I set up a second system at my house, and that system did not hear the DTMF, like the one at our office.
I then added a second gateway to the system, with another ITSP account, and DTMF worked I called Broadvox, and explained what was going on, the tech made a test call on the bad trunk, and the DTMF worked I then had the original system connect to Broadvox and the DTMF worked The tech said he did not change anything, but by the power of GREYSKULL!, the system is back up and running I did discover that when DTMF does not work, I get a single RTP packet with the number I pressed When it works, I see 19 RTP packets with the number, and 3 RTP packets, with the number and (end) Thanks for all of your suggestions, I hope it continues to work..... Ken From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Tuesday, January 10, 2012 11:55 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] no DTMF Use binary mode (bin) in FTP when you transfer the file. Paul > I captured packets using this command on the sipX system: tcpdump -n > -s 0 -i eth1 -w sipx-tcpdump1.cap not port 22 > Then I changed the command to: tcpdump -n -s 65535 -i eth1 -w sipx- > tcpdump2.cap not port 22 > > When I try to open the files with wireshark, I get this error > > The capture file appears to be damaged or corrupt. > (pcap: File has 100705613-byte packet, bigger than maximum of 65535) > > What do I need to do > > -----Original Message----- > From: > [email protected]<mailto:[email protected]> > [mailto:sipx-users- > [email protected]<mailto:[email protected]>] On Behalf Of > Ken Ridley > Sent: Tuesday, January 10, 2012 1:05 PM > To: 'Discussion list for users of sipXecs software' > Subject: Re: [sipx-users] no DTMF > > ITSP is Broadvox > The system has been connected to them with no problems, for about > two months I captured packets behind the router to the sipx, and the > DTMF is making it all the way to the system > > No. Time Source Destination Protocol Info > 3684 147.811596 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF Four 4 > 4230 149.611648 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF Two 2 > 4631 151.491430 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF Five 5 > 4787 153.031845 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF One 1 > 4968 154.771810 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF Eight 8 > 5105 156.151521 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF Five 5 > 5235 157.411472 208.93.224.230 192.168.111.210 RTP > EVENT Payload type=RTP Event, DTMF Two 2 > > Another thing that happened this morning was, all of the phone > registrations were expired, the ITSP connection was active I still > had web access, there were just no phones connected I rebooted the > system, and the phones reconnected I do not know if we were having > the DTMF problem before I rebooted > > > -----Original Message----- > From: > [email protected]<mailto:[email protected]> > [mailto:sipx-users- > [email protected]<mailto:[email protected]>] On Behalf Of > Tony Graziano > Sent: Tuesday, January 10, 2012 12:21 PM > To: Discussion list for users of sipXecs software > Subject: Re: [sipx-users] no DTMF > > can you tell what kind of UA or switch the ITSP is using> > > (i.e. Freeswitch and Sonus hate each other when it comes to DTMF). > > Who is the ITSP? > > On Tue, Jan 10, 2012 at 3:19 PM, Michael Picher > <[email protected]<mailto:[email protected]>> wrote: > > well, you already tried restarting it... > > > > i'd do a capture on the box itself with tcpdump and then inspect the > > .pcap file and see if you can see/hear the dtmf. > > > > mike > > > > > > On Tue, Jan 10, 2012 at 3:06 PM, Ken Ridley > > <[email protected]<mailto:[email protected]>> wrote: > >> > >> When you say gateway, do you mean the media gateway (sipxbridge), or > >> the network gateway (router)? > >> > >> The provider says they are sending DTMF > >> > >> I rebooted the router > >> > >> If the sipxbridge is the problem, how do I fix it? > >> > >> > >> > >> From: > >> [email protected]<mailto:[email protected]> > >> [mailto:[email protected]] On Behalf Of Michael > >> Picher > >> Sent: Tuesday, January 10, 2012 11:32 AM > >> > >> > >> To: Discussion list for users of sipXecs software > >> Subject: Re: [sipx-users] no DTMF > >> > >> > >> > >> so it's not the server, it's either the gateway or the provider. > >> > >> On Tue, Jan 10, 2012 at 2:27 PM, Ken Ridley > >> <[email protected]<mailto:[email protected]>> wrote: > >> > >> Yes it works > >> > >> > >> > >> I just got off the phone with the ITSP, and they say that they see > >> the DTMF being sent > >> > >> If I call user's DID, and send DTMF, all they hear is a click > >> > >> > >> > >> From: > >> [email protected]<mailto:[email protected]> > >> [mailto:[email protected]] On Behalf Of Michael > >> Picher > >> Sent: Tuesday, January 10, 2012 11:19 AM > >> To: Discussion list for users of sipXecs software > >> Subject: Re: [sipx-users] no DTMF > >> > >> > >> > >> does it work from inside if you dial the AA extension? > >> > >> On Tue, Jan 10, 2012 at 2:14 PM, Ken Ridley > >> <[email protected]<mailto:[email protected]>> wrote: > >> > >> This morning none of the options on the AA work > >> > >> The problem is external incoming calls are not sending DTMF > >> > >> If I dial the AA internally the DTMF is heard > >> > >> Is this a provider, or a sipx problem? > >> > >> > >> > >> I rebooted the system, but that did not fix the problem > >> > >> We are using an ITSP with the sipxbridge > >> > >> > >> > >> > >> > >> Thank you for your help, > >> > >> Ken Ridley > >> > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > >> > >> > >> > >> > >> -- > >> Michael Picher, Director of Technical Services eZuce, Inc. > >> > >> 300 Brickstone Square > >> > >> Suite 201 > >> > >> Andover, MA. 01810 > >> > >> O.978-296-1005 X2015 > >> M.207-956-0262 > >> @mpicher <http://twitter.com/mpicher> www.ezuce.com > >> > >> > >> > >> > >> --------------------------------------------------------------------- > >> --------------------------------------- > >> > >> Hope to see you at the sipX CoLab! > >> http://www.sipfoundry.org/sipx-colab > >> > >> A gathering for - open source users, eZuce customers & eZuce partners > >> > >> Get the inside track on 4.6 and a glimpse at the future of sipXecs! > >> > >> > >> > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > >> > >> > >> > >> > >> -- > >> Michael Picher, Director of Technical Services eZuce, Inc. > >> > >> 300 Brickstone Square > >> > >> Suite 201 > >> > >> Andover, MA. 01810 > >> > >> O.978-296-1005 X2015 > >> M.207-956-0262 > >> @mpicher <http://twitter.com/mpicher> www.ezuce.com > >> > >> > >> > >> > >> > ------------------------------------------------------------------------------------------------------------ > >> > >> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab > >> > >> A gathering for - open source users, eZuce customers & eZuce partners > >> > >> Get the inside track on 4.6 and a glimpse at the future of sipXecs! > >> > >> > >> > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > > > > > -- > > Michael Picher, Director of Technical Services > > eZuce, Inc. > > > > 300 Brickstone Square > > > > Suite 201 > > > > Andover, MA. 01810 > > > > O.978-296-1005 X2015 > > M.207-956-0262 > > @mpicher <http://twitter.com/mpicher> > > www.ezuce.com > > > > > ------------------------------------------------------------------------------------------------------------ > > Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab > > A gathering for - open source users, eZuce customers & eZuce partners > > Get the inside track on 4.6 and a glimpse at the future of sipXecs! > > > > > > _______________________________________________ > > sipx-users mailing list > > [email protected]<mailto:[email protected]> > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: > [email protected]<mailto:[email protected]> > Fax: 434.465.6833 > > Email: [email protected]<mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: > [email protected]<mailto:[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.net<http://myhelp.myitdepartment.net/> > Blog: http://blog.myitdepartment.net<http://blog.myitdepartment.net/> > > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > _______________________________________________ > sipx-users mailing list > [email protected]<mailto:[email protected]> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > _______________________________________________ > sipx-users mailing list > [email protected]<mailto:[email protected]> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > _______________________________________________ > sipx-users mailing list > [email protected]<mailto:[email protected]> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
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