG has now become incompatible with JAWS 
for version 18. I went to download the new version the other night, 
and it locked up my tablet to the point where I had to make a mad 
dash to see my computer guys at Staples to help me dig it out.


The fact is software always comes out with bugs. I didn’t understand 
that in the beginning of the whole computer revolution, and I still 
don’t; however, this is the way it is. As consumers, we must act 
accordingly. We can either find work-arounds, change devices or wait 
for the next update. Whining about it isn’t going to make it be fixed 
any faster, and approaching the manufactures and writers of software 
with the negative tone I have seen by some on this list won’t get 
anything done faster and might even curtail Apple’s willingness to 
work at any of this.


Furthermore, turning this into a racial discrimination matter is just 
beyond ridiculous. STOP IT RIGHT NOW!!!


This list and its members just aren’t like that, and bringing that 
issue into the discussion here is appalling .


We are all facing problems as technology changes, and all I can think 
of is that we have way more than some of us had when growing up. 
People who want things to change could study and major in computer 
programming and engineering and work in the field as so many, 
including some on this list have done. Having intelligent 
conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.


I am sorry to get upon my 67-year-old high horse, but knock it off 
right now! Do something positive to help the situation rather than 
wasting time whining and complaining.


Annoyed with this nonsense,

Dianne and Hibiscus

--
The following information is important for all members of the V 
iPhone list.


If you have any questions or concerns about the running of this list, 
or if you feel that a member's post is inappropriate, please contact 
the owners or moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor and your owner is Cara 
Quinn - you can reach Cara at caraqu...@caraquinn.com 



The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscribed to the Google 
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, 
send an email to viphone+unsubscr...@googlegroups.com 
.
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.

Visit this 

Re: Apple is not doing their Job???

[terrie arnold]

OK, I have a question because there's just been too many emails on the subject 
so I'm going to ask and see if anybody knows this question. In this latest 
update of iOS 10.2 I think it is did they fix the keyboard situation where it 
flips out and goes typing double letters this is been a problem since seven 
point something and has not been Karen corrected.
So what other problems has this latest iOS 10.2 done to the keyboard heard 
things on email list about this but like I said there's just too many emails to 
wade through to find out this question so I am asking what fun things are done 
now to look forward to iOS 10.2 guys I have not updated yet tell hear more 
about it soshould I wait for an update of this 10.2 iOS so if anybody knows 
Seiyu please write back because I don't want to be pulling my hair out over 
more of the situation that I have right now thanks everybody so much for your 
help

My thoughts for today

> On Dec 17, 2016, at 11:45 PM, Devin Prater <r.d.t.pra...@gmail.com> wrote:
> 
> I'm still here because I still want to see what happens with Apple. I suppose 
> I still somewhat want to see them do better, and I may be able to help some 
> people who have questions and such sometimes.
> 
>> On Sat, Dec 17, 2016, 11:33 PM Sieghard Weitzel <siegh...@live.ca> wrote:
>> Hi Devin,
>> 
>>  
>> 
>> No offense, but if you switched to Windows and Android why are you still on 
>> this list where every message you post is just bashing Apple. I am really 
>> asking this without sarcasm and just out of curiocity.
>> 
>>  
>> 
>> Regards,
>> 
>> Sieghard
>> 
>>  
>> 
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Devin Prater
>> Sent: Saturday, December 17, 2016 8:05 PM
>> 
>> 
>> To: viphone@googlegroups.com
>> Subject: Re: Apple is not doing their Job???
>> 
>>  
>> 
>> I'm thankful for the bugs, the absence of the headphone jack, and the 
>> enattentiveness to macOS, because that's allowed me to happily switch to 
>> Windows and Android. So I'm thankful for the bad, too.
>> 
>>  
>> 
>> On Sat, Dec 17, 2016, 9:35 PM Wayne Scott <waynedscot...@gmail.com> wrote:
>> 
>> I think thanking Apple is a good idea! Not enough -panies get that. And all 
>> that they have done for us, accessi wise! I totY agree that Apple should be 
>> thanked. Theare doing best. I think they are doing a lot better than most 
>> -panies that put out accessioftware forthe blind. That's just mopinion. Wayne
>> 
>>  
>> 
>> Sent from my iPad
>> 
>> 
>> On Dec 17, 2016, at 7:26 PM, englishride...@gmail.com wrote:
>> 
>> I'd rather be optomistic than pesamistic. Besides, I still think they should 
>> be thanked.
>> 
>>  
>> 
>>  
>> 
>> Thanks,
>> 
>> Ari
>> 
>> 
>> On Dec 17, 2016, at 3:44 PM, Dave <dave.beckett...@gmail.com> wrote:
>> 
>> Untill, They Break it again.
>> 
>>  
>> 
>> Dave.
>> 
>>  
>> 
>>  
>> 
>> From: englishride...@gmail.com
>> 
>> Sent: Saturday, December 17, 2016 11:25 PM
>> 
>> To: viphone@googlegroups.com
>> 
>> Subject: Re: Apple is not doing their Job???
>> 
>>  
>> 
>> I also think we need to write to Apple and thank them for the complete 
>> turnaround they made with the latest iTunes version. I haven't checked on 
>> file sharing yet, but managing your iPhone's content has once more become 
>> accessible. Whatever they did, it worked.
>> 
>>  
>> 
>>  
>> 
>> Thanks,
>> 
>> Ari
>> 
>> 
>> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
>> 
>> Diane. This is well-said. I’ve put off commenting about this thread because 
>> I don’t want to really get involved. Apple is a huge corperation and if 
>> customers don’t come to them with a problem, they cannot fix it. I work in 
>> customer service and while we deal with irate customers who want their 
>> product to work correctly, we are more likely to listen and respond to those 
>> customers who approach us with kindness and explain the problem  they 
>> experience in detail. In other words, if apple doesn’t know it’s broken, 
>> they can’t fix it. I urge everyone to write accessibil...@apple.com and 
>> explain whatever problem they’re having. I assure you, that in time, apple 
>> will indeed fix the problem.
>> 
>>  
>> 
>> Hope Paulos
>> 
>>  
>> 
>> From: viphone@goo

Re: Apple is not doing their Job???

[Dave]

OK?

From: Wayne Scott 
Sent: Sunday, December 18, 2016 3:35 AM
To: viphone@googlegroups.com 
Subject: Re: Apple is not doing their Job???

I think thanking Apple is a good idea! Not enough -panies get that. And all 
that they have done for us, accessi wise! I totY agree that Apple should be 
thanked. Theare doing best. I think they are doing a lot better than most 
-panies that put out accessioftware forthe blind. That's just mopinion. Wayne


Sent from my iPad

On Dec 17, 2016, at 7:26 PM, englishride...@gmail.com wrote:


  I'd rather be optomistic than pesamistic. Besides, I still think they should 
be thanked.


  Thanks,
  Ari

  On Dec 17, 2016, at 3:44 PM, Dave <dave.beckett...@gmail.com> wrote:


Untill, They Break it again.

Dave.


From: englishride...@gmail.com 
Sent: Saturday, December 17, 2016 11:25 PM
To: viphone@googlegroups.com 
Subject: Re: Apple is not doing their Job???

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.


Thanks,
Ari

On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:


  Diane. This is well-said. I’ve put off commenting about this thread 
because I don’t want to really get involved. Apple is a huge corperation and if 
customers don’t come to them with a problem, they cannot fix it. I work in 
customer service and while we deal with irate customers who want their product 
to work correctly, we are more likely to listen and respond to those customers 
who approach us with kindness and explain the problem  they experience in 
detail. In other words, if apple doesn’t know it’s broken, they can’t fix it. I 
urge everyone to write accessibil...@apple.com and explain whatever problem 
they’re having. I assure you, that in time, apple will indeed fix the problem. 

   

  Hope Paulos

   

  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
Behalf Of Dianne Phelps
  Sent: Friday, December 16, 2016 6:06 PM
  To: viphone@googlegroups.com
  Subject: Apple is not doing their Job???

   

  I have bitten my writing tongue for some time since IOS 10 came out. I 
don’t know where the moderators are for this list; but this topic needs a 
healthy and fast stop.

   

  Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

   

  The fact is software always comes out with bugs. I didn’t understand that 
in the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

   

  Furthermore, turning this into a racial discrimination matter is just 
beyond ridiculous. STOP IT RIGHT NOW!!!

   

  This list and its members just aren’t like that, and bringing that issue 
into the discussion here is appalling .

   

  We are all facing problems as technology changes, and all I can think of 
is that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.

   

  I am sorry to get upon my 67-year-old high horse, but knock it off right 
now! Do something positive to help the situation rather than wasting time 
whining and complaining.

   

  Annoyed with this nonsense,

   

  Dianne and Hibiscus

  -- 
  The following information is important for all members of the V iPhone 
list.
   
  If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
   
  Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com
   
  The archives for this list can be searched at:
  http://www.mail-archive

Re: Apple is not doing their Job???

[Devin Prater]

I'm still here because I still want to see what happens with Apple. I
suppose I still somewhat want to see them do better, and I may be able to
help some people who have questions and such sometimes.

On Sat, Dec 17, 2016, 11:33 PM Sieghard Weitzel <siegh...@live.ca> wrote:

> Hi Devin,
>
>
>
> No offense, but if you switched to Windows and Android why are you still
> on this list where every message you post is just bashing Apple. I am
> really asking this without sarcasm and just out of curiocity.
>
>
>
> Regards,
>
> Sieghard
>
>
>
> *From:* viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
> Behalf Of *Devin Prater
> *Sent:* Saturday, December 17, 2016 8:05 PM
>
>
> *To:* viphone@googlegroups.com
> *Subject:* Re: Apple is not doing their Job???
>
>
>
> I'm thankful for the bugs, the absence of the headphone jack, and the
> enattentiveness to macOS, because that's allowed me to happily switch to
> Windows and Android. So I'm thankful for the bad, too.
>
>
>
> On Sat, Dec 17, 2016, 9:35 PM Wayne Scott <waynedscot...@gmail.com> wrote:
>
> I think thanking Apple is a good idea! Not enough -panies get that. And
> all that they have done for us, accessi wise! I totY agree that Apple
> should be thanked. Theare doing best. I think they are doing a lot better
> than most -panies that put out accessioftware forthe blind. That's just
> mopinion. Wayne
>
>
>
> Sent from my iPad
>
>
> On Dec 17, 2016, at 7:26 PM, englishride...@gmail.com wrote:
>
> I'd rather be optomistic than pesamistic. Besides, I still think they
> should be thanked.
>
>
>
>
>
> Thanks,
>
> Ari
>
>
> On Dec 17, 2016, at 3:44 PM, Dave <dave.beckett...@gmail.com> wrote:
>
> Untill, They Break it again.
>
>
>
> Dave.
>
>
>
>
>
> *From:* englishride...@gmail.com
>
> *Sent:* Saturday, December 17, 2016 11:25 PM
>
> *To:* viphone@googlegroups.com
>
> *Subject:* Re: Apple is not doing their Job???
>
>
>
> I also think we need to write to Apple and thank them for the complete
> turnaround they made with the latest iTunes version. I haven't checked on
> file sharing yet, but managing your iPhone's content has once more become
> accessible. Whatever they did, it worked.
>
>
>
>
>
> Thanks,
>
> Ari
>
>
> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
>
> Diane. This is well-said. I’ve put off commenting about this thread
> because I don’t want to really get involved. Apple is a huge corperation
> and if customers don’t come to them with a problem, they cannot fix it. I
> work in customer service and while we deal with irate customers who want
> their product to work correctly, we are more likely to listen and respond
> to those customers who approach us with kindness and explain the problem
> they experience in detail. In other words, if apple doesn’t know it’s
> broken, they can’t fix it. I urge everyone to write
> accessibil...@apple.com and explain whatever problem they’re having. I
> assure you, that in time, apple will indeed fix the problem.
>
>
>
> Hope Paulos
>
>
>
> *From:* viphone@googlegroups.com [mailto:viphone@googlegroups.com
> <viphone@googlegroups.com>] *On Behalf Of *Dianne Phelps
> *Sent:* Friday, December 16, 2016 6:06 PM
> *To:* viphone@googlegroups.com
> *Subject:* Apple is not doing their Job???
>
>
>
> I have bitten my writing tongue for some time since IOS 10 came out. I
> don’t know where the moderators are for this list; but this topic needs a
> healthy and fast stop.
>
>
>
> Apple is not the only corporation making changes to software which either
> change or make more difficult our use of the technology we have come to
> depend upon. AVG has now become incompatible with JAWS for version 18. I
> went to download the new version the other night, and it locked up my
> tablet to the point where I had to make a mad dash to see my computer guys
> at Staples to help me dig it out.
>
>
>
> The fact is software always comes out with bugs. I didn’t understand that
> in the beginning of the whole computer revolution, and I still don’t;
> however, this is the way it is. As consumers, we must act accordingly. We
> can either find work-arounds, change devices or wait for the next update.
> Whining about it isn’t going to make it be fixed any faster, and
> approaching the manufactures and writers of software with the negative tone
> I have seen by some on this list won’t get anything done faster and might
> even curtail Apple’s willingness to work at any of this.
>
>
>
> Furthermore, turning this into a racial discrimination matter i

RE: Apple is not doing their Job???

[Sieghard Weitzel]

Hi Devin,

No offense, but if you switched to Windows and Android why are you still on 
this list where every message you post is just bashing Apple. I am really 
asking this without sarcasm and just out of curiocity.

Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Devin Prater
Sent: Saturday, December 17, 2016 8:05 PM
To: viphone@googlegroups.com
Subject: Re: Apple is not doing their Job???


I'm thankful for the bugs, the absence of the headphone jack, and the 
enattentiveness to macOS, because that's allowed me to happily switch to 
Windows and Android. So I'm thankful for the bad, too.

On Sat, Dec 17, 2016, 9:35 PM Wayne Scott 
<waynedscot...@gmail.com<mailto:waynedscot...@gmail.com>> wrote:
I think thanking Apple is a good idea! Not enough -panies get that. And all 
that they have done for us, accessi wise! I totY agree that Apple should be 
thanked. Theare doing best. I think they are doing a lot better than most 
-panies that put out accessioftware forthe blind. That's just mopinion. Wayne


Sent from my iPad

On Dec 17, 2016, at 7:26 PM, 
englishride...@gmail.com<mailto:englishride...@gmail.com> wrote:
I'd rather be optomistic than pesamistic. Besides, I still think they should be 
thanked.


Thanks,
Ari

On Dec 17, 2016, at 3:44 PM, Dave 
<dave.beckett...@gmail.com<mailto:dave.beckett...@gmail.com>> wrote:
Untill, They Break it again.

Dave.


From: englishride...@gmail.com<mailto:englishride...@gmail.com>
Sent: Saturday, December 17, 2016 11:25 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Apple is not doing their Job???

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.


Thanks,
Ari

On Dec 17, 2016, at 7:40 AM, Hope Paulos 
<hope.pau...@gmail.com<mailto:hope.pau...@gmail.com>> wrote:
Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com<mailto:accessibil...@apple.com> and 
explain whatever problem they’re having. I assure you, that in time, apple will 
indeed fix the problem.

Hope Paulos

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Dianne Phelps
Sent: Friday, December 16, 2016 6:06 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Apple is not doing their Job???

I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
know where the moderators are for this list; but this topic needs a healthy and 
fast stop.

Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

The fact is software always comes out with bugs. I didn’t understand that in 
the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

Furthermore, turning this into a racial discrimination matter is just beyond 
ridiculous. STOP IT RIGHT NOW!!!

This list and its members just aren’t like that, and bringing that issue into 
the discussion here is appalling .

We are all facing problems as technology changes, and all I can think of is 
that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.

I am sorry to get upon my 67-year-old high horse, but knock it off right no

Re: Apple is not doing their Job???

[Devin Prater]

I'm thankful for the bugs, the absence of the headphone jack, and the
enattentiveness to macOS, because that's allowed me to happily switch to
Windows and Android. So I'm thankful for the bad, too.

On Sat, Dec 17, 2016, 9:35 PM Wayne Scott <waynedscot...@gmail.com> wrote:

> I think thanking Apple is a good idea! Not enough -panies get that. And
> all that they have done for us, accessi wise! I totY agree that Apple
> should be thanked. Theare doing best. I think they are doing a lot better
> than most -panies that put out accessioftware forthe blind. That's just
> mopinion. Wayne
>
>
> Sent from my iPad
>
> On Dec 17, 2016, at 7:26 PM, englishride...@gmail.com wrote:
>
> I'd rather be optomistic than pesamistic. Besides, I still think they
> should be thanked.
>
>
> Thanks,
> Ari
>
> On Dec 17, 2016, at 3:44 PM, Dave <dave.beckett...@gmail.com> wrote:
>
> Untill, They Break it again.
>
> Dave.
>
>
> *From:* englishride...@gmail.com
> *Sent:* Saturday, December 17, 2016 11:25 PM
> *To:* viphone@googlegroups.com
> *Subject:* Re: Apple is not doing their Job???
>
> I also think we need to write to Apple and thank them for the complete
> turnaround they made with the latest iTunes version. I haven't checked on
> file sharing yet, but managing your iPhone's content has once more become
> accessible. Whatever they did, it worked.
>
>
> Thanks,
> Ari
>
> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
>
> Diane. This is well-said. I’ve put off commenting about this thread
> because I don’t want to really get involved. Apple is a huge corperation
> and if customers don’t come to them with a problem, they cannot fix it. I
> work in customer service and while we deal with irate customers who want
> their product to work correctly, we are more likely to listen and respond
> to those customers who approach us with kindness and explain the problem
> they experience in detail. In other words, if apple doesn’t know it’s
> broken, they can’t fix it. I urge everyone to write
> accessibil...@apple.com and explain whatever problem they’re having. I
> assure you, that in time, apple will indeed fix the problem.
>
>
>
> Hope Paulos
>
>
>
> *From:* viphone@googlegroups.com [mailto:viphone@googlegroups.com
> <viphone@googlegroups.com>] *On Behalf Of *Dianne Phelps
> *Sent:* Friday, December 16, 2016 6:06 PM
> *To:* viphone@googlegroups.com
> *Subject:* Apple is not doing their Job???
>
>
>
> I have bitten my writing tongue for some time since IOS 10 came out. I
> don’t know where the moderators are for this list; but this topic needs a
> healthy and fast stop.
>
>
>
> Apple is not the only corporation making changes to software which either
> change or make more difficult our use of the technology we have come to
> depend upon. AVG has now become incompatible with JAWS for version 18. I
> went to download the new version the other night, and it locked up my
> tablet to the point where I had to make a mad dash to see my computer guys
> at Staples to help me dig it out.
>
>
>
> The fact is software always comes out with bugs. I didn’t understand that
> in the beginning of the whole computer revolution, and I still don’t;
> however, this is the way it is. As consumers, we must act accordingly. We
> can either find work-arounds, change devices or wait for the next update.
> Whining about it isn’t going to make it be fixed any faster, and
> approaching the manufactures and writers of software with the negative tone
> I have seen by some on this list won’t get anything done faster and might
> even curtail Apple’s willingness to work at any of this.
>
>
>
> Furthermore, turning this into a racial discrimination matter is just
> beyond ridiculous. STOP IT RIGHT NOW!!!
>
>
>
> This list and its members just aren’t like that, and bringing that issue
> into the discussion here is appalling .
>
>
>
> We are all facing problems as technology changes, and all I can think of
> is that we have way more than some of us had when growing up. People who
> want things to change could study and major in computer programming and
> engineering and work in the field as so many, including some on this list
> have done. Having intelligent conversations with tech support, offering
> suggestions might help. But, the vitriol won’t get us anywhere.
>
>
>
> I am sorry to get upon my 67-year-old high horse, but knock it off right
> now! Do something positive to help the situation rather than wasting time
> whining and complaining.
>
>
>
> Annoyed with this nonsense,
>
>
>
> Dianne and Hibiscus
>
> --
> The following information i

Re: Apple is not doing their Job???

[Wayne Scott]

I think thanking Apple is a good idea! Not enough -panies get that. And all 
that they have done for us, accessi wise! I totY agree that Apple should be 
thanked. Theare doing best. I think they are doing a lot better than most 
-panies that put out accessioftware forthe blind. That's just mopinion. Wayne
 

Sent from my iPad

> On Dec 17, 2016, at 7:26 PM, englishride...@gmail.com wrote:
> 
> I'd rather be optomistic than pesamistic. Besides, I still think they should 
> be thanked.
> 
> 
> Thanks,
> Ari
> 
>> On Dec 17, 2016, at 3:44 PM, Dave <dave.beckett...@gmail.com> wrote:
>> 
>> Untill, They Break it again.
>>  
>> Dave.
>>  
>>  
>> From: englishride...@gmail.com
>> Sent: Saturday, December 17, 2016 11:25 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Apple is not doing their Job???
>>  
>> I also think we need to write to Apple and thank them for the complete 
>> turnaround they made with the latest iTunes version. I haven't checked on 
>> file sharing yet, but managing your iPhone's content has once more become 
>> accessible. Whatever they did, it worked.
>>  
>>  
>> Thanks,
>> Ari
>> 
>>> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
>>> 
>>> Diane. This is well-said. I’ve put off commenting about this thread because 
>>> I don’t want to really get involved. Apple is a huge corperation and if 
>>> customers don’t come to them with a problem, they cannot fix it. I work in 
>>> customer service and while we deal with irate customers who want their 
>>> product to work correctly, we are more likely to listen and respond to 
>>> those customers who approach us with kindness and explain the problem  they 
>>> experience in detail. In other words, if apple doesn’t know it’s broken, 
>>> they can’t fix it. I urge everyone to write accessibil...@apple.com and 
>>> explain whatever problem they’re having. I assure you, that in time, apple 
>>> will indeed fix the problem.
>>> 
>>>  
>>> 
>>> Hope Paulos
>>> 
>>>  
>>> 
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>>> Of Dianne Phelps
>>> Sent: Friday, December 16, 2016 6:06 PM
>>> To: viphone@googlegroups.com
>>> Subject: Apple is not doing their Job???
>>> 
>>>  
>>> 
>>> I have bitten my writing tongue for some time since IOS 10 came out. I 
>>> don’t know where the moderators are for this list; but this topic needs a 
>>> healthy and fast stop.
>>> 
>>>  
>>> 
>>> Apple is not the only corporation making changes to software which either 
>>> change or make more difficult our use of the technology we have come to 
>>> depend upon. AVG has now become incompatible with JAWS for version 18. I 
>>> went to download the new version the other night, and it locked up my 
>>> tablet to the point where I had to make a mad dash to see my computer guys 
>>> at Staples to help me dig it out.
>>> 
>>>  
>>> 
>>> The fact is software always comes out with bugs. I didn’t understand that 
>>> in the beginning of the whole computer revolution, and I still don’t; 
>>> however, this is the way it is. As consumers, we must act accordingly. We 
>>> can either find work-arounds, change devices or wait for the next update. 
>>> Whining about it isn’t going to make it be fixed any faster, and 
>>> approaching the manufactures and writers of software with the negative tone 
>>> I have seen by some on this list won’t get anything done faster and might 
>>> even curtail Apple’s willingness to work at any of this.
>>> 
>>>  
>>> 
>>> Furthermore, turning this into a racial discrimination matter is just 
>>> beyond ridiculous. STOP IT RIGHT NOW!!!
>>> 
>>>  
>>> 
>>> This list and its members just aren’t like that, and bringing that issue 
>>> into the discussion here is appalling .
>>> 
>>>  
>>> 
>>> We are all facing problems as technology changes, and all I can think of is 
>>> that we have way more than some of us had when growing up. People who want 
>>> things to change could study and major in computer programming and 
>>> engineering and work in the field as so many, including some on this list 
>>> have done. Having intelligent conversations with tech support, offering 
>>> suggestions might help. But, the vitriol won’t get us

Re: Apple is not doing their Job???

[englishrider91]

I'd rather be optomistic than pesamistic. Besides, I still think they should be 
thanked.


Thanks,
Ari

> On Dec 17, 2016, at 3:44 PM, Dave <dave.beckett...@gmail.com> wrote:
> 
> Untill, They Break it again.
>  
> Dave.
>  
>  
> From: englishride...@gmail.com
> Sent: Saturday, December 17, 2016 11:25 PM
> To: viphone@googlegroups.com
> Subject: Re: Apple is not doing their Job???
>  
> I also think we need to write to Apple and thank them for the complete 
> turnaround they made with the latest iTunes version. I haven't checked on 
> file sharing yet, but managing your iPhone's content has once more become 
> accessible. Whatever they did, it worked.
>  
>  
> Thanks,
> Ari
> 
>> On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:
>> 
>> Diane. This is well-said. I’ve put off commenting about this thread because 
>> I don’t want to really get involved. Apple is a huge corperation and if 
>> customers don’t come to them with a problem, they cannot fix it. I work in 
>> customer service and while we deal with irate customers who want their 
>> product to work correctly, we are more likely to listen and respond to those 
>> customers who approach us with kindness and explain the problem  they 
>> experience in detail. In other words, if apple doesn’t know it’s broken, 
>> they can’t fix it. I urge everyone to write accessibil...@apple.com and 
>> explain whatever problem they’re having. I assure you, that in time, apple 
>> will indeed fix the problem. 
>> 
>>  
>> 
>> Hope Paulos
>> 
>>  
>> 
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Dianne Phelps
>> Sent: Friday, December 16, 2016 6:06 PM
>> To: viphone@googlegroups.com
>> Subject: Apple is not doing their Job???
>> 
>>  
>> 
>> I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
>> know where the moderators are for this list; but this topic needs a healthy 
>> and fast stop.
>> 
>>  
>> 
>> Apple is not the only corporation making changes to software which either 
>> change or make more difficult our use of the technology we have come to 
>> depend upon. AVG has now become incompatible with JAWS for version 18. I 
>> went to download the new version the other night, and it locked up my tablet 
>> to the point where I had to make a mad dash to see my computer guys at 
>> Staples to help me dig it out.
>> 
>>  
>> 
>> The fact is software always comes out with bugs. I didn’t understand that in 
>> the beginning of the whole computer revolution, and I still don’t; however, 
>> this is the way it is. As consumers, we must act accordingly. We can either 
>> find work-arounds, change devices or wait for the next update. Whining about 
>> it isn’t going to make it be fixed any faster, and approaching the 
>> manufactures and writers of software with the negative tone I have seen by 
>> some on this list won’t get anything done faster and might even curtail 
>> Apple’s willingness to work at any of this.
>> 
>>  
>> 
>> Furthermore, turning this into a racial discrimination matter is just beyond 
>> ridiculous. STOP IT RIGHT NOW!!!
>> 
>>  
>> 
>> This list and its members just aren’t like that, and bringing that issue 
>> into the discussion here is appalling .
>> 
>>  
>> 
>> We are all facing problems as technology changes, and all I can think of is 
>> that we have way more than some of us had when growing up. People who want 
>> things to change could study and major in computer programming and 
>> engineering and work in the field as so many, including some on this list 
>> have done. Having intelligent conversations with tech support, offering 
>> suggestions might help. But, the vitriol won’t get us anywhere.
>> 
>>  
>> 
>> I am sorry to get upon my 67-year-old high horse, but knock it off right 
>> now! Do something positive to help the situation rather than wasting time 
>> whining and complaining.
>> 
>>  
>> 
>> Annoyed with this nonsense,
>> 
>>  
>> 
>> Dianne and Hibiscus
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>>  
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>>  
>> Your V iPhone list moderator is Mar

Re: Apple is not doing their Job???

[Dave]

Untill, They Break it again.

Dave.


From: englishride...@gmail.com 
Sent: Saturday, December 17, 2016 11:25 PM
To: viphone@googlegroups.com 
Subject: Re: Apple is not doing their Job???

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.


Thanks,
Ari

On Dec 17, 2016, at 7:40 AM, Hope Paulos <hope.pau...@gmail.com> wrote:


  Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com and explain whatever problem they’re 
having. I assure you, that in time, apple will indeed fix the problem. 

   

  Hope Paulos

   

  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dianne Phelps
  Sent: Friday, December 16, 2016 6:06 PM
  To: viphone@googlegroups.com
  Subject: Apple is not doing their Job???

   

  I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
know where the moderators are for this list; but this topic needs a healthy and 
fast stop.

   

  Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

   

  The fact is software always comes out with bugs. I didn’t understand that in 
the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

   

  Furthermore, turning this into a racial discrimination matter is just beyond 
ridiculous. STOP IT RIGHT NOW!!!

   

  This list and its members just aren’t like that, and bringing that issue into 
the discussion here is appalling .

   

  We are all facing problems as technology changes, and all I can think of is 
that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.

   

  I am sorry to get upon my 67-year-old high horse, but knock it off right now! 
Do something positive to help the situation rather than wasting time whining 
and complaining.

   

  Annoyed with this nonsense,

   

  Dianne and Hibiscus

  -- 
  The following information is important for all members of the V iPhone list.
   
  If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
   
  Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
you can reach Cara at caraqu...@caraquinn.com
   
  The archives for this list can be searched at:
  http://www.mail-archive.com/viphone@googlegroups.com/
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  If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
   
  Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
you can reach Cara at caraqu...@caraquinn.com
  

Re: Apple is not doing their Job???

[englishrider91]

I also think we need to write to Apple and thank them for the complete 
turnaround they made with the latest iTunes version. I haven't checked on file 
sharing yet, but managing your iPhone's content has once more become 
accessible. Whatever they did, it worked.


Thanks,
Ari

> On Dec 17, 2016, at 7:40 AM, Hope Paulos  wrote:
> 
> Diane. This is well-said. I’ve put off commenting about this thread because I 
> don’t want to really get involved. Apple is a huge corperation and if 
> customers don’t come to them with a problem, they cannot fix it. I work in 
> customer service and while we deal with irate customers who want their 
> product to work correctly, we are more likely to listen and respond to those 
> customers who approach us with kindness and explain the problem  they 
> experience in detail. In other words, if apple doesn’t know it’s broken, they 
> can’t fix it. I urge everyone to write accessibil...@apple.com and explain 
> whatever problem they’re having. I assure you, that in time, apple will 
> indeed fix the problem.
>  
> Hope Paulos
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Dianne Phelps
> Sent: Friday, December 16, 2016 6:06 PM
> To: viphone@googlegroups.com
> Subject: Apple is not doing their Job???
>  
> I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
> know where the moderators are for this list; but this topic needs a healthy 
> and fast stop.
>  
> Apple is not the only corporation making changes to software which either 
> change or make more difficult our use of the technology we have come to 
> depend upon. AVG has now become incompatible with JAWS for version 18. I went 
> to download the new version the other night, and it locked up my tablet to 
> the point where I had to make a mad dash to see my computer guys at Staples 
> to help me dig it out.
>  
> The fact is software always comes out with bugs. I didn’t understand that in 
> the beginning of the whole computer revolution, and I still don’t; however, 
> this is the way it is. As consumers, we must act accordingly. We can either 
> find work-arounds, change devices or wait for the next update. Whining about 
> it isn’t going to make it be fixed any faster, and approaching the 
> manufactures and writers of software with the negative tone I have seen by 
> some on this list won’t get anything done faster and might even curtail 
> Apple’s willingness to work at any of this.
>  
> Furthermore, turning this into a racial discrimination matter is just beyond 
> ridiculous. STOP IT RIGHT NOW!!!
>  
> This list and its members just aren’t like that, and bringing that issue into 
> the discussion here is appalling .
>  
> We are all facing problems as technology changes, and all I can think of is 
> that we have way more than some of us had when growing up. People who want 
> things to change could study and major in computer programming and 
> engineering and work in the field as so many, including some on this list 
> have done. Having intelligent conversations with tech support, offering 
> suggestions might help. But, the vitriol won’t get us anywhere.
>  
> I am sorry to get upon my 67-year-old high horse, but knock it off right now! 
> Do something positive to help the situation rather than wasting time whining 
> and complaining.
>  
> Annoyed with this nonsense,
>  
> Dianne and Hibiscus
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you 

RE: Apple is not doing their Job???

[Hope Paulos]

Diane. This is well-said. I’ve put off commenting about this thread because I 
don’t want to really get involved. Apple is a huge corperation and if customers 
don’t come to them with a problem, they cannot fix it. I work in customer 
service and while we deal with irate customers who want their product to work 
correctly, we are more likely to listen and respond to those customers who 
approach us with kindness and explain the problem  they experience in detail. 
In other words, if apple doesn’t know it’s broken, they can’t fix it. I urge 
everyone to write accessibil...@apple.com and explain whatever problem they’re 
having. I assure you, that in time, apple will indeed fix the problem. 

 

Hope Paulos

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dianne Phelps
Sent: Friday, December 16, 2016 6:06 PM
To: viphone@googlegroups.com
Subject: Apple is not doing their Job???

 

I have bitten my writing tongue for some time since IOS 10 came out. I don’t 
know where the moderators are for this list; but this topic needs a healthy and 
fast stop.

 

Apple is not the only corporation making changes to software which either 
change or make more difficult our use of the technology we have come to depend 
upon. AVG has now become incompatible with JAWS for version 18. I went to 
download the new version the other night, and it locked up my tablet to the 
point where I had to make a mad dash to see my computer guys at Staples to help 
me dig it out.

 

The fact is software always comes out with bugs. I didn’t understand that in 
the beginning of the whole computer revolution, and I still don’t; however, 
this is the way it is. As consumers, we must act accordingly. We can either 
find work-arounds, change devices or wait for the next update. Whining about it 
isn’t going to make it be fixed any faster, and approaching the manufactures 
and writers of software with the negative tone I have seen by some on this list 
won’t get anything done faster and might even curtail Apple’s willingness to 
work at any of this.

 

Furthermore, turning this into a racial discrimination matter is just beyond 
ridiculous. STOP IT RIGHT NOW!!!

 

This list and its members just aren’t like that, and bringing that issue into 
the discussion here is appalling .

 

We are all facing problems as technology changes, and all I can think of is 
that we have way more than some of us had when growing up. People who want 
things to change could study and major in computer programming and engineering 
and work in the field as so many, including some on this list have done. Having 
intelligent conversations with tech support, offering suggestions might help. 
But, the vitriol won’t get us anywhere.

 

I am sorry to get upon my 67-year-old high horse, but knock it off right now! 
Do something positive to help the situation rather than wasting time whining 
and complaining.

 

Annoyed with this nonsense,

 

Dianne and Hibiscus

-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com
 
The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
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To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
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