Check tmp perm as well On Saturday, January 21, 2012, Tony Graziano <[email protected]> wrote: > Put > Voicemail and Auto Attendant > and > Media Services > > logging levels to DEBUG, restart those services, and send a fax. Look > at the sipXivr.log and see what it shows about the call. > > On Sat, Jan 21, 2012 at 10:44 AM, Tony Graziano > <[email protected]> wrote: >> mine shows the tiff file in /tmp while the fax comes in. As soon as it >> disconnects, it is gone from /tmp and shows up as pdf in my email. >> >> On Sat, Jan 21, 2012 at 10:41 AM, Tony Graziano >> <[email protected]> wrote: >>> there are essentially two files that would control this. >>> >>> /usr/share/java/sipXecs/sipXivrsipxivr.jar >>> -rwxr-xr-x 1 sipxchange sipxchange 246284 Jan 12 06:43 sipXivr.jar >>> >>> /usr/bin/sipxivr.sh >>> -rwxr-xr-x 1 sipxchange sipxchange 2949 Jan 12 06:43 sipxivr.sh >>> >>> please confirm these are the correct files on your system. >>> >>> On Sat, Jan 21, 2012 at 10:37 AM, [email protected] <[email protected]> wrote: >>>> On Sat, 21 Jan 2012 00:54:48 -0500, Tony Graziano wrote: >>>>> you should always stop services when updating any package (at least >>>>> that's my preferred method). >>>> >>>> I usually always do but sometimes when things get stressful, it's easy to start making mistakes. >>>> >>>>> does your yum.log show any errors? >>>> >>>> There wasn't all that much for updates after I changed the repo. And there don't seem to be any errors. >>>> >>>> Jan 20 20:25:37 Updated: sipxcommons-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:40 Updated: sipxpbx-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:45 Updated: sipxconfig-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:46 Updated: sipxconfig-snmp-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:46 Updated: sipxconfig-mrtg-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:46 Updated: sipxacccode-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:47 Updated: sipxbridge-4.4.0-340.g614d5.x86_64 >>>> Jan 20 20:25:47 Updated: sipxrest-4.4.0-340.g614d5.x86_64 >>>> Jan 20 20:25:47 Updated: sipxivr-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:47 Updated: sipxconfig-tftp-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:48 Updated: sipxconfig-agent-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:48 Updated: sipxconfig-report-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:49 Updated: sipxconfig-ftp-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:49 Updated: sipxrecording-4.4.0-351.ge1947.x86_64 >>>> Jan 20 20:25:53 Updated: sipxpbx-4.4.0-351.ge1947.x86_64 >>>> >>>>> did you also send the server its profiles upon reboot? >>>> >>>> No, but I have since. Tried sending a fax just now and it's doing the same thing, it ends in /tmp as a tiff. >>>> >>>> >>>> >>>> >>>> >>>> >>>>> On Sat, Jan 21, 2012 at 12:33 AM, [email protected] <[email protected] > >>>>> wrote: >>>>>> On Sat, 21 Jan 2012 00:09:10 -0500, Tony Graziano wrote: >>>>>>> you restarted sipxivr after the updates or did you do the updates >>>>>>> while the system was running? >>>>>>> >>>>>> Pretty sure it wasn't running but I guess I can't be 100% sure at this >>>>>> point. It's possible I forgot to stop the services because I had just >>>>>> worked on updating the sipxivr rpm's test. I rebooted the server after >>>>>> the update because there was also a centos kernel and other updates. >>>>>> >>>>>> >>>>>>> On Fri, Jan 20, 2012 at 11:35 PM, [email protected] < [email protected]> >>>>>>> wrote: >>>>>>>> Ah, that's what is happening. The faxes are coming in to the /tmp >>>>>>>> directiry as tiff files then nothing else happens with them. >>>>>>>> Something is missing to complete this setup. >>>>>>>> >>>>>
-- George ---------- Come meet us at CoLab @ CSU in March (5th & 6th) http://www.sipfoundry.org/sipx-colab http://wiki.sipfoundry.org/display/sipXecs/2012+sipX-CoLab+Hackfest
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