At my mountain cabin, I was able to get reception outside the home but not inside. The T-mobile web site confirmed the same. They offered to let me out of my contract. Instead, I convinced them to give me two Hotspot-at-Home phones at the discounted price even though I had just received new phones a few months earlier and re-upped my contract for two more years at that time. Two different customer service reps told me that I could get out of my contract even though I never tested their assertion.
----- Original Message ----- From: Matthew Stevens To: [email protected] Sent: Monday, October 15, 2007 3:24 PM Subject: Re: [T-Mobile-US] Moved to signal poor area That is not correct if you are still in a T-Mobile coverage area. The only way they'd let you out is if you moved to an area completely outside of their service area. Just having poor coverage isn't enough to get out of a Matthew Stevens AIM: KrazyKritterKK Y!: KrazyKritter Mobile AIM: KKpcs Y!: KKMPhone The SymbianVerse http://SymbianVerse.com KrazyKritter Dot Net http://KrazyKritter.net -----Original Message----- From: Tom Franklin <[EMAIL PROTECTED]> Date: Mon, 15 Oct 2007 15:02:02 To:<[email protected]> Subject: Re: [T-Mobile-US] Moved to signal poor area T-mobile should let you out of your contract if you have no reception at your home, even if you moved to the problem. I would make sure another carrier has reception before you make that move. [Non-text portions of this message have been removed] - - T-Mobile-US on Google Groups: http://groups.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links [Non-text portions of this message have been removed] - - T-Mobile-US on Google Groups: http://groups.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/T-Mobile-US/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
