I do. Could it be faulty? When I attach an ordinary phone to this  
filter it seems fine - just the answerphone playing up. Or perhaps a  
new answerphone would work?

On 10 Sep 2009, at 4:58 pm, Paul Russell wrote:

>
> And (apologies if I'm teaching my grandmother to suck eggs here), you
> do have a filter on the answering machine upstairs ?
>
> Paul
>
> On 10 Sep 2009, at 15:17, andrew lancaster wrote:
>
>>
>> Hi and thanks for reply. The answerphone was used upstairs, well away
>> from the home hub which is downstairs. The ordinary phone is ok, ie
>> no crackle or noise - just the answer phone. Can't understand it at
>> all!
>>
>> Andrew
>> On 10 Sep 2009, at 3:02 pm, Paul Russell wrote:
>>
>>>
>>> Assuming the filter is wired correctly (*), the only other thing I'm
>>> wondering about is if you have the answering machine and home hub
>>> sitting physically right next to each other ? If so, then try
>>> separating them by a few feet and see if that makes a difference.
>>>
>>> (*) Only the modem connection to the home hub should be on the line
>>> side of the filter - all other phones, extensions, answering
>>> machines,
>>> etc must be on the other side of the filter.
>>>
>>> Paul
>>>
>>> On 10 Sep 2009, at 12:46, andrew lancaster wrote:
>>>
>>>>
>>>> Hi. Slightly off mac topics - sorry - but, since I have had
>>>> broadband
>>>> and a BT home hub to connect my iMac and macbook to the net, my
>>>> answerphone doesn't work. The outgoing message is fine - but any
>>>> messages left are just a mass of hiss and noise - can't make out  
>>>> the
>>>> message at all. I've tried using both phone sockets - after the
>>>> filter thing, of course - but it means the answerphone is useless.
>>>>
>>>> Has anyone else experienced this? Any work rounds? BT insist that
>>>> the
>>>> line is fine and the filters are working ....?!
>>>>
>>>> Andrew
>>>>
>>>>>
>>>
>
>
> >


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