Most of the time I let SBC or Verizon talk and then make notes, then forget about it. 95% of the time they have no clue, they work the phones and read from a screen. If they would let these people have some real world experience might help.
just my 2 cents. James Now I did have someone good on the Phone with Verizon today and I have a new DSL Modem coming my way. The data light blinks and it should be solid, they say the line is good and not to worry about it. I told him the blinking means something to someone, and to me from the book it means a problem. They say the line is ok, I go ok, so there is a problem is the modem, it is still under warrantee so replace it. Should have a replacement here in a few days. Then we can see if the problem is either the line or the modem then. ( if I still have the blinking lights then ). Most people would have said ok it blinks so what, it works so what. Well I see it as a sign, someone would not have programmed it to blink if there was not a good reason. idiot lights how fun. At 04:14 PM 5/1/2002 -0700, you wrote: >OH Great, just as I am about ready to set up for a client a SOHO3-10 on >a Ameritech.net / SBC ADSL line using PPPoE do I see this post. (It is a >remote office connecting to corp office and Sonicwall PRO via VPN.) > >I have already changed their service to static IP, (I did that because >of SMTP mail problems,) so hopefully I will be ok, right? > >Also, the "Wonderful" tier 2 support personal at Ameritech/SBC said I >have to use the existing Efficient Networks router between the ADSL >modem and the SOHO3. That makes no sense what so ever, correct? They >said I simply have to disable NAT on the EN router. Sounds stupid too >me. > >Any thoughts? > >John Tolmachoff >IT Manager, Network Engineer >RelianceSoft, Inc. >Fullerton, CA 92835 >www.reliancesoft.com > > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On >Behalf Of Todd Holt >Sent: Wednesday, May 01, 2002 12:09 PM >To: [EMAIL PROTECTED] >Subject: RE: [SonicWALL]- Sonicwall Pro 300 VPN to Efficient Networks >Busi ness DSL router > >We had so many problems with PPPoE on SBC DSL line that we finally paid >the >extra money to get a static IP. Works much smoother. I don't know what >they >were doing (and they were no help), but our SW (I also tested it with a >LinkSys mini-firewall with the same result) kept loosing the WAN IP and >had >to refetch. Down times were in the minutes x 20 per day. Too much >downtime. It became cheaper to get the static IP than to spend more >time >solving what I think was an SBC problem, which they would never admit. > >FYI: Since then we moved that office from SBC DSL to a Covad DSL line. >Never a hiccup since then. :-) > >Todd > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On >Behalf Of Nick Goodman >Sent: Wednesday, May 01, 2002 1:53 PM >To: '[EMAIL PROTECTED]' >Subject: RE: [SonicWALL]- Sonicwall Pro 300 VPN to Efficient Networks >Busi ness DSL router > > >Oh, another thing. Anyone successfully used A Sonicwall Tele3 with SBC >DSL >using PPPoE as well? I may just get another sonicwall so that >eventually my >entire network is comprised of them.... > >-----Original Message----- >From: Nick Goodman [mailto:[EMAIL PROTECTED]] >Sent: Wednesday, May 01, 2002 1:47 PM >To: '[EMAIL PROTECTED]' >Subject: [SonicWALL]- Sonicwall Pro 300 VPN to Efficient Networks >Business DSL router > > >Anyone ever done a link between these 2 devices? Says it supports IKE >and >VPN. I'm installing a new DSL between a remote office and my corporate >and >was going to use another sonicwall Tele3 but swb has a good promotion to >get >one of these routers for alot less money. > >http://www.efficient.com/products/routbus.html is the link to the unit. >--- >[This E-mail scanned for viruses by Declude/F-Prot Virus] > >======================================================================== >==== >======================= >To unsubscribe, send email to [EMAIL PROTECTED] In the body of the >email >put the following: unsubscribe sonicwall your_name >The archive of this list is at >http://www.mail-archive.com/sonicwall%40peake.com/ > >--- >[This E-mail scanned for viruses by Declude/F-Prot Virus] > >======================================================================== >==== >======================= >To unsubscribe, send email to [EMAIL PROTECTED] In the body of the >email >put the following: unsubscribe sonicwall your_name >The archive of this list is at >http://www.mail-archive.com/sonicwall%40peake.com/ > > >--- >[This E-mail scanned for viruses by Declude Virus] > > >--- >[This E-mail scanned for viruses by Declude Virus] > >--- >[This E-mail scanned for viruses by Declude/F-Prot Virus] > >======================================================================== >=========================== >To unsubscribe, send email to [EMAIL PROTECTED] In the body of the >email put the following: unsubscribe sonicwall your_name >The archive of this list is at >http://www.mail-archive.com/sonicwall%40peake.com/ > > > >--- >[This E-mail scanned for viruses by Declude/F-Prot Virus] > >=================================================================================================== >To unsubscribe, send email to [EMAIL PROTECTED] In the body of the email >put the following: unsubscribe sonicwall your_name >The archive of this list is at >http://www.mail-archive.com/sonicwall%40peake.com/ --- [This E-mail scanned for viruses by Declude/F-Prot Virus] =================================================================================================== To unsubscribe, send email to [EMAIL PROTECTED] In the body of the email put the following: unsubscribe sonicwall your_name The archive of this list is at http://www.mail-archive.com/sonicwall%40peake.com/
