Thanks Tony,

We have done the following:

1) Reset the Local Profile on the phone (650)
2) Did a 'send profiles' on the SIPx Server and rebooted the phone again

And the problem still persists.

Any other ideas?

B



On Mon, Mar 22, 2010 at 3:17 PM, Tony Graziano <[email protected]
> wrote:

> Like maybe it was the first of the phones someone tried to use, and it was
> manually configured and so wiping the local config and setting the handset
> back to defaults... Is a good first step.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: [email protected] <[email protected]>
> Cc: [email protected] <[email protected]>
> Sent: Mon Mar 22 15:10:52 2010
> Subject: Re: [sipx-users] 650 seems to register to the SIPx server as a
> NAT’ed
> client
>
> On Mon, 2010-03-22 at 14:49 -0400, [email protected] wrote:
> > Hello,
> >
> >
> >
> > I have a small install with 6 devices, 5 Polycom 331 and 1 Polycom 650
> > with Expansion Module.
> >
> >
> >
> > The SIPx server is hosted at another site, and there is a site to site
> > VPN connected between the two sites. The 331 phones register just
> > fine, but the 650 seems to register to the SIPx server as a NAT’ed
> > client.
> > Why would the Polycom 650 have a problem, when the 331’s are working
> > just fine. They are all in the same phone group with the same options
> > configured.
>
> My suspicion would be that the 650 has somehow gotten a different
> default IP router, so it's not sending it's registration over the VPN.
>
>
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