That's very odd then - I'm stumped.

Paul

On 11 Sep 2009, at 08:25, andrew lancaster wrote:

>
> I do. Could it be faulty? When I attach an ordinary phone to this
> filter it seems fine - just the answerphone playing up. Or perhaps a
> new answerphone would work?
>
> On 10 Sep 2009, at 4:58 pm, Paul Russell wrote:
>
>>
>> And (apologies if I'm teaching my grandmother to suck eggs here), you
>> do have a filter on the answering machine upstairs ?
>>
>> Paul
>>
>> On 10 Sep 2009, at 15:17, andrew lancaster wrote:
>>
>>>
>>> Hi and thanks for reply. The answerphone was used upstairs, well  
>>> away
>>> from the home hub which is downstairs. The ordinary phone is ok, ie
>>> no crackle or noise - just the answer phone. Can't understand it at
>>> all!
>>>
>>> Andrew
>>> On 10 Sep 2009, at 3:02 pm, Paul Russell wrote:
>>>
>>>>
>>>> Assuming the filter is wired correctly (*), the only other thing  
>>>> I'm
>>>> wondering about is if you have the answering machine and home hub
>>>> sitting physically right next to each other ? If so, then try
>>>> separating them by a few feet and see if that makes a difference.
>>>>
>>>> (*) Only the modem connection to the home hub should be on the line
>>>> side of the filter - all other phones, extensions, answering
>>>> machines,
>>>> etc must be on the other side of the filter.
>>>>
>>>> Paul
>>>>
>>>> On 10 Sep 2009, at 12:46, andrew lancaster wrote:
>>>>
>>>>>
>>>>> Hi. Slightly off mac topics - sorry - but, since I have had
>>>>> broadband
>>>>> and a BT home hub to connect my iMac and macbook to the net, my
>>>>> answerphone doesn't work. The outgoing message is fine - but any
>>>>> messages left are just a mass of hiss and noise - can't make out
>>>>> the
>>>>> message at all. I've tried using both phone sockets - after the
>>>>> filter thing, of course - but it means the answerphone is useless.
>>>>>
>>>>> Has anyone else experienced this? Any work rounds? BT insist that
>>>>> the
>>>>> line is fine and the filters are working ....?!
>>>>>
>>>>> Andrew
>>>>>
>>>>>>
>>>>
>>
>>
>>>
>
>
> >


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