Peter Potamus the Purple Hippo wrote:
Geoff Welsh wrote:
Peter Potamus the Purple Hippo wrote:

create a test profile and see if the problem continues in that. Does it?


I can't create a test profile. SM doesn't function. There are no menu bar items. (see pic again.)

what do you mean you can't create a test profile? What does the current problem have to do with you not creating a test profile? End SM. I don't know how mac works, but there should be a way to end it. If you were using windows, then you can end it with the task manager [thats ctrl+alt+del]. Mac should have something similar. Then look in the program folder [thats the folder that has a bunch of icons, and it was created when you installed SM]. Inside it is something called Profile Manager. Start that. From there, you will be able to create a test profile. Sorry I can't help you further, cause you're using a mac. If you were using windows, then thats another story. Someone who knows mac will be able to help you from what I've said.


None of that applies to Mac. I /was/ however able to create a test profile by first clicking the mail icon. The mail window is not broken (like the web window) and has a functional menu bar, so the TOOLS option was there. After creating the new profile, the web window was no longer broken (i.e. menu bar is now there).

I then quit SM, and relaunched it. Now it won't even open any real windows! Just a non defined window that says:


XML Parsing Error: undefined entity
Location: chrome://communicator/content/profile/profileSelection.xul
Line Number 53, Column 1:<dialog
^

Oh, well, MY SM in MY User account works fine, but I guess no guests will ever get to use SM from the other User account.


GW
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