On Wed, 15 Feb 2012 08:58:51 -0500, Matt White wrote:
> Configure your firewall to port forward 5060 to 5080 for their IP block. 
> Simple and effective for all features.

I prefer not to get into that sort of thing if possible but yes, that was the 
first option I was considering until they told me they could send to 5080. It 
just got interesting since it's been over a week again after having to wait 
over two weeks on some custom programming the first time I wanted to test IP 
auth. 

> They dont know we have 15 Sipx accounts on their network because we havent
> had a need to contact support.

They didn't know my setup either until this came up. I simply asked for test 
trunks, gave them some IP's to test from and asked if one of those could be 
from port 5080. The others were port 5060.

> But to answer your question directly, we find them reliable and easy to
> setup/work with.  The only issue i have as a reseller is the helpdesk
> portal doesn't allow me to see multiple accounts at once.  The helpdesk
> portal software needs an update badly.

I am feeling good about them right now, even with the problems, especially 
since you and others have confirmed reliability. Theirs is the fastest call 
setup times I've seen so far, at least using the mediatrix so I'm happy with 
that. 
As for GUI, they have told me on more than one occasion now that they are 
working hard on it and it's coming. 

Thanks for the input.

Mike


> -m
>
>>>> "[email protected]" <[email protected]> 02/14/12 5:03 PM >>>
>> Sounds like you are trying to do IP auth?  Have your sipx gateway
>> register with their server if they cannot send calls to 5080.
>> That is how we have it configured.
>>
> Correct, I need IP auth. That would work ok in some cases but IP auth would
> be better.
>
> However, my main concern initially was wanting to ask others here if the
> company is reliable, worth waiting through all these problems for. I badly
> need another ITSP so have been hoping they get this together.
>
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