Matt
Give me a ring, would like to discuss your reseller biz
John
Sorry for the briefness in this email, I'm on my iPhone
On Feb 15, 2012, at 8:58 AM, "Matt White" <[email protected]> wrote:
> Configure your firewall to port forward 5060 to 5080 for their IP block.
> Simple and effective for all features.
>
> We prefer the ip auth platform with appia and this is our standard setup. But
> they will follow registration and send to 5080. Just setup, no need to tell
> them your platform or why you need to do it.
>
> They dont know we have 15 Sipx accounts on their network because we havent
> had a need to contact support.
>
> But to answer your question directly, we find them reliable and easy to
> setup/work with. The only issue i have as a reseller is the helpdesk portal
> doesn't allow me to see multiple accounts at once. The helpdesk portal
> software needs an update badly.
>
> -m
>
> >>> "[email protected]" <[email protected]> 02/14/12 5:03 PM >>>
> > Sounds like you are trying to do IP auth? Have your sipx gateway
> > register with their server if they cannot send calls to 5080.
> > That is how we have it configured.
>
> Correct, I need IP auth. That would work ok in some cases but IP auth would
> be better.
>
> However, my main concern initially was wanting to ask others here if the
> company is reliable, worth waiting through all these problems for. I badly
> need another ITSP so have been hoping they get this together.
>
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