That's what's in SLA's...
Swisscom donne une valeur indicative de >99,9
valeur indicative = Richtwert Richtwert is not Garantie
That's how sales and PM's write SLA's which sound good but are worth nothing...
Others call this 'Best Effort', but cutting service down Friday 17:00 I don't call 'Best Effort', it's rather 'Dienst nach Vorschrift' aka
'Bummelstreik', right?
My CHF 0.02 F. _______________________________________________ swinog mailing list [EMAIL PROTECTED] http://lists.init7.net/cgi-bin/mailman/listinfo/swinog
