In the end I managed to revert to my Address Book backup and then used the advanced tab to replace the data on Google. I lost my contact groups in Google in the shuffle of course, which kind of sucks, but at least my contacts seem to be back to normal. I've done subsequent syncs and they seem to have gone smoothly.
On Aug 11, 12:30 pm, Damian <[email protected]> wrote: > Damn. Me too. It's been synching for a very long time now, and my > contacts list is hosed. > > I never learn to check this forum BEFORE updating from a working > version of Spanning Sync. > > On Aug 11, 8:26 am, Dan Slevin <[email protected]> wrote: > > > > > Now it's hanging on "Sending data to Google" but there's no net traffic. > > > I'm cancelling and switching to manual and really don't need this > > after midnight at the end of a long day. > > > DS > > > On 12/08/2009, at 12:15 AM, Charlie Wood wrote: > > > > It would be most helpful if you could create a problem report > > > (Advanced > Create report) and send it to [email protected] > > > along with a description of exactly what happened, including the names > > > of affected contacts and specifically what happened to them. > > > > In the mean time, Spanning Sync makes a backup of your data on > > > install. If you need to restore it to pre-install state, it's in ~/ > > > Library/Application Support/Spanning Sync. > > > > Thanks, > > > Charlie > > > > On Aug 11, 5:14 am, kastorff <[email protected]> wrote: > > >> Prior to the update, everything was working fine, and Spanning Sync > > >> Tools indicated I had no issues with Contacts or Calendars. I updated > > >> from 2.x to the 3.x release early this morning. Shortly after, every > > >> contact I had set to sync to Google was duplicated in my Address > > >> Book, > > >> with the duplicates having missing info, like birthdays and > > >> relationship info deleted. At this point my Google (online) contacts > > >> seemed okay. > > > >> So I deleted the duplicates in the Address book by examining each one > > >> and keeping the ones with the right info. Then Spanning Sync kicks > > >> in, > > >> and deletes all of my Google (online) contacts and replaces them with > > >> new copies. All my Group settings on Google were cleared by this > > >> process. > > > >> I made a couple of changes to my contacts in Address Book, and > > >> manually synced with Spanning Sync. At this point, my 29 Google > > >> contacts dropped to 17 contacts. I tried manually syncing a couple > > >> more times to see if it would fix itself. It didn't, so I deleted all > > >> of my Google contacts on the web side, and synced again. Now I have 0 > > >> Google contacts (online), and sync doesn't upload any contacts. > > > >> I've tried changing the setting from Sync Both Directions to Sync To > > >> Google with no impact. > > > >> Needless to say, I'm not happy with the upgrade. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
