[wtr-general] Re: Answering incomplete requests

The Support page on Watir.com and the guidelines page on the wiki look great! Thanks guys! -Tiffany On Mar 5, 6:28 am, Željko Filipin wrote: > 2010/3/5 Felipe Knorr Kuhn > > > I had to reset password first because I haven't logged in ages. :) > > Thanks for editing the page. I will review it t

Re: [wtr-general] Re: Answering incomplete requests

2010/3/5 Felipe Knorr Kuhn > I had to reset password first because I haven't logged in ages. :) Thanks for editing the page. I will review it the next week when I continue working on the support page. Željko -- You received this message because you are subscribed to the Google Groups "Watir G

Re: [wtr-general] Re: Answering incomplete requests

Done, I had to reset password first because I haven't logged in ages. :) FK On Fri, Mar 5, 2010 at 9:47 AM, Željko Filipin < zeljko.fili...@wa-research.ch> wrote: > On Fri, Mar 5, 2010 at 1:41 PM, Felipe Knorr Kuhn > wrote: > > Regarding the "Why isn't my question being answered?" section, cou

Re: [wtr-general] Re: Answering incomplete requests

On Fri, Mar 5, 2010 at 1:41 PM, Felipe Knorr Kuhn wrote: > Regarding the "Why isn't my question being answered?" section, could you add links to the "How to handle popups" Wiki page in the 4th paragraph? Would you please do that yourself? It is just a wiki page, everybody can edit it. Please let

Re: [wtr-general] Re: Answering incomplete requests

On Fri, Mar 5, 2010 at 12:19 PM, Željko Filipin < zeljko.fili...@wa-research.ch> wrote: > Done. The page is not finished yet, I will work more on it next week. Feedback is welcome. I did not post the link: http://watir.com/support/ Željko -- You received this message because you are subscribed

Re: [wtr-general] Re: Answering incomplete requests

Hello, Regarding the "Why isn't my question being answered?" section, could you add links to the "How to handle popups" Wiki page in the 4th paragraph? FK On Fri, Mar 5, 2010 at 8:19 AM, Željko Filipin < zeljko.fili...@wa-research.ch> wrote: > On Tue, Nov 3, 2009 at 5:49 PM, Bret Pettichord >

Re: [wtr-general] Re: Answering incomplete requests

On Tue, Nov 3, 2009 at 5:49 PM, Bret Pettichord wrote: > I think we need a page called "Support" at http://watir.com/ > It should include Watir General, IRC, Jira and Stack Overflow. Done. The page is not finished yet, I will work more on it next week. Feedback is welcome. Željko -- You receiv

[wtr-general] Re: Answering incomplete requests

I made a first pass at adding some additional stuff to http://wiki.openqa.org/display/WTR/Support. Let me know what you think and if you can make it better please do. Alan --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Gro

[wtr-general] Re: Answering incomplete requests

Željko Filipin wrote: > On Tue, Nov 3, 2009 at 5:24 PM, Bret Pettichord > wrote: > > If you personally think it > > is better and would prefer using it, you can tell people that that is > > the best way to get an answer from you. > > Stack Overflow is to this group lik

[wtr-general] Re: Answering incomplete requests

On Tue, Nov 3, 2009 at 5:24 PM, Bret Pettichord wrote: > If you personally think it > is better and would prefer using it, you can tell people that that is > the best way to get an answer from you. Stack Overflow is to this group like Git is to trying to remember what you have changed in your cod

[wtr-general] Re: Answering incomplete requests

Željko Filipin wrote: > On Tue, Nov 3, 2009 at 2:00 AM, b...@pettichord.com > > wrote: > > I guess for now, I would say that people should be told that they can > > post questions in either location. There are very few people actually >

[wtr-general] Re: Answering incomplete requests

Bret/Z* - I will update the help page today. Alan On Nov 3, 2009 3:23 AM, "Željko Filipin" wrote: On Tue, Nov 3, 2009 at 2:00 AM, b...@pettichord.com wrote: > I guess for now... I am afraid if we do not push it, that change will not happen. I will add Stack Overflow to support in the next few

[wtr-general] Re: Answering incomplete requests

On Tue, Nov 3, 2009 at 2:00 AM, b...@pettichord.com wrote: > I guess for now, I would say that people should be told that they can > post questions in either location. There are very few people actually > answering watir questions on stackoverflow right now. Basically it is > just you Zeljko, alth

[wtr-general] Re: Answering incomplete requests

I guess for now, I would say that people should be told that they can post questions in either location. There are very few people actually answering watir questions on stackoverflow right now. Basically it is just you Zeljko, although I did see Mark A make an appearance. I would like to revise t

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 30, 2009 at 8:28 PM, Bret Pettichord wrote: > Good suggestion. I just set up a login for that site and will start > spending more time there. Since three of four* top posters to this group ( http://groups.google.com/group/watir-general/about) think moving to Stack Overflow is a good i

[wtr-general] Re: Answering incomplete requests

Good suggestion. I just set up a login for that site and will start spending more time there. Bret Željko Filipin wrote: > I have been thinking about this for a long time, and it just came to > me that it is related to this thread. I think the time has come to > take Watir support to the next

[wtr-general] Re: Answering incomplete requests

Hi Mark, My comments are inline. 2009/10/30 Mark Anderson > I also monitor the watir tag at stackoverflow.com. There have been very few queries there, and if they are of slightly higher quality than the average question here, I think that it is because of the barriers to entry there (OpenID, we

[wtr-general] Re: Answering incomplete requests

se problems. /\/\ark _ From: watir-general@googlegroups.com [mailto:watir-gene...@googlegroups.com] On Behalf Of Željko Filipin Sent: Thursday, October 29, 2009 6:34 PM To: watir-general@googlegroups.com Subject: [wtr-general] Re: Answering incomplete requests I have be

[wtr-general] Re: Answering incomplete requests

I have been thinking about this for a long time, and it just came to me that it is related to this thread. I think the time has come to take Watir support to the next level. Have you heard about site called Stack Overflow? I use it all the time. Created by Jeff Atwood and Joel Spolsky. If you do n

[wtr-general] Re: Answering incomplete requests

I also like the tone of that page. I think it's a really bad idea to either humiliate people or go over- the-top with rules like SQAForums. Maybe some people are lazy, others might just be ignorant but I try not to judge as I don't know their circumstances. The questions I've answered here and v

[wtr-general] Re: Answering incomplete requests

Jari Bakken wrote: > On Fri, Oct 23, 2009 at 10:01 PM, Ethan wrote: > >> Perhaps a wiki page on what information is needed from people in order for >> them to get help - the initial response could just be a link to that page, >> and if they don't reply with information that generally conforms

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 10:01 PM, Ethan wrote: > Perhaps a wiki page on what information is needed from people in order for > them to get help - the initial response could just be a link to that page, > and if they don't reply with information that generally conforms to what is > required, it get

[wtr-general] Re: Answering incomplete requests

So, we will keep the same rule as before? :), I think it doesn't matter. Everybody grows up from a kid. Thanks. Wesley Chen. For life, the easier, the better. On Sun, Oct 25, 2009 at 3:20 AM, Željko Filipin < zeljko.fili...@wa-research.ch> wrote: > On Sat, Oct 24, 2009 at 9:13 PM, Alan Baird w

[wtr-general] Re: Answering incomplete requests

On Sat, Oct 24, 2009 at 9:13 PM, Alan Baird wrote: > I was thinking about one possible section to add: "things you can do that definitely will not get your question answered". I could add this unless somebody objects. Please do. Željko --~--~-~--~~~---~--~~ You

[wtr-general] Re: Answering incomplete requests

I'm for being more firm, but with limits. We can't help people that can't help themselves - or at least none of us have the time for it. I believe that people with legitimate questions, that don't know how to ask them or use the right words will keep trying if they are lead in the right direction

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 10:02 PM, Chris wrote: > 2. is a bad option. That one nearly killed the Perl community a > decade ago, and it's still an issue. +1 I do not want to become one of those cranky unix (and obviously perl) gurus with long beards that reply only with rtm or similar. > one opt

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 9:49 PM, Bret Pettichord wrote: > 2. Humiliate them and question their right to claim to be a tester if > they can't even report a problem correctly. Make it clear that Watir is > only for testers who have some basic competence. I do not think this would be a good idea. Cr

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 11:42 PM, Nathan Lane wrote: > I didn't mean to offend. I did not get it as an insult. :) I just wanted to say that I think you just need to have a brain, and you will be able to ask a good question. Maybe it is a language problem. Maybe people just do not know English eno

[wtr-general] Re: Answering incomplete requests

Hey Zeljko, I didn't mean to offend. By no means must one have a background in a Computer Science related field to understand software testing. I think it helps because in order to test software very effectively I think you must be able to understand it. Anyway, detail-oriented-ism and an eye for p

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 11:32 PM, Nathan Lane wrote: > Surprisingly many people who test software don't have a solid background in Computer Science, general programming, software architecture or any related field. I am one of them. But I have a brain, and I know how to use it. Maybe that is the p

[wtr-general] Re: Answering incomplete requests

Right now, I feel like humiliating people, but I don't really want to deep in my heart. In my about seven years of being a Quality Assurance Professional, I have worked for companies who hire anyone from "college students" to computer scientists to test their software. In my opinion, that may be th

[wtr-general] Re: Answering incomplete requests

Bret Pettichord wrote: > Jason Trebilcock wrote: > > Check out the top paragraph here: > http://groups.google.com/group/watir-general > > Bret > > The "guidelines" link was broken. I just fixed it. Maybe that will help. --~--~-~--~~~---~--~~ You received th

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 11:01 PM, Ethan wrote: > Perhaps a wiki page on what information is needed from people in order for them to get help Take a look at the footer of every e-mail from this group. You will find this: Before posting, please read the following guidelines: http://wiki.openqa.org

[wtr-general] Re: Answering incomplete requests

Perhaps a wiki page on what information is needed from people in order for them to get help - the initial response could just be a link to that page, and if they don't reply with information that generally conforms to what is required, it gets ignored. Of course, some people asking questions here

[wtr-general] Re: Answering incomplete requests

I try to give them a shot and ask for more information. If they don't provide any, I ignore the question. One of my favorite things about Watir is the group of really great people who support it and the patience they showed me when I was just learning. You're right, though, there are some peopl

[wtr-general] Re: Answering incomplete requests

Jason Trebilcock wrote: > Seems to me, if we're receiving 'incomplete requests', then maybe > there's a way to drive towards more complete requests. > > In the LoadRunner forum on SQAForums, they're pretty militant about > getting environment information upfront before they'll answer questions.

[wtr-general] Re: Answering incomplete requests

Chris wrote: > > one option might be to emulate the Perl community of the time and > start a 'watir-beginners' list, with a commitment from some veterans > to spend time there, but emphasize that it is a list for newbies to > help each other. Any one interested in doing this? --~--~-~--~-

[wtr-general] Re: Answering incomplete requests

Seems to me, if we're receiving 'incomplete requests', then maybe there's a way to drive towards more complete requests. In the LoadRunner forum on SQAForums, they're pretty militant about getting environment information upfront before they'll answer questions. Maybe if we adopted some sort of a s

[wtr-general] Re: Answering incomplete requests

On Fri, Oct 23, 2009 at 9:49 PM, Bret Pettichord wrote: > 1. Stop responding to incomplete requests. Maybe they will repost with > more information. Maybe not. Anyway, just ignore them. Until I get some time for a longer reply, I just want to say I will ignore bad questions. Željko -- watir.com

[wtr-general] Re: Answering incomplete requests

> 1. Stop responding to incomplete requests. Maybe they will repost with > more information. Maybe not. Anyway, just ignore them. > 2. Humiliate them and question their right to claim to be a tester if > they can't even report a problem correctly. Make it clear that Watir is > only for testers wh