On 10-02-09 9:29 PM, Rufus wrote:
My argument is that the collective opinions of any userbase in any discussion forum is the best dataset for user experience, and that to ignore it - in any venue - is folly in the long run. No matter what your "hired gun" may say.
Then we're going in circles. I've already explained that user experience work includes design. It's not just telling developers what users think (let alone ignoring users).
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