Assuming the filter is wired correctly (*), the only other thing I'm  
wondering about is if you have the answering machine and home hub  
sitting physically right next to each other ? If so, then try  
separating them by a few feet and see if that makes a difference.

(*) Only the modem connection to the home hub should be on the line  
side of the filter - all other phones, extensions, answering machines,  
etc must be on the other side of the filter.

Paul

On 10 Sep 2009, at 12:46, andrew lancaster wrote:

>
> Hi. Slightly off mac topics - sorry - but, since I have had broadband
> and a BT home hub to connect my iMac and macbook to the net, my
> answerphone doesn't work. The outgoing message is fine - but any
> messages left are just a mass of hiss and noise - can't make out the
> message at all. I've tried using both phone sockets - after the
> filter thing, of course - but it means the answerphone is useless.
>
> Has anyone else experienced this? Any work rounds? BT insist that the
> line is fine and the filters are working ....?!
>
> Andrew
>
> >


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