On Sat, 21 Jan 2012 10:41:32 -0500, Tony Graziano wrote:
> there are essentially two files that would control this.
>
> /usr/share/java/sipXecs/sipXivrsipxivr.jar
> -rwxr-xr-x 1 sipxchange sipxchange 246284 Jan 12 06:43 sipXivr.jar

I have;
-rwxr-xr-x  1 sipxchange sipxchange 246284 Jan 12 05:44 sipXivr.jar

> /usr/bin/sipxivr.sh
> -rwxr-xr-x 1 sipxchange sipxchange 2949 Jan 12 06:43 sipxivr.sh

I have;
-rwxr-xr-x 1 sipxchange sipxchange   2949 Jan 12 05:44 sipxivr.sh

> please confirm these are the correct files on your system.

Looks right.

>mine shows the tiff file in /tmp while the fax comes in. As soon as it
>disconnects, it is gone from /tmp and shows up as pdf in my email.

That's why I was wondering if there might be a utility which didn't get 
installed along with the update. The fact that the fax shows up but never gets 
picked up or converted to pdf makes me wonder about that.

>Put 'Voicemail and Auto Attendant' and 'Media Services' logging levels to 
>DEBUG, restart those services, 
>and send a fax. Look at the sipXivr.log and see what it shows about the call.

No errors what so ever. 

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