I suspect that my problems were the result either of somehow messing up the original gateway when I added the new gateway, or simply testing too soon after restarting services.
I reverted my sipXecs server to the last snapshot made before I added the new Gateway, and tried again. This time I was extremely careful to make sure I didn't change anything except adding a new Gateway and adding the Gateway to the dialing plan. I sent profiles, restarted services, and this time the original Gateway still works. I'm still trying to figure out why the new Gatway fails (the sipXbridge returns, "SIP/2.0 404 No record of ITSP. Check configuration"), but now the dial plan correctly falls through to the original gateway and successfully places the call. Tony, thanks for pointing me towards the trace utility. That has been *AMAZINGLY* helpful! Mike Burden Lynk Systems, Inc e-mail: [email protected] Phone: 616-532-4985 From: [email protected] [mailto:[email protected]] On Behalf Of Burden, Mike Sent: Wednesday, November 04, 2009 11:47 AM To: [email protected] Subject: [sipx-users] Multiple gateways? Good morning, OK, I'm brand new to both IP telephony and sipXecs, so if I've done something dumb, go easy on me. :) I have sipXecs working correctly with a SIP trunk to our ITSP. This Gateway uses the Internal SBC (sipXbridge-1) as the route. I want to add a SIP trunk to a second ITSP. I went to Devices -> Gateways -> Add New Gateway -> SIP Trunk and filled in the information for the new ITSP, and set up the Dial Plan so that the original Gateway was first, followed by the Gateway to the new ITSP. The new Gateway also uses shipXbridge-1 as the route. After restarting services, outbound calls do not work at all (fast busy.) I removed the Gateway for the new ITSP from the Dial Plan and restarted services, but it still didn't work (still fast busy.) I removed the new Gateway and restarted services again, and everything worked again. Where am I going wrong? Shouldn't the system use the Gateways in the order I specified in the Dial Plan? Mike Burden Lynk Systems, Inc e-mail: [email protected] Phone: 616-532-4985
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