I've always done it from the sipXecs gui. It's never required anything at the phone itself.
When you are in the devices menu, it lists all of the devices - Mac address, and lines assigned. Click on the line assigned, set it there, and click on the mac address - assign it there. Maybe there is a better way, but this method does work for me. From: [email protected] [mailto:[email protected]] On Behalf Of Stiles Watson Sent: Friday, April 13, 2012 8:00 AM To: [email protected] Subject: Re: [sipx-users] Multiple line appearances Todd, I'm trying to figure out where to do this. Are you saying you have to go to the physical phone itself or are you referring to the sipX web-interface for the device & line? Regarding the sipX interface for the device if not using phone groups, under Call Handing, there is a "Calls Per Line Key" field which defaults to 24. Does this need to be changed to 1? After clicking on the only line assigned to this device, under Registration, I have lineKeys set to 2 and callsPerLineKey set to 1. Is there anything else which needs to be configured? Stiles On 04/12/2012 06:08 PM, Todd Hodgen wrote: You need to set this in two places on the phone. Go to the Device itself, and set it to two line appearances, and one line. Next, go to the Line for the device, and do the same thing. From: [email protected] [mailto:[email protected]] On Behalf Of Stiles Watson Sent: Thursday, April 12, 2012 8:58 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Multiple line appearances That is what I did. I have one line assigned to the phone and the registration settings as below. Stiles On 04/12/2012 11:54 AM, Tony Graziano wrote: You register the SAME LINE on both line appearances and set the limit to "1" for each. On Thu, Apr 12, 2012 at 11:51 AM, Stiles Watson <[email protected]> wrote: According to the sipX book (p 133): "Most multiple line IP hardware phones allow multiple calls to a single line. This can be quite confusing for the average phone user and difficult to deal with at an answering position. To remedy this problem it is easier for the user to have multiple appearances of the same line on their telephone. Each successive call will ring on the next line appearance." I am using the recommended setup on the Polycom 335 phones, but the behaviour is not as indicated. When the second call comes in, it does not ring on the successive line, but goes straight to v-mail. I'm using sipX 4.4. In my phone group, under the Registration section, I have lineKeys set to 2 (the 335 has two line keys) and I have callsPerLineKey set to 1. After sending the profiles to the phones, they show the correct ext on each line. I can make two outgoing calls, but I can only receive one. I have also tried assigning the same ext twice to the phone. This again results in the same ext appearing on each line key as desired, but when the second call comes in, it does not ring the second line, but rings the first line. If I answer an incoming call while on another call, the first call goes to hold (this is an assumption because I hear the MOH music), but I do not see how to put the second call on hold and retrieve the first call. If I hang up the second call without picking up the first, they both get disconnected. I'd rather have the solution indicated in the book. Stiles _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
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