Chris Ilias wrote:
On 10-02-09 9:29 PM, Rufus wrote:
My argument is that the collective opinions of any userbase in any
discussion forum is the best dataset for user experience, and that to
ignore it - in any venue - is folly in the long run. No matter what your
"hired gun" may say.

Then we're going in circles. I've already explained that user experience
work includes design. It's not just telling developers what users think
(let alone ignoring users).


...the "real" user experience includes the experience of the users...not much else.

--
     - Rufus
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