> that if someone breaks a line has to take care itself to fix it.
> and not to force the customer to pay for the fix...

Correct, but only within the commited SLA times and not outside...

Again, if you run into such problem, you have probably the wrong SLA's
on
your local loops -> they did not match the SLA you give together with
your
service to the customer.

cheers,
michel

_______________________________________________
swinog mailing list
[EMAIL PROTECTED]
http://lists.init7.net/cgi-bin/mailman/listinfo/swinog

Reply via email to