first, consider a sip trace instead of a capture.

 tcpdump -i eth0 -Nnq -w /var/log/sipxpbx/capture.pcap


On Tue, Jan 10, 2012 at 6:10 PM, Ken Ridley <[email protected]> wrote:
> I captured packets using this command on the sipX system: tcpdump -n -s 0 -i 
> eth1 -w sipx-tcpdump1.cap not port 22
> Then I changed the command to: tcpdump -n -s 65535 -i eth1 -w 
> sipx-tcpdump2.cap not port 22
>
> When I try to open the files with wireshark, I get this error
>
> The capture file appears to be damaged or corrupt.
> (pcap: File has 100705613-byte packet, bigger than maximum of 65535)
>
> What do I need to do
>
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Ken Ridley
> Sent: Tuesday, January 10, 2012 1:05 PM
> To: 'Discussion list for users of sipXecs software'
> Subject: Re: [sipx-users] no DTMF
>
> ITSP is Broadvox
> The system has been connected to them with no problems, for about two months 
> I captured packets behind the router to the sipx, and the DTMF is making it 
> all the way to the system
>
> No.     Time        Source                Destination           Protocol Info
>   3684 147.811596  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF Four 4
>   4230 149.611648  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF Two 2
>   4631 151.491430  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF Five 5
>   4787 153.031845  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF One 1
>   4968 154.771810  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF Eight 8
>   5105 156.151521  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF Five 5
>   5235 157.411472  208.93.224.230        192.168.111.210       RTP EVENT 
> Payload type=RTP Event, DTMF Two 2
>
> Another thing that happened this morning was, all of the phone registrations 
> were expired, the ITSP connection was active I still had web access, there 
> were just no phones connected I rebooted the system, and the phones 
> reconnected I do not know if we were having the DTMF problem before I rebooted
>
>
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Tony Graziano
> Sent: Tuesday, January 10, 2012 12:21 PM
> To: Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] no DTMF
>
> can you tell what kind of UA or switch the ITSP is using>
>
> (i.e. Freeswitch and Sonus hate each other when it comes to DTMF).
>
> Who is the ITSP?
>
> On Tue, Jan 10, 2012 at 3:19 PM, Michael Picher <[email protected]> wrote:
>> well, you already tried restarting it...
>>
>> i'd do a capture on the box itself with tcpdump and then inspect the
>> .pcap file and see if you can see/hear the dtmf.
>>
>> mike
>>
>>
>> On Tue, Jan 10, 2012 at 3:06 PM, Ken Ridley <[email protected]> wrote:
>>>
>>> When you say gateway, do you mean the media gateway (sipxbridge), or
>>> the network gateway (router)?
>>>
>>> The provider says they are sending DTMF
>>>
>>> I rebooted the router
>>>
>>> If the sipxbridge is the problem, how do I fix it?
>>>
>>>
>>>
>>> From: [email protected]
>>> [mailto:[email protected]] On Behalf Of Michael
>>> Picher
>>> Sent: Tuesday, January 10, 2012 11:32 AM
>>>
>>>
>>> To: Discussion list for users of sipXecs software
>>> Subject: Re: [sipx-users] no DTMF
>>>
>>>
>>>
>>> so it's not the server, it's either the gateway or the provider.
>>>
>>> On Tue, Jan 10, 2012 at 2:27 PM, Ken Ridley <[email protected]> wrote:
>>>
>>> Yes it works
>>>
>>>
>>>
>>> I just got off the phone with the ITSP, and they say that they see
>>> the DTMF being sent
>>>
>>> If I call user's DID, and send DTMF, all they hear is a click
>>>
>>>
>>>
>>> From: [email protected]
>>> [mailto:[email protected]] On Behalf Of Michael
>>> Picher
>>> Sent: Tuesday, January 10, 2012 11:19 AM
>>> To: Discussion list for users of sipXecs software
>>> Subject: Re: [sipx-users] no DTMF
>>>
>>>
>>>
>>> does it work from inside if you dial the AA extension?
>>>
>>> On Tue, Jan 10, 2012 at 2:14 PM, Ken Ridley <[email protected]> wrote:
>>>
>>> This morning none of the options on the AA work
>>>
>>> The problem is external incoming calls are not sending DTMF
>>>
>>> If I dial the AA internally the DTMF is heard
>>>
>>> Is this a provider, or a sipx problem?
>>>
>>>
>>>
>>> I rebooted the system, but that did not fix the problem
>>>
>>> We are using an ITSP with the sipxbridge
>>>
>>>
>>>
>>>
>>>
>>> Thank you for your help,
>>>
>>> Ken Ridley
>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>>
>>>
>>>
>>> --
>>> Michael Picher, Director of Technical Services eZuce, Inc.
>>>
>>> 300 Brickstone Square
>>>
>>> Suite 201
>>>
>>> Andover, MA. 01810
>>>
>>> O.978-296-1005 X2015
>>> M.207-956-0262
>>> @mpicher <http://twitter.com/mpicher> www.ezuce.com
>>>
>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> ---------------------------------------
>>>
>>> Hope to see you at the sipX CoLab!
>>> http://www.sipfoundry.org/sipx-colab
>>>
>>> A gathering for - open source users, eZuce customers & eZuce partners
>>>
>>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>>
>>>
>>>
>>> --
>>> Michael Picher, Director of Technical Services eZuce, Inc.
>>>
>>> 300 Brickstone Square
>>>
>>> Suite 201
>>>
>>> Andover, MA. 01810
>>>
>>> O.978-296-1005 X2015
>>> M.207-956-0262
>>> @mpicher <http://twitter.com/mpicher> www.ezuce.com
>>>
>>>
>>>
>>>
>>> ------------------------------------------------------------------------------------------------------------
>>>
>>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
>>>
>>> A gathering for - open source users, eZuce customers & eZuce partners
>>>
>>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>>
>>
>> --
>> Michael Picher, Director of Technical Services
>> eZuce, Inc.
>>
>> 300 Brickstone Square
>>
>> Suite 201
>>
>> Andover, MA. 01810
>>
>> O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher>
>> www.ezuce.com
>>
>> ------------------------------------------------------------------------------------------------------------
>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
>> A gathering for - open source users, eZuce customers & eZuce partners
>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
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>
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>
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>
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>
>
> _______________________________________________
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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net

Linked-In Profile:
 http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
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