On 10/24/10 12:46 PM, Seth Galitzer wrote:
Selling any *NIX solution to a shop that is pure Windows will always be
a challenge, if not impossible. But where you can expand your user base
is in those shops that are already heterogeneous and already have the
expertise in *NIX.

  There are two other possibilities here.  Consider the clueless:

First, users who are sick of Windows but aren't aware that there are alternatives. This is extremely common among nontechnical people.

The second is a very strange situation, but it happens a lot: users who don't know that it's possible to have a computer that's NOT running Windows...to them, ALL computers run Windows, because that's what computers do. No, I'm not kidding. All they know is "to get to the Internet, I click on the blue 'e'".

Coincidentally, BOTH of these situations existed in the last place where I installed a bunch of Sun Rays. The head of the company is very smart and reasonably technical, but he wasn't aware that there were any good alternatives to Windows for desktop use. The whole company is now running Linux-backed Sun Rays, and several of his users have commented that they've "never seen this version of Windows before". One even asked "Is this Windows 7? Wow, they made it so much better!" One guy does little other than spreadsheets all day long, and he, to this day, believes he's running the very latest version of Excel, one that's a lot faster and has nicer help menus. Put plainly: These people have no idea that they were converted from Windows to Linux back in March, and have been running nothing but Linux ever since. "And wow, these new Sun PCs are really small and quiet!"

This is representative of the average level of clue in the typical Windows user base.

Windows blinders notwithstanding, for businesses, Sun Rays make a great deal of sense in every way, as long as Oracle doesn't jack up the price. 99% of desktop applications are covered by Firefox, Thunderbird, and OpenOffice, all of which run equally well under Solaris and Linux, but Solaris runs on more powerful hardware. There haven't been any real document interchange problems or file format compatibility issues for years now. The remaining 1% are vertical-market applications that can be handled by a Windows app server accessed via RDP or similar.

            -Dave

--
Dave McGuire
Port Charlotte, FL
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