When you say gateway, do you mean the media gateway (sipxbridge), or the 
network gateway (router)?
The provider says they are sending DTMF
I rebooted the router
If the sipxbridge is the problem, how do I fix it?

From: [email protected] 
[mailto:[email protected]] On Behalf Of Michael Picher
Sent: Tuesday, January 10, 2012 11:32 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] no DTMF

so it's not the server, it's either the gateway or the provider.
On Tue, Jan 10, 2012 at 2:27 PM, Ken Ridley 
<[email protected]<mailto:[email protected]>> wrote:
Yes it works

I just got off the phone with the ITSP, and they say that they see the DTMF 
being sent
If I call user's DID, and send DTMF, all they hear is a click

From: 
[email protected]<mailto:[email protected]>
 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Michael Picher
Sent: Tuesday, January 10, 2012 11:19 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] no DTMF

does it work from inside if you dial the AA extension?
On Tue, Jan 10, 2012 at 2:14 PM, Ken Ridley 
<[email protected]<mailto:[email protected]>> wrote:
This morning none of the options on the AA work
The problem is external incoming calls are not sending DTMF
If I dial the AA internally the DTMF is heard
Is this a provider, or a sipx problem?

I rebooted the system, but that did not fix the problem
We are using an ITSP with the sipxbridge


Thank you for your help,
Ken Ridley

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--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810
O.978-296-1005 X2015<tel:978-296-1005%20X2015>
M.207-956-0262<tel:207-956-0262>
@mpicher <http://twitter.com/mpicher>
www.ezuce.com<http://www.ezuce.com>

------------------------------------------------------------------------------------------------------------
Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
A gathering for - open source users, eZuce customers & eZuce partners
Get the inside track on 4.6 and a glimpse at the future of sipXecs!


_______________________________________________
sipx-users mailing list
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List Archive: http://list.sipfoundry.org/archive/sipx-users/



--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
www.ezuce.com<http://www.ezuce.com>

------------------------------------------------------------------------------------------------------------
Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
A gathering for - open source users, eZuce customers & eZuce partners
Get the inside track on 4.6 and a glimpse at the future of sipXecs!

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