both as in on the phone menu (from keypad itself). Menus, Settings, Advanced, (pass), Admin Settings, Line Config...
On Fri, Apr 13, 2012 at 10:59 AM, Stiles Watson <[email protected]> wrote: > Todd, > > I'm trying to figure out where to do this. Are you saying you have to go to > the physical phone itself or are you referring to the sipX web-interface for > the device & line? > > Regarding the sipX interface for the device if not using phone groups, under > Call Handing, there is a "Calls Per Line Key" field which defaults to 24. > Does this need to be changed to 1? > > After clicking on the only line assigned to this device, under Registration, > I have lineKeys set to 2 and callsPerLineKey set to 1. > > Is there anything else which needs to be configured? > > Stiles > > > > > On 04/12/2012 06:08 PM, Todd Hodgen wrote: > > You need to set this in two places on the phone. Go to the Device itself, > and set it to two line appearances, and one line. Next, go to the Line for > the device, and do the same thing. > > > > From: [email protected] > [mailto:[email protected]] On Behalf Of Stiles Watson > Sent: Thursday, April 12, 2012 8:58 AM > To: Discussion list for users of sipXecs software > Subject: Re: [sipx-users] Multiple line appearances > > > > That is what I did. I have one line assigned to the phone and the > registration settings as below. > > Stiles > > > On 04/12/2012 11:54 AM, Tony Graziano wrote: > > You register the SAME LINE on both line appearances and set the limit to "1" > for each. > > On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson <[email protected]> > wrote: > > According to the sipX book (p 133): > > "Most multiple line IP hardware phones allow multiple calls to a single > line. This > can be quite confusing for the average phone user and difficult to deal > with at an > answering position. To remedy this problem it is easier for the user to > have multiple > appearances of the same line on their telephone. Each successive call > will ring on the > next line appearance." > > I am using the recommended setup on the Polycom 335 phones, but the > behaviour is not as indicated. When the second call comes in, it does > not ring on the successive line, but goes straight to v-mail. I'm using > sipX 4.4. > > In my phone group, under the Registration section, I have lineKeys set > to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1. > After sending the profiles to the phones, they show the correct ext on > each line. I can make two outgoing calls, but I can only receive one. > > I have also tried assigning the same ext twice to the phone. This again > results in the same ext appearing on each line key as desired, but when > the second call comes in, it does not ring the second line, but rings > the first line. If I answer an incoming call while on another call, the > first call goes to hold (this is an assumption because I hear the MOH > music), but I do not see how to put the second call on hold and retrieve > the first call. If I hang up the second call without picking up the > first, they both get disconnected. > > I'd rather have the solution indicated in the book. > > Stiles > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > sip: [email protected] > > > > Helpdesk Customers: http://myhelp.myitdepartment.net > > Blog: http://blog.myitdepartment.net > > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
