Sounds like broadvox had an "aha" moment but wouldn't admit it. On Jan 13, 2012 1:31 AM, "Ken Ridley" <[email protected]> wrote:
> I set up a second system at my house, and that system did not hear the > DTMF, like the one at our office.**** > > I then added a second gateway to the system, with another ITSP account, > and DTMF worked**** > > ** ** > > I called Broadvox, and explained what was going on, the tech made a test > call on the bad trunk, and the DTMF worked**** > > I then had the original system connect to Broadvox and the DTMF worked**** > > ** ** > > The tech said he did not change anything, but by the power of GREYSKULL!, > the system is back up and running**** > > ** ** > > I did discover that when DTMF does not work, I get a single RTP packet > with the number I pressed**** > > When it works, I see 19 RTP packets with the number, and 3 RTP packets, > with the number and (end)**** > > ** ** > > Thanks for all of your suggestions, I hope it continues to work.....**** > > Ken**** > > ** ** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *[email protected] > *Sent:* Tuesday, January 10, 2012 11:55 PM > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] no DTMF**** > > ** ** > > Use binary mode (bin) in FTP when you transfer the file. > > Paul > > > I captured packets using this command on the sipX system: tcpdump -n > > -s 0 -i eth1 -w sipx-tcpdump1.cap not port 22 > > Then I changed the command to: tcpdump -n -s 65535 -i eth1 -w sipx- > > tcpdump2.cap not port 22 > > > > When I try to open the files with wireshark, I get this error > > > > The capture file appears to be damaged or corrupt. > > (pcap: File has 100705613-byte packet, bigger than maximum of 65535) > > > > What do I need to do > > > > -----Original Message----- > > From: [email protected] > > [mailto:sipx-users-<sipx-users-> > > [email protected]] On Behalf Of Ken Ridley > > Sent: Tuesday, January 10, 2012 1:05 PM > > To: 'Discussion list for users of sipXecs software' > > Subject: Re: [sipx-users] no DTMF > > > > ITSP is Broadvox > > The system has been connected to them with no problems, for about > > two months I captured packets behind the router to the sipx, and the > > DTMF is making it all the way to the system > > > > No. Time Source Destination Protocol > Info > > 3684 147.811596 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF Four 4 > > 4230 149.611648 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF Two 2 > > 4631 151.491430 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF Five 5 > > 4787 153.031845 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF One 1 > > 4968 154.771810 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF Eight 8 > > 5105 156.151521 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF Five 5 > > 5235 157.411472 208.93.224.230 192.168.111.210 RTP > > EVENT Payload type=RTP Event, DTMF Two 2 > > > > Another thing that happened this morning was, all of the phone > > registrations were expired, the ITSP connection was active I still > > had web access, there were just no phones connected I rebooted the > > system, and the phones reconnected I do not know if we were having > > the DTMF problem before I rebooted > > > > > > -----Original Message----- > > From: [email protected] > > [mailto:sipx-users-<sipx-users-> > > [email protected]] On Behalf Of Tony Graziano > > Sent: Tuesday, January 10, 2012 12:21 PM > > To: Discussion list for users of sipXecs software > > Subject: Re: [sipx-users] no DTMF > > > > can you tell what kind of UA or switch the ITSP is using> > > > > (i.e. Freeswitch and Sonus hate each other when it comes to DTMF). > > > > Who is the ITSP? > > > > On Tue, Jan 10, 2012 at 3:19 PM, Michael Picher <[email protected]> > wrote: > > > well, you already tried restarting it... > > > > > > i'd do a capture on the box itself with tcpdump and then inspect the > > > .pcap file and see if you can see/hear the dtmf. > > > > > > mike > > > > > > > > > On Tue, Jan 10, 2012 at 3:06 PM, Ken Ridley <[email protected]> wrote: > > >> > > >> When you say gateway, do you mean the media gateway (sipxbridge), or > > >> the network gateway (router)? > > >> > > >> The provider says they are sending DTMF > > >> > > >> I rebooted the router > > >> > > >> If the sipxbridge is the problem, how do I fix it? > > >> > > >> > > >> > > >> From: [email protected] > > >> [mailto:[email protected]<[email protected]>] > On Behalf Of Michael > > >> Picher > > >> Sent: Tuesday, January 10, 2012 11:32 AM > > >> > > >> > > >> To: Discussion list for users of sipXecs software > > >> Subject: Re: [sipx-users] no DTMF > > >> > > >> > > >> > > >> so it's not the server, it's either the gateway or the provider. > > >> > > >> On Tue, Jan 10, 2012 at 2:27 PM, Ken Ridley <[email protected]> > wrote: > > >> > > >> Yes it works > > >> > > >> > > >> > > >> I just got off the phone with the ITSP, and they say that they see > > >> the DTMF being sent > > >> > > >> If I call user's DID, and send DTMF, all they hear is a click > > >> > > >> > > >> > > >> From: [email protected] > > >> [mailto:[email protected]<[email protected]>] > On Behalf Of Michael > > >> Picher > > >> Sent: Tuesday, January 10, 2012 11:19 AM > > >> To: Discussion list for users of sipXecs software > > >> Subject: Re: [sipx-users] no DTMF > > >> > > >> > > >> > > >> does it work from inside if you dial the AA extension? > > >> > > >> On Tue, Jan 10, 2012 at 2:14 PM, Ken Ridley <[email protected]> > wrote: > > >> > > >> This morning none of the options on the AA work > > >> > > >> The problem is external incoming calls are not sending DTMF > > >> > > >> If I dial the AA internally the DTMF is heard > > >> > > >> Is this a provider, or a sipx problem? > > >> > > >> > > >> > > >> I rebooted the system, but that did not fix the problem > > >> > > >> We are using an ITSP with the sipxbridge > > >> > > >> > > >> > > >> > > >> > > >> Thank you for your help, > > >> > > >> Ken Ridley > > >> > > >> > > >> _______________________________________________ > > >> sipx-users mailing list > > >> [email protected] > > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > >> > > >> > > >> > > >> > > >> > > >> -- > > >> Michael Picher, Director of Technical Services eZuce, Inc. > > >> > > >> 300 Brickstone Square > > >> > > >> Suite 201 > > >> > > >> Andover, MA. 01810 > > >> > > >> O.978-296-1005 X2015 > > >> M.207-956-0262 > > >> @mpicher <http://twitter.com/mpicher> www.ezuce.com > > >> > > >> > > >> > > >> > > >> --------------------------------------------------------------------- > > >> --------------------------------------- > > >> > > >> Hope to see you at the sipX CoLab! > > >> http://www.sipfoundry.org/sipx-colab > > >> > > >> A gathering for - open source users, eZuce customers & eZuce partners > > >> > > >> Get the inside track on 4.6 and a glimpse at the future of sipXecs! > > >> > > >> > > >> > > >> > > >> _______________________________________________ > > >> sipx-users mailing list > > >> [email protected] > > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > >> > > >> > > >> > > >> > > >> > > >> -- > > >> Michael Picher, Director of Technical Services eZuce, Inc. > > >> > > >> 300 Brickstone Square > > >> > > >> Suite 201 > > >> > > >> Andover, MA. 01810 > > >> > > >> O.978-296-1005 X2015 > > >> M.207-956-0262 > > >> @mpicher <http://twitter.com/mpicher> www.ezuce.com > > >> > > >> > > >> > > >> > > >> > > > ------------------------------------------------------------------------------------------------------------ > > >> > > >> Hope to see you at the sipX CoLab! > http://www.sipfoundry.org/sipx-colab > > >> > > >> A gathering for - open source users, eZuce customers & eZuce partners > > >> > > >> Get the inside track on 4.6 and a glimpse at the future of sipXecs! > > >> > > >> > > >> > > >> > > >> _______________________________________________ > > >> sipx-users mailing list > > >> [email protected] > > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > > > > > > > > > > -- > > > Michael Picher, Director of Technical Services > > > eZuce, Inc. > > > > > > 300 Brickstone Square > > > > > > Suite 201 > > > > > > Andover, MA. 01810 > > > > > > O.978-296-1005 X2015 > > > M.207-956-0262 > > > @mpicher <http://twitter.com/mpicher> > > > www.ezuce.com > > > > > > > > > ------------------------------------------------------------------------------------------------------------ > > > Hope to see you at the sipX CoLab! > http://www.sipfoundry.org/sipx-colab > > > A gathering for - open source users, eZuce customers & eZuce partners > > > Get the inside track on 4.6 and a glimpse at the future of sipXecs! > > > > > > > > > _______________________________________________ > > > sipx-users mailing list > > > [email protected] > > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > > > -- > > ====================== > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > sip: [email protected] > > Fax: 434.465.6833 > > > > Email: [email protected] > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > sip: [email protected] > > > > Helpdesk Customers: http://myhelp.myitdepartment.net > > Blog: http://blog.myitdepartment.net > > > > Linked-In Profile: > > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > Ask about our Internet Fax services! > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
