Do these extensions show in the diagnostics-registrations? ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Mon Jan 11 09:31:21 2010 Subject: Re: [sipx-users] Can't dial between SIP handsets but get dial tone I have run "sipx-dialog-count /var/log/sipxpbx/sipXproxy.log" and it returns nothing at all. During a call from a softphone to one of the handsets the following lines are appended to that logfile: "2010-01-11T14:24:02.103893Z":94:SIP:ERR:sipx.[DOMAIN]:SipUserAgent-2:B6EB4B90:SipXProxy:"SipUserAgent::handleMessage SIP message timeout expired with no matching transaction" "2010-01-11T14:24:03.568697Z":95:SIP:WARNING:sipx.[DOMAIN]:SipRouter-11:B6DB3B90:SipXProxy:"SipUserAgent::send PUBLISH request matches existing transaction" "2010-01-11T14:24:03.674648Z":96:SIP:ERR:sipx.[DOMAIN]:SipUserAgent-2:B6EB4B90:SipXProxy:"SipUserAgent::handleMessage SIP message timeout expired with no matching transaction" "2010-01-11T14:24:08.280282Z":97:SIP:WARNING:sipx.[DOMAIN]:SipRouter-11:B6DB3B90:SipXProxy:"SipUserAgent::send INVITE request matches existing transaction" "2010-01-11T14:24:08.362192Z":98:SIP:ERR:sipx.[DOMAIN]:SipUserAgent-2:B6EB4B90:SipXProxy:"SipUserAgent::handleMessage SIP message timeout expired with no matching transaction" When an attempted call is made from a handset to another handset nothing is appended to that logfile. There are no extra packets received by the receiving handset as shown by its own status tools. Having loaded different firmware versions onto the handsets most of then display "CallEnded" immediately when dialling another handset but one displays "InvalidNumber". The handsets can both dial "100" successfully and communicate with the system that way. So all this leans towards the numbers "200" and "201" not being recognised for some reason on outbound calls from the physical handsets. Many thanks Dan -----Original Message----- From: Tony Graziano [mailto:[email protected]] Sent: Monday, January 11, 2010 01:25 PM To: [email protected] Cc: [email protected] Subject: Re: [sipx-users] Can't dial between SIP handsets but get dial tone Dialling 201 from the handset just gives a budy tone and "Call Ended". A call from the softphone to "sip:2...@domain" works fine. A siptrace would be handy for such a call. http://wiki.sipfoundry.org/display/xecsuserV4r0/Display+SIP+message+flow+using+Sipviewer I would clear my logs, then reboot the phones and ensure they register, then make a test call. It might be helpful to see that they are using DNS to register to the sipdomain name and not ip address, as well as they reason number for why they will not accept the call being sent to them. Many thank _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
