Now it's hanging on "Sending data to Google" but there's no net traffic.

I'm cancelling and switching to manual and really don't need this  
after midnight at the end of a long day.


DS


On 12/08/2009, at 12:15 AM, Charlie Wood wrote:

>
> It would be most helpful if you could create a problem report
> (Advanced > Create report) and send it to [email protected]
> along with a description of exactly what happened, including the names
> of affected contacts and specifically what happened to them.
>
> In the mean time, Spanning Sync makes a backup of your data on
> install. If you need to restore it to pre-install state, it's in ~/
> Library/Application Support/Spanning Sync.
>
> Thanks,
> Charlie
>
>
>
> On Aug 11, 5:14 am, kastorff <[email protected]> wrote:
>> Prior to the update, everything was working fine, and Spanning Sync
>> Tools indicated I had no issues with Contacts or Calendars. I updated
>> from 2.x to the 3.x release early this morning. Shortly after, every
>> contact I had set to sync to Google was duplicated in my Address  
>> Book,
>> with the duplicates having missing info, like birthdays and
>> relationship info deleted. At this point my Google (online) contacts
>> seemed okay.
>>
>> So I deleted the duplicates in the Address book by examining each one
>> and keeping the ones with the right info. Then Spanning Sync kicks  
>> in,
>> and deletes all of my Google (online) contacts and replaces them with
>> new copies. All my Group settings on Google were cleared by this
>> process.
>>
>> I made a couple of changes to my contacts in Address Book, and
>> manually synced with Spanning Sync. At this point, my 29 Google
>> contacts dropped to 17 contacts. I tried manually syncing a couple
>> more times to see if it would fix itself. It didn't, so I deleted all
>> of my Google contacts on the web side, and synced again. Now I have 0
>> Google contacts (online), and sync doesn't upload any contacts.
>>
>> I've tried changing the setting from Sync Both Directions to Sync To
>> Google with no impact.
>>
>> Needless to say, I'm not happy with the upgrade.
> >


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