ITSP is Broadvox
The system has been connected to them with no problems, for about two months
I captured packets behind the router to the sipx, and the DTMF is making it all 
the way to the system

No.     Time        Source                Destination           Protocol Info
   3684 147.811596  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF Four 4
   4230 149.611648  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF Two 2
   4631 151.491430  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF Five 5
   4787 153.031845  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF One 1
   4968 154.771810  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF Eight 8
   5105 156.151521  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF Five 5
   5235 157.411472  208.93.224.230        192.168.111.210       RTP EVENT 
Payload type=RTP Event, DTMF Two 2

Another thing that happened this morning was, all of the phone registrations 
were expired, the ITSP connection was active
I still had web access, there were just no phones connected
I rebooted the system, and the phones reconnected
I do not know if we were having the DTMF problem before I rebooted


-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Tuesday, January 10, 2012 12:21 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] no DTMF

can you tell what kind of UA or switch the ITSP is using>

(i.e. Freeswitch and Sonus hate each other when it comes to DTMF).

Who is the ITSP?

On Tue, Jan 10, 2012 at 3:19 PM, Michael Picher <[email protected]> wrote:
> well, you already tried restarting it...
>
> i'd do a capture on the box itself with tcpdump and then inspect the 
> .pcap file and see if you can see/hear the dtmf.
>
> mike
>
>
> On Tue, Jan 10, 2012 at 3:06 PM, Ken Ridley <[email protected]> wrote:
>>
>> When you say gateway, do you mean the media gateway (sipxbridge), or 
>> the network gateway (router)?
>>
>> The provider says they are sending DTMF
>>
>> I rebooted the router
>>
>> If the sipxbridge is the problem, how do I fix it?
>>
>>
>>
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of Michael 
>> Picher
>> Sent: Tuesday, January 10, 2012 11:32 AM
>>
>>
>> To: Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] no DTMF
>>
>>
>>
>> so it's not the server, it's either the gateway or the provider.
>>
>> On Tue, Jan 10, 2012 at 2:27 PM, Ken Ridley <[email protected]> wrote:
>>
>> Yes it works
>>
>>
>>
>> I just got off the phone with the ITSP, and they say that they see 
>> the DTMF being sent
>>
>> If I call user's DID, and send DTMF, all they hear is a click
>>
>>
>>
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of Michael 
>> Picher
>> Sent: Tuesday, January 10, 2012 11:19 AM
>> To: Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] no DTMF
>>
>>
>>
>> does it work from inside if you dial the AA extension?
>>
>> On Tue, Jan 10, 2012 at 2:14 PM, Ken Ridley <[email protected]> wrote:
>>
>> This morning none of the options on the AA work
>>
>> The problem is external incoming calls are not sending DTMF
>>
>> If I dial the AA internally the DTMF is heard
>>
>> Is this a provider, or a sipx problem?
>>
>>
>>
>> I rebooted the system, but that did not fix the problem
>>
>> We are using an ITSP with the sipxbridge
>>
>>
>>
>>
>>
>> Thank you for your help,
>>
>> Ken Ridley
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>>
>>
>>
>> --
>> Michael Picher, Director of Technical Services eZuce, Inc.
>>
>> 300 Brickstone Square
>>
>> Suite 201
>>
>> Andover, MA. 01810
>>
>> O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher> www.ezuce.com
>>
>>
>>
>>
>> ------------------------------------------------------------------------------------------------------------
>>
>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
>>
>> A gathering for - open source users, eZuce customers & eZuce partners
>>
>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>
>>
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>>
>>
>>
>> --
>> Michael Picher, Director of Technical Services
>> eZuce, Inc.
>>
>> 300 Brickstone Square
>>
>> Suite 201
>>
>> Andover, MA. 01810
>>
>> O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher>
>> www.ezuce.com
>>
>>
>>
>>
>> ------------------------------------------------------------------------------------------------------------
>>
>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
>>
>> A gathering for - open source users, eZuce customers & eZuce partners
>>
>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>
>>
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
>
> --
> Michael Picher, Director of Technical Services
> eZuce, Inc.
>
> 300 Brickstone Square
>
> Suite 201
>
> Andover, MA. 01810
>
> O.978-296-1005 X2015
> M.207-956-0262
> @mpicher <http://twitter.com/mpicher>
> www.ezuce.com
>
> ------------------------------------------------------------------------------------------------------------
> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
> A gathering for - open source users, eZuce customers & eZuce partners
> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/



-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net

Linked-In Profile:
 http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/


_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to