On Sat, 21 Jan 2012 12:07:13 -0500, Tony Graziano wrote: > the log file for sipxivr should show faxrx getting invoked and an > email being generated, but you have no said what the sipxivr log file > is showing.
I don't see a single error in there. I could post it or attach it if it's worth doing. > On Sat, Jan 21, 2012 at 11:38 AM, [email protected] <[email protected]> > wrote: >> On Sat, 21 Jan 2012 18:18:38 +0200, George Niculae wrote: >>> Check tmp perm as well >>> >> drwxrwxrwt 10 root root 4096 Jan 21 10:15 tmp >> The tiff files are being delivered into /tmp though. >> >> I don't have any problems waiting a week until the tested stuff comes out >> but I'm happy to continue if it helps in finding any potential problems >> for the release. >> >> >>> On Saturday, January 21, 2012, Tony Graziano >>> <[email protected]> >>> wrote: >>>> Put >>>> Voicemail and Auto Attendant >>>> and >>>> Media Services >>>> >>>> logging levels to DEBUG, restart those services, and send a fax. Look >>>> at the sipXivr.log and see what it shows about the call. >>>> >>>> On Sat, Jan 21, 2012 at 10:44 AM, Tony Graziano >>>> <[email protected]> wrote: >>>>> mine shows the tiff file in /tmp while the fax comes in. As soon as >>>>> it >>>>> disconnects, it is gone from /tmp and shows up as pdf in my email. >>>>> >>>>> On Sat, Jan 21, 2012 at 10:41 AM, Tony Graziano >>>>> <[email protected]> wrote: >>>>>> there are essentially two files that would control this. >>>>>> >>>>>> /usr/share/java/sipXecs/sipXivrsipxivr.jar >>>>>> -rwxr-xr-x 1 sipxchange sipxchange 246284 Jan 12 06:43 sipXivr.jar >>>>>> >>>>>> /usr/bin/sipxivr.sh >>>>>> -rwxr-xr-x 1 sipxchange sipxchange 2949 Jan 12 06:43 sipxivr.sh >>>>>> >>>>>> please confirm these are the correct files on your system. >>>>>> >>>>>> On Sat, Jan 21, 2012 at 10:37 AM, [email protected] >>>>>> <[email protected]> wrote: >>>>>>> On Sat, 21 Jan 2012 00:54:48 -0500, Tony Graziano wrote: >>>>>>>> you should always stop services when updating any package (at >>>>>>>> least >>>>>>>> that's my preferred method). >>>>>>>> >>>>>>> I usually always do but sometimes when things get stressful, >>>>>>> it's >>>>>>> easy to start making mistakes. >>>>>>> >>>>>>>> does your yum.log show any errors? >>>>>>>> >>>>>>> There wasn't all that much for updates after I changed the repo. >>>>>>> And there don't seem to be any errors. >>>>>>> >>>>>>> Jan 20 20:25:37 Updated: sipxcommons-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:40 Updated: sipxpbx-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:45 Updated: sipxconfig-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:46 Updated: sipxconfig-snmp-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:46 Updated: sipxconfig-mrtg-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:46 Updated: sipxacccode-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:47 Updated: sipxbridge-4.4.0-340.g614d5.x86_64 >>>>>>> Jan 20 20:25:47 Updated: sipxrest-4.4.0-340.g614d5.x86_64 >>>>>>> Jan 20 20:25:47 Updated: sipxivr-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:47 Updated: sipxconfig-tftp-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:48 Updated: sipxconfig-agent-4.4.0- >>>>>>> 351.ge1947.x86_64 >>>>>>> Jan 20 20:25:48 Updated: sipxconfig-report-4.4.0- >>>>>>> 351.ge1947.x86_64 >>>>>>> Jan 20 20:25:49 Updated: sipxconfig-ftp-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:49 Updated: sipxrecording-4.4.0-351.ge1947.x86_64 >>>>>>> Jan 20 20:25:53 Updated: sipxpbx-4.4.0-351.ge1947.x86_64 >>>>>>> >>>>>>>> did you also send the server its profiles upon reboot? >>>>>>>> >>>>>>> No, but I have since. Tried sending a fax just now and it's >>>>>>> doing >>>>>>> the same thing, it ends in /tmp as a tiff. >>>>>>> >>>>>>> >>>>>>>> On Sat, Jan 21, 2012 at 12:33 AM, [email protected] >>>>>>>> <[email protected]> >>>>>>>> wrote: >>>>>>>>> On Sat, 21 Jan 2012 00:09:10 -0500, Tony Graziano wrote: >>>>>>>>>> you restarted sipxivr after the updates or did you do the >>>>>>>>>> updates >>>>>>>>>> while the system was running? >>>>>>>>>> >>>>>>>>> Pretty sure it wasn't running but I guess I can't be 100% >>>>>>>>> sure >>>>>>>>> at this >>>>>>>>> point. It's possible I forgot to stop the services because I >>>>>>>>> had just >>>>>>>>> worked on updating the sipxivr rpm's test. I rebooted the >>>>>>>>> server after >>>>>>>>> the update because there was also a centos kernel and other >>>>>>>>> updates. >>>>>>>>> >>>>>>>>> >>>>>>>>>> On Fri, Jan 20, 2012 at 11:35 PM, [email protected] >>>>>>>>>> <[email protected]> >>>>>>>>>> wrote: >>>>>>>>>>> Ah, that's what is happening. The faxes are coming in to >>>>>>>>>>> the /tmp >>>>>>>>>>> directiry as tiff files then nothing else happens with >>>>>>>>>>> them. >>>>>>>>>>> Something is missing to complete this setup. >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
