the log file for sipxivr should show faxrx getting invoked and an email being generated, but you have no said what the sipxivr log file is showing.
On Sat, Jan 21, 2012 at 11:38 AM, [email protected] <[email protected]> wrote: > On Sat, 21 Jan 2012 18:18:38 +0200, George Niculae wrote: >> Check tmp perm as well > > drwxrwxrwt 10 root root 4096 Jan 21 10:15 tmp > The tiff files are being delivered into /tmp though. > > I don't have any problems waiting a week until the tested stuff comes out but > I'm happy to continue if it helps in finding any potential problems for the > release. > > > >> On Saturday, January 21, 2012, Tony Graziano <[email protected]> >> wrote: >>> Put >>> Voicemail and Auto Attendant >>> and >>> Media Services >>> >>> logging levels to DEBUG, restart those services, and send a fax. Look >>> at the sipXivr.log and see what it shows about the call. >>> >>> On Sat, Jan 21, 2012 at 10:44 AM, Tony Graziano >>> <[email protected]> wrote: >>>> mine shows the tiff file in /tmp while the fax comes in. As soon as it >>>> disconnects, it is gone from /tmp and shows up as pdf in my email. >>>> >>>> On Sat, Jan 21, 2012 at 10:41 AM, Tony Graziano >>>> <[email protected]> wrote: >>>>> there are essentially two files that would control this. >>>>> >>>>> /usr/share/java/sipXecs/sipXivrsipxivr.jar >>>>> -rwxr-xr-x 1 sipxchange sipxchange 246284 Jan 12 06:43 sipXivr.jar >>>>> >>>>> /usr/bin/sipxivr.sh >>>>> -rwxr-xr-x 1 sipxchange sipxchange 2949 Jan 12 06:43 sipxivr.sh >>>>> >>>>> please confirm these are the correct files on your system. >>>>> >>>>> On Sat, Jan 21, 2012 at 10:37 AM, [email protected] >>>>> <[email protected]> wrote: >>>>>> On Sat, 21 Jan 2012 00:54:48 -0500, Tony Graziano wrote: >>>>>>> you should always stop services when updating any package (at >>>>>>> least >>>>>>> that's my preferred method). >>>>>>> >>>>>> I usually always do but sometimes when things get stressful, it's >>>>>> easy to start making mistakes. >>>>>> >>>>>>> does your yum.log show any errors? >>>>>>> >>>>>> There wasn't all that much for updates after I changed the repo. >>>>>> And there don't seem to be any errors. >>>>>> >>>>>> Jan 20 20:25:37 Updated: sipxcommons-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:40 Updated: sipxpbx-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:45 Updated: sipxconfig-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:46 Updated: sipxconfig-snmp-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:46 Updated: sipxconfig-mrtg-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:46 Updated: sipxacccode-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:47 Updated: sipxbridge-4.4.0-340.g614d5.x86_64 >>>>>> Jan 20 20:25:47 Updated: sipxrest-4.4.0-340.g614d5.x86_64 >>>>>> Jan 20 20:25:47 Updated: sipxivr-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:47 Updated: sipxconfig-tftp-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:48 Updated: sipxconfig-agent-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:48 Updated: sipxconfig-report-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:49 Updated: sipxconfig-ftp-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:49 Updated: sipxrecording-4.4.0-351.ge1947.x86_64 >>>>>> Jan 20 20:25:53 Updated: sipxpbx-4.4.0-351.ge1947.x86_64 >>>>>> >>>>>>> did you also send the server its profiles upon reboot? >>>>>>> >>>>>> No, but I have since. Tried sending a fax just now and it's doing >>>>>> the same thing, it ends in /tmp as a tiff. >>>>>> >>>>>> >>>>>>> On Sat, Jan 21, 2012 at 12:33 AM, [email protected] >>>>>>> <[email protected]> >>>>>>> wrote: >>>>>>>> On Sat, 21 Jan 2012 00:09:10 -0500, Tony Graziano wrote: >>>>>>>>> you restarted sipxivr after the updates or did you do the >>>>>>>>> updates >>>>>>>>> while the system was running? >>>>>>>>> >>>>>>>> Pretty sure it wasn't running but I guess I can't be 100% sure >>>>>>>> at this >>>>>>>> point. It's possible I forgot to stop the services because I >>>>>>>> had just >>>>>>>> worked on updating the sipxivr rpm's test. I rebooted the >>>>>>>> server after >>>>>>>> the update because there was also a centos kernel and other >>>>>>>> updates. >>>>>>>> >>>>>>>> >>>>>>>>> On Fri, Jan 20, 2012 at 11:35 PM, [email protected] >>>>>>>>> <[email protected]> >>>>>>>>> wrote: >>>>>>>>>> Ah, that's what is happening. The faxes are coming in to >>>>>>>>>> the /tmp >>>>>>>>>> directiry as tiff files then nothing else happens with them. >>>>>>>>>> Something is missing to complete this setup. > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
