Hi and thanks for reply. The answerphone was used upstairs, well away  
from the home hub which is downstairs. The ordinary phone is ok, ie  
no crackle or noise - just the answer phone. Can't understand it at all!

Andrew
On 10 Sep 2009, at 3:02 pm, Paul Russell wrote:

>
> Assuming the filter is wired correctly (*), the only other thing I'm
> wondering about is if you have the answering machine and home hub
> sitting physically right next to each other ? If so, then try
> separating them by a few feet and see if that makes a difference.
>
> (*) Only the modem connection to the home hub should be on the line
> side of the filter - all other phones, extensions, answering machines,
> etc must be on the other side of the filter.
>
> Paul
>
> On 10 Sep 2009, at 12:46, andrew lancaster wrote:
>
>>
>> Hi. Slightly off mac topics - sorry - but, since I have had broadband
>> and a BT home hub to connect my iMac and macbook to the net, my
>> answerphone doesn't work. The outgoing message is fine - but any
>> messages left are just a mass of hiss and noise - can't make out the
>> message at all. I've tried using both phone sockets - after the
>> filter thing, of course - but it means the answerphone is useless.
>>
>> Has anyone else experienced this? Any work rounds? BT insist that the
>> line is fine and the filters are working ....?!
>>
>> Andrew
>>
>>>
>
>
> >


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