can you tell what kind of UA or switch the ITSP is using>

(i.e. Freeswitch and Sonus hate each other when it comes to DTMF).

Who is the ITSP?

On Tue, Jan 10, 2012 at 3:19 PM, Michael Picher <[email protected]> wrote:
> well, you already tried restarting it...
>
> i'd do a capture on the box itself with tcpdump and then inspect the .pcap
> file and see if you can see/hear the dtmf.
>
> mike
>
>
> On Tue, Jan 10, 2012 at 3:06 PM, Ken Ridley <[email protected]> wrote:
>>
>> When you say gateway, do you mean the media gateway (sipxbridge), or the
>> network gateway (router)?
>>
>> The provider says they are sending DTMF
>>
>> I rebooted the router
>>
>> If the sipxbridge is the problem, how do I fix it?
>>
>>
>>
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of Michael Picher
>> Sent: Tuesday, January 10, 2012 11:32 AM
>>
>>
>> To: Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] no DTMF
>>
>>
>>
>> so it's not the server, it's either the gateway or the provider.
>>
>> On Tue, Jan 10, 2012 at 2:27 PM, Ken Ridley <[email protected]> wrote:
>>
>> Yes it works
>>
>>
>>
>> I just got off the phone with the ITSP, and they say that they see the
>> DTMF being sent
>>
>> If I call user’s DID, and send DTMF, all they hear is a click
>>
>>
>>
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of Michael Picher
>> Sent: Tuesday, January 10, 2012 11:19 AM
>> To: Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] no DTMF
>>
>>
>>
>> does it work from inside if you dial the AA extension?
>>
>> On Tue, Jan 10, 2012 at 2:14 PM, Ken Ridley <[email protected]> wrote:
>>
>> This morning none of the options on the AA work
>>
>> The problem is external incoming calls are not sending DTMF
>>
>> If I dial the AA internally the DTMF is heard
>>
>> Is this a provider, or a sipx problem?
>>
>>
>>
>> I rebooted the system, but that did not fix the problem
>>
>> We are using an ITSP with the sipxbridge
>>
>>
>>
>>
>>
>> Thank you for your help,
>>
>> Ken Ridley
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>>
>>
>>
>> --
>> Michael Picher, Director of Technical Services
>> eZuce, Inc.
>>
>> 300 Brickstone Square
>>
>> Suite 201
>>
>> Andover, MA. 01810
>>
>> O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher>
>> www.ezuce.com
>>
>>
>>
>>
>> ------------------------------------------------------------------------------------------------------------
>>
>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
>>
>> A gathering for - open source users, eZuce customers & eZuce partners
>>
>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>
>>
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>>
>>
>>
>>
>> --
>> Michael Picher, Director of Technical Services
>> eZuce, Inc.
>>
>> 300 Brickstone Square
>>
>> Suite 201
>>
>> Andover, MA. 01810
>>
>> O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher>
>> www.ezuce.com
>>
>>
>>
>>
>> ------------------------------------------------------------------------------------------------------------
>>
>> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
>>
>> A gathering for - open source users, eZuce customers & eZuce partners
>>
>> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>>
>>
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
>
> --
> Michael Picher, Director of Technical Services
> eZuce, Inc.
>
> 300 Brickstone Square
>
> Suite 201
>
> Andover, MA. 01810
>
> O.978-296-1005 X2015
> M.207-956-0262
> @mpicher <http://twitter.com/mpicher>
> www.ezuce.com
>
> ------------------------------------------------------------------------------------------------------------
> Hope to see you at the sipX CoLab! http://www.sipfoundry.org/sipx-colab
> A gathering for - open source users, eZuce customers & eZuce partners
> Get the inside track on 4.6 and a glimpse at the future of sipXecs!
>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/



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