On Wed Aug 26 2015 13:02:49 CDT, Hunter Fuller hf0...@uah.edu wrote:
Of course I can't speak for everyone, and I don't know that I would
lay out an SLA saying wireless will be up 99.999% of the time or
anything, but it just doesn't seem as fragile as one might think
initially.
The next
If you're going to be really measuring yourself against an SLA, the only sane
way I can see would be to do so with a metrics tool like 7Signals, Streetwise,
or NetBeez. This would also force you to specify exactly *where* you're
trying to offer a given SLA, allowing you to focus on critical
-LAN] WiFi Service Level Agreement
On Tue, Aug 25, 2015 at 11:10 AM, Chuck Enfield chu...@psu.edu wrote:
If so, why would we focus on saying, wireless might not work.
It's not helpful to us or our users. A much more constructive
approach would be to tell faculty to plan for when wireless doesn't
-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hunter Fuller
Sent: Tuesday, August 25, 2015 5:40 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
On Tue
Of Thomas Carter
Sent: Wednesday, August 26, 2015 10:19 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
I do not have the same confidence in wireless as I do wired. There is no
control over the airwaves like there is over physical cabling, and some
-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jeffrey D.
Sessler
Sent: Wednesday, August 26, 2015 10:24 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
The other piece
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Thomas Carter
Sent: Wednesday, August 26, 2015 10:19 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
I do not have the same confidence in wireless as I do wired. There is no
control over the airwaves
@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
We tried putting classroom computers on wireless, but ran into problems with
waking computers. Our patch management procedures rely heavily on waking
computers during a maintenance period at night, and we couldn't find a way to
do
-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hinson, Matthew P
Sent: Tuesday, August 25, 2015 8:38 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
We
On Tue, Aug 25, 2015 at 11:10 AM, Chuck Enfield chu...@psu.edu wrote:
If so, why would we focus on saying, wireless might not work.
It's not helpful to us or our users. A much more constructive approach
would be to tell faculty to plan for when wireless doesn't work - to have
a back-up plan
-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hinson, Matthew P
Sent: Tuesday, August 25, 2015 8:38 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
We looked into doing
-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] WiFi Service Level Agreement
Greetings Colleagues
I have been tasked with the process of setting up a service level agreement for
a wifi tender
Has anyone developed a user experience sla for wifi ? Or a services description
for the wifi
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